{"id":22611,"date":"2024-09-26T12:42:08","date_gmt":"2024-09-26T02:42:08","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/extranet\/?page_id=22611"},"modified":"2026-04-21T08:59:42","modified_gmt":"2026-04-20T22:59:42","slug":"employee-engagement","status":"publish","type":"page","link":"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/employee-engagement","title":{"rendered":"Employee engagement"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-widget-area awb-widget-area-element fusion-widget-area-1 fusion-content-widget-area qh-side-nav\" style=\"--awb-title-color:#333333;--awb-padding:0px 0px 0px 0px;\"><div id=\"nav_menu-3\" class=\"widget widget_nav_menu\" style=\"border-style: solid;border-color:transparent;border-width:0px;\"><div class=\"menu-lhs-menu-wellbeing-container\"><ul id=\"menu-lhs-menu-wellbeing\" class=\"menu\"><li id=\"menu-item-21956\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-21956\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\">Culture, engagement and wellbeing<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-22523\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-22523\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\">Values in Action<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-25290\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-25290\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\/compassion\">Compassion<\/a><\/li>\n\t\t<li id=\"menu-item-25291\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-25291\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\/high-performance\">High Performance<\/a><\/li>\n\t\t<li id=\"menu-item-25292\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-25292\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\/integrity\">Integrity<\/a><\/li>\n\t\t<li id=\"menu-item-25288\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-25288\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\/respect\">Respect<\/a><\/li>\n\t\t<li id=\"menu-item-25289\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-25289\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\/teamwork\">Teamwork<\/a><\/li>\n\t\t<li id=\"menu-item-22524\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22524\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/staff-shout-out\">Staff Shout Out<\/a><\/li>\n\t\t<li id=\"menu-item-22590\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22590\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\/workshops\">Workshops<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-22710\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-22710\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/staff\">Staff wellbeing<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-22222\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22222\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/staff\/workplace\">Workplace wellbeing<\/a><\/li>\n\t\t<li id=\"menu-item-22221\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22221\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/staff\/financial\">Financial wellbeing<\/a><\/li>\n\t\t<li id=\"menu-item-22441\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22441\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/staff\/social\">Social wellbeing<\/a><\/li>\n\t\t<li id=\"menu-item-22224\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22224\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/staff\/physical\">Physical wellbeing<\/a><\/li>\n\t\t<li id=\"menu-item-22223\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22223\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/staff\/mental\">Mental wellbeing<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-24521\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-24521\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/diversity-equity-and-inclusion\">Diversity, Equity and Inclusion<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-23677\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23677\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/multicultural-health\">Multicultural Health<\/a><\/li>\n\t\t<li id=\"menu-item-23613\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23613\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/spiritual-support-services\">Spiritual Support Services<\/a><\/li>\n\t\t<li id=\"menu-item-23400\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23400\"><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/disability-resources\">Disability resources<\/a><\/li>\n\t\t<li id=\"menu-item-24522\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-24522\"><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/pride\">Pride in Metro North<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-22597\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-22597\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\">Support services<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-22596\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22596\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/staff-psychology\">Staff Psychology Service<\/a><\/li>\n\t\t<li id=\"menu-item-22595\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22595\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/ruok\">R U OK?<\/a><\/li>\n\t\t<li id=\"menu-item-22594\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22594\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/peer-responder\">Peer Responder Program<\/a><\/li>\n\t\t<li id=\"menu-item-22600\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-22600\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/social-and-emotional\">Aboriginal and Torres Strait Islander Wellbeing<\/a><\/li>\n\t\t<li id=\"menu-item-22593\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22593\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/eap\">TELUS Health \u2013 Employee Assistance Program<\/a><\/li>\n\t\t<li id=\"menu-item-22591\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22591\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/post-critical-incident-support\">Post critical incident staff support<\/a><\/li>\n\t\t<li id=\"menu-item-24285\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-24285\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/dfv\">Domestic and Family Violence Support<\/a>\n\t\t<ul class=\"sub-menu\">\n\t\t\t<li id=\"menu-item-24292\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-24292\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/dfv\/what-is-dfv\">What is domestic and family violence?<\/a><\/li>\n\t\t\t<li id=\"menu-item-24293\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-24293\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/dfv\/support-colleague\">Support a colleague experiencing domestic and family violence<\/a><\/li>\n\t\t\t<li id=\"menu-item-24291\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-24291\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/dfv\/online-safety\">Staying safe online<\/a><\/li>\n\t\t\t<li id=\"menu-item-24296\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-24296\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/dfv\/support-resources\">Support and resources<\/a><\/li>\n\t\t\t<li id=\"menu-item-24289\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-24289\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/dfv\/training\">Training<\/a><\/li>\n\t\t\t<li id=\"menu-item-24286\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-24286\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/dfv\/policies\">Policies, guidelines and legislation<\/a><\/li>\n\t\t<\/ul>\n<\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-22622\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22622\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/employee-engagement\">Employee engagement<\/a><\/li>\n\t<li id=\"menu-item-21965\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-21965\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/leadership-in-action\">Leadership in Action<\/a><\/li>\n\t<li id=\"menu-item-21957\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-21957\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/tools-and-resources\">Tools and resources<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/div><\/div><div class=\"fusion-additional-widget-content\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_3_4 3_4 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Employee engagement<\/h1><\/div><div class=\"fusion-text fusion-text-1\"><p><span data-olk-copy-source=\"MessageBody\">At Metro North Health, we are committed to putting our people first. As an organisation, we aim to foster a culture of employee engagement and inclusivity, where employees know they are valued through a strong sense of belonging, recognition, and professional growth. The <a href=\"https:\/\/metronorth.health.qld.gov.au\/wp-content\/uploads\/2025\/07\/working-together-strategy-2025-27.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"0\">Working Together \u2013 Strategy for Inclusive Employee Engagement&nbsp;2025-2027<\/a>\u00a0sets out how we propose to enhance staff engagement efforts across Metro North.<\/span><\/p>\n<p>This page has been designed to provide resources to assist in the development of cohesive long-term improvement strategies aimed at increasing employee engagement and enhance your team\u2019s capabilities, enabling our workforce to drive the collective success of our organisation.<\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:20px;--awb-content-font-size:16px;--awb-icon-alignment:right;--awb-hover-color:#f9f9f9;--awb-border-color:#ebebeb;--awb-background-color:#f7f7f7;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#00adb6;--awb-title-color:#047ae2;--awb-content-color:#333333;--awb-icon-box-color:#f7f7f7;--awb-toggle-hover-accent-color:#f7f7f7;--awb-title-font-family:&quot;Noto Sans&quot;;--awb-title-font-weight:regular;--awb-title-font-style:normal;--awb-title-font-size:18px;--awb-content-font-family:&quot;Noto Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:regular;\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-boxed\" id=\"accordion-22611-1\"><div class=\"fusion-panel panel-default panel-82c25fccfdf0ac924 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_82c25fccfdf0ac924\"><a aria-expanded=\"false\" aria-controls=\"82c25fccfdf0ac924\" role=\"button\" data-toggle=\"collapse\" data-target=\"#82c25fccfdf0ac924\" href=\"#82c25fccfdf0ac924\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What is employee engagement?<\/span><\/a><\/h4><\/div><div id=\"82c25fccfdf0ac924\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_82c25fccfdf0ac924\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Employee engagement is the connection employees feel towards their work, their teams, and their organisation. Engaged employees feel connected to their teams, love their jobs, and have positive feelings about the organisation because they:<\/p>\n<ul>\n<li>know they will be recognised for their contributions<\/li>\n<li>see opportunities for professional growth and career development<\/li>\n<li>understand when organisational change happens and why<\/li>\n<li>know our values are at the centre of how we work and interact with one another<\/li>\n<li>find alignment between their values and goals and that of the organisation.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e75a5979945539c7a fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e75a5979945539c7a\"><a aria-expanded=\"false\" aria-controls=\"e75a5979945539c7a\" role=\"button\" data-toggle=\"collapse\" data-target=\"#e75a5979945539c7a\" href=\"#e75a5979945539c7a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Why is it important?<\/span><\/a><\/h4><\/div><div id=\"e75a5979945539c7a\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e75a5979945539c7a\"><div class=\"panel-body toggle-content fusion-clearfix\">Employee engagement goes beyond job satisfaction; it&#8217;s about creating an environment where staff members feel connected, motivated, and committed to their work. Engaged employees are happier and more productive which results in:<\/p>\n<div class=\"why-wrapper\">\n<div class=\"why-card\">\n<div class=\"why-num\">1<\/div>\n<div class=\"why-text\">Improved morale, job satisfaction &amp; motivation<\/div>\n<\/div>\n<div class=\"why-card\">\n<div class=\"why-num\">2<\/div>\n<div class=\"why-text\">Reduced turnover, sick leave &amp; absenteeism<\/div>\n<\/div>\n<div class=\"why-card\">\n<div class=\"why-num\">3<\/div>\n<div class=\"why-text\">Improved work performance &amp; productivity<\/div>\n<\/div>\n<div class=\"why-card\">\n<div class=\"why-num\">4<\/div>\n<div class=\"why-text\">Increased creativity &amp; innovation<\/div>\n<\/div>\n<div class=\"why-card\">\n<div class=\"why-num\">5<\/div>\n<div class=\"why-text\">Higher patient satisfaction &amp; improved patient outcomes<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-264decca4a626e276 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_264decca4a626e276\"><a aria-expanded=\"false\" aria-controls=\"264decca4a626e276\" role=\"button\" data-toggle=\"collapse\" data-target=\"#264decca4a626e276\" href=\"#264decca4a626e276\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What influences engagement?<\/span><\/a><\/h4><\/div><div id=\"264decca4a626e276\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_264decca4a626e276\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<table class=\"table bordered\" style=\"width: 100%;\" border=\"1\">\n<tbody>\n<tr>\n<td style=\"background-color: #1d99a0; color: #fff; width: 20%;\">\n<div class=\"header-2\">\n<div><strong>Trust in leadership<\/strong><\/div>\n<div><\/div>\n<\/div>\n<\/td>\n<td style=\"background-color: #d8f1ea; color: #333; width: 20%;\">\n<div class=\"header-2\">\n<div><strong>Supportive<br \/>\nmanagement<\/strong><\/div>\n<div><\/div>\n<\/div>\n<\/td>\n<td style=\"background-color: #dfe3e5; color: #333; width: 20%;\">\n<div class=\"header-2\">\n<div><strong>Meaningful work<\/strong><\/div>\n<div><\/div>\n<\/div>\n<\/td>\n<td style=\"background-color: #dfeceb; color: #333; width: 20%;\">\n<div class=\"header-2\">\n<div><strong>Positive environment<\/strong><\/div>\n<div><\/div>\n<\/div>\n<\/td>\n<td style=\"background-color: #335b74; color: #fff; width: 20%;\">\n<div class=\"header-2\">\n<div><strong>Growth opportunity<\/strong><\/div>\n<div><\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td>Mission and purpose<\/td>\n<td>Clear and transparent goals<\/td>\n<td>Autonomy<\/td>\n<td>Flexible work environment<\/td>\n<td>Training and support on the job<\/td>\n<\/tr>\n<tr>\n<td>Continuous investment in people<\/td>\n<td>Coaching<\/td>\n<td>Diverse teams<\/td>\n<td>Respectful workplace<\/td>\n<td>Facilitated talent mobility<\/td>\n<\/tr>\n<tr>\n<td>Transparency and honesty<\/td>\n<td>Investment in development of managers<\/td>\n<td>Empowered teams<\/td>\n<td>Culture of recognition<\/td>\n<td>Self-directed, dynamic learning<\/td>\n<\/tr>\n<tr>\n<td>Inspiration<\/td>\n<td>Aligned performance management<\/td>\n<td>Down time<\/td>\n<td>Fair, inclusive, diverse work environment<\/td>\n<td>High- impact learning culture<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-05af0c476ed1eb8ac fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:#047ae2;--awb-content-color:#333333;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_05af0c476ed1eb8ac\"><a aria-expanded=\"false\" aria-controls=\"05af0c476ed1eb8ac\" role=\"button\" data-toggle=\"collapse\" data-target=\"#05af0c476ed1eb8ac\" href=\"#05af0c476ed1eb8ac\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How is it measured?<\/span><\/a><\/h4><\/div><div id=\"05af0c476ed1eb8ac\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_05af0c476ed1eb8ac\"><div class=\"panel-body toggle-content fusion-clearfix\">At Metro North, we are committed to putting our people first. As an organisation, we aim to foster a culture of employee engagement, where each employee feels valued, empowered, and inspired to do their best work. To achieve this, we strive to create an inclusive and supportive culture, where employees know they are valued through a strong sense of belonging, recognition, and professional growth. The <a href=\"https:\/\/metronorth.health.qld.gov.au\/wp-content\/uploads\/2022\/01\/working-together-strategy-2022-24.pdf\">Working together \u2013 Strategy for Inclusive Employee Engagement&nbsp;2022-2024<\/a> sets out how we propose to enhance staff engagement efforts across Metro North.<\/p>\n<p>Employee engagement is a complex concept, and a combination of the following measures can be used to provide a more comprehensive understanding of engagement levels.<\/p>\n<ol>\n<li><strong>Employee engagement surveys:<\/strong>\n<ul>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/about\/initiatives\/haveyoursay\/hys-2025\">Have Your Say<\/a>\u00a0survey:\u00a0Our primary tool for capturing staff perceptions and experiences.<br \/>\n<a href=\"https:\/\/metronorth.health.qld.gov.au\/wp-content\/uploads\/2026\/04\/2025-mnh-culture-snapshot.pdf\">2025 Metro North Health Culture Snapshot<\/a> (PDF): Summary of key findings from the 2025 Have Your Say staff survey<\/li>\n<li><a href=\"https:\/\/www.forgov.qld.gov.au\/employment-policy-career-and-wellbeing\/culture-and-inclusion\/working-for-queensland-survey\">Working For Queensland survey<\/a>:\u00a0Annual statewide public sector survey.<\/li>\n<li>Pulse surveys:\u00a0Short, frequent check-ins to gather real-time feedback.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Employee lifecycle feedback:<\/strong>\n<ul>\n<li><a class=\"qheps\" href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/impressions\">First Impressions<\/a>\u00a0entry survey: Onboarding helps ensure new employees receive the best start possible. The first impressions entry survey aims to find what newly appointed staff think of our onboarding process. What is their first impression of our culture? What is their outlook for the future?<\/li>\n<li><a class=\"qheps\" href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/impressions\">Last Impressions<\/a>\u00a0exit survey: Exit surveys provide people the opportunity to reflect on their experience working for Metro North, both positive and negative. This feedback provides unique perspectives and insights to inform future improvements.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Other metrics:<\/strong>\n<ul>\n<li><strong>Absenteeism<\/strong>: Monitoring sick leave and work relayed injury or illness.<\/li>\n<li><strong>Employee retention and turnover<\/strong>: Analysing the rate at which employees choose to stay with the organisation.<\/li>\n<li><strong>Performance metrics<\/strong>: Assessing individual and team performance and reporting, including clinical incidents, and RiskMan reporting.<\/li>\n<li><strong>Employee recognition and rewards<\/strong>: Tracking the frequency and effectiveness of recognition programs such as the\u00a0<a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/staff-shout-out\">Shout Out Portal<\/a>\u00a0and other awards given to staff for their achievements or contributions.<\/li>\n<li><strong>Patient reported experience measure<\/strong>:\u00a0<a class=\"qheps\" href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/safety\/comm-engagement\/patient-experience\">PREMS<\/a>, compliments, and complaints.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e73e1e2eb7be3384e fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e73e1e2eb7be3384e\"><a aria-expanded=\"false\" aria-controls=\"e73e1e2eb7be3384e\" role=\"button\" data-toggle=\"collapse\" data-target=\"#e73e1e2eb7be3384e\" href=\"#e73e1e2eb7be3384e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do values affect engagement?<\/span><\/a><\/h4><\/div><div id=\"e73e1e2eb7be3384e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e73e1e2eb7be3384e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Workplace culture is the shared values, beliefs, attitudes, and behaviours of the organisation. At Metro North Health we value high performance, teamwork, integrity, compassion, and respect.\u00a0<a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\">Values in Action<\/a>\u00a0is our way of working, the way we work helps us to achieve what we strive for.<\/p>\n<p>Values influence people\u2019s experiences of work, which is:<\/p>\n<ul>\n<li>the way people show care for one another,<\/li>\n<li>the emphasis on employees\u2019 safety, wellbeing, and support,<\/li>\n<li>the focus on innovation, learning and growth,<\/li>\n<li>demonstrated leadership and behaviours.<\/li>\n<\/ul>\n<p>As a result, workplace culture plays a big part in influencing peoples\u2019 levels of engagement, that is, how committed they are to their workplace.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e269d3fd1e1bf1384 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e269d3fd1e1bf1384\"><a aria-expanded=\"false\" aria-controls=\"e269d3fd1e1bf1384\" role=\"button\" data-toggle=\"collapse\" data-target=\"#e269d3fd1e1bf1384\" href=\"#e269d3fd1e1bf1384\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Who drives engagement?<\/span><\/a><\/h4><\/div><div id=\"e269d3fd1e1bf1384\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e269d3fd1e1bf1384\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Employee engagement is not the responsibility of our senior leaders alone. A better workplace is everyone\u2019s responsibility, every individual staff member contributes to the environment of those around them.\u00a0\u00a0We all have a role in making Metro North a great place to work and investing in improvement strategies to increase employee engagement, enabling MN32 future workforce initiatives.<\/p>\n<h3>The role of employees<\/h3>\n<h4>Taking charge of your own engagement<\/h4>\n<p>Employees are our voices on the front line and our main line of sight into the employee experience. Metro North Health rely on employees to:<\/p>\n<ul type=\"disc\">\n<li>provide honest, candid, and actionable feedback about what is and isn\u2019t working<\/li>\n<li>brainstorm new and creative solutions that address their concerns<\/li>\n<li>own their performance and development<\/li>\n<li>engage in meaningful relationships with their teams and managers.<\/li>\n<\/ul>\n<p>Employees can and should experience the benefits of being more engaged in their work. When staff are engaged at work, they have a sense of contribution and meaning, and can leave work with an energy gain as opposed to an energy drain. Engagement builds strong and lasting work relationships and friendships, fosters career development and career advancement, while contributing to our overall wellbeing.<\/p>\n<h3>The role of executive leadership<\/h3>\n<p>Organisational leaders are the top promoters of an engaged culture. Metro North Health depend on leaders to:<\/p>\n<ul type=\"disc\">\n<li>set the tone<\/li>\n<li>share a vision<\/li>\n<li>communicate change<\/li>\n<li>update the organisation on progress.<\/li>\n<\/ul>\n<h3>The role of managers<\/h3>\n<p>Managers create an environment where employees can thrive and truly be engaged. Metro North Health depend on managers to:<\/p>\n<ul type=\"disc\">\n<li>build relationship of trust with each employee<\/li>\n<li>serve as a sounding board for employee feedback and suggestions<\/li>\n<li>recognise and celebrate individual and team success<\/li>\n<li>provide continuous performance feedback<\/li>\n<li>help employees develop and grow<\/li>\n<li>ensure behaviours align with the Metro North values.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e8c7b856668fc009a fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e8c7b856668fc009a\"><a aria-expanded=\"false\" aria-controls=\"e8c7b856668fc009a\" role=\"button\" data-toggle=\"collapse\" data-target=\"#e8c7b856668fc009a\" href=\"#e8c7b856668fc009a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What can I do to raise engagement levels in my team?<\/span><\/a><\/h4><\/div><div id=\"e8c7b856668fc009a\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e8c7b856668fc009a\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>With so many factors influencing engagement, it can be hard to know where to start. A good approach is to focus on:<\/p>\n<ol>\n<li>What you can do to\u00a0<a href=\"https:\/\/cavuhb.nhs.wales\/staff-information\/toolkits\/employee-engagement-toolkit\/employee-engagement-line-managers\/engagement-individuals-and-teams\/\">help individuals and your team<\/a>\u00a0to become more engaged, resilient and effective<\/li>\n<li>How you can\u00a0<a href=\"https:\/\/cavuhb.nhs.wales\/staff-information\/toolkits\/employee-engagement-toolkit\/employee-engagement-line-managers\/engagement-and-your-own-behaviour\/\">strengthen your own engagement as a leader<\/a>.<\/li>\n<\/ol>\n<p>The following actions will help individual employees, and the teams they are in, feel more engaged, resilient, and connected to both their work and the wider organisation.<\/p>\n<h3>Bring the right people in<\/h3>\n<p>Values based\u00a0<a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/recruitment\">recruitment<\/a> (VBR) ensures we are attracting, selecting, and appointing the best candidate.<\/p>\n<ul>\n<li>VBR coaches are volunteer staff trained to assist hiring managers\u00a0in selecting the best fit \u2013 not just in skills and experience, but also in attitude.<\/li>\n<li>A strong job-person match sets the foundation for long term engagement.<\/li>\n<\/ul>\n<h3>Deliver high quality inductions<\/h3>\n<p>Research indicates that the first few weeks in the role are crucial.\u00a0A strong\u00a0<a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/onboarding\">onboarding<\/a>\u00a0process\u00a0ensures new employees receive the best start possible. A few tips to ensure high quality inductions include:<\/p>\n<ul>\n<li>Ensure new starters meet their team and line manager early.<\/li>\n<li>Equip them with the right tools from day one.<\/li>\n<li>Include a senior leader in induction to reinforce our values and culture.<\/li>\n<\/ul>\n<h3><strong>\u00a0<\/strong>Be clear about expected behaviours<\/h3>\n<p>At Metro North,\u00a0<a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\">Values in Action<\/a> (ViA) is more than a framework \u2013 it is our way of working. By turning our values into everyday behaviours, we shape a positive, consistent workplace culture and build a more unified and engaged workforce.<\/p>\n<p>We are guided by five core values: Respect, Integrity, Compassion, High performance, and Teamwork. These values define who we are and what we care about.<\/p>\n<p>While many staff have a clear understanding of the Metro North Values through values-based recruitment, it\u2019s important to regularly reinforce them \u2013 especially for longer-serving employees who many have experienced many initiatives over time. Ongoing reminders and visible role-modelling help ensure values-based behaviours are consistently applied across the organisation.<\/p>\n<p>ViA Foundations training is available in <a href=\"https:\/\/mnhhs.sabacloud.com\/Saba\/Web_spf\/A501PRD0053\/common\/ledetail\/0000012260\">TMS<\/a>\u00a0or email\u00a0<a href=\"mailto:MNvalues@health.qld.gov.au\">MNvalues@health.qld.gov.au<\/a>.<\/p>\n<h3>Clearly communicate the Vision and Purpose<\/h3>\n<p>Unite your team with a clear sense of purpose\u2014what you&#8217;re working towards together, and how it contributes to better outcomes for your patients, your team, and the wider organisation.<\/p>\n<p>Effective communication is essential. Keeping employees informed about goals, changes, and initiatives builds trust, reduces uncertainty, and fosters a culture of openness and transparency.<\/p>\n<p><img decoding=\"async\" class=\"has-transparency size-full wp-image-22875 aligncenter lazyload\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/10\/employee-engagement-02.png\" data-sizes=\"(max-width: 2392px) 100vw, 2392px\" data-srcset=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/10\/employee-engagement-02-200x80.png 200w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/10\/employee-engagement-02-266x106.png 266w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/10\/employee-engagement-02-300x119.png 300w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/10\/employee-engagement-02-400x159.png 400w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/10\/employee-engagement-02-600x239.png 600w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/10\/employee-engagement-02-768x305.png 768w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/10\/employee-engagement-02-800x318.png 800w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/10\/employee-engagement-02-1024x407.png 1024w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/10\/employee-engagement-02-1200x477.png 1200w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/10\/employee-engagement-02-1536x611.png 1536w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/10\/employee-engagement-02.png 2392w\" alt=\"\" width=\"2392\" height=\"951\" data-dominant-color=\"697f7f\" data-has-transparency=\"true\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 2392px; --smush-placeholder-aspect-ratio: 2392\/951;\" \/><\/p>\n<h3>Give all employees a voice<\/h3>\n<p>Employees are more engaged when they feel heard and involved. It is important that individual employees and teams\u00a0have regular opportunities to share their views, contribute ideas,\u00a0provide\u00a0input into decisions that affect them. Involving employees in decisions can help to develop a sense of ownership and connectedness.<\/p>\n<p>Ways to give employees a voice include:<\/p>\n<ul>\n<li>Staff forums (in-person or online)<\/li>\n<li>Regular team briefings with time for open discussion<\/li>\n<li>Suggestion boxes<\/li>\n<\/ul>\n<p>One-on-one check-ins or informal drop-in sessions<\/p>\n<h3>Set clear goals<\/h3>\n<p>Clear\u00a0goals should be tangible and achievable, and they should also be meaningful and in line with the organisation\u2019s overall goals. This will help ensure that employees clearly understand their role and can work towards achieving their goals.<\/p>\n<h3>Promote and encourage participation in health and wellbeing initiatives<\/h3>\n<p>Encouraging participation in wellbeing initiatives can make a real difference to how people cope, connect, and perform at work. Simple strategies grounded in positive psychology \u2013 like showing gratitude, encouraging self-awareness, or fostering connection \u2013 can help boost resilience and emotional wellbeing. This is very important in health, where jobs and situations can be extremely stressful, and resources are constrained.<\/p>\n<p>Explore practical tools and support on the\u00a0<a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/staff\">Staff Wellbeing<\/a>\u00a0page.<\/p>\n<h3>Be generous with praise and recognition<\/h3>\n<p>A few words of recognition can go a long way. Most people work very hard and want to feel valued. Giving praise and recognition for a job well done not only takes very little effort but also lifts morale, builds a positive team culture, and encourages high performance.<\/p>\n<ul>\n<li>Use the\u00a0<a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/values-in-action\/celebrating-values\/staff-shout-out\">Shout Out Portal<\/a>\u00a0to recognise team members.<\/li>\n<li>Celebrate small wins as well as major achievements.<\/li>\n<li>Embed recognition in your team\u2019s regular updates (for example, using weekly shout-outs, peer nominations or values-based achievements).<\/li>\n<\/ul>\n<h3>Support professional development<\/h3>\n<p>Professional development is key to building engagement, capability, and career satisfaction. When employees are support to grow, they\u2019re more likely to stay motivated, feel valued, and contribute at their best.<\/p>\n<ul>\n<li>Prioritise learning conversations in PDPs and one-on-ones.<\/li>\n<li>Encourage access to training, mentoring, or stretch projects.<\/li>\n<li>Promote a culture of continuous learning at all levels.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-text fusion-text-2\"><h2>Resources<\/h2>\n<h3>Reward and recognition<\/h3>\n<h4>How we celebrate our staff<\/h4>\n<ul>\n<li><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/communications\/staff-excellence-awards\"><strong>Staff Excellence Awards<\/strong><\/a><strong><br \/>\n<\/strong>Recognise and celebrate staff who make a significant contribution and demonstrate a strong commitment to our values \u2013 <em>respect, teamwork, compassion, high performance and integrity.<\/em><\/li>\n<li><strong>Length of service awards<\/strong><br \/>\nRecognise and celebrate our staff who have given years\u2019 service to patient care and delivery of healthcare services, detailed in our policy <a href=\"https:\/\/qheps.health.qld.gov.au\/__data\/assets\/pdf_file\/0024\/1480218\/003438.pdf\">Metro North Length of Service Recognition<\/a>.<\/li>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/research\/research-excellence-awards\"><strong>Research Excellence Awards<\/strong><\/a><br \/>\nRecognise stand-out accomplishments made across our vast health service within all clinical circles.<\/li>\n<\/ul>\n<h4>Ways to reward and recognise others<\/h4>\n<ul>\n<li><strong>Office awards<br \/>\n<\/strong>Using the Values in Action thank you cards or certificate of appreciation.<\/li>\n<li><strong>Celebrate and share\u00a0success stories<br \/>\n<\/strong>During team meetings \u2013 this creates the opportunity for team members to learn from each other and share best practices that will benefit the whole team\u2019s performance.<\/li>\n<li><strong>Celebrate staff immediately<br \/>\n<\/strong>Displaying the Metro North values by using <strong>team platforms\u00a0<\/strong>(i.e. Microsoft Teams), team notice boards or team email.<\/li>\n<li><strong>Employee recognition wall<br \/>\n<\/strong>Give all staff the opportunity to fill it with sticky notes that contain congratulatory messages to exemplary co-workers that display the Metro North values.<\/li>\n<li><strong>Cheers from peers<br \/>\n<\/strong>Make it easy for your staff to show appreciation for each other. Ask staff to call out the positive things people are doing so they come to your attention, as well as everyone else\u2019s attention<strong>.<\/strong><\/li>\n<li><strong>Morning teas<br \/>\n<\/strong>To recognise achievements and celebrate successes in the team.<\/li>\n<li><strong>Celebrate<br \/>\n<\/strong>Birthdays, work anniversaries, new additions to the family, and other noteworthy life-occasions.<\/li>\n<li><strong>Microsoft Teams parties<br \/>\n<\/strong>Consider a celebration for Mardi Gras, St. Patrick\u2019s Day, the first day of summer, or national pizza day via Teams for employees who work remotely.<\/li>\n<\/ul>\n<p>Please share your celebrations with the Culture, Engagement and Wellbeing team by emailing <a href=\"mailto:MNValues@health.qld.gov.au\">MNValues@health.qld.gov.au<\/a><\/p>\n<h3>Staff benefits<\/h3>\n<p>Explore the comprehensive staff benefits pages which offer extensive information on:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.careers.health.qld.gov.au\/working-for-us\/salary-and-benefits\">Competitive salary<\/a><\/li>\n<li><a href=\"https:\/\/www.careers.health.qld.gov.au\/working-for-us\/salary-and-benefits\/salary-packaging\">Salary packaging<\/a><\/li>\n<li><a href=\"https:\/\/www.careers.health.qld.gov.au\/working-for-us\/leave\">Leave entitlements<\/a><\/li>\n<li><a href=\"https:\/\/www.forgov.qld.gov.au\/pay-benefits-and-policy\/benefits\/superannuation\">Generous superannuation<\/a><\/li>\n<li><a href=\"https:\/\/www.careers.health.qld.gov.au\/working-for-us\/professional-development\">Professional development<\/a><\/li>\n<li><a class=\"qheps\" href=\"https:\/\/qheps.health.qld.gov.au\/hr\/policies-agreements-directives\/policy-index\/g-learning-development-and-performance\/study-reasearch-assistance\">Paid study leave<\/a><\/li>\n<li><a class=\"qheps\" href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/fwa\">Flexible working conditions<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style>\n.why-wrapper {display: flex;}\n.why-card {margin-right: 15px;}\n    .why-num {text-align: center;\nz-index: 0;}\n    .why-num  {\n    color: #fff;\n    font-weight: 700;\n    font-size: 2rem;\n    background-color: #000;\n    border-radius: 50%;\n    padding: 0px 14px 0 12px;\n    width: 40px;\n    text-align: center;\n    height: 40px;\n    margin: -14px auto;\n    line-height: 1.2;\n    z-index: 1;\n    position: relative;\n}\n    .why-text {color: #fff; \n      background-color: #00ADB6; \n      font-size: 1rem; text-align: center; \n      padding: 20px 10px 10px; height: 130px;}\n\n\n.header-2 div {}\n.header-2 div:nth-child(1) {float: left;\n    width: 70%;}\n.header-2 div:nth-child(2) {}\n.header-2 div i {font-size: 2rem;}\n<\/style><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container element-hidden nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_3 1_3 fusion-flex-column fusion-flex-align-self-stretch qh-card-action fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/employee-engagement\/what\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\"><h3>What is Employee Engagement?<\/h3>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_3 1_3 fusion-flex-column fusion-flex-align-self-stretch qh-card-action fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/employee-engagement\/why\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\"><h3>Why is it important?<\/h3>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_3 1_3 fusion-flex-column fusion-flex-align-self-stretch qh-card-action fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/employee-engagement\/influences\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-5\"><h3>What influences engagement?<\/h3>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_3 1_3 fusion-flex-column fusion-flex-align-self-stretch qh-card-action fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/employee-engagement\/measure\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6\"><h3>How is it measured?<\/h3>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-4 fusion_builder_column_inner_1_3 1_3 fusion-flex-column fusion-flex-align-self-stretch qh-card-action fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/employee-engagement\/values\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-7\"><h3>How do values affect engagement?<\/h3>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-5 fusion_builder_column_inner_1_3 1_3 fusion-flex-column fusion-flex-align-self-stretch qh-card-action fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/employee-engagement\/drivers\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-8\"><h3>Who drives engagement?<\/h3>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-6 fusion_builder_column_inner_1_3 1_3 fusion-flex-column fusion-flex-align-self-stretch qh-card-action fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/employee-engagement\/raise-levels\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-9\"><h3>What can I do to raise engagement levels in my team?<\/h3>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":21865,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"tags":[],"class_list":["post-22611","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Employee engagement - Staff Extranet<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Employee engagement - Staff Extranet\" \/>\n<meta property=\"og:url\" content=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/employee-engagement\" 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