{"id":10944,"date":"2026-05-28T08:00:17","date_gmt":"2026-05-27T22:00:17","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/community\/uncategorized\/every-step-matters"},"modified":"2026-05-27T09:19:28","modified_gmt":"2026-05-26T23:19:28","slug":"every-step-matters","status":"publish","type":"post","link":"https:\/\/metronorth.health.qld.gov.au\/community\/news\/every-step-matters","title":{"rendered":"Every step matters on RBWH\u2019s reconciliation journey"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"max-width:89.44rem;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top:20px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h1>Every step matters on RBWH\u2019s reconciliation journey<\/h1>\n<div id=\"attachment_10945\" style=\"width: 610px\" class=\"wp-caption alignright\"><img decoding=\"async\" aria-describedby=\"caption-attachment-10945\" class=\"wp-image-10945\" src=\"https:\/\/metronorth.health.qld.gov.au\/community\/wp-content\/uploads\/sites\/7\/2026\/05\/yvonne-oneill.jpg\" alt=\"RBWH Cultural Capability Officer, Yvonne O'Neill encourages all Australians to take time to reflect this National Reconciliation Week\" width=\"600\" height=\"401\" \/><p id=\"caption-attachment-10945\" class=\"wp-caption-text\">RBWH Cultural Capability Officer, Yvonne O&#8217;Neill encourages all Australians to take time to reflect this National Reconciliation Week<\/p><\/div>\n<h4>RBWH is embracing National Reconciliation Week as a time for staff to reflect on how to move forward towards a more equitable healthcare future.<\/h4>\n<p>As Cultural Capability Officer at the Royal Brisbane and Women\u2019s Hospital (RBWH), Yvonne O\u2019Neill is working to ensure Aboriginal and Torres Strait Islander people feel safe, respected, and supported when accessing healthcare.<\/p>\n<p>Yvonne says the legacy of past injustices continues to influence how many Aboriginal and Torres Strait Islander people experience institutions, including hospitals.<\/p>\n<p>\u201cBecause of events like the Stolen Generations, many community members still see institutions as places of harm,\u201d she says.<\/p>\n<p>\u201cChange is happening, but it takes time. Building cultural capability helps make hospitals more welcoming and safer for everyone.\u201d<\/p>\n<p>An important part of this work is ensuring patients can navigate the healthcare system with confidence. RBWH provides a range of culturally appropriate services, including a dedicated Indigenous Hospital Liaison Service.<\/p>\n<p>\u201cOur liaison officers support Aboriginal and Torres Strait Islander patients throughout their hospital stay and when they return home,\u201d Yvonne says.<\/p>\n<p>\u201cThey make sure people understand their treatment and advocate for them with clinical teams.\u201d<\/p>\n<p>With National Reconciliation Week underway, Yvonne says it\u2019s an important moment for all Australians, including hospital staff, to reflect and take positive steps forward.<\/p>\n<p>\u201cI see National Reconciliation Week as a time to pause, acknowledge the past, and commit to moving forward together,\u201d she says.<\/p>\n<p>\u201cHere at RBWH, it\u2019s a reminder that everyone deserves to feel safe and cared for, and that we all have a role in understanding and responding to the needs of Aboriginal and Torres Strait Islander peoples.\u201d<\/p>\n<p>Yvonne believes progress is ongoing, but every action matters.<\/p>\n<p>\u201cReconciliation is a journey, and any step in the right direction is progress.\u201d<\/p>\n<p>National Reconciliation Week runs until Wednesday, 3 June. More information is available on the <a href=\"https:\/\/www.reconciliation.org.au\/our-work\/national-reconciliation-week\/\">Reconciliation Australia website<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>RBWH Cultural Capability Officer, Yvonne O&#8217;Neill encourages all Australians to take time to reflect this National Reconciliation Week<\/p>\n","protected":false},"author":77,"featured_media":10945,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"categories":[2,603],"tags":[],"class_list":["post-10944","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-metro-north-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/posts\/10944","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/users\/77"}],"replies":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/comments?post=10944"}],"version-history":[{"count":3,"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/posts\/10944\/revisions"}],"predecessor-version":[{"id":10948,"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/posts\/10944\/revisions\/10948"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/media\/10945"}],"wp:attachment":[{"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/media?parent=10944"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/categories?post=10944"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/community\/wp-json\/wp\/v2\/tags?post=10944"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}