{"id":891,"date":"2017-07-24T02:13:29","date_gmt":"2017-07-24T02:13:29","guid":{"rendered":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/?post_type=services&#038;p=891"},"modified":"2023-11-16T08:53:22","modified_gmt":"2023-11-15T22:53:22","slug":"social-work","status":"publish","type":"services","link":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/healthcare-services\/social-work","title":{"rendered":"Social work"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Social workers can help you, your family and carer with emotional and practical issues that may arise because of illness, injury or admission to hospital.<\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","categories":[1],"tags":[135,314,376,377,378,379,380,381,382,383,384,385,1054,1055,1056],"class_list":["post-891","services","type-services","status-publish","hentry","category-uncategorized","tag-support","tag-social-workers","tag-social-work","tag-psychosocial","tag-crisis-counselling","tag-domestic-violence","tag-child-protection","tag-bereavement-support","tag-homelessness","tag-elder-abuse-concerns","tag-carer-stress","tag-family-violence","tag-stillbirth","tag-miscarriage","tag-death"],"acf":{"page_subtitle":"","page_type":"structured","page_sections":["general_details","accessing_this_service","clinic_details"],"general_details":[{"what_we_do":"<p>Social workers can help you, your family and carer with emotional and practical issues that may arise because of illness, injury or admission to hospital.<\/p>\n","conditions_treated":"","our_services":"<p>We provide a range of specialised services to support you and your family in the Emergency Department or on the wards during your hospital stay. This includes:<\/p>\n<ul>\n<li>crisis counselling and immediate responses for sudden death, critical incidents, family and domestic violence, elder abuse, sexual assault and child protection concerns<\/li>\n<li>counselling and practical assistance while in hospital such as information about community support agencies<\/li>\n<li>discharge coordination support for patients with complex needs and\/or capacity concerns<\/li>\n<li>facilitating family meetings and mediating conflict<\/li>\n<li>grief, loss and bereavement care for families at the time of a death, bad news or diagnosis<\/li>\n<li>guidance around medico-legal issues (i.e. Queensland Civil and Administrative Tribunal, advance care planning, enduring power of attorney and advance health directive)<\/li>\n<li>assessment of patient and family needs and supporting them around these issues and concerns.<\/li>\n<\/ul>\n<p>Social workers are available to support with:<\/p>\n<ul>\n<li>family and domestic violence<\/li>\n<li>frail aged and carer stress<\/li>\n<li>elder abuse concerns<\/li>\n<li>child protection matters<\/li>\n<li>parenting and family stress<\/li>\n<li>homelessness and neglect<\/li>\n<li>advance care planning<\/li>\n<li>miscarriage and stillbirth support<\/li>\n<li>sudden death and trauma support.<\/li>\n<\/ul>\n","include_link_to_healthcare_professionals_section":false,"gd_other_content":false}],"accessing_this_service":[{"variation":"freetext","free_text":"<h3>Internal hospital referrals only<\/h3>\n<p>If you or your family member are hospitalised, you can ask one of the ward staff to contact a social worker for you.\u00a0No external referrals are accepted for this service. If you are not an inpatient but need support, please speak with your GP.<\/p>\n"}],"include_refer_a_patient_panel":false,"refer_a_patient_text":"","refer_a_patient_link":"","specialist_hotline":"1300 364 938","after_your_hospital_appointment":[{"variation":"Preadmission and surgery","free_text":""}],"general_content_0":false,"what_to_bring":[{"category":"general","what_to_bring_general":[{"display":[],"every_time":"","_copy":"","for_appointment":"","_copy2":"","for_procedure":"","_copy3":""}],"what_to_bring_mental_health":false,"what_to_bring_child_health":false}],"general_content":false,"what_to_expect":false,"general_content_2":false,"clinic_introduction":"","clinic_details":[{"clinic":[{"ID":8169,"post_author":"53","post_date":"2022-08-15 12:01:04","post_date_gmt":"2022-08-15 02:01:04","post_content":"","post_title":"Ante-natal Social Work","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"ante-natal-social-work","to_ping":"","pinged":"","post_modified":"2026-01-29 16:08:54","post_modified_gmt":"2026-01-29 06:08:54","post_content_filtered":"","post_parent":0,"guid":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/?post_type=clinic&#038;p=8169","menu_order":0,"post_type":"clinic","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":8167,"post_author":"53","post_date":"2022-08-15 11:57:32","post_date_gmt":"2022-08-15 01:57:32","post_content":"","post_title":"Paediatric Social Work","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"paediatric-social-work","to_ping":"","pinged":"","post_modified":"2026-01-29 16:13:20","post_modified_gmt":"2026-01-29 06:13:20","post_content_filtered":"","post_parent":0,"guid":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/?post_type=clinic&#038;p=8167","menu_order":0,"post_type":"clinic","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":646,"post_author":"5","post_date":"2017-07-21 03:35:42","post_date_gmt":"2017-07-21 03:35:42","post_content":"","post_title":"Social Work (Internal hospital referrals only)","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"social-work","to_ping":"","pinged":"","post_modified":"2017-08-10 04:51:37","post_modified_gmt":"2017-08-10 04:51:37","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/?post_type=clinic&#038;p=646","menu_order":0,"post_type":"clinic","post_mime_type":"","comment_count":"0","filter":"raw"}]}],"general_content_3":false,"frequently_asked_questions":false,"healthcare_professionals":[{"for_healthcare_professionals":"","research_heading":"Research, education and training","research_education_&amp;_training_information":"","other_content":false}],"include_advertisement":false,"include_related_news_article":false,"add_contact_details":true,"remove_sidebar":false,"building":{"ID":191,"post_author":"5","post_date":"2017-07-20 03:44:20","post_date_gmt":"2017-07-20 03:44:20","post_content":"","post_title":"Caboolture Hospital","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"caboolture-hospital","to_ping":"","pinged":"","post_modified":"2020-09-21 12:01:53","post_modified_gmt":"2020-09-21 02:01:53","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/?post_type=location&#038;p=191","menu_order":0,"post_type":"location","post_mime_type":"","comment_count":"0","filter":"raw"},"location_details":[{"name":"Allied Health Department","location":"Ground floor, Caboolture Hospital","phone":"(07) 5433 8625","fax":"","email":"","opening_hours":"","visiting_hours":"","additional_details":false},{"name":"Caboolture Super Clinic","location":"23-27 George Street, Caboolture (corner Bertha Street)","phone":"","fax":"","email":"","opening_hours":"","visiting_hours":"","additional_details":false}],"refer_a_patient":"","contact_us_outside_hours":[{"variation":"13 HEALTH","free_text":"","variable":""}],"related_services":[{"links":[{"link_type":"internal","page":{"ID":951,"post_author":"6","post_date":"2017-07-24 05:23:29","post_date_gmt":"2017-07-24 05:23:29","post_content":"","post_title":"Psychology","post_excerpt":"We offer psychology services to meet the needs of each patient.","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"psychology","to_ping":"","pinged":"","post_modified":"2024-09-16 10:24:18","post_modified_gmt":"2024-09-16 00:24:18","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/?post_type=services&#038;p=951","menu_order":0,"post_type":"services","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true},{"link_type":"internal","page":{"ID":847,"post_author":"6","post_date":"2017-07-23 22:06:46","post_date_gmt":"2017-07-23 22:06:46","post_content":"","post_title":"Mental Health (Caboolture and Redcliffe)","post_excerpt":"We provide a range of assessment, treatment and support services for people and their carers who are experiencing mental health or drug and alcohol issues.","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"mental-health-caboolture-redcliffe","to_ping":"","pinged":"","post_modified":"2024-07-15 14:22:32","post_modified_gmt":"2024-07-15 04:22:32","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/?post_type=services&#038;p=847","menu_order":0,"post_type":"services","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"Mental Health","anchor":"","link":"","target":true},{"link_type":"internal","page":{"ID":962,"post_author":"5","post_date":"2017-06-14 01:26:21","post_date_gmt":"2017-06-14 01:26:21","post_content":"[fusion_builder_container admin_label=\"\" hundred_percent=\"no\" equal_height_columns=\"no\" menu_anchor=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"center center\" background_repeat=\"no-repeat\" fade=\"no\" background_parallax=\"none\" enable_mobile=\"no\" parallax_speed=\"0.3\" video_mp4=\"\" video_webm=\"\" video_ogv=\"\" video_url=\"\" video_aspect_ratio=\"16:9\" video_loop=\"yes\" video_mute=\"yes\" video_preview_image=\"\" border_color=\"\" border_style=\"solid\" margin_top=\"\" margin_bottom=\"\" padding_top=\"20px\" padding_right=\"\" padding_bottom=\"20px\" padding_left=\"\" type=\"legacy\"][fusion_builder_row][fusion_builder_column type=\"3_4\" layout=\"3_4\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"false\" element_content=\"\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\" spacing_right=\"\"][fusion_title margin_top=\"\" margin_bottom=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" size=\"1\" content_align=\"left\" style_type=\"default\" sep_color=\"\"] Assistance for you and your family [\/fusion_title][fusion_menu_anchor name=\"accom-travel\" class=\"\" \/][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"\" rule_size=\"\" rule_color=\"\" hue=\"\" saturation=\"\" lightness=\"\" alpha=\"\" user_select=\"\" awb-switch-editor-focus=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" disable_idd=\"no\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" width_medium=\"\" width_small=\"\" width=\"\" min_width_medium=\"\" min_width_small=\"\" min_width=\"\" max_width_medium=\"\" max_width_small=\"\" max_width=\"\" margin_top_medium=\"\" margin_right_medium=\"\" margin_bottom_medium=\"\" margin_left_medium=\"\" margin_top_small=\"\" margin_right_small=\"\" margin_bottom_small=\"\" margin_left_small=\"\" margin_top=\"\" margin_right=\"\" margin_bottom=\"\" margin_left=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" font_size=\"\" line_height=\"\" letter_spacing=\"\" text_transform=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_color=\"\" animation_speed=\"0.3\" animation_delay=\"0\" animation_offset=\"\" logics=\"\"]<h2>Accommodation and travel<\/h2>\r\n<p>If you live in a rural or remote area and need to travel more than 50km for specialist medical services not available locally, you may be eligible for the <a href=\"http:\/\/www.qld.gov.au\/health\/services\/travel\/subsidies\/\">Patient Travel Subsidy Scheme (PTSS)<\/a> to help with your travel and accommodation costs.<\/p>\r\n<p>For accommodation located close to the Caboolture Hospital, view <a href=\"https:\/\/maps.app.goo.gl\/BC2gEfKeBQthGFSr5\">the nearest accommodation on Google Maps.<\/a><\/p>\r\n<h2>Aboriginal and Torres Strait Islander hospital service<\/h2>\r\n<p>The\u00a0Aboriginal and Torres Strait Islander hospital service\u00a0supports and advocates for Aboriginal and Torres Strait Islander patients and their support persons through their hospital journey to, during and after hospital. We work with patients and families to make sure the appropriate care and support is given.<\/p>\r\n<ul>\r\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/healthcare-services\/aboriginal-torres-strait-islander-health\">Aboriginal and Torres Strait Islander hospital service<\/a><\/li>\r\n<li class=\"entry\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/hospitals-services\/satellite-health-centres\/health-hub\">Aboriginal and Torres Strait Islander Health Hub<\/a>\u00a0(Caboolture Satellite Health Centre)<\/li>\r\n<\/ul>[\/fusion_text][fusion_menu_anchor name=\"interpreter\" class=\"\" \/][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"\" rule_size=\"\" rule_color=\"\" hue=\"\" saturation=\"\" lightness=\"\" alpha=\"\" user_select=\"\" awb-switch-editor-focus=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" disable_idd=\"no\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" width_medium=\"\" width_small=\"\" width=\"\" min_width_medium=\"\" min_width_small=\"\" min_width=\"\" max_width_medium=\"\" max_width_small=\"\" max_width=\"\" margin_top_medium=\"\" margin_right_medium=\"\" margin_bottom_medium=\"\" margin_left_medium=\"\" margin_top_small=\"\" margin_right_small=\"\" margin_bottom_small=\"\" margin_left_small=\"\" margin_top=\"\" margin_right=\"\" margin_bottom=\"\" margin_left=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" font_size=\"\" line_height=\"\" letter_spacing=\"\" text_transform=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_color=\"\" animation_speed=\"0.3\" animation_delay=\"0\" animation_offset=\"\" logics=\"\"]<h2>Interpreter services<\/h2>\r\n<p>At Metro North Health,\u00a0<strong>we provide FREE interpreter and translation services<\/strong>\u00a0in various languages including AUSLAN and First Nations with native speakers. All of our interpreters are professionally trained, please ask our staff for help.<\/p>\r\n<p>More about <a href=\"https:\/\/metronorth.health.qld.gov.au\/about-us\/people-with-disability\">language services at Metro North<\/a>.<\/p>[\/fusion_text][fusion_menu_anchor name=\"disability-access\" class=\"\" \/][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"\" rule_size=\"\" rule_color=\"\" hue=\"\" saturation=\"\" lightness=\"\" alpha=\"\" user_select=\"\" awb-switch-editor-focus=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" disable_idd=\"no\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" width_medium=\"\" width_small=\"\" width=\"\" min_width_medium=\"\" min_width_small=\"\" min_width=\"\" max_width_medium=\"\" max_width_small=\"\" max_width=\"\" margin_top_medium=\"\" margin_right_medium=\"\" margin_bottom_medium=\"\" margin_left_medium=\"\" margin_top_small=\"\" margin_right_small=\"\" margin_bottom_small=\"\" margin_left_small=\"\" margin_top=\"\" margin_right=\"\" margin_bottom=\"\" margin_left=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" font_size=\"\" line_height=\"\" letter_spacing=\"\" text_transform=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_color=\"\" animation_speed=\"0.3\" animation_delay=\"0\" animation_offset=\"\" logics=\"\"]<h2>Access for people with disabilities<\/h2>\r\n<p>We have <a href=\"https:\/\/metronorth.health.qld.gov.au\/about-us\/people-with-disability\">facilities to assist people with disabilities<\/a> accessing the hospital. These include:<\/p>\r\n<ul>\r\n<li>reserved disability parking bays in car parks<\/li>\r\n<li>dedicated drop off zone at the front of the hospital<\/li>\r\n<li>the taxi rank is right outside the main entrance with an access ramp into the hospital<\/li>\r\n<li>wheelchairs are available at the main entrance. Please ask our volunteers or at the front information desk<\/li>\r\n<li>all floors across the hospital are accessible by lift<\/li>\r\n<li>all lifts used by patients and visitors have braille buttons and audible level announcements<\/li>\r\n<li>disabled access toilets are located on every floor. Please ask staff if you need further directions<\/li>\r\n<li>nappy and incontinence bins are located throughout the hospital.<\/li>\r\n<\/ul>\r\n<p>More about <a href=\"https:\/\/metronorth.health.qld.gov.au\/about-us\/people-with-disability\">disability support services at Metro North<\/a>.<\/p>[\/fusion_text][fusion_menu_anchor name=\"advance-care\" class=\"\" \/][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"\" rule_size=\"\" rule_color=\"\" hue=\"\" saturation=\"\" lightness=\"\" alpha=\"\" user_select=\"\" awb-switch-editor-focus=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" disable_idd=\"no\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" width_medium=\"\" width_small=\"\" width=\"\" min_width_medium=\"\" min_width_small=\"\" min_width=\"\" max_width_medium=\"\" max_width_small=\"\" max_width=\"\" margin_top_medium=\"\" margin_right_medium=\"\" margin_bottom_medium=\"\" margin_left_medium=\"\" margin_top_small=\"\" margin_right_small=\"\" margin_bottom_small=\"\" margin_left_small=\"\" margin_top=\"\" margin_right=\"\" margin_bottom=\"\" margin_left=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" font_size=\"\" line_height=\"\" letter_spacing=\"\" text_transform=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_color=\"\" animation_speed=\"0.3\" animation_delay=\"0\" animation_offset=\"\" logics=\"\"]<h2>Advance care planning<\/h2>\r\n<p><a href=\"https:\/\/metronorth.health.qld.gov.au\/hospitals-services\/advance-care-planning\">Advance care planning<\/a>\u00a0is a process of planning for your future health and personal care so your values, beliefs and preferences are made known. This can help to guide decision-making at a future time if you cannot make or communicate your decisions.<\/p>[\/fusion_text][fusion_menu_anchor name=\"chaplains\" class=\"\" \/][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"\" rule_size=\"\" rule_color=\"\" hue=\"\" saturation=\"\" lightness=\"\" alpha=\"\" user_select=\"\" awb-switch-editor-focus=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" disable_idd=\"no\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" width_medium=\"\" width_small=\"\" width=\"\" min_width_medium=\"\" min_width_small=\"\" min_width=\"\" max_width_medium=\"\" max_width_small=\"\" max_width=\"\" margin_top_medium=\"\" margin_right_medium=\"\" margin_bottom_medium=\"\" margin_left_medium=\"\" margin_top_small=\"\" margin_right_small=\"\" margin_bottom_small=\"\" margin_left_small=\"\" margin_top=\"\" margin_right=\"\" margin_bottom=\"\" margin_left=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" font_size=\"\" line_height=\"\" letter_spacing=\"\" text_transform=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_color=\"\" animation_speed=\"0.3\" animation_delay=\"0\" animation_offset=\"\" logics=\"\"]<h2>Chaplains<\/h2>\r\n<p>Chaplains offer spiritual support and pastoral care to patients, visitors and staff. This includes<\/p>\r\n<ul>\r\n<li>an accepting, compassionate, respectful and attentive presence to people of all or no particular faith<\/li>\r\n<li>help and support in times of stress or crisis<\/li>\r\n<li>ward visits<\/li>\r\n<li>bibles are available on request.<\/li>\r\n<\/ul>\r\n<p>For more information phone: (07) 5433 8134. The Prayer Room is open to people of all faiths or for those needing a quiet place of reflection.<\/p>\r\n<p>More about <a href=\"https:\/\/metronorth.health.qld.gov.au\/about-us\/multicultural-health\/spiritual-support-services\">spiritual support services at Metro North<\/a>.<\/p>[\/fusion_text][\/fusion_builder_column][fusion_builder_column type=\"1_4\" layout=\"1_4\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"rhs-col\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"false\"][fusion_builder_row_inner][fusion_builder_column_inner type=\"1_1\" layout=\"1_1\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"contact-us\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_position=\"all\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\"][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Contact us<\/h2>\r\n<p><strong>General enquiries<br \/>\r\nPhone:<\/strong>(07)\u00a05433\u00a08888<\/p>\r\n<p><strong>Prayer room<\/strong><br \/>\r\n<strong>Phone:<\/strong>\u00a0(07)\u00a05433 8134<\/p>\r\n[\/fusion_text][fusion_separator style_type=\"none\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" sep_color=\"\" top_margin=\"8\" bottom_margin=\"8\" border_size=\"\" icon=\"\" icon_circle=\"\" icon_circle_color=\"\" width=\"\" alignment=\"center\" \/][fusion_button link=\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/patients-and-visitors\/visitor-information\" title=\"\" target=\"_self\" alignment=\"\" modal=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" color=\"darkgreen\" button_gradient_top_color=\"\" button_gradient_bottom_color=\"\" button_gradient_top_color_hover=\"\" button_gradient_bottom_color_hover=\"\" accent_color=\"\" accent_hover_color=\"\" type=\"\" bevel_color=\"\" size=\"\" stretch=\"yes\" icon=\"\" icon_position=\"left\" icon_divider=\"no\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]Visiting hours &amp; wards[\/fusion_button][fusion_separator style_type=\"none\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" sep_color=\"\" top_margin=\"2\" bottom_margin=\"2\" border_size=\"\" icon=\"\" icon_circle=\"\" icon_circle_color=\"\" width=\"\" alignment=\"center\" \/][fusion_button link=\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/patients-and-visitors\/parking-and-transport\/\" title=\"\" target=\"_self\" alignment=\"\" modal=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" color=\"darkgreen\" button_gradient_top_color=\"\" button_gradient_bottom_color=\"\" button_gradient_top_color_hover=\"\" button_gradient_bottom_color_hover=\"\" accent_color=\"\" accent_hover_color=\"\" type=\"\" bevel_color=\"\" size=\"\" stretch=\"yes\" icon=\"\" icon_position=\"left\" icon_divider=\"no\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]Parking &amp; transport[\/fusion_button][\/fusion_builder_column_inner][\/fusion_builder_row_inner][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container]","post_title":"Assistance for you and your family","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"assistance-for-you-and-your-family","to_ping":"","pinged":"","post_modified":"2026-02-09 14:52:53","post_modified_gmt":"2026-02-09 04:52:53","post_content_filtered":"","post_parent":473,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/assistance-for-you-and-your-family","menu_order":4,"post_type":"page","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true},{"link_type":"internal","page":{"ID":1119,"post_author":"5","post_date":"2017-07-25 04:24:29","post_date_gmt":"2017-07-25 04:24:29","post_content":"","post_title":"Aboriginal and Torres Strait Islander Health Services","post_excerpt":"Our team assists you and your family with your journey to, during and after hospital.\r\n\r\nWhen you\u2019re admitted to the hospital you will be asked if you identify as an Aboriginal or Torres Strait Islander person. If you do, our Indigenous Hospital Liaison Officer may visit you during your stay to provide cultural support to you and your family, and will help explain the hospital and your treatment if you are unsure.","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"aboriginal-torres-strait-islander-health","to_ping":"","pinged":"","post_modified":"2026-01-21 15:19:37","post_modified_gmt":"2026-01-21 05:19:37","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/?post_type=services&#038;p=1119","menu_order":0,"post_type":"services","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true},{"link_type":"internal","page":{"ID":1252,"post_author":"5","post_date":"2017-06-14 02:42:43","post_date_gmt":"2017-06-14 02:42:43","post_content":"[fusion_builder_container admin_label=\"\" hundred_percent=\"no\" equal_height_columns=\"no\" menu_anchor=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"center center\" background_repeat=\"no-repeat\" fade=\"no\" background_parallax=\"none\" enable_mobile=\"no\" parallax_speed=\"0.3\" video_mp4=\"\" video_webm=\"\" video_ogv=\"\" video_url=\"\" video_aspect_ratio=\"16:9\" video_loop=\"yes\" video_mute=\"yes\" video_preview_image=\"\" border_color=\"\" border_style=\"solid\" margin_top=\"\" margin_bottom=\"\" padding_top=\"20px\" padding_right=\"\" padding_bottom=\"20px\" padding_left=\"\" type=\"legacy\"][fusion_builder_row][fusion_builder_column type=\"3_4\" layout=\"3_4\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"false\" element_content=\"\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\" spacing_right=\"\" type=\"3_4\"][fusion_title margin_top=\"\" margin_bottom=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" size=\"1\" content_align=\"left\" style_type=\"default\" sep_color=\"\"]Your care in hospital[\/fusion_title][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]<p>We are committed to working with you and your family to develop the right plan for your care.\u00a0 We want you to feel comfortable and cared for during your stay with us.\u00a0It is <a href=\"https:\/\/www.safetyandquality.gov.au\/publications-and-resources\/resource-library\/australian-charter-healthcare-rights-second-edition-a4-accessible\">your right as a patient<\/a> to take part in all decisions about your care. We welcome your involvement by:<\/p>\r\n<ul>\r\n\t<li>asking questions about anything you don\u2019t understand<\/li>\r\n\t<li>letting us know what is important to you in your care<\/li>\r\n\t<li>giving us feedback on how we can provide better care for you. All staff are part of your care team and are here to help.<\/li>\r\n<\/ul>[\/fusion_text][fusion_separator style_type=\"none\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" flex_grow=\"0\" top_margin=\"20px\" bottom_margin=\"\" width=\"\" alignment=\"center\" border_size=\"\" sep_color=\"\" icon=\"\" icon_size=\"\" icon_color=\"\" icon_circle=\"\" icon_circle_color=\"\" \/][fusion_builder_row_inner][fusion_builder_column_inner type=\"1_1\" layout=\"1_1\" align_self=\"auto\" content_layout=\"column\" align_content=\"flex-start\" content_wrap=\"wrap\" spacing=\"\" center_content=\"no\" link=\"\" target=\"_self\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" background_image_id=\"\" type_medium=\"\" type_small=\"\" order_medium=\"0\" order_small=\"0\" spacing_left_medium=\"\" spacing_right_medium=\"\" spacing_left_small=\"\" spacing_right_small=\"\" spacing_left=\"\" spacing_right=\"\" margin_top_medium=\"\" margin_bottom_medium=\"\" margin_top_small=\"\" margin_bottom_small=\"\" margin_top=\"\" margin_bottom=\"\" padding_top_medium=\"\" padding_right_medium=\"\" padding_bottom_medium=\"\" padding_left_medium=\"\" padding_top_small=\"\" padding_right_small=\"\" padding_bottom_small=\"\" padding_left_small=\"\" padding_top=\"20px\" padding_right=\"20px\" padding_bottom=\"20px\" padding_left=\"20px\" hover_type=\"none\" border_sizes_top=\"\" border_sizes_right=\"\" border_sizes_bottom=\"\" border_sizes_left=\"\" border_color=\"\" border_style=\"solid\" border_radius_top_left=\"\" border_radius_top_right=\"\" border_radius_bottom_right=\"\" border_radius_bottom_left=\"\" box_shadow=\"no\" box_shadow_vertical=\"\" box_shadow_horizontal=\"\" box_shadow_blur=\"0\" box_shadow_spread=\"0\" box_shadow_color=\"\" box_shadow_style=\"\" background_type=\"single\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\" gradient_end_position=\"100\" gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\" background_color=\"#f7f7f7\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" background_blend_mode=\"none\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_type=\"regular\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\" last=\"true\" border_position=\"all\" type=\"1_1\" first=\"true\"][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]<img class=\"alignleft wp-image-25815 minus-top\" style=\"margin-top: -15px; border-radius: 50%;\" src=\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-content\/uploads\/sites\/4\/2023\/01\/w2g-graphic-180x180-CAB-1.jpg\" alt=\"Caboolture Hospital Aboriginal and Torres Strait Islander artwork\" width=\"100\" height=\"100\" \/>If you are of <a href=\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/healthcare-services\/aboriginal-torres-strait-islander-health\">Aboriginal and\/or Torres Strait Islander<\/a> descent we have indigenous officers to support you and your family.[\/fusion_text][\/fusion_builder_column_inner][\/fusion_builder_row_inner][fusion_text]\r\n<h2>Help us to help you<\/h2>\r\n<p class=\"TableNumber\">Be involved in your care and recovery during your stay.<\/p>\r\n[\/fusion_text][fusion_accordion type=\"\" boxed_mode=\"\" border_size=\"1\" border_color=\"\" background_color=\"\" hover_color=\"\" divider_line=\"\" title_font_size=\"\" icon_size=\"\" icon_color=\"\" icon_boxed_mode=\"\" icon_box_color=\"\" icon_alignment=\"\" toggle_hover_accent_color=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\"][fusion_toggle title=\"Take part in all decisions about your treatment\" open=\"no\"] Be involved and know about your care by asking staff:<\/p>\r\n<ul>\r\n\t<li>Why am I in hospital? You and your doctor should agree on exactly what will happen to you while you are in hospital.<\/li>\r\n\t<li>How should I expect to feel after a treatment or procedure? Your doctor will tell you what is involved in your treatment or procedure, what to expect and how long it will last.<\/li>\r\n\t<li>Who will be taking care of me? You have a right to see the identification badge of any staff member and student attending to you.<\/li>\r\n\t<li>When will I go home? Before you leave hospital, ask staff to explain the treatment plan you will use at home. Let staff know your treatment goals, preferences and needs.<\/li>\r\n<\/ul>\r\n[\/fusion_toggle][fusion_toggle title=\"Talk to staff to get the best possible care for your needs\" open=\"no\"] <a href=\"https:\/\/www.safetyandquality.gov.au\/wp-content\/uploads\/2016\/11\/Information-sheet-for-consumers-Communicating-with-your-healthcare-provider.pdf\">Talking to your healthcare team<\/a> ensures you and your family are taking part in all decisions about your treatment.<\/p>\r\n<ul>\r\n\t<li>Ask for more information. It can help to write down questions to ask staff.<\/li>\r\n\t<li>Voice concerns about your care - no matter how small. Don\u2019t hesitate to point out something that seems wrong.<\/li>\r\n\t<li>Tell staff of any special care needs, allergies or disabilities you have.<\/li>\r\n\t<li>If you don\u2019t understand speak to the:\r\n\r\n<ol>\r\n\t<li>Nurse or doctor caring for you.<\/li>\r\n\t<li>Nurse in charge of the shift.<\/li>\r\n\t<li>If you still have concerns, ask to speak to staff from the liaison team on (07)\u00a03883\u00a07618.<\/li>\r\n<\/ol>\r\n<\/li>\r\n\t<li>Ask for an interpreter if you need help to communicate your needs.<\/li>\r\n<\/ul>\r\n[\/fusion_toggle][fusion_toggle title=\"Involve your family and friends\" open=\"no\"]\r\n<ul>\r\n\t<li><strong>Ask a trusted family member or friend to be with you for extra support or advice.<\/strong> They can help process information and speak up if you don\u2019t understand.<\/li>\r\n\t<li><strong>Let your family know your wishes if you\u2019re unable to make decisions about your health. <\/strong>Make sure your family member or friend knows how you feel about resuscitation and life support. There are resources available to help you create an Advanced Care Plan:\r\n\r\n<ul>\r\n\t<li><a href=\"https:\/\/www.safetyandquality.gov.au\/publications\/how-should-care-be-delivered-at-the-end-of-life-information-for-patients-families-carers\/\">How should care be given at the end of life? Information for patients and their families and carers<\/a><\/li>\r\n\t<li><a href=\"http:\/\/start2talk.org.au\/\">Planning ahead: Start2Talk<\/a><\/li>\r\n\t<li><a href=\"https:\/\/www.myvalues.org.au\/\">My values: Your voice when you can\u2019t speak for yourself<\/a><\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n[\/fusion_toggle][fusion_toggle title=\"Help us check that we have the right name and treatment for you\" open=\"no\"] <strong>Your identity is important at hospital.<\/strong> You will be given an wrist band to wear to help staff identify you. Before any treatment, your identification band will be checked and your name and date of birth will be confirmed. This is to make sure you\u2019re the right person receiving the right treatment. Tell staff immediately if your band is damaged or falls off. Please let staff know if you think they have confused you with another person. [\/fusion_toggle][fusion_toggle title=\"Understand your procedure before agreeing to proceed\" open=\"no\"] It is important you understand and ask questions about your treatment before you give permission to continue. Agreeing to a procedure or treatment is called \u2018<a href=\"https:\/\/www.health.qld.gov.au\/consent\/html\/abt_infrmd_cnsnt\">consent<\/a>\u2019. If you change your mind, you can withdraw your consent at any time. If you cannot make decisions about your treatment due to serious illness, a Power of Attorney enables you to appoint someone to provide consent on your behalf. Please include the contact details of those with Power of Attorney (including a copy of the relevant Power of Attorney documentation) at your first hospital appointment. In the case of an emergency, every effort will be made to contact your next-of-kin, guardian, or the person with Power of Attorney. Minors require consent from a parent, guardian, nominated next-of-kin or significant adult. [\/fusion_toggle][fusion_toggle title=\"Everyone needs to wash their hands\" open=\"no\"] Clean hands help prevent infection. To reduce the risk and spread of infections, we ask you, your visitors and staff to keep their hands clean. You can also remind healthcare workers who have direct contact with you to wash their hands. It is okay to use the hand gel or the basins to clean hands. Please ask your family and friends not to visit if they are sick. Find out how you can protect yourself and your loved ones by <a href=\"https:\/\/www.qld.gov.au\/health\/conditions\/all\/prevention\/hand-hygiene\/index.html\">hand washing for hygiene<\/a>. [\/fusion_toggle][fusion_toggle title=\"Know what medicines you\u2019re taking\" open=\"no\"] Keep track of all the medicines you are taking.<\/p>\r\n<ul>\r\n\t<li><strong>Tell us what medications you usually take.<\/strong> Sometimes mixing medications can be dangerous. Staff need to know what medicines you take at home to make the right decisions about your health. Bring to hospital a list of medicines you are currently taking that includes all over-the-counter medications, home remedies, and herbal medications including tea, vitamins and weight gain or loss products such as shakes, pills or bars.<\/li>\r\n\t<li><strong>Let us know of any allergies and type of reaction or side affects you have<\/strong>.<\/li>\r\n\t<li><strong>Ask about the reason for all of your medications and potential side effects.<\/strong> <a href=\"https:\/\/www.nps.org.au\/\">Read information given about your medication <\/a>and how\/when to take them.<\/li>\r\n\t<li><strong>Ask about medicines when leaving hospital.<\/strong> You or your carer should be given an up-to-date medicine list when you are discharged from hospital.<\/li>\r\n\t<li>If a tablet looks unfamiliar to you, don\u2019t take it unless you know what it is.<\/li>\r\n<\/ul>\r\n<p>Here is more information to <a href=\"https:\/\/www.safetyandquality.gov.au\/wp-content\/uploads\/2012\/07\/A4-consumer-resource-FINAL1.pdf\">avoid mistakes that can happen with your medicine<\/a>. [\/fusion_toggle][fusion_toggle title=\"Plan for a faster recovery \" open=\"no\"]Did you know there are <a href=\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/patients-and-visitors\/your-care-in-hospital\/plan-for-a-faster-recovery\">3 important things you can do for a faster recovery?<\/a><\/p>\r\n<ol>\r\n\t<li>Eat well<\/li>\r\n\t<li>Move regularly to help circulation<\/li>\r\n\t<li>Stay engaged in things that interest you<\/li>\r\n<\/ol>\r\n[\/fusion_toggle][fusion_toggle title=\"Raise the alarm if you\u2019re concerned\" open=\"no\" class=\"\" id=\"\"]<p>If you, your family or carer are alarmed that your condition is worsening and your concerns are not being heard, there is an avenue for you to seek further help.<\/p>\r\n<p>Follow the below steps to get the help you need.<\/p>\r\n<div style=\"margin-top: 20px;\">[fusion_content_boxes layout=\"icon-with-title\" columns=\"2\" title_size=\"\" title_color=\"\" body_color=\"\" backgroundcolor=\"#f1f1f1\" iconcolor=\"\" icon_circle=\"\" icon_circle_radius=\"\" circlecolor=\"\" circlebordersize=\"\" circlebordercolor=\"\" outercirclebordersize=\"\" outercirclebordercolor=\"\" icon_size=\"\" icon_hover_type=\"\" hover_accent_color=\"\" link_type=\"\" link_area=\"\" link_target=\"\" icon_align=\"left\" animation_type=\"\" animation_delay=\"\" animation_offset=\"\" animation_direction=\"left\" animation_speed=\"0.3\" margin_top=\"\" margin_bottom=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\"][fusion_content_box iconspin=\"no\" image_width=\"35\" image_height=\"35\" linktext=\"Read More\" animation_direction=\"left\" animation_speed=\"0.3\"]\r\n<h3>Step 1<\/h3>\r\n<p>Talk to a nurse or doctor about your concerns.<\/p>\r\n[\/fusion_content_box][fusion_content_box iconspin=\"no\" image_width=\"35\" image_height=\"35\" linktext=\"Read More\" animation_direction=\"left\" animation_speed=\"0.3\"]\r\n<h3>Step\u00a02<\/h3>\r\n<p>Talk to a nurse\u00a0in charge of the shift.<\/p>\r\n[\/fusion_content_box][\/fusion_content_boxes] [fusion_content_boxes layout=\"icon-with-title\" columns=\"1\" title_size=\"\" title_color=\"\" body_color=\"\" backgroundcolor=\"#f1f1f1\" iconcolor=\"\" icon_circle=\"\" icon_circle_radius=\"\" circlecolor=\"\" circlebordersize=\"\" circlebordercolor=\"\" outercirclebordersize=\"\" outercirclebordercolor=\"\" icon_size=\"\" icon_hover_type=\"\" hover_accent_color=\"\" link_type=\"\" link_area=\"\" link_target=\"\" icon_align=\"left\" animation_type=\"\" animation_delay=\"\" animation_offset=\"\" animation_direction=\"left\" animation_speed=\"0.3\" margin_top=\"20px\" margin_bottom=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\"][fusion_content_box iconspin=\"no\" image_width=\"35\" image_height=\"35\" linktext=\"Read More\" animation_direction=\"left\" animation_speed=\"0.3\"]\r\n<h3>Step\u00a03<\/h3>\r\n<p>Request a \u2018<a href=\"https:\/\/www.qld.gov.au\/health\/support\/shared-decision-making\/ryans-rule\" target=\"_blank\" rel=\"noopener\">Ryan\u2019s Rule\u2019 Clinical Review<\/a> by calling 13 HEALTH (13 43 25 84) or ask a nurse and they will call on your behalf. \u00a0You will be asked for the following information:<\/p>\r\n<ul>\r\n<li>hospital name<\/li>\r\n<li>patient's name<\/li>\r\n<li>ward, bed number (if known)<\/li>\r\n<li>contact phone number<\/li>\r\n<\/ul>\r\n<p>You will be transferred through to a senior staff member who will arrange an urgent clinical review.<\/p>\r\n<p>Ryan's Rule is not for reporting general complaints. For complaints, contact the Consumer Liaison Service via email or phone:<\/p>\r\n<p><strong>Phone:<\/strong> (07) 3883 7618<br \/><strong>Email:<\/strong> <a href=\"mailto:CAB_CLO@health.qld.gov.au\">CAB_CLO@health.qld.gov.au<\/a><\/p>\r\n[\/fusion_content_box][\/fusion_content_boxes]<\/div>[\/fusion_toggle][\/fusion_accordion][\/fusion_builder_column][fusion_builder_column type=\"1_4\" layout=\"1_4\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"rhs-col \" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"20px\" padding_right=\"0px\" padding_bottom=\"0px\" padding_left=\"0px\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"false\" type=\"1_4\"][fusion_builder_row_inner][fusion_builder_column_inner type=\"1_1\" layout=\"1_1\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"contact-us\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" padding_top=\"10px\" padding_right=\"20px\" padding_bottom=\"10px\" padding_left=\"20px\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_position=\"all\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\" type=\"1_1\"][fusion_text]\r\n<h2>Feedback<\/h2>\r\n<h4>Tell us how we can improve our services and your experience.<\/h4>\r\n<p>Speak with the ward staff or the nurse in charge. If you would like to complete our online feedback form. <span style=\"line-height: 1.5;\">[button_link link= \"https:\/\/metronorth.health.qld.gov.au\/caboolture\/contact-us#feedback\" color= \"darkgreen\" stretch= \"yes\" target= \"_self\"]Give feedback[\/button_link]<\/span> [\/fusion_text][\/fusion_builder_column_inner][\/fusion_builder_row_inner][fusion_builder_row_inner][fusion_builder_column_inner type=\"1_1\" layout=\"1_1\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/patients-and-visitors\/your-care-in-hospital\/plan-for-a-faster-recovery\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"side_panel\" id=\"\" background_color=\"\" background_image=\"https:\/\/dev.metronorth.health.qld.gov.au\/img\/outpatient-banner-bg.jpg\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_position=\"all\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\" type=\"1_1\"][fusion_imageframe image_id=\"4941\" style_type=\"none\" stylecolor=\"\" hover_type=\"none\" bordersize=\"\" bordercolor=\"\" borderradius=\"\" align=\"none\" lightbox=\"no\" gallery_id=\"\" lightbox_image=\"\" alt=\"\" link=\"\" linktarget=\"_self\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-content\/uploads\/sites\/4\/2017\/07\/did-you-know-small.jpg[\/fusion_imageframe][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2 style=\"color: #ffffff; margin-left: 20px; margin-right: 20px;\">Did you know?<\/h2>\r\n<p style=\"color: #ffffff; font-size: 16px; margin-left: 20px; margin-right: 20px; margin-bottom: 20px;\">There are 3 important things you can do for a faster recovery?<\/p>\r\n[button_link link= \"https:\/\/metronorth.health.qld.gov.au\/caboolture\/patients-and-visitors\/your-care-in-hospital\/plan-for-a-faster-recovery\" color= \"white\" stretch= \"yes\" target= \"_self\"]Read more[\/button_link][\/fusion_text][\/fusion_builder_column_inner][\/fusion_builder_row_inner][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container]","post_title":"Your care in hospital","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"your-care-in-hospital","to_ping":"","pinged":"","post_modified":"2024-06-17 13:05:25","post_modified_gmt":"2024-06-17 03:05:25","post_content_filtered":"","post_parent":473,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/your-care-in-hospital","menu_order":10,"post_type":"page","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true}]}],"related_information":"","resources":"","contact_extra_general_content":"","contact_extra_general_content_2":"","general_content_4":false,"display":["location","outside_hours","related"],"include_in_alphabetical_listing":true,"general":"","view_on_google_maps":"https:\/\/www.google.com.au\/maps\/dir\/\/Caboolture+Hospital,+97%2F120+McKean+St,+Caboolture+QLD+4510\/@-27.0815868,152.9625238,17z\/data=!4m8!4m7!1m0!1m5!1m1!1s0x6b93f3b5958a22fb:0x99d4f2aa34d7dc7f!2m2!1d152.9638345!2d-27.0809849?hl=en"},"_links":{"self":[{"href":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/healthcare-services\/891","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/healthcare-services"}],"about":[{"href":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/types\/services"}],"version-history":[{"count":17,"href":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/healthcare-services\/891\/revisions"}],"predecessor-version":[{"id":8196,"href":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/healthcare-services\/891\/revisions\/8196"}],"wp:attachment":[{"href":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/media?parent=891"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/categories?post=891"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/tags?post=891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}