{"id":8875,"date":"2024-09-30T07:15:06","date_gmt":"2024-09-29T21:15:06","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/community\/?post_type=services&#038;p=8875"},"modified":"2024-10-15T07:00:58","modified_gmt":"2024-10-14T21:00:58","slug":"nurse-navigator-service","status":"publish","type":"services","link":"https:\/\/metronorth.health.qld.gov.au\/community\/healthcare-services\/nurse-navigator-service","title":{"rendered":"Aboriginal and Torres Strait Islander Nurse Navigation Service"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>The Aboriginal and Torres Strait Islander Health Service works across five public hospitals, various community health centres, residential care facilities and mobile and outreach teams. Our service&#8217;s goal is to make Metro North Hospital and Health Service\u00a0a national health leader in the delivery of Aboriginal and Torres Strait Islander Health Services that are culturally appropriate and culturally safe.<\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","categories":[],"tags":[29,144,182,202,363,364,366,367,368,369,370,371,372],"class_list":["post-8875","services","type-services","status-publish","hentry","tag-atsih","tag-indigenous","tag-sexual-health","tag-adult-mental-health","tag-aboriginal","tag-torres-strait-islander","tag-metro-north","tag-health","tag-ngarrama-family-service","tag-hospital","tag-journey","tag-talk-about","tag-newsletter"],"acf":{"page_subtitle":"","page_type":"structured","include_in_alphabetical_listing":true,"page_sections":["general_details"],"general_details":[{"what_we_do":"<p>A culturally safe Nurse Navigator and Health Worker service that comes to you. The Community and Oral Health Nurse Navigation team has a new model of care to support Aboriginal and Torres Strait Islander patients navigate their health journey.<\/p>\n<p>The service consists of an Identified Nurse Navigator and Advanced Health Worker.<\/p>\n<p>We take referrals for complex patients who need help navigating health and community services. Once your patient is accepted, we can visit patients in their homes and support patients to attend appointments until other services are in place.<\/p>\n","conditions_treated":"","our_services":"<p>The things that the Community and Oral Health Nurse Navigation team we can help with include:<\/p>\n<ul>\n<li>Advocating for care<\/li>\n<li>Care coordination<\/li>\n<li>Link with GP services<\/li>\n<li>Health monitoring \u2013 for example blood sugar, blood pressure<\/li>\n<li>My Aged Care<\/li>\n<li>NDIS application help<\/li>\n<li>Health education<\/li>\n<li>Meeting your health goals<\/li>\n<\/ul>\n","include_link_to_healthcare_professionals_section":false,"gd_other_content":false}],"accessing_this_service":[{"variation":"GP or medical practitioner referral","free_text":""}],"include_refer_a_patient_panel":true,"refer_a_patient_text":"","refer_a_patient_link":"","specialist_hotline":"1300 364 938","after_your_hospital_appointment":[{"variation":"Preadmission and surgery","free_text":""}],"general_content_0":false,"what_to_bring":[{"category":"general","what_to_bring_general":[{"display":[],"every_time":"","_copy":"","for_appointment":"","_copy2":"","for_procedure":"","_copy3":"","for_overnight":""}],"what_to_bring_mental_health":false,"what_to_bring_child_health":false}],"general_content":false,"what_to_expect":false,"general_content_2":false,"clinic_introduction":"","clinic_details":[{"clinic":""}],"general_content_3":false,"frequently_asked_questions":false,"healthcare_professionals":[{"for_healthcare_professionals":"<h2>Way forward: An Indigenous approach to wellbeing<\/h2>\n<h3>Our health. Our culture. Our way.<\/h3>\n<p>The Way Forward Program is a culturally informed, strengths-focused, approach to improving mental health and addictions outcomes for Aboriginal and Torres Strait Islander community members in Metro South and Metro North Hospital and Health Services (HHS\u2019s).<\/p>\n<p>We can achieve the best outcomes for our community by delivering culturally secure mental health and addiction services. Our approach is to use the most effective contemporary practice which acknowledges the cultural rights and distinct values of Aboriginal and Torres Strait Islander community members.<\/p>\n<h2>Our priorities<\/h2>\n<h3>1. Culturally secure governance<\/h3>\n<p>We provide management, support and Indigenous leadership to the Indigenous Mental Health and Alcohol and Other Drug (IMHAOD) workforce. This means cultural support is now available as well as a range of Indigenous specific professional development activities.<\/p>\n<h3>2. Building cultural capability<\/h3>\n<p>We\u2019re working with non-Indigenous service providers to build cultural capability and respond more effectively to the needs of our community members.<\/p>\n<h3>3. An integrated service<\/h3>\n<p>By providing culturally secure mental health and addiction services, we want to give people quicker access to the help they need. We do this by working with our Indigenous non-government partners and other service providers to enable effective care and smooth transitions between services.<\/p>\n<h2>Our focus<\/h2>\n<p>Way Forward seeks to ensure that Aboriginal and Torres Strait Islander people have access to culturally secure mental health care that acknowledges difference and responds accordingly.<\/p>\n<p>With Indigenous leadership the IMHAOD workforce will provide culturally responsive services to our community members.<\/p>\n<p>Our target population is adult Indigenous consumers of mental health and addictions services in Metro North and Metro South Hospital and Health Services. These services are generally available during business hours Monday to Friday, limited extended hours are being explored as an element of MH Call at Metro South HHS.<\/p>\n<p>Some of our service aims include:<\/p>\n<ul>\n<li>Developing Indigenous professional development and career pathways that empower staff and encourage retention<\/li>\n<li>Building relationships by working for and working with the community<\/li>\n<li>Promote and support non-traumatic access to acute services<\/li>\n<\/ul>\n<p>Way Forward is funded by the Aboriginal and Torres Strait Islander Health Branch (ATSIHB) Queensland Health under Close the Gap initiative until June 2018.<\/p>\n<p>For more information please email <a href=\"mailto:WayForward@health.qld.gov.au?subject=Website%20enquiry\">WayForward@health.qld.gov.au<\/a>.<\/p>\n","research_heading":"Research, education and training","research_education_&amp;_training_information":"","other_content":false}],"include_related_news_article":false,"add_contact_details":true,"remove_sidebar":false,"multi-location_map":false,"building":{"ID":861,"post_author":"32","post_date":"2017-10-24 04:41:56","post_date_gmt":"2017-10-24 04:41:56","post_content":"","post_title":"Royal Brisbane and Women\u2019s Hospital (RBWH)","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"royal-brisbane-womens-hospital-rbwh","to_ping":"","pinged":"","post_modified":"2017-10-25 05:57:45","post_modified_gmt":"2017-10-25 05:57:45","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/ciss\/?post_type=location&#038;p=861","menu_order":0,"post_type":"location","post_mime_type":"","comment_count":"0","filter":"raw"},"location_details":[{"name":"","location":"","phone":"0417 481 421 or 0417 027 642","fax":"","email":"COH-INDIGENOUSNAVIGATION@health.qld.gov.au","opening_hours":"","visiting_hours":"","additional_details":false}],"refer_a_patient":"<p>You can also ask any health professional to refer you (doctor, nurse, allied health) or your Indigenous Hospital or Community Liaison Officer. Tell them to email us at <a href=\"mailto:COH-IndigenousNavigation@health.qld.gov.au\">COH-IndigenousNavigation<br \/>\n@health.qld.gov.au<\/a><\/p>\n<p>External: Email Central Referral Unit <a href=\"mailto:Central_Referral_Unit@health.qld.gov.au\">Central_Referral_Unit<br \/>\n@health.qld.gov.au<\/a><\/p>\n","contact_us_outside_hours":[{"variation":"Call number","free_text":"","variable":""}],"related_services":[{"links":false}],"related_information":"","resources":"<ul>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/wp-content\/uploads\/2024\/10\/nursenavpatflyer.pdf\">Nurse Navigator Service &#8211; Patient Flyer<\/a><\/li>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/wp-content\/uploads\/2024\/10\/nursenavrefflyer.pdf\">Nurse Navigator Service &#8211; Health Professional Flyer<\/a><\/li>\n<\/ul>\n","contact_extra_general_content":"","contact_extra_general_content_2":"","display":["location","refer","resources"],"location_categories":276,"contact_heading":"Contact us","general":"","display_location":"content","related_article":[{"article":false,"expiry_date":""}]},"_links":{"self":[{"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/healthcare-services\/8875","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/healthcare-services"}],"about":[{"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/types\/services"}],"version-history":[{"count":6,"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/healthcare-services\/8875\/revisions"}],"predecessor-version":[{"id":9036,"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/healthcare-services\/8875\/revisions\/9036"}],"wp:attachment":[{"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/media?parent=8875"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/categories?post=8875"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/tags?post=8875"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}