- Culture, engagement and wellbeing<\/a>\n
- \n\t
- Values in Action<\/a>\n\t
- \n\t\t
- Compassion<\/a><\/li>\n\t\t
- High Performance<\/a><\/li>\n\t\t
- Integrity<\/a><\/li>\n\t\t
- Respect<\/a><\/li>\n\t\t
- Teamwork<\/a><\/li>\n\t\t
- Staff Shout Out<\/a><\/li>\n\t\t
- Workshops<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t
- Staff wellbeing<\/a>\n\t
- \n\t\t
- Workplace wellbeing<\/a><\/li>\n\t\t
- Financial wellbeing<\/a><\/li>\n\t\t
- Social wellbeing<\/a><\/li>\n\t\t
- Physical wellbeing<\/a><\/li>\n\t\t
- Mental wellbeing<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t
- Diversity, Equity and Inclusion<\/a>\n\t
- \n\t\t
- Multicultural Health<\/a><\/li>\n\t\t
- Spiritual Support Services<\/a><\/li>\n\t\t
- Disability resources<\/a><\/li>\n\t\t
- Pride in Metro North<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t
- Support services<\/a>\n\t
- \n\t\t
- Staff Psychology Service<\/a><\/li>\n\t\t
- R U OK?<\/a><\/li>\n\t\t
- Peer Responder Program<\/a><\/li>\n\t\t
- Aboriginal and Torres Strait Islander Wellbeing<\/a><\/li>\n\t\t
- TELUS Health \u2013 Employee Assistance Program<\/a><\/li>\n\t\t
- Post critical incident staff support<\/a><\/li>\n\t\t
- Domestic and Family Violence Support<\/a>\n\t\t
- \n\t\t\t
- What is domestic and family violence?<\/a><\/li>\n\t\t\t
- Support a colleague experiencing domestic and family violence<\/a><\/li>\n\t\t\t
- Staying safe online<\/a><\/li>\n\t\t\t
- Support and resources<\/a><\/li>\n\t\t\t
- Training<\/a><\/li>\n\t\t\t
- Policies, guidelines and legislation<\/a><\/li>\n\t\t<\/ul>\n<\/li>\n\t<\/ul>\n<\/li>\n\t
- Employee engagement<\/a><\/li>\n\t
- Leadership in Action<\/a><\/li>\n\t
- Tools and resources<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/div><\/div>
<\/div><\/div><\/div><\/div>![\"\"](\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\")
TELUS \u2013 Employee Assistance Program<\/h1><\/div>On this page<\/h4>
- <\/ul><\/div><\/div><\/div>
- Download the TELUS Health One app or visit one.telushealth.com<\/a><\/li>\n
- Enter your company details.<\/li>\n<\/ol>\n
ID:<\/strong> MNHHS<\/span>
\nToken:<\/strong> MNHHS01<\/span><\/p>\n<\/a><\/a><\/p>\n<\/div><\/div>\n\nContact TELUS Health any time, 24\/7, for support:<\/p>\n
1800 604 640<\/strong><\/a><\/p>\n
Connect online: one.telushealth.com<\/a> or by mobile.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div>
Health and Wellbeing Calendar<\/h2>\n
Did you know that TELUS have a Health and Wellbeing Calendar with free webinars each month as part of their Wellbeing Calendar.<\/p>\n
The TELUS wellbeing calendar supports your wellbeing planning by offering a look ahead to a full year of themed content. It contains important events to observe and suggests additional workshops and webinars that can help strengthen your employees\u2019 total wellbeing.<\/p>\n
We encourage you to come back to the calendar often: every month, links to the Heartbeat Newsletter will be added to the calendar.<\/p>\n
Explore the 2026 Wellbeing Calendar<\/a> today.<\/p>\n<\/div>
Resources<\/h2>\n<\/div>
General<\/h3>\n
- \n
- Employee Assistance Program (EAP) brochure<\/a><\/li>\n
- Let us help poster<\/a><\/li>\n
- Products & Services<\/a><\/li>\n
- SMS Counselling<\/a><\/li>\n
- Onsite Services<\/a><\/li>\n
- Manager Hotline<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div>
Specific support<\/h3>\n
- \n
- Aboriginal and Torres Strait Islander Support<\/a><\/li>\n
- Critical Incident Support<\/a><\/li>\n
- Incident Management<\/a><\/li>\n
- Financial Helpline Support<\/a><\/li>\n
- Grief Support<\/a><\/li>\n
- Mental Health First Aid Training<\/a><\/li>\n
- Natural Disasters Support<\/a><\/li>\n
- Nutrition Support<\/a><\/li>\n
- Organisational Change Support<\/a><\/li>\n
- Planned Workplace Support<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div>
If you have any complaints regarding TELUS Health services, please fill out the client complaint consent form<\/a>. This will allow us to follow up on the feedback, provided you give your authorisation for us to share this information with TELUS Health.<\/p>\n<\/div><\/div><\/div><\/div><\/div>
- Critical Incident Support<\/a><\/li>\n
- Let us help poster<\/a><\/li>\n
- Enter your company details.<\/li>\n<\/ol>\n
<\/div><\/div>Metro North Hospital and Health Service values you and is dedicated to your health and wellbeing, which is why we have partnered with Employee Assistance Provider (EAP), TELUS to provide you with ongoing, 24\/7 support.<\/p>\n
TELUS Health services are available to not only you but direct family members as well, with the program offering confidential counselling and support to address a range of personal and professional challenges. From managing stress and work-life balance to navigating career transitions and improving mental health, you’ll receive a care plan that suits your unique needs.<\/p>\n
Metro North employees can reach out for help, browse online wellbeing resources, and explore information on the improved TELUS Health One platform. Once you sign in to TELUS Health One, you\u2019ll have easy-to-access support on a whole range of wellbeing topics, both inside and outside of work, including mental health, physical health and fitness, family life, work issues and money matters\u2019.<\/p>\n
TELUS also offers dedicated Aboriginal and\/or Torres Strait Islander support with face-to-face and telephone counselling available with a clinician who identifies as a First Nations person \u2013 more information<\/a>.<\/p>\n
TELUS Health can help with:<\/p>\n<\/div>
LIFE<\/h4>\ndifferent life stages, change, grief and loss<\/p>\n<\/div>
BODY<\/h4>\nexercise, fitness, sleep, nutrition, and healthy habits<\/p>\n<\/div>
MONEY<\/h4>\nbudgets, debt, saving and retirement planning<\/p>\n<\/div>
RELATIONSHIPS<\/h4>\nwork relationships, partner relationships and friendships<\/p>\n<\/div>
WORK<\/h4>\nfrom better work-life balance to enhancing performance<\/p>\n<\/div>
FAMILY<\/h4>\nparenting, elder care, family violence, extended and blended families<\/p>\n<\/div>
MIND<\/h4>\nfrom managing stress to mental health<\/p>\n<\/div><\/div><\/div>
<\/a><\/span><\/div><\/div>\nGetting started with TELUS Health is easy.<\/h2>\n<\/div>
- \n
- Support a colleague experiencing domestic and family violence<\/a><\/li>\n\t\t\t
- R U OK?<\/a><\/li>\n\t\t
- Spiritual Support Services<\/a><\/li>\n\t\t
- Financial wellbeing<\/a><\/li>\n\t\t
- High Performance<\/a><\/li>\n\t\t
- Compassion<\/a><\/li>\n\t\t
- Values in Action<\/a>\n\t
![\"\"](\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/telus-thumb-200x133.jpg\")
TELUS \u2013 Employee Assistance Program<\/h1><\/div>![\"\"](\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/telus-life.jpg\")
LIFE<\/h4>\n![\"\"](\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/telus-body.jpg\")
BODY<\/h4>\n![\"\"](\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/telus-money.jpg\")
MONEY<\/h4>\n![\"\"](\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/telus-relationships.jpg\")
RELATIONSHIPS<\/h4>\n![\"\"](\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/telus-work.jpg\")
WORK<\/h4>\n![\"\"](\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/telus-family.jpg\")
FAMILY<\/h4>\n![\"\"](\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/telus-mind.jpg\")
MIND<\/h4>\n![](\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/telus-login.png\")
<\/a><\/span><\/div>![\"\"](\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/google-play.png\")
<\/a>![\"\"](\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/apple-store.png\")
<\/a><\/p>\n<\/div>