{"id":962,"date":"2017-06-14T01:26:21","date_gmt":"2017-06-14T01:26:21","guid":{"rendered":"https:\/\/dev.metronorth.health.qld.gov.au\/caboolture\/assistance-for-you-and-your-family"},"modified":"2026-02-09T14:52:53","modified_gmt":"2026-02-09T04:52:53","slug":"assistance-for-you-and-your-family","status":"publish","type":"page","link":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/patients-and-visitors\/assistance-for-you-and-your-family","title":{"rendered":"Assistance for you and your family"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_3_4 3_4 fusion-three-fourth fusion-column-first\" style=\"--awb-bg-size:cover;width:75%;width:calc(75% - ( ( 4% ) * 0.75 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Assistance for you and your family<\/h1><\/div><div class=\"fusion-menu-anchor\" id=\"accom-travel\"><\/div><div class=\"fusion-text fusion-text-1\"><h2>Accommodation and travel<\/h2>\n<p>If you live in a rural or remote area and need to travel more than 50km for specialist medical services not available locally, you may be eligible for the <a href=\"http:\/\/www.qld.gov.au\/health\/services\/travel\/subsidies\/\">Patient Travel Subsidy Scheme (PTSS)<\/a> to help with your travel and accommodation costs.<\/p>\n<p>For accommodation located close to the Caboolture Hospital, view <a href=\"https:\/\/maps.app.goo.gl\/BC2gEfKeBQthGFSr5\">the nearest accommodation on Google Maps.<\/a><\/p>\n<h2>Aboriginal and Torres Strait Islander hospital service<\/h2>\n<p>The\u00a0Aboriginal and Torres Strait Islander hospital service\u00a0supports and advocates for Aboriginal and Torres Strait Islander patients and their support persons through their hospital journey to, during and after hospital. We work with patients and families to make sure the appropriate care and support is given.<\/p>\n<ul>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/healthcare-services\/aboriginal-torres-strait-islander-health\">Aboriginal and Torres Strait Islander hospital service<\/a><\/li>\n<li class=\"entry\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/hospitals-services\/satellite-health-centres\/health-hub\">Aboriginal and Torres Strait Islander Health Hub<\/a>\u00a0(Caboolture Satellite Health Centre)<\/li>\n<\/ul>\n<\/div><div class=\"fusion-menu-anchor\" id=\"interpreter\"><\/div><div class=\"fusion-text fusion-text-2\"><h2>Interpreter services<\/h2>\n<p>At Metro North Health,\u00a0<strong>we provide FREE interpreter and translation services<\/strong>\u00a0in various languages including AUSLAN and First Nations with native speakers. All of our interpreters are professionally trained, please ask our staff for help.<\/p>\n<p>More about <a href=\"https:\/\/metronorth.health.qld.gov.au\/about-us\/people-with-disability\">language services at Metro North<\/a>.<\/p>\n<\/div><div class=\"fusion-menu-anchor\" id=\"disability-access\"><\/div><div class=\"fusion-text fusion-text-3\"><h2>Access for people with disabilities<\/h2>\n<p>We have <a href=\"https:\/\/metronorth.health.qld.gov.au\/about-us\/people-with-disability\">facilities to assist people with disabilities<\/a> accessing the hospital. These include:<\/p>\n<ul>\n<li>reserved disability parking bays in car parks<\/li>\n<li>dedicated drop off zone at the front of the hospital<\/li>\n<li>the taxi rank is right outside the main entrance with an access ramp into the hospital<\/li>\n<li>wheelchairs are available at the main entrance. Please ask our volunteers or at the front information desk<\/li>\n<li>all floors across the hospital are accessible by lift<\/li>\n<li>all lifts used by patients and visitors have braille buttons and audible level announcements<\/li>\n<li>disabled access toilets are located on every floor. Please ask staff if you need further directions<\/li>\n<li>nappy and incontinence bins are located throughout the hospital.<\/li>\n<\/ul>\n<p>More about <a href=\"https:\/\/metronorth.health.qld.gov.au\/about-us\/people-with-disability\">disability support services at Metro North<\/a>.<\/p>\n<\/div><div class=\"fusion-menu-anchor\" id=\"advance-care\"><\/div><div class=\"fusion-text fusion-text-4\"><h2>Advance care planning<\/h2>\n<p><a href=\"https:\/\/metronorth.health.qld.gov.au\/hospitals-services\/advance-care-planning\">Advance care planning<\/a>\u00a0is a process of planning for your future health and personal care so your values, beliefs and preferences are made known. This can help to guide decision-making at a future time if you cannot make or communicate your decisions.<\/p>\n<\/div><div class=\"fusion-menu-anchor\" id=\"chaplains\"><\/div><div class=\"fusion-text fusion-text-5\"><h2>Chaplains<\/h2>\n<p>Chaplains offer spiritual support and pastoral care to patients, visitors and staff. This includes<\/p>\n<ul>\n<li>an accepting, compassionate, respectful and attentive presence to people of all or no particular faith<\/li>\n<li>help and support in times of stress or crisis<\/li>\n<li>ward visits<\/li>\n<li>bibles are available on request.<\/li>\n<\/ul>\n<p>For more information phone: (07)&nbsp;5433&nbsp;8134. The Prayer Room is open to people of all faiths or for those needing a quiet place of reflection.<\/p>\n<p>More about <a href=\"https:\/\/metronorth.health.qld.gov.au\/about-us\/multicultural-health\/spiritual-support-services\">spiritual support services at Metro North<\/a>.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_4 1_4 fusion-one-fourth fusion-column-last rhs-col\" style=\"--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 4% ) * 0.25 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last contact-us\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-6\"><h2>Contact us<\/h2>\n<p><strong>General enquiries<br \/>\nPhone:<\/strong>(07)\u00a05433\u00a08888<\/p>\n<p><strong>Prayer room<\/strong><br \/>\n<strong>Phone:<\/strong>\u00a0(07)\u00a05433&nbsp;8134<\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:8px;margin-bottom:8px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-align-block\"><a class=\"fusion-button button-flat fusion-button-default-size button-darkgreen fusion-button-darkgreen button-1 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/patients-and-visitors\/visitor-information\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Visiting hours &amp; wards<\/span><\/a><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2px;margin-bottom:2px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-align-block\"><a class=\"fusion-button button-flat fusion-button-default-size button-darkgreen fusion-button-darkgreen button-2 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/metronorth.health.qld.gov.au\/caboolture\/patients-and-visitors\/parking-and-transport\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Parking &amp; transport<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":473,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"tags":[560,566,570,573,580,587,891,892,893,894,895,896,897,898],"class_list":["post-962","page","type-page","status-publish","hentry","tag-braille","tag-chaplains","tag-disability-parking-bays","tag-incontinence-bins","tag-prayer-room","tag-aboriginal-and-torres-strait-islander-liaison","tag-drop-off-at-hospital","tag-getting-a-taxi","tag-wheelchairs","tag-lifts","tag-nappy-bins","tag-interpreters","tag-accommodation","tag-travel"],"acf":[],"_links":{"self":[{"href":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/pages\/962","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/comments?post=962"}],"version-history":[{"count":28,"href":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/pages\/962\/revisions"}],"predecessor-version":[{"id":11652,"href":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/pages\/962\/revisions\/11652"}],"up":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/pages\/473"}],"wp:attachment":[{"href":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/media?parent=962"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/caboolture\/wp-json\/wp\/v2\/tags?post=962"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}