{"id":24001,"date":"2025-06-02T15:38:17","date_gmt":"2025-06-02T05:38:17","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/extranet\/?page_id=24001"},"modified":"2026-03-09T16:18:52","modified_gmt":"2026-03-09T06:18:52","slug":"support-resources","status":"publish","type":"page","link":"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/dfv\/support-resources","title":{"rendered":"Support and resources"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-widget-area awb-widget-area-element fusion-widget-area-1 fusion-content-widget-area qh-side-nav\" style=\"--awb-title-color:#333333;--awb-padding:0px 0px 0px 0px;\"><div id=\"nav_menu-3\" class=\"widget widget_nav_menu\" style=\"border-style: solid;border-color:transparent;border-width:0px;\"><div class=\"menu-lhs-menu-wellbeing-container\"><ul id=\"menu-lhs-menu-wellbeing\" class=\"menu\"><li id=\"menu-item-21956\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-21956\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\">Culture, engagement and wellbeing<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-22523\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-22523\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\">Values in Action<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-25290\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-25290\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\/compassion\">Compassion<\/a><\/li>\n\t\t<li id=\"menu-item-25291\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-25291\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\/high-performance\">High Performance<\/a><\/li>\n\t\t<li id=\"menu-item-25292\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-25292\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\/integrity\">Integrity<\/a><\/li>\n\t\t<li id=\"menu-item-25288\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-25288\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\/respect\">Respect<\/a><\/li>\n\t\t<li id=\"menu-item-25289\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-25289\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\/teamwork\">Teamwork<\/a><\/li>\n\t\t<li id=\"menu-item-22524\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22524\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/staff-shout-out\">Staff Shout Out<\/a><\/li>\n\t\t<li id=\"menu-item-22590\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22590\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/values-in-action\/workshops\">Workshops<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-22710\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-22710\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/staff\">Staff wellbeing<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-22222\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22222\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/staff\/workplace\">Workplace wellbeing<\/a><\/li>\n\t\t<li id=\"menu-item-22221\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22221\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/staff\/financial\">Financial wellbeing<\/a><\/li>\n\t\t<li id=\"menu-item-22441\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22441\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/staff\/social\">Social wellbeing<\/a><\/li>\n\t\t<li id=\"menu-item-22224\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22224\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/staff\/physical\">Physical wellbeing<\/a><\/li>\n\t\t<li id=\"menu-item-22223\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22223\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/staff\/mental\">Mental wellbeing<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-24521\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-24521\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/diversity-equity-and-inclusion\">Diversity, Equity and Inclusion<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-23677\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-23677\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/multicultural-health\">Multicultural Health<\/a><\/li>\n\t\t<li id=\"menu-item-23613\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23613\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/spiritual-support-services\">Spiritual Support Services<\/a><\/li>\n\t\t<li id=\"menu-item-23400\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-23400\"><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/disability-resources\">Disability resources<\/a><\/li>\n\t\t<li id=\"menu-item-24522\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-24522\"><a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/hr\/pride\">Pride in Metro North<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-22597\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-22597\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\">Support services<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-22596\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22596\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/staff-psychology\">Staff Psychology Service<\/a><\/li>\n\t\t<li id=\"menu-item-22595\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22595\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/ruok\">R U OK?<\/a><\/li>\n\t\t<li id=\"menu-item-22594\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22594\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/peer-responder\">Peer Responder Program<\/a><\/li>\n\t\t<li id=\"menu-item-22600\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-22600\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/social-and-emotional\">Aboriginal and Torres Strait Islander Wellbeing<\/a><\/li>\n\t\t<li id=\"menu-item-22593\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22593\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/eap\">TELUS Health \u2013 Employee Assistance Program<\/a><\/li>\n\t\t<li id=\"menu-item-22591\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22591\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/post-critical-incident-support\">Post critical incident staff support<\/a><\/li>\n\t\t<li id=\"menu-item-24285\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-24285\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/dfv\">Domestic and Family Violence Support<\/a>\n\t\t<ul class=\"sub-menu\">\n\t\t\t<li id=\"menu-item-24292\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-24292\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/dfv\/what-is-dfv\">What is domestic and family violence?<\/a><\/li>\n\t\t\t<li id=\"menu-item-24293\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-24293\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/dfv\/support-colleague\">Support a colleague experiencing domestic and family violence<\/a><\/li>\n\t\t\t<li id=\"menu-item-24291\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-24291\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/dfv\/online-safety\">Staying safe online<\/a><\/li>\n\t\t\t<li id=\"menu-item-24296\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-24296\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/dfv\/support-resources\">Support and resources<\/a><\/li>\n\t\t\t<li id=\"menu-item-24289\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-24289\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/dfv\/training\">Training<\/a><\/li>\n\t\t\t<li id=\"menu-item-24286\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-24286\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/dfv\/policies\">Policies, guidelines and legislation<\/a><\/li>\n\t\t<\/ul>\n<\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-22622\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-22622\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/employee-engagement\">Employee engagement<\/a><\/li>\n\t<li id=\"menu-item-21965\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-21965\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/leadership-in-action\">Leadership in Action<\/a><\/li>\n\t<li id=\"menu-item-21957\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-21957\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/tools-and-resources\">Tools and resources<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/div><\/div><div class=\"fusion-additional-widget-content\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Domestic and family violence support and resources<\/h1><\/div><div class=\"fusion-widget-area awb-widget-area-element fusion-widget-area-2 fusion-content-widget-area\" style=\"--awb-title-color:#333333;--awb-padding:0px 0px 0px 0px;\"><div id=\"custom_html-7\" class=\"widget_text widget widget_custom_html\" style=\"border-style: solid;border-color:transparent;border-width:0px;\"><div class=\"textwidget custom-html-widget\"><div class=\"on-this-page\"><h4>On this page<\/h4><ul id=\"onThisPage\"><\/ul><\/div><\/div><\/div><div class=\"fusion-additional-widget-content\"><\/div><\/div><div class=\"fusion-text fusion-text-1\"><p>If you or someone you know is impacted by domestic and family violence, there are multiple support options available.<\/p>\n<p><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2026\/03\/dfv-brochure.pdf\">Brochure<\/a><\/p>\n<\/div><div class=\"fusion-text fusion-text-2\"><h2>Employee Assistance Provider<\/h2>\n<p>Employees affected by domestic and family violence are encouraged to contact the <a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/eap\">Employee Assistance Provider (EAP)<\/a>. An EAP can provide counselling, information and referral to other services. How to contact an EAP For general matters: 1300&nbsp;360&nbsp;364 For domestic and family violence matters: 1300&nbsp;574&nbsp;516 In a crisis situation, an EAP can assist to coordinate safe accommodation or other emergent support for the person. In an emergency, always call \u2018000\u2019.<\/p>\n<\/div><div class=\"fusion-text fusion-text-3\"><h2>List of supports available to all staff<\/h2>\n<p>The Queensland Government has released a support package to assist employees affected by DFV that provides public service employees with access to:<\/p>\n<ul>\n<li>a minimum of 10 days paid special leave<\/li>\n<li>flexible working arrangements<\/li>\n<li>reasonable workplace adjustments<\/li>\n<li>counselling support services available, the <a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wellbeing\/support-services\/eap\">employee assistance program (EAP)<\/a><\/li>\n<li>This special leave is available to employees affected by DFV, persons requiring leave to support a person directly affected by DFV (e.g. an employee\u2019s sibling is affected by DFV) and potential perpetrators or perpetrators of DFV to encourage behaviour change (e.g. to attend counselling sessions).<\/li>\n<\/ul>\n<\/div><div class=\"fusion-text fusion-text-4\"><h2>Aboriginal and Torres Strait Islander information<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.qld.gov.au\/__data\/assets\/pdf_file\/0023\/56723\/dfvpsupportsomeonebrochureatsi.pdf\">Brochure<\/a>\u00a0\u2013 supporting someone who is experiencing family violence (Aboriginal and Torres Strait Islander)<\/li>\n<li><a href=\"https:\/\/www.qld.gov.au\/__data\/assets\/pdf_file\/0026\/56726\/indigenous-helpcard-how-you-behave-makes-memories.pdf\">Help card<\/a>\u00a0\u2013 for people who use violence (Indigenous)<\/li>\n<li><a href=\"https:\/\/www.qld.gov.au\/__data\/assets\/pdf_file\/0027\/56727\/helpcard-torres-strait.pdf\">Help card<\/a>\u00a0\u2013 for people who use violence (Torres Strait Islander)<\/li>\n<\/ul>\n<\/div><div class=\"fusion-text fusion-text-5\"><h2>Other cultural considerations<\/h2>\n<ul>\n<li>To provide culturally capable services, staff should use culturally appropriate processes and communication strategies when supporting Aboriginal and Torres Strait Islander women.<\/li>\n<li>Provision of services to women from Culturally and Linguistically Diverse (CALD) backgrounds should be in accordance with the Multicultural Queensland Charter as detailed in the\u00a0<em>Multicultural Recognition Act 2016<\/em>.<\/li>\n<li>Engage an appropriately qualified interpreter, if required, to effectively communicate with people from non-English speaking backgrounds \u2013 do not use partners, other family members or a child as interpreters.<\/li>\n<\/ul>\n<p>To access culturally relevant support for patients, staff or the community, visit the <a href=\"https:\/\/qheps.health.qld.gov.au\/metronorth\/a-tsihealth\/health-equity\">Health Equity QHEPS site<\/a>.<\/p>\n<p>The Australian Government has developed a\u00a0<a href=\"https:\/\/www.dss.gov.au\/family-safety-pack\">Family Safety Pack<\/a>\u00a0for men and women living in Australia. It includes information on Australia\u2019s laws regarding domestic and family violence, sexual assault and forced marriage, and a woman\u2019s right to be safe. The family safety pack is translated into 46 different languages.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Digital applications<\/h2><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_2 1_2 fusion-flex-column qh-card-multi-action qh-card-action-top-icon\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-top:5%;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"150\" height=\"150\" alt=\"Daisy app logo\" title=\"app-daisy\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2025\/06\/app-daisy-150x150.jpg\" class=\"img-responsive wp-image-24113 lazyload\" data-srcset=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2025\/06\/app-daisy-200x200.jpg 200w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2025\/06\/app-daisy.jpg 230w\" data-sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 150px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 150px; --smush-placeholder-aspect-ratio: 150\/150;\" \/><\/span><\/div><div class=\"fusion-text fusion-text-6\"><h3>Daisy<\/h3>\n<p style=\"text-align: left;\">Daisy is a free app developed by\u00a0<a href=\"https:\/\/www.1800respect.org.au\/\">1800RESPECT<\/a>\u00a0that connects you to services in your local area. You can create a list of services and save them. These could be legal, housing, financial and children\u2019s services. You can also search the internet with Daisy and understand what to expect when contacting a service.<\/p>\n<ul class=\"qh-icon-block\">\n<li style=\"text-align: left;\"><a href=\"https:\/\/apps.apple.com\/au\/app\/daisy\/id968542048\"><i class=\"fab fa-apple fa-fw fa-lg\"><\/i>Get it on the Apple App Store<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=au.com.medibank.daisy\"><i class=\"fab fa-google-play fa-fw fa-lg\"><\/i>Get it on Google Play<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_2 1_2 fusion-flex-column qh-card-multi-action qh-card-action-top-icon\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-top:5%;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img decoding=\"async\" width=\"150\" height=\"150\" alt=\"Sunny app logo\" title=\"app-sunny\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2025\/06\/app-sunny-150x150.jpg\" class=\"img-responsive wp-image-24121 lazyload\" data-srcset=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2025\/06\/app-sunny-200x200.jpg 200w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2025\/06\/app-sunny.jpg 230w\" data-sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 150px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 150px; --smush-placeholder-aspect-ratio: 150\/150;\" \/><\/span><\/div><div class=\"fusion-text fusion-text-7\"><h3 style=\"text-align: left;\">Sunny<\/h3>\n<p style=\"text-align: left;\">Sunny is a free app developed by women with disability and <a href=\"https:\/\/www.1800respect.org.au\/\">1800RESPECT<\/a>. Sunny supports all women with disability impacted by sexual assault and family and domestic violence.<\/p>\n<p style=\"text-align: left; margin-bottom: 0px;\">Sunny helps you to:<\/p>\n<ul type=\"disc\">\n<li style=\"text-align: left;\">understand what violence and abuse are<\/li>\n<li style=\"text-align: left;\">learn about different types of violence<\/li>\n<li style=\"text-align: left;\">understand what has happened<\/li>\n<li style=\"text-align: left;\">know your rights<\/li>\n<li style=\"text-align: left;\">find people who can help.<\/li>\n<\/ul>\n<ul class=\"qh-icon-block\">\n<li style=\"text-align: left;\"><a href=\"https:\/\/itunes.apple.com\/au\/app\/sunny\/id1442762235?mt=8\"><i class=\"fab fa-apple fa-fw fa-lg\"><\/i>Get it on the Apple App Store<\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=au.com.medibank.sunnyandroid\"><i class=\"fab fa-google-play fa-fw fa-lg\"><\/i>Get it on Google Play<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"fusion-text fusion-text-8\"><h2>Domestic and family violence support services<\/h2>\n<p>A full list of domestic and family violence services is available\u00a0on the\u00a0<a href=\"https:\/\/www.qld.gov.au\/community\/getting-support-health-social-issue\/counselling-support-advice\/index.html\">Queensland Government website<\/a>.\u00a0\u00a0This includes regional domestic and family violence services, court services, legal services and accommodation support services.<\/p>\n\n<table id=\"tablepress-26\" class=\"tablepress tablepress-id-26\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Organisation<\/th><th class=\"column-2\">Contact<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\"><h3>DVConnect &ndash; Womansline<\/h3><br \/>\nA statewide service offering free 24\/7 telephone counselling to anyone affected by domestic and family violence. It also offers assistance in developing a safety plan for victims and emergency transport and accommodation if necessary.<\/td><td class=\"column-2\"><p>Phone:<br>1800 811 811 (24 hours, 7 days)<\/p><a href=\"http:\/\/www.dvconnect.org\/womensline\">DV Connect Womensline Website<\/a><\/p><\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\"><h3>DVConnect &ndash; Mensline<\/h3><br \/>\nA statewide service offering free telephone counselling to anyone affected by domestic and family violence. It also offers assistance in developing a safety plan for victims and emergency transport and accommodation if necessary.<\/td><td class=\"column-2\"><p>Phone:<br>1800 600 636 (9am to 12 midnight, 7 days)<\/p><a href=\"http:\/\/www.dvconnect.org\/mensline\">DV Connect Mensline Website<\/a><\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\"><h3>DVConnect &ndash; All Health Professionals<\/h3><br \/>\nA statewide service offering free telephone counselling to anyone affected by domestic and family violence. It also offers assistance in developing a safety plan for victims and emergency transport and accommodation if necessary.<\/td><td class=\"column-2\"><p>Phone:<br>07 3156 2323<\/p><\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\"><h3>1800 RESPECT<\/h3><br \/>\nProvides confidential information, counselling and support. Open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse.<\/td><td class=\"column-2\"><p>Phone:<br>1800 737 732 (24 hours, 7 days)<\/p><a href=\"https:\/\/www.1800respect.org.au\/\">1800 RESPECT Website<\/a><\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\"><h3>Women's Infolink<\/h3><br \/>\nProvides resources, information and links to services and organisations across the state including confidential support and referral options via a free-call telephone service or online, on issues affecting women's wellbeing including health, employment, legal services and domestic and family violence<\/td><td class=\"column-2\"><p>Phone:<br>1800 177 577<\/p><a href=\"https:\/\/www.qld.gov.au\/community\/women\">Women's Infolink Website<\/a><\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\"><h3>Kids Helpline<\/h3><br \/>\nProvides private and confidential 24\/7 phone and online counselling service for young people aged 5 to 25.<\/td><td class=\"column-2\"><p>Phone:<br>1800 551 800 (24 hours, 7 days)<\/p><a href=\"https:\/\/kidshelpline.com.au\/about\/about-khl\">Kids Helpline Website<\/a><\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\"><h3>Family and Child Connect (FaCC)<\/h3><br \/>\nA community based intake and referral centre that helps at-risk and vulnerable families connect with the services they need to safely care for their children at home. Specialist domestic and family violence practitioner's work within each FaCC providing advice and assistance on domestic and family violence matters. Practitioners specialising in child protection are also based at each FaCC to assist with identifying and responding to more serious concerns that may require statutory intervention.<\/td><td class=\"column-2\"><p>Phone:<br>13 32 64<\/p><a href=\"http:\/\/familychildconnect.org.au\/\">Family and Child Connect Website<\/a><\/td>\n<\/tr>\n<tr class=\"row-9\">\n\t<td class=\"column-1\"><h3>The Elder Abuse Prevention Unit (EAPU) Hotline<\/h3><br \/>\nOperates the state-wide telephone information, support and referral service for anyone experiencing abuse or witnessing the abuse of an older person.<\/td><td class=\"column-2\"><p>Phone:<br>1300 651 192 (QLD)<br>Phone: (07) 3867 2525 (9am to 5pm, Monday to Friday)<\/p><a href=\"https:\/\/www.eapu.com.au\/\">The Elder Abuse Prevention Unit (EAPU) Hotline Website<\/a><\/td>\n<\/tr>\n<tr class=\"row-10\">\n\t<td class=\"column-1\"><h3>The National Disability Abuse and Neglect Hotline<\/h3><br \/>\nProvides national access for the reporting of abuse and neglect of people with a disability; as well as a free referral service to relevant complaint handling bodies and state services.<\/td><td class=\"column-2\"><p>Phone:<br>1800 880 052<\/p><a href=\"https:\/\/www.jobaccess.gov.au\/complaints\/hotline\">The National Disability Abuse and Neglect Hotline website<\/a><\/td>\n<\/tr>\n<tr class=\"row-11\">\n\t<td class=\"column-1\"><h3>State-wide Sexual Assault Helpline<\/h3><br \/>\nProvide counselling and support to anyone who has been abused or assaulted as well as anyone who is concerned about someone else. The statewide sexual assault helpline provides advice and referral to other agencies that are working with survivors of sexual assault and abuse (this service is provided by DV connect).<\/td><td class=\"column-2\"><p>Phone:<br>1800 010 120 (7:30am to 11:30pm, 7 days)<\/p><a href=\"http:\/\/www.dvconnect.org\/sexual-assault-helpline\/\">State-wide Sexual Assault Helpline website<\/a><\/td>\n<\/tr>\n<tr class=\"row-12\">\n\t<td class=\"column-1\"><h3>Sexual assault service for men 'Living Well'<\/h3><br \/>\nAn organisation that provides a range of resources and support services including telephone and face to face counselling, community awareness and education, as well as training and consultation, to men who have experienced childhood sexual abuse or adulthood sexual assault. 'Living Well' also provides assistance to supports of these men; their partners, friends, family and service providers.<\/td><td class=\"column-2\"><p>Phone:<br>1300 114 397<br>or Phone:<br>07 3435 4358<\/p><a href=\"https:\/\/www.livingwell.org.au\/\">Living Well website<\/a><\/td>\n<\/tr>\n<tr class=\"row-13\">\n\t<td class=\"column-1\"><h3>Immigrant Women's Support Service (IWSS)<\/h3><br \/>\nOffers free confidential support to immigrant and refugee women from non-English speaking backgrounds who have experiences domestic and\/or sexual violence.<\/td><td class=\"column-2\"><p>Phone:<br>07 3846 3490<\/p><a href=\"http:\/\/www.iwss.org.au\/\">Immigrant Women's Support Service website<\/a><\/td>\n<\/tr>\n<tr class=\"row-14\">\n\t<td class=\"column-1\"><h3>WWILD<\/h3><br \/>\nProvides a range of services for men and women with intellectual and\/or learning difficulties (over the age of 14) including individual support and counselling.<\/td><td class=\"column-2\"><p>Phone:<br>07 3262 9877<\/p><a href=\"http:\/\/wwild.org.au\/\">WWILD website<\/a><\/td>\n<\/tr>\n<tr class=\"row-15\">\n\t<td class=\"column-1\"><h3>Qlife<\/h3><br \/>\nA counselling and referral service for LGBTI people of all ages. QLife provides early intervention, peer supported telephone and web-based services.<\/td><td class=\"column-2\"><p>Phone:<br>1800 184 527<\/p><a href=\"https:\/\/qlife.org.au\/\">Qlife website<\/a><\/td>\n<\/tr>\n<tr class=\"row-16\">\n\t<td class=\"column-1\"><h3>Queensland Police Service<\/h3><br \/>\nQPS should be contacted is there are immediate safety concerns for a victim. When a crime has been or is likely to be committed a victim should be supported to report the offence to the Queensland Police Service. When protection is required, police and\/or courts may need to be involved.<\/td><td class=\"column-2\"><p>Phone:<br>000 (urgent)<br>or Phone:<br>131 444 (non-urgent Policelink)<\/p><a href=\"https:\/\/www.police.qld.gov.au\/\">Queensland Police Service website<\/a><\/td>\n<\/tr>\n<tr class=\"row-17\">\n\t<td class=\"column-1\"><h3>Legal Aid<\/h3><br \/>\nProvides victims with legal information which may include describing legal procedures and provision of advice about making a report to police, the role of legal representatives and court processes.<\/td><td class=\"column-2\"><p>Phone:<br>1300 651 188<\/p><a href=\"http:\/\/www.legalaid.qld.gov.au\/\">Legal Aid website<\/a><\/td>\n<\/tr>\n<tr class=\"row-18\">\n\t<td class=\"column-1\"><h3>Women's Legal Service<\/h3><br \/>\nA specialist community legal centre operated by women that provides free legal assistance and social work on a broad range of issues affecting women such as family law, child protection and domestic and family violence.<\/td><td class=\"column-2\"><p>Phone:<br>1800 957 957<\/p><a href=\"https:\/\/www.wlsq.org.au\/\">Women's Legal Service website<\/a><\/td>\n<\/tr>\n<tr class=\"row-19\">\n\t<td class=\"column-1\"><h3>The Queensland Indigenous Family Violence Legal Service (QIFVLS)<\/h3><br \/>\nProvides a culturally appropriate free legal service, welfare and support, advocacy and community education relating to domestic and family violence, child protection, sexual assault, victim support and more.<\/td><td class=\"column-2\"><p>Phone:<br>1800 88 77 00<\/p><a href=\"http:\/\/www.qifvls.com.au\/\">QIFVLS website<\/a><\/td>\n<\/tr>\n<tr class=\"row-20\">\n\t<td class=\"column-1\"><h3>Court Network<\/h3><br \/>\nProvides personal support, non-legal information and referral to those in contact with the justice system. The Court Network telephone information and referral service can assist people preparing to attend court. This assistance might involve provision of information about court procedures, referral to legal services, and assist in organising interpreters or making arrangements to ensure someone's safety when they are at court.<\/td><td class=\"column-2\"><p>Phone:<br>1800 267 671<\/p><a href=\"http:\/\/www.courtnetwork.com.au\/Home.aspx\">Court Network website<\/a><\/td>\n<\/tr>\n<tr class=\"row-21\">\n\t<td class=\"column-1\"><h3>Victim Assist Queensland (VAQ)<\/h3><br \/>\nAn agency within the Department of Justice and Attorney-General that administers the Victims of Crime Assistance Act 2009 (VOCAA). The Scheme commenced on 1 December 2009 and replaced the Criminal Offence Victims Act 1995 (COVA)<\/td><td class=\"column-2\"><p>Phone:<br>1800 267 671<\/p><a href=\"http:\/\/qld.gov.au\/law\/crime-and-police\/victim-assist-queensland\">VAQ website<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-26 from cache -->\n<\/div><button id=\"quick-exit\"\n        aria-label=\"Quick exit\"\n        title=\"Quick exit\"\n        class=\"quick-exit-btn\">\n  Quick Exit\n<\/button>\n<script>\n  \/\/ Choose a neutral destination that looks routine and loads fast.\n  \/\/ Weather or search landing pages are common choices.\n  const QUICK_EXIT_URL = 'https:\/\/metronorth.health.qld.gov.au\/';\n\n  function quickExit() {\n    \/\/ Minimal rendering before leaving the page\n    try {\n      \/\/ Replace current history entry to reduce \u201cBack\u201d retracing within your site\n      window.location.replace(QUICK_EXIT_URL);\n    } catch (e) {\n      \/\/ Fallback: direct assign\n      window.location.href = QUICK_EXIT_URL;\n    }\n  }\n\n  \/\/ Bind button\n  (function initQuickExit() {\n    const btn = document.getElementById('quick-exit');\n    if (btn) btn.addEventListener('click', quickExit);\n\n    \/\/ Keyboard shortcut: double-press Esc quickly to exit\n    let lastEscTime = 0;\n    document.addEventListener('keydown', (e) => {\n      if (e.key === 'Escape') {\n        const now = Date.now();\n        if (now - 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