{"id":13054,"date":"2023-02-27T13:52:20","date_gmt":"2023-02-27T03:52:20","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/extranet\/?page_id=13054"},"modified":"2026-08-21T15:35:32","modified_gmt":"2026-08-21T05:35:32","slug":"managers","status":"publish","type":"page","link":"https:\/\/metronorth.health.qld.gov.au\/extranet\/managers","title":{"rendered":"Manager resources"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none qh-basic-banner nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:right bottom;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-padding-bottom:40px;--awb-margin-top:0px;--awb-background-color:#007e8e;--awb-background-image:url(&quot;https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2023\/03\/managers-banner.png&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-widget-area awb-widget-area-element fusion-widget-area-1 fusion-content-widget-area\" style=\"--awb-title-color:#333333;--awb-padding:0px 0px 0px 0px;\"><div id=\"bcn_widget-2\" class=\"widget widget_breadcrumb_navxt\" style=\"margin: 10px;border-style: solid;border-color:transparent;border-width:0px\"><div class=\"breadcrumbs\" vocab=\"https:\/\/schema.org\/\" typeof=\"BreadcrumbList\"><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Staff Extranet.\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\" class=\"home\"><span property=\"name\">Staff Extranet<\/span><\/a><meta property=\"position\" content=\"1\"><\/span><\/div><\/div><div class=\"fusion-additional-widget-content\"><\/div><\/div><div class=\"fusion-text fusion-text-1 staff-wellbeing-banner\" style=\"--awb-text-color:#ffffff;\"><h1 style=\"color: #fff; background-color: #000; display: inline-block; padding: 0.5rem 8rem 0.5rem 0.5rem; border-left: 6px solid #d5d65b;\">Manager resources<\/h1>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:60px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-widget-area awb-widget-area-element fusion-widget-area-2 fusion-content-widget-area\" style=\"--awb-title-color:#333333;--awb-padding:0px 0px 0px 0px;\"><div id=\"custom_html-7\" class=\"widget_text widget widget_custom_html\" style=\"border-style: solid;border-color:transparent;border-width:0px;\"><div class=\"textwidget custom-html-widget\">\t<div class=\"on-this-page\"><h4>On this page<\/h4><ul id=\"onThisPage\"><\/ul><\/div>\n\t<script>\n\tjQuery(function($) {\n\n\t\t$('#onThisPage').empty();\n\n\t\tvar index = 0;\n\n\t\t$('h2').not('#font_resize_panel_heading, .contact-us h2, .rhs-col h2, .landing-tile h2, .modal-body h2, .qh-lh-nav-title h2, .blog-shortcode-post-title, .element-hidden h2, .hidden-element h2, .gsection_title').each(function() {\n\n\t\t\t\/\/ Insert an anchor to jump to, from the TOC link.\n\t\t\tvar anchor = '<a name=\"' + index + '\"><\/a>';\n\t\t\t$(this).before(anchor);\n\n\t\t\tvar li = '<li><a href=\"#' + index + '\">' + $(this).text() + '<\/a><\/li>';\n\n\t\t\t$(li).appendTo('#onThisPage');\n\n\t\t\tindex++;\n\t\t});\n\n\t});\n\t<\/script>\n\t<\/div><\/div><div class=\"fusion-additional-widget-content\"><\/div><\/div><div class=\"fusion-text fusion-text-2\"><p>The People Leader Essentials Hub is a one-stop-shop for line managers where you\u2019ll find essential resources, tools, and guidance to effectively support your teams. From navigating HR and finance processes to developing leadership capability, everything you need to lead with confidence is just a few clicks away.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:0.5rem;--awb-padding-right:1rem;--awb-padding-bottom:1rem;--awb-padding-left:1rem;--awb-bg-color:#f8f9fa;--awb-bg-color-hover:#f8f9fa;--awb-bg-size:cover;--awb-border-color:#007e8e;--awb-border-top:4px;--awb-border-style:solid;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\"><h3>Manager Support VIDCAST<\/h3>\n<\/div><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:600px;--awb-max-height:360px;\"><div class=\"video-shortcode\"><div class=\"fluid-width-video-wrapper\" style=\"padding-top:60%;\" ><iframe title=\"Vimeo video player 1\" src=\"https:\/\/player.vimeo.com\/video\/802917667?autoplay=0&amp;autopause=0\" width=\"600\" height=\"360\" allowfullscreen allow=\"autoplay; fullscreen\"><\/iframe><\/div><\/div><\/div><div class=\"fusion-text fusion-text-4\"><p style=\"color: #1b75bb; font-size: 0.95rem;\"><i class=\"fas fa-calendar-plus\"><\/i> 27-02-23<\/p>\n<p>Chief People &amp; Culture Officer Kristal Lowe and General Manager People &amp; Culture Hannah Reed talk about support for managers including a new manager orientation program.<\/p>\n<p style=\"font-size: 0.95rem;\"><i class=\"fas fa-clock\"><\/i> 24 mins 52 secs<\/p>\n<\/div><div class=\"fusion-text fusion-text-5\"><p style=\"text-align: center;\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2023\/02\/manager-orientation-vidcast-feb-23.pdf\" target=\"_blank\" rel=\"noopener\">VIDCAST Presentation (PDF)<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_2 1_2 fusion-flex-column fusion-flex-align-self-stretch landing-tile managers-tile fusion-column-inner-bg-wrapper\" style=\"--awb-padding-top:1rem;--awb-padding-right:1rem;--awb-padding-bottom:1rem;--awb-padding-left:1rem;--awb-inner-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/managers\/managers-memo\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-puzzle-piece fas circle-yes\" style=\"--awb-circlecolor:#007e8e;--awb-circlecolor-hover:#007e8e;--awb-circlebordersize:0px;--awb-font-size:28.16px;--awb-width:56.32px;--awb-height:56.32px;--awb-line-height:56.32px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;width:100%;\"><\/div>\n<div class=\"fusion-text fusion-text-6\"><p>Managers<\/p>\n<p>Memo<\/p>\n<\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-1 content-boxes-icon-with-title content-left\" style=\"--awb-iconcolor:#ffffff;--awb-hover-accent-color:#407798;--awb-circle-hover-accent-color:#407798;--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-iconcolor:#ffffff;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-box icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>A bi-monthly newsletter aimed at supporting you to be a successful manager and leader.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Read more<\/span><i class=\"fa-chevron-right far awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_2 1_2 fusion-flex-column fusion-flex-align-self-stretch landing-tile managers-tile fusion-column-inner-bg-wrapper\" style=\"--awb-padding-top:1rem;--awb-padding-right:1rem;--awb-padding-bottom:1rem;--awb-padding-left:1rem;--awb-inner-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/managers\/micro-skills\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><i class=\"fb-icon-element-2 fb-icon-element fontawesome-icon fa-tools fas circle-yes\" style=\"--awb-circlecolor:#007e8e;--awb-circlecolor-hover:#007e8e;--awb-circlebordersize:0px;--awb-font-size:28.16px;--awb-width:56.32px;--awb-height:56.32px;--awb-line-height:56.32px;--awb-margin-top:0;--awb-margin-right:0;--awb-margin-bottom:0;--awb-margin-left:0;--awb-align-self:center;\"><\/i><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;width:100%;\"><\/div>\n<div class=\"fusion-text fusion-text-7\"><p>Manager Milestone<\/p>\n<p>Micro Skills<\/p>\n<\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-2 content-boxes-icon-with-title content-left\" style=\"--awb-iconcolor:#ffffff;--awb-hover-accent-color:#407798;--awb-circle-hover-accent-color:#407798;--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-iconcolor:#ffffff;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-box icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>Manager Milestone Micro Skills is a collection of 3-minute takeaway guides designed to assist you as a leader \u2013 from how to be the best manager you can be to managing budgets and understanding procurement.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" target=\"_self\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Read more<\/span><i class=\"fa-chevron-right far awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background qh-container-bg-light-grey nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-8\"><h2>Employment<\/h2>\n<h3>Employee lifecycle<\/h3>\n<ul class=\"qh-link-cols-2\" aria-label=\"Related links\">\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/paris\/managers\/establishment\">Establishment<\/a>how to manage your work unit establishment.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/recruitment\">Recruitment<\/a>find the tools, guidance, and resources you need to recruit and onboard new employees.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/recruitment\/non-permanent-review\">Conversions<\/a>manage non-permanent employee reviews and conversion processes.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/paris\/managers\/team-roster\">Team rosters<\/a>create, maintain, and manage your team\u2019s roster.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/paris\/forms\/avac\">Attendance variations<\/a><\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/workforce-planning\/succession-planning\">Succession planning<\/a><\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/separation\">Separations\/Leaving MN<\/a><\/li>\n<\/ul>\n<h3>Employment conditions and resources<\/h3>\n<ul class=\"qh-link-cols-2\" aria-label=\"Related links\">\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/hr\/policies-agreements-directives\/awards-agreements\">Awards and agreements<\/a><\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/about\/governance\/delegations\">Delegations<\/a>understand your delegated authorities and responsibilities.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/hr\/policies-agreements-directives\/psc-directives\">Directives<\/a><\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/hr\/employment-conditions\">Employment conditions<\/a><\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/hr\/policies-agreements-directives\/policy-index\/c-remuneration-leave-benefits\/determining-salary-levels\">HR Policy Index<\/a><\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/policies-procedures\">P&amp;C policies and procedures<\/a><\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/pay-and-conditions\">Pay, leave &amp; benefits<\/a><\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/paris\/forms\">Payroll &amp; rostering forms (PARIS)<\/a><\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/templates\">Metro North Templates<\/a>find approved templates to support workforce-related activities.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;width:100%;\"><\/div>\n<div class=\"fusion-text fusion-text-9\"><h2><strong>Finance and procurement<\/strong><\/h2>\n<h3>Finance<\/h3>\n<ul class=\"qh-link-cols-2\" aria-label=\"Related links\">\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/paris\/managers\/costing\">How to manage costing<\/a><\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/about\/governance\/delegations\">Financial delegations<\/a>Understand your financial decision-making authorities and responsibilities.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/corporate-services\/finance\/financial-management-practice-manual\">Financial management practice manual<\/a>Access Metro North\u2019s documented financial policies.<\/li>\n<li><a href=\"https:\/\/cle.mcoutput.com\/1387804\/Toolkits\/LM-Toolkit\/Topic_Finance\/LMTK_Business-Planning-Framework.htm\">Business Planning Framework<\/a>How to best allocate your resources to meet service needs.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/corporate-services\/finance\/forms\">Financial forms and factsheets<\/a><\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/corporate-services\/finance\/s4hana\">S\/4HANA<\/a>See also <a href=\"https:\/\/erpkb.health.qld.gov.au\/KnowledgeBank\/S4hana\/Home.htm\">S4HANA Knowledge Bank<\/a>Guides, training, and support resources for S\/4HANA.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/corporate-services\/technology\/digital-metro-north\/technology-services\/systems-and-applications\/expenseme\">Corporate Card &#8211; ExpenseMe Pro<\/a>How to manage your corporate card.<\/li>\n<\/ul>\n<h3>Procurement<\/h3>\n<ul class=\"qh-link-cols-2\" aria-label=\"Related links\">\n<li><a href=\"https:\/\/cle.mcoutput.com\/1387804\/Toolkits\/LM-Toolkit\/Topic_Finance\/LMTK_Procurement.htm?tocpath=Finance%7C_____6\">Procurement and Contract management<\/a> Learn about your responsibilities in procurement and contract management.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/corporate-services\/procurement\">Metro North Procurement Services<\/a>Access procurement advice, services, and support<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/corporate-services\/procurement\/simple-procurement\">Simple procurement<\/a>How to undertake your own procurement activities for purchases less than $5,000.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/corporate-services\/procurement\/templates\">Procurement Templates<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background qh-container-bg-light nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;width:100%;\"><\/div>\n<div class=\"fusion-text fusion-text-10\"><h2><strong>Systems and reporting<\/strong><\/h2>\n<h3>Systems<\/h3>\n<ul class=\"qh-link-cols-2\" aria-label=\"Related links\">\n<li><a href=\"https:\/\/cle.mcoutput.com\/1387804\/Toolkits\/LM-Toolkit\/Topic_Systems\/LMTK__Systems.htm?tocpath=Digital%20Health%20Systems%7C_____0\">Digital Health Systems<\/a>Explore Metro North\u2019s HR, finance, clinical, and information systems.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/accessmanager\">Access Manager<\/a>Request and manage staff access to IT systems.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/iwfm\">myHR<\/a><\/li>\n<li><a href=\"https:\/\/erpkb.health.qld.gov.au\/KnowledgeBank\/myHR\/MSS\/MSS%20Home.htm\">myHR knowledge bank<\/a>Find guides and support for using myHR Manager Self Service.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/systems\/lms\">TMS<\/a>Complete, track, and record mandatory training and learning activities.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/recruitment\/springboard\">Springboard<\/a>Manage recruitment activities through the online recruitment platform.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/corporate-services\/communications\/internalcomms\">Internal Communications<\/a>Access tools and guidance for communicating with internal audiences, including how to add or remove employees from email distribution lists and locating up to date templates.<\/li>\n<\/ul>\n<h3>Reporting<\/h3>\n<ul class=\"qh-link-cols-2\" aria-label=\"Related links\">\n<li><a href=\"https:\/\/cle.mcoutput.com\/1387804\/Toolkits\/LM-Toolkit\/Topic_Delivering\/LMTK_Reporting.htm?tocpath=Delivering%7C_____2\">Reporting<\/a>Your guide to running, accessing, or interpreting reports.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/corporate-services\/finance\/health-funding\/data-insights-hub\/overview\/line-manager-dashboard\">Line Manager Dashboard<\/a>Make data-driven decisions through accessible and up-to date staff and position metrics.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/systems-and-reporting\/reporting-portal\">P&amp;C Reporting Portal<\/a>Access workforce dashboards and people-related reporting.<\/li>\n<li><a href=\"https:\/\/forms.office.com\/pages\/responsepage.aspx?id=CLBlC9eVvEq6_D_8IMA5wNx8tUuWyRtPt4n40lPnV8FUQ05OU0tGUkU3NFZUTlpCSlJUWDBSVjAwSCQlQCN0PWcu\">P&amp;C Reporting Request<\/a>Submit a request to access workforce data.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/corporate-services\/finance\/health-funding\/e-reporting\">Data insights hub and QHERS<\/a><\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/corporate-services\/technology\/riskman\">Riskman<\/a>Manage and report incidents, risks, and consumer feedback.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/corporate-services\/finance\/health-funding\/data-insights-hub\/overview\/line-manager-dashboard\">Line Manager Dashboard<\/a>Make data-driven decisions through accessible and up-to date staff and position metrics.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;width:100%;\"><\/div>\n<div class=\"fusion-text fusion-text-11\"><h2><strong>Learning and capability development <\/strong><\/h2>\n<p><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/development\">All training and development<\/a><\/p>\n<h3>For staff<\/h3>\n<ul class=\"qh-link-cols-2\" aria-label=\"Related links\">\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/mandatory-training\">Mandatory Training<\/a> Ensure your new and existing staff are up to date with legislative and mandatory training requirements.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/mn-training-cal\">Training calendar<\/a> Browse upcoming learning and development opportunities.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/ilearn\">iLearn<\/a> Access online learning, resources, and professional development opportunities.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/development\/wellbeing-training-programs\">Metro North Wellbeing Training Programs<\/a> Support wellbeing through targeted training programs.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/development\/staff-development-workshops\">Staff Development Workshops<\/a> A\u00a0curated serious of workshops to enhance skills and knowledge base.<\/li>\n<li><a href=\"https:\/\/csds.qld.edu.au\/\">Clinical Skills Development Service<\/a> Training, education, and products that enhance clinical performance and improve patient outcomes.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/development\/mn-mentoring\">Metro North Mentoring Program<\/a> Connect staff with mentoring opportunities to support professional growth.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/development\/coaching-program\">Metro North Coaching Program<\/a> Build coaching skills and support meaningful workplace conversations.<\/li>\n<\/ul>\n<h3>For line managers<\/h3>\n<ul class=\"qh-link-cols-2\" aria-label=\"Related links\">\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/organisational-development\/mn-leaderships-program\">Metro North Leadership Program<\/a> Strengthen your leadership capability through targeted development programs.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/development\/leadership\">Leadership development<\/a> Ensure you have the knowledge and experience to be effective in your leadership role.<\/li>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/managers\/micro-skills\">Manager Micro Skills<\/a> Key information on how Metro North Health operates and practical advice on how to model and act.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/development\/leadership\/a-tsi-leadership-program\">The Aboriginal and Torres Strait Islander Leadership program<\/a> Support leadership development for Aboriginal and Torres Strait Islander employees.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/development\/hr-fundamentals\">HR Fundamentals<\/a> Build confidence in managing people through practical HR education sessions.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/development\/recruitment-fundamentals\">Recruitment Fundamentals<\/a> Learn the essentials of effective and compliant recruitment.<\/li>\n<\/ul>\n<h3>Leader-led values-based team culture improvement activities and workshops<\/h3>\n<ul class=\"qh-link-cols-2\" aria-label=\"Related links\">\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\/compassion#Activities\">Compassion<\/a><\/li>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\/high-performance#Activities\">High performance<\/a><\/li>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\/integrity#Activities\">Integrity<\/a><\/li>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\/respect#Activities\">Respect<\/a><\/li>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\/teamwork#Activities\">Teamwork<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-flex-container has-pattern-background has-mask-background qh-container-bg-light-grey nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;width:100%;\"><\/div>\n<div class=\"fusion-text fusion-text-12\"><h2><strong>Health, safety, and wellbeing <\/strong><\/h2>\n<h3>Culture and Wellbeing<\/h3>\n<ul class=\"qh-link-cols-2\" aria-label=\"Related links\">\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/peer-responder\/manager\">Peer Responder Program<\/a>Encourage your staff to both access and become Peer Responders.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/pay-and-conditions\/fwa\">Flexible Work Arrangements<\/a>Explore flexible work options for you and your team.<\/li>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/dfv\">Domestic and Family Violence<\/a>Build a safe workplace that better recognises and responds to violence against women and family violence.<\/li>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\">Support services<\/a>Connect employees with wellbeing and support services.<\/li>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/diversity-equity-and-inclusion\">Diversity, Equity and Inclusion<\/a>How to foster a workplace where all employees feel valued, respected, and included.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/a-tsihealth\/health-equity\">Health Equity<\/a> As a leader you need to be across the Health Equity strategy and how your team contributes to the commitments.<\/li>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/employee-engagement\">Employee engagement<\/a> How to increase employee engagement and enhance your team\u2019s capabilities.<\/li>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/tools-and-resources\">Tools and resources<\/a> Access practical tools and resources designed to support both personal growth and team connection.<\/li>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\">Values in Action<\/a> Learn how to model Metro North\u2019s values in everyday leadership.<\/li>\n<li><a href=\"https:\/\/cle.mcoutput.com\/1387804\/Toolkits\/LM-Toolkit\/Topic_SafetyWellbeing\/LMTK_BullyHarassment.htm?tocpath=Safety%20and%20Wellbeing%7C_____1\">Bullying and Harassment<\/a> How to promote respectful behaviours and address inappropriate conduct.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/about\/initiatives\/org-culture\">Our Metro North \u2013 Stronger Teams, Better Care<\/a> Information and tools to boost organisational culture\u2014improving processes and supporting staff to do their best work.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/about\/initiatives\/haveyoursay\">Have Your Say staff survey<\/a> Find out more about Metro North\u2019s biennial all staff survey and visit the Managers Toolkit page for leader support.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/about\/initiatives\/stop-racism\">Stop Racism. It Starts with Me<\/a> Find information on reporting racism, the anti-racism campaign and resources for staff and community.<\/li>\n<\/ul>\n<h3>Health and Safety<\/h3>\n<ul class=\"qh-link-cols-2\" aria-label=\"Related links\">\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/health-safety\">Health and Safety<\/a> Understand your obligations in accordance with health and safety legislation and access resources and support from the Workplace Health and Safety (WHS) team.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/safety\/incident-management\">Clinical Incident Management<\/a> How to identify, report, and analyse clinical incidents.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/health-safety\/fatigue\">Fatigue<\/a>: how to manage the risks associated with fatigue.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/health-safety\/risk-management\">Risk management <\/a>Work with the Health and Safety Unit to provide solutions and tools to support injury prevention strategies.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/health-safety\/workplace-rehab-return\">Workplace rehabilitation &amp; return to work<\/a> How to support workplace rehabilitation and return to work management.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;width:100%;\"><\/div>\n<div class=\"fusion-text fusion-text-13\"><h2><strong>Supporting performance<\/strong><\/h2>\n<ul class=\"qh-link-cols-2\" aria-label=\"Related links\">\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/development\/performance-dev-plan\">Performance Development Plan<\/a> How to facilitate productive discussions with employees about performance and development.<\/li>\n<li><a href=\"https:\/\/cle.mcoutput.com\/1387804\/Toolkits\/LM-Toolkit\/Topic_Performance\/LMTK_Positive-performance.htm?tocpath=Performance%7C_____1\">Positive Performance Management<\/a> How to support your team to succeed.<\/li>\n<li><a href=\"https:\/\/cle.mcoutput.com\/1387804\/Toolkits\/LM-Toolkit\/Topic_Performance\/LMTK_Feedback.htm?tocpath=Performance%7C_____5\">Giving feedback<\/a> How to provide positive, constructive, or developmental feedback.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/supporting-performance\/unplanned-leave\">Unplanned leave<\/a> Information, tools and resources to help you address unplanned leave proactively and fairly.<\/li>\n<li><a href=\"https:\/\/cle.mcoutput.com\/1387804\/Toolkits\/LM-Toolkit\/Topic_Performance\/LMTK_Underperformance.htm?tocpath=Performance%7C_____4\">Addressing underperformance<\/a> How to recognise and address performance concerns early and effectively.<\/li>\n<li><a href=\"https:\/\/cle.mcoutput.com\/1387804\/Toolkits\/LM-Toolkit\/Topic_Performance\/LMTK_PIPs.htm?tocpath=Performance%7C_____8\">Performance Improvement Plan (PIP)<\/a> How to\u00a0support employees who are not meeting the expected standards of their role.<\/li>\n<li>Guides to resolving workplace concerns:<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/__data\/assets\/pdf_file\/0036\/2679246\/hr-complaints-kit-raising.pdf\">Raising a workplace complaint or grievance: Employee Guide\u00a0(PDF 196 kB)<\/a><\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/__data\/assets\/pdf_file\/0040\/2679385\/hr-complaints-kit-handling.pdf\">Resolving Workplace Concerns: Manager Guide\u00a0(PDF 229 kB)<\/a><\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/__data\/assets\/pdf_file\/0037\/2679247\/hr-complaints-kit-receiving.pdf\">Receiving a workplace complaint or grievance: Employee Guide\u00a0(PDF 190 kB)<\/a><\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/ethics-conduct#complaint\">Ethics and Conduct<\/a><\/li>\n<li><a href=\"https:\/\/www.forgov.qld.gov.au\/pay-benefits-and-policy\/public-service-values-and-conduct\/public-service-code-of-conduct\">Code of Conduct<\/a><\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/corporate-services\/ethical-standards\">Ethical Standards Unit<\/a><\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/hr\/hras\/hr-operations\/managers-toolbox\/conflicts-of-interest\">Conflicts of interest<\/a> How to declare, manage, monitor and record conflicts of interest.<\/li>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/respect-at-work\">Respect@Work<\/a> Preventing and responding to workplace sexual harassment, sexism, and racism<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-flex-column\" 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