{"id":485,"date":"2017-05-26T01:46:55","date_gmt":"2017-05-26T01:46:55","guid":{"rendered":"https:\/\/dev.metronorth.health.qld.gov.au\/ciss\/contact-us"},"modified":"2025-02-10T07:55:59","modified_gmt":"2025-02-09T21:55:59","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/metronorth.health.qld.gov.au\/community\/contact-us","title":{"rendered":"Contact us"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Contact us<\/h1><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last contact-us-landing\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-bg-color:#f1f1f1;--awb-bg-color-hover:#f1f1f1;--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_3 1_3 fusion-one-third fusion-column-first\" style=\"--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 4% ) * 0.33333333333333 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><h2>Locations<\/h2>\n<div id=\"coh-brighton\">\n<h3><a href=\"https:\/\/metronorth.health.qld.gov.au\/community\/locations\/brighton-health-campus\">Brighton Health Campus<\/a><\/h3>\n<p style=\"margin-top: 0px;\"><strong>Location:\u00a0<\/strong><a href=\"https:\/\/goo.gl\/maps\/PTq6LUMDTju\">Level 1, Dolphin House 449 Hornibrook Highway, Brighton QLD 4017<\/a><br \/>\n<strong>Phone:<\/strong> <a class=\"tel-contact\" href=\"tel:+61736317400\">(07)\u00a03631\u00a07400<\/a><\/p>\n<h3><a href=\"https:\/\/metronorth.health.qld.gov.au\/community\/locations\/caboolture-community-health-centre\">Caboolture Community Health Centre<\/a><\/h3>\n<p style=\"margin-top: 0px;\"><strong>Location: <\/strong><a href=\"https:\/\/www.google.com.au\/maps\/place\/Caboolture+Community+Health+Centre\/@-27.080645,152.9610479,17z\/data=!3m1!4b1!4m5!3m4!1s0x6b93f3b5c5ac18b1:0x6110414631f2e98f!8m2!3d-27.0806498!4d152.9632366\">McKean Street, Caboolture QLD 4510<\/a><br \/>\n<strong>Phone: <\/strong><a class=\"tel-contact\" href=\"tel:+61754338300\">(07)&nbsp;5433&nbsp;8300<\/a><\/p>\n<h3><a href=\"https:\/\/metronorth.health.qld.gov.au\/community\/locations\/chermside-community-health-centre\">Chermside Community Health Centre<\/a><\/h3>\n<p style=\"margin-top: 0px;\"><strong>Location:<\/strong> <a href=\"https:\/\/www.google.com.au\/maps\/place\/Chermside+Community+Health+Centre\/@-27.3868,153.0228953,17z\/data=!3m1!4b1!4m5!3m4!1s0x6b9158055efb0c0b:0xfaeab02bcf3153b0!8m2!3d-27.3868!4d153.025084?dcr=0\">490 Hamilton Road, Chermside QLD 4032<\/a><br \/>\n<strong>Phone:<\/strong> <a class=\"tel-contact\" href=\"tel:+61731394633\">(07)&nbsp;3139&nbsp;4633<\/a><\/p>\n<h3><a href=\"https:\/\/metronorth.health.qld.gov.au\/community\/locations\/cooinda-house\">Cooinda House<\/a><\/h3>\n<p style=\"margin-top: 0px;\"><strong>Location: <\/strong><a href=\"https:\/\/www.google.com.au\/maps\/place\/Cooinda+House\/@-27.2295557,153.0940124,17z\/data=!3m1!4b1!4m5!3m4!1s0x6b93e5eff2b8a42f:0x29766c9cd82f9659!8m2!3d-27.2295605!4d153.0962011?dcr=0\">60 George Street, Kippa-Ring QLD 4020<\/a><br \/>\n<strong>Phone:<\/strong> <a class=\"tel-contact\" href=\"tel:+61738976101\">(07)&nbsp;3897&nbsp;6101<\/a><\/p>\n<h3><a href=\"https:\/\/metronorth.health.qld.gov.au\/community\/locations\/halwyn-centre\">Halwyn Centre<\/a><\/h3>\n<p style=\"margin-top: 0px;\"><strong>Location:<\/strong> <a href=\"https:\/\/www.google.com.au\/maps\/place\/Halwyn+Centre\/@-27.4500663,152.9977996,17z\/data=!3m1!4b1!4m5!3m4!1s0x6b91574faa7ecfa9:0xeb49db981b64ca73!8m2!3d-27.4500711!4d152.9999883\">76 Waterworks Road, Red Hill QLD 4059<\/a><br \/>\n<strong>Phone:<\/strong> <a class=\"tel-contact\" href=\"tel:+61733346700\">(07)&nbsp;3334&nbsp;6700<\/a><\/p>\n<h3><a href=\"https:\/\/metronorth.health.qld.gov.au\/community\/locations\/north-lakes-health-precinct\">North Lakes Health Precinct<\/a><\/h3>\n<p style=\"margin-top: 0px;\"><strong>Location:<\/strong> <a href=\"https:\/\/www.google.com.au\/maps\/place\/North+Lakes+Health+Precinct\/@-27.2393322,153.018871,17z\/data=!3m1!4b1!4m5!3m4!1s0x6b93e52e981ecedb:0xed7bf673bc012c74!8m2!3d-27.239337!4d153.0210597\">9 Endeavour Boulevard, North Lakes QLD 4509<\/a><br \/>\n<strong>Phone:<\/strong> <a class=\"tel-contact\" href=\"tel:+61730491200\">(07)&nbsp;3049&nbsp;1200<\/a><\/p>\n<h3><a href=\"https:\/\/metronorth.health.qld.gov.au\/community\/locations\/north-west-community-health-centre\">North West Community Health Centre<\/a><\/h3>\n<p style=\"margin-top: 0px;\"><strong>Location:<\/strong> <a href=\"https:\/\/www.google.com.au\/maps\/place\/49%2F59+Corrigan+St,+Keperra+QLD+4054\/@-27.4134287,152.9560148,17z\/data=!4m5!3m4!1s0x6b9156fa48c7ea8f:0x9bfcafe35f8a0769!8m2!3d-27.4134335!4d152.9582035\">49-59 Corrigan Street, Keperra QLD 4054<\/a><br \/>\n<strong>Phone:<\/strong> <a class=\"tel-contact\" href=\"tel:+61733358888\">(07)&nbsp;3335&nbsp;8888<\/a><\/p>\n<h3><a href=\"https:\/\/metronorth.health.qld.gov.au\/community\/locations\/nundah-community-health-centre\">Nundah Community Health Centre<\/a><\/h3>\n<p style=\"margin-top: 0px;\"><strong>Location: <\/strong><a href=\"https:\/\/www.google.com.au\/maps\/place\/Nundah+Community+Health+Centre\/@-27.3991382,153.0625303,17z\/data=!4m5!3m4!1s0x6b915889a9c7b437:0xc0b0d3a56bd9c6c2!8m2!3d-27.399143!4d153.064719\">10 Nellie Street, Nundah QLD 4012<\/a><strong><br \/>\nPhone:<\/strong> <a class=\"tel-contact\" href=\"tel:+61731462300\">(07)&nbsp;3146&nbsp;2300<\/a><\/p>\n<div id=\"coh-pinerivers\">\n<h3><a href=\"https:\/\/metronorth.health.qld.gov.au\/community\/locations\/pine-rivers-community-health-centre\">Pine Rivers Community Health Centre<\/a><\/h3>\n<p style=\"margin-top: 0px;\"><strong>Location:<\/strong> <a href=\"https:\/\/www.google.com.au\/maps\/place\/Pine+Rivers+Community+Health+Centre\/@-27.2984402,152.9845573,17z\/data=!3m1!4b1!4m5!3m4!1s0x6b93fc941f92c78d:0xc80319d9b00f5864!8m2!3d-27.298445!4d152.986746\">568 Gympie Road, Strathpine QLD 4500<\/a><br \/>\n<strong>Phone:<\/strong> <a class=\"tel-contact\" href=\"tel:+61738176333\">(07)&nbsp;3817&nbsp;6333<\/a><\/p>\n<h3><a href=\"https:\/\/metronorth.health.qld.gov.au\/community\/locations\/redcliffe-community-health-centre\">Redcliffe Community Health Centre<\/a><\/h3>\n<p style=\"margin-top: 0px;\"><strong>Location:<\/strong> <a href=\"https:\/\/www.google.com.au\/maps\/place\/Redcliffe+Community+Health+Centre\/@-27.2290972,153.0937783,17z\/data=!3m1!4b1!4m5!3m4!1s0x6b93e5efe6e95ead:0xba90b7b516ffb13a!8m2!3d-27.229102!4d153.095967\">181 Anzac Avenue, Kippa-Ring QLD 4021<\/a><br \/>\n<strong>Phone:<\/strong> <a class=\"tel-contact\" href=\"tel:+61738976300\">(07)&nbsp;3897&nbsp;6300<\/a><\/p>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_3 1_3 fusion-one-third\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 4% ) * 0.33333333333333 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-2\"><h2 style=\"color: #da291c;\">Emergencies call 000<\/h2>\n<p>or go to your nearest hospital Emergency department. Non-urgent medical issues: 13 HEALTH (<a href=\"tel:134325\">13 43 25 84<\/a>)<\/p>\n<h2>Oral Health<\/h2>\n<h3>Appointments<\/h3>\n<p><strong>Phone:<\/strong> <a class=\"tel-contact\" href=\"tel:1300300850\">1300\u00a0300\u00a0850<\/a><\/p>\n<h2>Accessing your health record<\/h2>\n<p>You have the right to <a href=\"https:\/\/metronorth.health.qld.gov.au\/about-us\/information-access-privacy\/accessing-health-records\">apply for access to information<\/a> held in your health records under the Administrative Access Scheme.<\/p>\n<h2>Compliment and Complaints\u00a0<\/h2>\n<p><strong>Consumer Liaison Officer<\/strong><br \/>\n<strong>Email:<\/strong> <a href=\"mailto:COH-CLO@health.qld.gov.au\">COH-CLO@health.qld.gov.au<\/a><br \/>\n<strong>Phone:<\/strong> <a href=\"te:0436841603\">0436&nbsp;841&nbsp;603<\/a>\u00a0<\/p>\n<\/div><div class=\"fusion-text fusion-text-3\"><h3>Feedback<\/h3>\n<p>We appreciate your feedback to help us continually improve our services. If you are unhappy with the care you have received or if you would like to provide a compliment or other feedback about your care or our services, please contact us using the <a href=\"#feedback\">form below<\/a> or contact our Consumer Liaison Officer listed above.<\/p>\n<\/div><div class=\"fusion-text fusion-text-4\"><h3>Media enquiries<\/h3>\n<p>Visit <a href=\"https:\/\/metronorth.health.qld.gov.au\/news\/media-kit\">Metro North Health media contacts and enquiries<\/a><\/p>\n<h3>Accounts (inpatients)<\/h3>\n<p><strong>Phone:<\/strong>\u00a0<a href=\"tel:+61735425043\">(07)&nbsp;3542&nbsp;5043<\/a><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_3 1_3 fusion-one-third fusion-column-last\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 4% ) * 0.33333333333333 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-5\"><h2>Support us<\/h2>\n<p><strong>Volunteer<\/strong> Email:<strong>\u00a0<\/strong><a href=\"mailto:COH-Volunteers@Health.qld.gov.au\">COH-Engagement@health.qld.gov.au<\/a> <br \/><strong>Get involved<\/strong> Help improve our services for patients and staff by sharing your experience and ideas. You can <a href=\"https:\/\/metronorth.health.qld.gov.au\/community\/support-us\/get-involved\">make a difference<\/a> for future patients.<\/p>\n<h2>Careers<\/h2>\n<p><strong>Security Services<\/strong> Email:\u00a0<a href=\"mailto:MNHHS-Protective-Services_Manager@health.qld.gov.au\">MNHHS-Protective-Services_Manager@health.qld.gov.au<\/a> <br \/><strong>Food Services<\/strong> Email:\u00a0<a href=\"mailto:COH-FoodServices@health.qld.gov.au\">COH-FoodServices@health.qld.gov.au<\/a> <br \/><strong>Allied Health<\/strong> Email:\u00a0<a href=\"mailto:MetroNorthRecruitment@health.qld.gov.au\">MetroNorthRecruitment@health.qld.gov.au<\/a> <br \/><strong>Nursing<\/strong> Email:\u00a0<a href=\"mailto:COH-nursing_workforce@health.qld.gov.au\">COH-nursing_workforce@health.qld.gov.au<\/a><\/p>\n<\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:10px;--awb-margin-top-small:10px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Patient experience<\/h3><\/div><a class=\"fusion-modal-text-link\" data-toggle=\"modal\" data-target=\".fusion-modal.patient-experience\" href=\"#\"><span class=\"fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" class=\"img-responsive wp-image-19099 lazyload\" style=\"--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600\/424;padding: 0 20px;\" title=\"Patient Experience: enquiries, suggestions, compliments and complaints\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/wp-content\/uploads\/2019\/10\/patient-experience-postcard-web.jpg\" alt=\"Patient Experience: enquiries, suggestions, compliments and complaints\" width=\"600\" height=\"424\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/a><a class=\"fusion-modal-text-link\" data-toggle=\"modal\" data-target=\".fusion-modal.patient-experience\" href=\"#\"><\/span><\/p>\n<p style=\"text-align: center;\">What is the patient experience? Find out more.<\/p>\n<\/a><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last contact-us-landing\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><script>\njQuery(window).load(function(){\n\tjQuery(\".reading-box\").find(\"h2:first-child\").equalHeights();\n});\njQuery(window).on(\"resize\",function(){\n\t\tsetTimeout(function(){\n\t\t\tjQuery(\".reading-box\").find(\"h2:first-child\").equalHeights();\n\t\t},500);\n});\n<\/script><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:10px;--awb-padding-left:20px;--awb-bg-color:#f1f1f1;--awb-bg-color-hover:#f1f1f1;--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-6\"><h2 id=\"feedback\" style=\"margin-top: 0; font-size: 2.5715rem; color: #000000;\">Feedback and enquiries<\/h2>\n<script 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class='gfield_radio' id='input_2_2'>\n\t\t\t<li class='gchoice gchoice_2_2_0'>\n\t\t\t\t<input name='input_2' type='radio' value='General feedback and enquiries' checked='checked' id='choice_2_2_0'    \/>\n\t\t\t\t<label for='choice_2_2_0' id='label_2_2_0' class='gform-field-label gform-field-label--type-inline'>General feedback and enquiries<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_2_2_1'>\n\t\t\t\t<input name='input_2' type='radio' value='Compliments or complaints about your care'  id='choice_2_2_1'    \/>\n\t\t\t\t<label for='choice_2_2_1' id='label_2_2_1' class='gform-field-label gform-field-label--type-inline'>Compliments or complaints about your care<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_2_2_2'>\n\t\t\t\t<input name='input_2' type='radio' value='Feedback about this website'  id='choice_2_2_2'    \/>\n\t\t\t\t<label for='choice_2_2_2' id='label_2_2_2' class='gform-field-label gform-field-label--type-inline'>Feedback about this website<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_2_2_3'>\n\t\t\t\t<input name='input_2' type='radio' value='Metro North Health Community Vaccination Clinics (Doomben, Kippa Ring, Boondall, etc.)'  id='choice_2_2_3'    \/>\n\t\t\t\t<label for='choice_2_2_3' id='label_2_2_3' class='gform-field-label gform-field-label--type-inline'>Metro North Health Community Vaccination Clinics (Doomben, Kippa Ring, Boondall, etc.)<\/label>\n\t\t\t<\/li><\/ul><\/div><\/li><li id=\"field_2_3\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' >I require a response<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_radio'><ul class='gfield_radio' id='input_2_3'>\n\t\t\t<li class='gchoice gchoice_2_3_0'>\n\t\t\t\t<input name='input_3' type='radio' value='Yes' checked='checked' id='choice_2_3_0'    \/>\n\t\t\t\t<label for='choice_2_3_0' id='label_2_3_0' class='gform-field-label gform-field-label--type-inline'>Yes<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_2_3_1'>\n\t\t\t\t<input name='input_3' type='radio' value='No'  id='choice_2_3_1'    \/>\n\t\t\t\t<label for='choice_2_3_1' id='label_2_3_1' class='gform-field-label gform-field-label--type-inline'>No<\/label>\n\t\t\t<\/li><\/ul><\/div><\/li><li id=\"field_2_4\" class=\"gfield gfield--type-name gfield--input-type-name field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label gfield_label_before_complex' >Name<\/label><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_2_4'>\n                            \n                            <span id='input_2_4_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <label for='input_2_4_3' class='gform-field-label gform-field-label--type-sub '>First<\/label>\n                                                    <input type='text' name='input_4.3' id='input_2_4_3' value=''   aria-required='false'     \/>\n                                                <\/span>\n                            \n                            <span id='input_2_4_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                            <label for='input_2_4_6' class='gform-field-label gform-field-label--type-sub '>Last<\/label>\n                                                            <input type='text' name='input_4.6' id='input_2_4_6' value=''   aria-required='false'     \/>\n                                                        <\/span>\n                            \n                        <\/div><\/li><li id=\"field_2_5\" class=\"gfield gfield--type-name gfield--input-type-name gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_2_5'>\n                            \n                            <span id='input_2_5_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <label for='input_2_5_3' class='gform-field-label gform-field-label--type-sub '>First<\/label>\n                                                    <input type='text' name='input_5.3' id='input_2_5_3' value=''   aria-required='true'     \/>\n                                                <\/span>\n                            \n                            <span id='input_2_5_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                            <label for='input_2_5_6' class='gform-field-label gform-field-label--type-sub '>Last<\/label>\n                                                            <input type='text' name='input_5.6' id='input_2_5_6' value=''   aria-required='true'     \/>\n                                                        <\/span>\n                            \n                        <\/div><\/li><li id=\"field_2_6\" class=\"gfield gfield--type-text gfield--input-type-text field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_6'>Phone number<\/label><div class='ginput_container ginput_container_text'><input name='input_6' id='input_2_6' type='text' value='' class='medium'      aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_7\" class=\"gfield gfield--type-text gfield--input-type-text gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_7'>Phone number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_7' id='input_2_7' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_8\" class=\"gfield gfield--type-email gfield--input-type-email field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label gfield_label_before_complex' >Email<\/label><div class='ginput_complex ginput_container ginput_container_email gform-grid-row' id='input_2_8_container'>\n                                <span id='input_2_8_1_container' class='ginput_left gform-grid-col gform-grid-col--size-auto'>\n                                    <label for='input_2_8' class='gform-field-label gform-field-label--type-sub '>Enter Email<\/label>\n                                    <input class='' type='email' name='input_8' id='input_2_8' value=''     aria-invalid=\"false\"  \/>\n                                <\/span>\n                                <span id='input_2_8_2_container' class='ginput_right gform-grid-col gform-grid-col--size-auto'>\n                                    <label for='input_2_8_2' class='gform-field-label gform-field-label--type-sub '>Confirm Email<\/label>\n                                    <input class='' type='email' name='input_8_2' id='input_2_8_2' value=''     aria-invalid=\"false\"  \/>\n                                <\/span>\n                                <div class='gf_clear gf_clear_complex'><\/div>\n                            <\/div><\/li><li id=\"field_2_16\" class=\"gfield gfield--type-email gfield--input-type-email gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label gfield_label_before_complex' >Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_complex ginput_container ginput_container_email gform-grid-row' id='input_2_16_container'>\n                                <span id='input_2_16_1_container' class='ginput_left gform-grid-col gform-grid-col--size-auto'>\n                                    <label for='input_2_16' class='gform-field-label gform-field-label--type-sub '>Enter Email<\/label>\n                                    <input class='' type='email' name='input_16' id='input_2_16' value=''    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                                <\/span>\n                                <span id='input_2_16_2_container' class='ginput_right gform-grid-col gform-grid-col--size-auto'>\n                                    <label for='input_2_16_2' class='gform-field-label gform-field-label--type-sub '>Confirm Email<\/label>\n                                    <input class='' type='email' name='input_16_2' id='input_2_16_2' value=''    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                                <\/span>\n                                <div class='gf_clear gf_clear_complex'><\/div>\n                            <\/div><\/li><li id=\"field_2_21\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_above gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_21'>Please identify which service your feedback relates to<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_21' id='input_2_21' type='text' value='' class='large'  aria-describedby=\"gfield_description_2_21\"   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><div class='gfield_description' id='gfield_description_2_21'>i.e Sandgate Oral Health Clinic, Hospital in the Home etc.<\/div><\/li><li id=\"field_2_10\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_10'>Details of your compliment or complaint<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_10' id='input_2_10' class='textarea medium'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><li id=\"field_2_13\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_13'>Your feedback about our Community and Oral Health Website<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_13' id='input_2_13' class='textarea medium'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><li id=\"field_2_17\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_17'>Your feedback or enquiry<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_17' id='input_2_17' class='textarea medium'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><li id=\"field_2_19\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_19'>Your feedback about our Community Vaccination Clinics<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_19' id='input_2_19' class='textarea medium'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><li id=\"field_2_14\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><p><strong>Information disclaimer and consent<\/strong><\/p>\n<p>While Queensland Health endeavours to ensure that the online transmission of the form, containing your information, over the internet is secure, the inherent nature of the internet means that there is a potential risk that your information may be viewed or intercepted by third parties.<\/p>\n<p>Accordingly, submission through the online form shall be at your own risk and Queensland Health accepts no responsibility or liability for any unauthorised access to your information contained in the form when it is submitted online over the internet.<\/p>\n<p>It is inadvisable to complete this form on a public or shared computer. If a public or shared computer is used then this shall be at your own risk, and you must take all reasonable steps to ensure your confidential information does not remain on the computer or in any way accessible by a third party.<\/p>\n<p>Individuals who submit the form online should receive an acknowledgement from Queensland Health that the Form has been sent, on the screen, following submission. Queensland Health accepts no responsibility or liability if this acknowledgement does not appear or we do not receive your online submission.<\/p>\n<p>You acknowledge that you have read and understood <a href=\"https:\/\/metronorth.health.qld.gov.au\/privacy\">Metro North Health\u2019s Privacy Statement and Disclaimer<\/a>.<\/p><\/li><li id=\"field_2_15\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label gfield_label_before_complex' >I hereby accept and agree to abide by, the above terms and conditions for submitting this Form.<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_checkbox'><ul class='gfield_checkbox' id='input_2_15'><li class='gchoice gchoice_2_15_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_15.1' type='checkbox'  value='I accept and agree'  id='choice_2_15_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_2_15_1' id='label_2_15_1' class='gform-field-label gform-field-label--type-inline'>I accept and agree<\/label>\n\t\t\t\t\t\t\t<\/li><\/ul><\/div><\/li><li id=\"field_2_18\" class=\"gfield gfield--type-captcha gfield--input-type-captcha field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_18'>CAPTCHA<\/label><div id='input_2_18' class='ginput_container ginput_recaptcha' data-sitekey='6LcwcSYUAAAAAFZ0zEoKZIk2yQMA-9rTK4mA5xqZ'  data-theme='light' data-tabindex='0'  data-badge=''><\/div><\/li><\/ul><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_2' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Submit'  \/> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_2' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_2' id='gform_theme_2' value='legacy' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_2' id='gform_style_settings_2' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_2' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='2' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='AUD' value='YdRTyghy54TJgbKUIRLp5YUWGFP2phTN64bruBcmjvehvF41G3LYnN0xSSEq1XMdhFWDZQRP161Faw3PIjzP+l1SaAKrztqW5Xxc3uVGtrhTVt0=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_2' value='WyJbXSIsIjIyMjk0ODNhY2FlZDQ4MmRhMGQ3ZmZjMDU0OTBiNDA1Il0=' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_2' id='gform_target_page_number_2' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_2' id='gform_source_page_number_2' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n gform.initializeOnLoaded( function() {gformInitSpinner( 2, 'https:\/\/metronorth.health.qld.gov.au\/community\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_2').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_2');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_2').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){form_content.find('form').css('opacity', 0);jQuery('#gform_wrapper_2').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_2').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_2').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_2').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_2').val();gformInitSpinner( 2, 'https:\/\/metronorth.health.qld.gov.au\/community\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [2, current_page]);window['gf_submitting_2'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_2').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_2').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [2]);window['gf_submitting_2'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_2').text());}else{jQuery('#gform_2').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"2\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_2\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_2\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_2\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 2, current_page );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments; 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       } else {            triggerPostRender();        }    } );} ); \n\/* ]]> *\/\n<\/script>\n\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-modal modal fade modal-1 patient-experience\" tabindex=\"-1\" role=\"dialog\" aria-labelledby=\"modal-heading-1\" aria-hidden=\"true\" style=\"--awb-border-color:#ebebeb;--awb-background:#f6f6f6;\"><div class=\"modal-dialog modal-lg\" role=\"document\"><div class=\"modal-content fusion-modal-content\"><div class=\"modal-header\"><button class=\"close\" type=\"button\" data-dismiss=\"modal\" aria-hidden=\"true\" aria-label=\"Close\">&times;<\/button><h3 class=\"modal-title\" id=\"modal-heading-1\" data-dismiss=\"modal\" aria-hidden=\"true\">Patient Experience: enquiries, suggestions, compliments &amp; complaints<\/h3><\/div><div class=\"modal-body fusion-clearfix\"><img decoding=\"async\" class=\"aligncenter wp-image-19102 size-full lazyload\" title=\"Patient Experience: enquiries, suggestions, compliments and complaints\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/wp-content\/uploads\/2019\/10\/patient-experience-banner.jpg\" alt=\"Patient Experience: enquiries, suggestions, compliments and complaints\" width=\"900\" height=\"164\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 900px; --smush-placeholder-aspect-ratio: 900\/164;\" \/> Metro North Hospital and Health Service values feedback from patients, carers, relatives or friends. It helps to improve the care we provide. At regular intervals we may seek feedback about patient experiences through surveys. We conduct surveys in different ways, including via text message after your appointment or hospital stay.<\/p>\n<h4><strong>Suggestions for improvement<\/strong><\/h4>\n<p>Suggestions for improving the services we provide are always welcomed. We will forward these to the relevant area for review and consideration.<\/p>\n<h4><strong>Compliments<\/strong><\/h4>\n<p>All staff appreciate great feedback.\u00a0 We will ensure your compliment is directed to the right service, staff member or team.<\/p>\n<h4><strong>Complaints and concerns<\/strong><\/h4>\n<p>As a patient, carer, relative or friend using our service, you have the right to make a complaint about anything that did not meet your expectations. You may discuss your concerns with the staff involved or contact the Patient\/Consumer Liaison service at the hospital or health service location you attended. If you remain dissatisfied with the response you receive, or the actions taken to address your concerns, please let a staff member know so this can be escalated.\u00a0 Alternatively, you can complete the online form below which will be forwarded to the relevant service or Hospital for follow up. If you have provided your contact details, we will contact you about your complaint or concern. If you are not happy with the response from the hospital or health service, you can contact the <a href=\"https:\/\/www.oho.qld.gov.au\" target=\"_blank\" rel=\"noopener noreferrer\">Office of the Health Ombudsman (OHO)<\/a>, phone: 133 646, who will provide independent advice about your concerns.<\/p>\n<h4><strong>Your privacy<\/strong><\/h4>\n<p>We take your privacy seriously. Complaints are not recorded in medical records and we treat them with strict confidentiality. If you are making a complaint on behalf of a friend or relative, we must gain consent from the patient to discuss their personal healthcare related information. The only exception to this is when a patient has an assessment as being unable to make their own decisions.<\/p>\n<h4><strong>Get involved<\/strong><\/h4>\n<p>For more information about how you can get involved with us to shape quality care visit <a href=\"https:\/\/metronorth.health.qld.gov.au\/community\/support-us\/get-involved\">Get involved<\/a>.<\/div><div class=\"modal-footer\"><button class=\"fusion-button button-default button-medium button default medium\" type=\"button\" data-dismiss=\"modal\">Close<\/button><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"tags":[71,72,73,74,75,76,77,78,79,80],"class_list":["post-485","page","type-page","status-publish","hentry","tag-call-redcliffe-hospital","tag-complaints","tag-compliments","tag-contact-us","tag-contacts","tag-enquiries","tag-feedback","tag-hospital-phone","tag-lost-property","tag-switch"],"acf":[],"_links":{"self":[{"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/pages\/485","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/comments?post=485"}],"version-history":[{"count":65,"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/pages\/485\/revisions"}],"predecessor-version":[{"id":9350,"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/pages\/485\/revisions\/9350"}],"wp:attachment":[{"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/media?parent=485"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/tags?post=485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}