Snap shot of the executive team<\/h1><\/h1><\/div>![\"Dr](\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" "\\"Dr")
<\/span><\/div><\/div><\/div><\/div>Dr Theodore Chamberlain<\/h2>\nActing Executive Director<\/h3>\n
Dr Theodore Chamberlain is the Director of Medical Services for Caboolture and Kilcoy hospitals, Woodford Corrections Health and Caboolture and Bribie Island Health Centres. The Director of Medical Services role provides professional leadership and wise stewardship to the medical workforce of approximately 250 doctors and is responsible for the operational management of the Medical Education, Medical Workforce, Pharmacy and Health Information Service teams.<\/p>\n
Dr Chamberlain is a proud founding Fellow of the Australian College of Rural and Remote medicine and has an interest in achieving equity in health by innovation and novel models of care. He has been a Medical Assessor for AHPRA for over 12 years and is a strong advocate in the provision of safe patient centric care. In addition to his role in the Executive team, Dr. Chamberlain enjoys providing clinical care to the community of Caboolture and is committed to delivering person-centred care that respects each patient\u2019s unique background, values, and health goals.<\/p>\n<\/div>
<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div>Vanessa Smith<\/h2>\nDirector Nursing and Midwifery<\/h3>\n
Vanessa provides strategic leadership to our 900 + nursing and midwifery staff who provide person centred, safe and high-quality care. Vanessa advocates meaningful caring and healthful cultures by working with people\u2019s values and beliefs and promoting a shared decision-making approach. \u00a0<\/p>\n
Vanessa strives to improve patient outcomes and experience through the healthcare system with research, innovation and developing partnerships with community.<\/p>\n
Vanessa\u2019s adaptive leadership style strengthens authentic engagement by working holistically and being sympathetically present. Her approach strongly aligns with the Metro North values of respect, integrity, compassion, high performance and teamwork.<\/p>\n
Vanessa rejoins Metro North Health after 24 years overseas working throughout the Middle East, London and Northeast of Scotland. Vanessa\u2019s resume includes extensive management and leadership in strategic, higher education (University) and senior operational roles across an international context. Her recent role was Chief Nurse\/Perioperative Practitioner and Head of Regional Theatre Academy for NHS Grampian NE Scotland.<\/p>\n
Vanessa is a registered nurse holding a Bachelor of Nursing Distinction, Masters in Health Science with a Health Services Management Major. Vanessa is a lifelong learner achieving Masters level learning in Research Methodology\/Methods and Higher Education Teaching and Learning. Vanessa is a Practice Development Facilitator embracing and developing cultural change through the methodology and methods of the Person-Centred Practice Framework (McCormack and McCance 2014).<\/p>\n<\/div>
<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div>Ansuyah (Anne) Padayachee<\/h2>\nDirector Allied Health<\/h3>\n
Ansuyah (Anne) Padayachee is the Director Allied Health at Caboolture & Kilcoy Hospitals and Woodford Corrections Health Service and Bribie & Caboolture\u2019s Satellite Health Centres. Anne holds a Bachelor of Occupational Therapy, Bachelor of Science (Psychology), a Graduate Certificate in Health Innovation (Implementation Science) and completed the Executive Leaders program in 2025.<\/p>\n
She has more than 25 years\u2019 experience as an allied health practitioner and leader, working in the United Kingdom and Australia. Anne is recognised as a state-wide allied health leader in advanced practice models of care, innovation, and implementation. Anne has supported the implementation of key allied health projects within Queensland Health such as Kilcoy Connect Project (Increasing the utilisation of beds in rural setting for sub-acute care), successfully driving the need for weekend Allied health services at CKW and led the Caboolture site in the state-wide Frailty Project.<\/p>\n
She is currently leading the implementation of the CKW Disability Action Plan and is the Shatter the Stigma champion. She continues to drive improvements for frail older patients and oversees the complex and stranded patient committee and support the sub-acute patients.<\/p>\n<\/div>
<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div>Jeffrey Andersen<\/h2>\nDirector of Operations<\/h3>\n
Led by Jeffrey Andersen, Director Operations encompasses Safety and Quality, Patient Flow Services and Teamwork and Collaborative Training to provide support for the CKW community.<\/p>\n
Providing a global view of hospital operations, the service links 3,000 clinical and non-clinical staff to focus on team performance, improved safety and quality and access to the right model of care in the right location for Queenslanders and beyond.<\/p>\n
The service has a commitment to operations at CKW while building relationships and capability across the system to support best outcomes for patients.<\/p>\n<\/div>
<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div>Narika Symes<\/h2>\nDirector of Clinical Governance<\/h3>\n
The Clinical Governance Unit oversees critical safety and quality portfolios including Patient Safety and Clinical Incident Management, Consumer Feedback and Patient Experience, Policies and Procedures, Risk and Compliance, Morbidity and Mortality, Safety and Quality Data & Analytics and quality improvement.\u00a0 The Clinical Governance Unit also facilitates health service accreditation and ensures compliance with the National Safety and Quality Health Service Standards.<\/p>\n
Narika ensures Clinical Governance is accountable by reviewing, monitoring and continuously improving the health care services.\u00a0 Narika builds relationships and responsibilities with patients, community, workforce, senior leaders and the department to ensure that we are listening, learning and working together to achieve safe, quality, patient-centred care.<\/p>\n
Narika holds a Bachelor of Science (Biomedical Science) and a Masters in Health Science (Health Services Management).\u00a0 With over 25 years employed in Metro North facilities, originally commencing in Pathology and Scientific Services before moving into Safety & Quality in 2006, Narika has a strong background in Consumer Liaison and is particularly passionate about using patient feedback and experience to guide quality improvement initiatives, to achieve better outcomes for patients.<\/p>\n<\/div>
<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Sam Schefe<\/h2>\nNursing and Midwifery, Director Workforce and Innovation<\/h3>\n
Led by Sam Schefe, the Nursing and Midwifery Director Workforce and Innovation provides strategic nursing and midwifery leadership that drives innovation, strengthens workforce sustainability, and supports safe, high-quality care across Caboolture, Kilcoy and Woodford. The role partners with the Director Nursing and Midwifery, operational leaders, and interprofessional teams to optimise workforce resources, lead effective change, uphold professional standards, and enable contemporary, evidence-based practice.<\/p>\n<\/div>
<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div>Tracy Grant<\/h2>\nManager Aboriginal and Torres Strait Islander Health Services<\/h3>\n
Tracy Grant is a strong proud Aboriginal and Torres Strait Islander woman and the Manager of Aboriginal and Torres Strait Islander Health Services for Caboolture, Kilcoy and Woodford Clinical Directorate (CKW). Tracy\u2019s role provides strategic leadership to the CKW Clinical Directorate to inform the cultural appropriateness of service delivery, that aligns to Safety & Quality Cultural Actions requirements and Health Equity actions.<\/p>\n
Tracy is responsible for high level operational planning, management and evaluation of designated services and maintenance of professional delivery of health care services within the Aboriginal and Torres Strait Islander Health Team.<\/p>\n
Tracy is continuing to support the legacy in creating a welcoming atmosphere in the hospital and satellite\u2019s environment by increasing cultural capability, providing primary health care, co-designing and working with community engagement and growth in the identified workforce.<\/p>\n
Tracy is determined and motivated in providing cultural leadership strategically and operationally to contribute for planning and improving health outcomes for Aboriginal and Torres Strait Islander People in the CKW directorate. Life and work experience demonstrates Tracy\u2019s work ethic is working \u201cwith\u201d all people in health and community for a simple \u201cway\u201d to have a positive experience and the best health outcome.<\/p>\n<\/div>
<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div>Katherine Carey<\/h2>\nActing Director of Finance<\/h3>\n
Katherine Carey is the Acting Director of Finance for Caboolture, Kilcoy and Woodford Directorate, overseeing an annual operating budget of more than $450 million. She leads a high-performing team through contemporary leadership, financial management, and business practices that support the delivery of safe, high-quality care. Katherine provides strategic and operational advice to the executive, driving budgeting, forecasting, and performance analysis while ensuring compliance, efficiency, and alignment with Metro North\u2019s strategic objectives. Ultimately, her goal is to support the executive and wider teams to deliver better outcomes for both the hospital and the community it serves.<\/p>\n
Prior to her current role, she held senior finance positions with the Royal Brisbane and Women\u2019s Hospital and Redcliffe Hospital. Katherine holds graduate and postgraduate qualifications in Science, Education, and Accounting.<\/p>\n
Beyond work, she enjoys spending time in her rural setting, where caring for the land and animals provides a grounding balance to her professional responsibilities.<\/p>\n<\/div>
<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div>Janelle Chin<\/h2>\nDirector of Facility Services<\/h3>\n
Janelle Chin is the Facility Services Director at Caboolture Hospital, responsible for the strategic and operational leadership of all non-clinical support services across the facility. This includes administration, engineering, food services, protective services, procurement, infrastructure, and more.<\/p>\n
With a strong focus on service delivery, efficiency and safety, Janelle ensures these critical services operate seamlessly in support of clinical care and patient wellbeing. She also plays a key leadership role in emergency and disaster management, infrastructure planning, and service redesign initiatives.<\/p>\n
As an integral member of the hospital\u2019s executive team, Janelle contributes to strategic governance forums and fosters cross-functional collaboration to deliver high-quality, patient-centred support services.<\/p>\n
Janelle brings extensive experience in health service operations and is passionate about creating systems that are sustainable, innovative, and responsive to the evolving needs of the hospital and its community.<\/p>\n<\/div>
<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Judy Gentle<\/h2>\nManager People and Culture<\/h3>\n
Led by Judy Gentle, CKW People and Culture Services provides a wide-ranging business partnering service across the directorate. The experienced People and Culture team have extensive generalist knowledge and experience across the full employee lifecycle. They focus on building and maintaining people manager capability through upskilling, offering advice and supporting local resolution to complex people matters. Recognised for their people-centred approach, and for building strong stakeholder relationships and providing practical, solutions-focused advice to leaders and employees alike. Skilled at navigating complex workplace matters the team adopts positive and compliant solutions that are aligned to our Metro North values and strategic direction.<\/p>\n
The team works to build trusted relationships at all levels and foster workplaces where individuals and teams can succeed. Their solutions-focused approach supports the business to deliver outcomes that align with organisational goals while supporting employee wellbeing and engagement.<\/p>\n<\/div>
<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Adj Assoc Professor Dr Thuy Frakking<\/h2>\nDirector Research<\/h3>\n
Adj Assoc Prof Dr Thuy Frakking is an Advanced Speech Pathologist (Paediatrics) and Research Director with more than 18 years\u2019 experience across clinical and research roles across tertiary, secondary and community hospitals in Queensland Health.<\/p>\n
\u00a0As Research Director, she leads the growth of research across medical, allied health and nursing\/midwifery professions at CKW through research promotion, translation and collaborative partnerships. She is passionate about building research capacity and capability to continuously drive innovation that improves healthcare access and outcomes for our community.<\/p>\n
\u00a0She is a foundational member and current chair of the CKW Research Council; and has led the establishment of multiple conjoint research positions with academic partners. \u00a0Using her demonstrated experience with research translation (e.g. national\/international guidelines, co-inventor of swallow sounds algorithm), she mentors and guides research and clinical teams in their pursuit of clinical research that provides a meaningful impact in their chosen field of interest. \u00a0<\/p>\n<\/div>
<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Grant Duffill<\/h2>\nDirector Health Information Management<\/h3>\n
Led by Grant Duffill, Health Information Services provides specialist services that embrace the overall commitment to the management and provision of quality patient information at CKW.<\/p>\n
Health Information Services works in partnership with the facility to improve knowledge, awareness and compliance in \u2013 activity counting, clinical coding, data quality, health systems management, provision of patient information for ongoing care, clinical form management, clinical documentation, patient privacy, security of patient information and release of information.<\/p>\n
The service is comprised of five key areas: Health Information Services, Clinical Coding, Medical Records and Mail Service, Health Informatics and Information Access. The service provides strategic direction and authoritative advice in all aspects of health information management.<\/p>\n<\/div>
<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
![\"Dr](\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-content\/uploads\/sites\/4\/2025\/09\/dr-ted-chamberlain-200x300.jpg\" "\\"Dr")
<\/span><\/div>Dr Theodore Chamberlain<\/h2>\nActing Executive Director<\/h3>\n
Dr Theodore Chamberlain is the Director of Medical Services for Caboolture and Kilcoy hospitals, Woodford Corrections Health and Caboolture and Bribie Island Health Centres. The Director of Medical Services role provides professional leadership and wise stewardship to the medical workforce of approximately 250 doctors and is responsible for the operational management of the Medical Education, Medical Workforce, Pharmacy and Health Information Service teams.<\/p>\n
Dr Chamberlain is a proud founding Fellow of the Australian College of Rural and Remote medicine and has an interest in achieving equity in health by innovation and novel models of care. He has been a Medical Assessor for AHPRA for over 12 years and is a strong advocate in the provision of safe patient centric care. In addition to his role in the Executive team, Dr. Chamberlain enjoys providing clinical care to the community of Caboolture and is committed to delivering person-centred care that respects each patient\u2019s unique background, values, and health goals.<\/p>\n<\/div>
![\"Vanessa](\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-content\/uploads\/sites\/4\/2025\/09\/vanessa-smith-200x300.jpg\" "\\"Vanessa")
<\/span><\/div>Vanessa Smith<\/h2>\nDirector Nursing and Midwifery<\/h3>\n
Vanessa provides strategic leadership to our 900 + nursing and midwifery staff who provide person centred, safe and high-quality care. Vanessa advocates meaningful caring and healthful cultures by working with people\u2019s values and beliefs and promoting a shared decision-making approach. \u00a0<\/p>\n
Vanessa strives to improve patient outcomes and experience through the healthcare system with research, innovation and developing partnerships with community.<\/p>\n
Vanessa\u2019s adaptive leadership style strengthens authentic engagement by working holistically and being sympathetically present. Her approach strongly aligns with the Metro North values of respect, integrity, compassion, high performance and teamwork.<\/p>\n
Vanessa rejoins Metro North Health after 24 years overseas working throughout the Middle East, London and Northeast of Scotland. Vanessa\u2019s resume includes extensive management and leadership in strategic, higher education (University) and senior operational roles across an international context. Her recent role was Chief Nurse\/Perioperative Practitioner and Head of Regional Theatre Academy for NHS Grampian NE Scotland.<\/p>\n
Vanessa is a registered nurse holding a Bachelor of Nursing Distinction, Masters in Health Science with a Health Services Management Major. Vanessa is a lifelong learner achieving Masters level learning in Research Methodology\/Methods and Higher Education Teaching and Learning. Vanessa is a Practice Development Facilitator embracing and developing cultural change through the methodology and methods of the Person-Centred Practice Framework (McCormack and McCance 2014).<\/p>\n<\/div>
![\"Ansuyah](\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-content\/uploads\/sites\/4\/2025\/09\/ansuyah-padayachee-200x300.png\" "\\"Ansuyah")
<\/span><\/div>Ansuyah (Anne) Padayachee<\/h2>\nDirector Allied Health<\/h3>\n
Ansuyah (Anne) Padayachee is the Director Allied Health at Caboolture & Kilcoy Hospitals and Woodford Corrections Health Service and Bribie & Caboolture\u2019s Satellite Health Centres. Anne holds a Bachelor of Occupational Therapy, Bachelor of Science (Psychology), a Graduate Certificate in Health Innovation (Implementation Science) and completed the Executive Leaders program in 2025.<\/p>\n
She has more than 25 years\u2019 experience as an allied health practitioner and leader, working in the United Kingdom and Australia. Anne is recognised as a state-wide allied health leader in advanced practice models of care, innovation, and implementation. Anne has supported the implementation of key allied health projects within Queensland Health such as Kilcoy Connect Project (Increasing the utilisation of beds in rural setting for sub-acute care), successfully driving the need for weekend Allied health services at CKW and led the Caboolture site in the state-wide Frailty Project.<\/p>\n
She is currently leading the implementation of the CKW Disability Action Plan and is the Shatter the Stigma champion. She continues to drive improvements for frail older patients and oversees the complex and stranded patient committee and support the sub-acute patients.<\/p>\n<\/div>
![\"Jeffrey](\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-content\/uploads\/sites\/4\/2025\/10\/jeffrey-andersen.jpg\" "\\"Jeffrey")
<\/span><\/div>Jeffrey Andersen<\/h2>\nDirector of Operations<\/h3>\n
Led by Jeffrey Andersen, Director Operations encompasses Safety and Quality, Patient Flow Services and Teamwork and Collaborative Training to provide support for the CKW community.<\/p>\n
Providing a global view of hospital operations, the service links 3,000 clinical and non-clinical staff to focus on team performance, improved safety and quality and access to the right model of care in the right location for Queenslanders and beyond.<\/p>\n
The service has a commitment to operations at CKW while building relationships and capability across the system to support best outcomes for patients.<\/p>\n<\/div>
![\"Narika](\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-content\/uploads\/sites\/4\/2025\/09\/narika-symes-2.jpg\" "\\"Narika")
<\/span><\/div>Narika Symes<\/h2>\nDirector of Clinical Governance<\/h3>\n
The Clinical Governance Unit oversees critical safety and quality portfolios including Patient Safety and Clinical Incident Management, Consumer Feedback and Patient Experience, Policies and Procedures, Risk and Compliance, Morbidity and Mortality, Safety and Quality Data & Analytics and quality improvement.\u00a0 The Clinical Governance Unit also facilitates health service accreditation and ensures compliance with the National Safety and Quality Health Service Standards.<\/p>\n
Narika ensures Clinical Governance is accountable by reviewing, monitoring and continuously improving the health care services.\u00a0 Narika builds relationships and responsibilities with patients, community, workforce, senior leaders and the department to ensure that we are listening, learning and working together to achieve safe, quality, patient-centred care.<\/p>\n
Narika holds a Bachelor of Science (Biomedical Science) and a Masters in Health Science (Health Services Management).\u00a0 With over 25 years employed in Metro North facilities, originally commencing in Pathology and Scientific Services before moving into Safety & Quality in 2006, Narika has a strong background in Consumer Liaison and is particularly passionate about using patient feedback and experience to guide quality improvement initiatives, to achieve better outcomes for patients.<\/p>\n<\/div>
Sam Schefe<\/h2>\nNursing and Midwifery, Director Workforce and Innovation<\/h3>\n
Led by Sam Schefe, the Nursing and Midwifery Director Workforce and Innovation provides strategic nursing and midwifery leadership that drives innovation, strengthens workforce sustainability, and supports safe, high-quality care across Caboolture, Kilcoy and Woodford. The role partners with the Director Nursing and Midwifery, operational leaders, and interprofessional teams to optimise workforce resources, lead effective change, uphold professional standards, and enable contemporary, evidence-based practice.<\/p>\n<\/div>
![](\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-content\/uploads\/sites\/4\/2025\/09\/tracy-grant-200x300.png\" "\\"tracy-grant\\"")
<\/span><\/div>Tracy Grant<\/h2>\nManager Aboriginal and Torres Strait Islander Health Services<\/h3>\n
Tracy Grant is a strong proud Aboriginal and Torres Strait Islander woman and the Manager of Aboriginal and Torres Strait Islander Health Services for Caboolture, Kilcoy and Woodford Clinical Directorate (CKW). Tracy\u2019s role provides strategic leadership to the CKW Clinical Directorate to inform the cultural appropriateness of service delivery, that aligns to Safety & Quality Cultural Actions requirements and Health Equity actions.<\/p>\n
Tracy is responsible for high level operational planning, management and evaluation of designated services and maintenance of professional delivery of health care services within the Aboriginal and Torres Strait Islander Health Team.<\/p>\n
Tracy is continuing to support the legacy in creating a welcoming atmosphere in the hospital and satellite\u2019s environment by increasing cultural capability, providing primary health care, co-designing and working with community engagement and growth in the identified workforce.<\/p>\n
Tracy is determined and motivated in providing cultural leadership strategically and operationally to contribute for planning and improving health outcomes for Aboriginal and Torres Strait Islander People in the CKW directorate. Life and work experience demonstrates Tracy\u2019s work ethic is working \u201cwith\u201d all people in health and community for a simple \u201cway\u201d to have a positive experience and the best health outcome.<\/p>\n<\/div>
![\"Katherine](\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-content\/uploads\/sites\/4\/2025\/09\/katherine-carey-pic-200x300.jpg\" "\\"Katherine")
<\/span><\/div>Katherine Carey<\/h2>\nActing Director of Finance<\/h3>\n
Katherine Carey is the Acting Director of Finance for Caboolture, Kilcoy and Woodford Directorate, overseeing an annual operating budget of more than $450 million. She leads a high-performing team through contemporary leadership, financial management, and business practices that support the delivery of safe, high-quality care. Katherine provides strategic and operational advice to the executive, driving budgeting, forecasting, and performance analysis while ensuring compliance, efficiency, and alignment with Metro North\u2019s strategic objectives. Ultimately, her goal is to support the executive and wider teams to deliver better outcomes for both the hospital and the community it serves.<\/p>\n
Prior to her current role, she held senior finance positions with the Royal Brisbane and Women\u2019s Hospital and Redcliffe Hospital. Katherine holds graduate and postgraduate qualifications in Science, Education, and Accounting.<\/p>\n
Beyond work, she enjoys spending time in her rural setting, where caring for the land and animals provides a grounding balance to her professional responsibilities.<\/p>\n<\/div>
![\"Janelle](\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-content\/uploads\/sites\/4\/2025\/09\/janelle-chin-200x300.jpg\" "\\"Ansuyah")
<\/span><\/div>Janelle Chin<\/h2>\nDirector of Facility Services<\/h3>\n
Janelle Chin is the Facility Services Director at Caboolture Hospital, responsible for the strategic and operational leadership of all non-clinical support services across the facility. This includes administration, engineering, food services, protective services, procurement, infrastructure, and more.<\/p>\n
With a strong focus on service delivery, efficiency and safety, Janelle ensures these critical services operate seamlessly in support of clinical care and patient wellbeing. She also plays a key leadership role in emergency and disaster management, infrastructure planning, and service redesign initiatives.<\/p>\n
As an integral member of the hospital\u2019s executive team, Janelle contributes to strategic governance forums and fosters cross-functional collaboration to deliver high-quality, patient-centred support services.<\/p>\n
Janelle brings extensive experience in health service operations and is passionate about creating systems that are sustainable, innovative, and responsive to the evolving needs of the hospital and its community.<\/p>\n<\/div>
Judy Gentle<\/h2>\nManager People and Culture<\/h3>\n
Led by Judy Gentle, CKW People and Culture Services provides a wide-ranging business partnering service across the directorate. The experienced People and Culture team have extensive generalist knowledge and experience across the full employee lifecycle. They focus on building and maintaining people manager capability through upskilling, offering advice and supporting local resolution to complex people matters. Recognised for their people-centred approach, and for building strong stakeholder relationships and providing practical, solutions-focused advice to leaders and employees alike. Skilled at navigating complex workplace matters the team adopts positive and compliant solutions that are aligned to our Metro North values and strategic direction.<\/p>\n
The team works to build trusted relationships at all levels and foster workplaces where individuals and teams can succeed. Their solutions-focused approach supports the business to deliver outcomes that align with organisational goals while supporting employee wellbeing and engagement.<\/p>\n<\/div>
Adj Assoc Professor Dr Thuy Frakking<\/h2>\nDirector Research<\/h3>\n
Adj Assoc Prof Dr Thuy Frakking is an Advanced Speech Pathologist (Paediatrics) and Research Director with more than 18 years\u2019 experience across clinical and research roles across tertiary, secondary and community hospitals in Queensland Health.<\/p>\n
\u00a0As Research Director, she leads the growth of research across medical, allied health and nursing\/midwifery professions at CKW through research promotion, translation and collaborative partnerships. She is passionate about building research capacity and capability to continuously drive innovation that improves healthcare access and outcomes for our community.<\/p>\n
\u00a0She is a foundational member and current chair of the CKW Research Council; and has led the establishment of multiple conjoint research positions with academic partners. \u00a0Using her demonstrated experience with research translation (e.g. national\/international guidelines, co-inventor of swallow sounds algorithm), she mentors and guides research and clinical teams in their pursuit of clinical research that provides a meaningful impact in their chosen field of interest. \u00a0<\/p>\n<\/div>
Grant Duffill<\/h2>\nDirector Health Information Management<\/h3>\n
Led by Grant Duffill, Health Information Services provides specialist services that embrace the overall commitment to the management and provision of quality patient information at CKW.<\/p>\n
Health Information Services works in partnership with the facility to improve knowledge, awareness and compliance in \u2013 activity counting, clinical coding, data quality, health systems management, provision of patient information for ongoing care, clinical form management, clinical documentation, patient privacy, security of patient information and release of information.<\/p>\n
The service is comprised of five key areas: Health Information Services, Clinical Coding, Medical Records and Mail Service, Health Informatics and Information Access. The service provides strategic direction and authoritative advice in all aspects of health information management.<\/p>\n<\/div>
![\"Karlene](\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-content\/uploads\/sites\/4\/2025\/09\/karlene-willcocks-200x300.jpg\" "\\"Karlene")
<\/span><\/div><\/div><\/div>![\"Nikia](\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-content\/uploads\/sites\/4\/2025\/09\/nikia-goldsmith-200x300.jpg\" "\\"Nikia")
<\/span><\/div><\/div><\/div>