1.0Staff Extranethttps://metronorth.health.qld.gov.au/extranetMeet Kim Minniecon - Staff Extranetrich600338<blockquote class="wp-embedded-content" data-secret="XtXcqKpUtV"><a href="https://metronorth.health.qld.gov.au/extranet/newsletters/stars-gazer/meet-kim-minniecon">Meet Kim Minniecon</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://metronorth.health.qld.gov.au/extranet/newsletters/stars-gazer/meet-kim-minniecon/embed#?secret=XtXcqKpUtV" width="600" height="338" title="“Meet Kim Minniecon” — Staff Extranet" data-secret="XtXcqKpUtV" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript">
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https://metronorth.health.qld.gov.au/staff-news/wp-content/uploads/sites/25/2021/07/kim-minniecon-b.jpgAs Patient Experience Officer I am responsible for ensuring our staff are able to give the best possible experience to our patients at STARS. Sometimes this is about accepting compliments, or responding to complaints, but it is also about helping people find their way in STARS, ensuring patients are able to talk to someone, and generally being kind to people.