We treat everyone with courtesy, respect, and fairness, while actively listening to, valuing, and embracing diverse cultures and beliefs.<\/p>\n
Respect at Metro North Health goes beyond politeness. It\u2019s about creating workplaces where everyone feels heard, included, valued, and safe to be themselves. By listening deeply, treating others fairly, and embracing the strengths of our diverse community, we build trust and strengthen the foundation of culturally safe, effective care.<\/p>\n
During the 2025 Have Your Say Survey, staff selected the following definition as the one that best reflects what respect means at Metro North Health:<\/p>\n
\u201cWe treat everyone with courtesy, respect, and fairness, while actively listening to, valuing, and embracing diverse cultures and beliefs.\u201d<\/em><\/p>\n This shared understanding guides how respect is experienced across our teams and services.<\/p>\n Respect is reflected in how we listen, communicate, include, and treat one another in everyday work.<\/p>\n The examples below illustrate how respect often shows up in practice across Metro North Health.<\/p>\n<\/div> Respect can be seen through everyday actions and choices that promote dignity, inclusion, and fairness.<\/p>\n This can include:<\/p>\n Respect is often visible in the everyday moments where we listen, include, and uplift one another.<\/p>\n Across Metro North Health, this may include examples such as:<\/p>\n In day-to-day interactions<\/strong><\/p>\n Within teams<\/strong><\/p>\n In patient and community care<\/strong><\/p>\n Metro North Health demonstrates respect through initiatives that strengthen cultural safety, inclusion, and fairness.<\/p>\n Inclusive recruitment and culturally safe recruitment practices<\/a> support diversity, equity, and meaningful representation across Metro North Health.<\/p>\n The Better Together Health Van<\/a> builds trusted relationships with Aboriginal and Torres Strait Islander patients, families, and communities.<\/p>\n The Cultural Practice Program<\/a> supports learning aligned to the Aboriginal and Torres Strait Islander Cultural Capability Framework<\/a>.<\/p>\n The Social and Emotional Wellbeing program<\/a> provides culturally safe, confidential support for Aboriginal and Torres Strait Islander staff.<\/p>\n Flexible working arrangements<\/a> support different needs and life circumstances.<\/p>\n The Health Equity Strategy<\/a> and Implementation Plan support fair, inclusive care and workplaces.<\/p>\n Length of Service Awards<\/a> celebrate sustained contribution and commitment.<\/p>\n The Ethical Standards Unit<\/a> supports trust, fairness, and respectful conduct across the organisation.<\/p>\n The Queensland Occupational Violence Strategy<\/a> supports safe and respectful workplaces.<\/p>\n The Respect@Work<\/a> initiative helps prevent and address workplace harassment.<\/p>\n<\/div><\/div><\/div><\/div><\/div> Respect is lived across Metro North every day, from clinicians taking time to understand cultural needs, to leaders creating space for quieter voices, to colleagues supporting one another with empathy and fairness.<\/p>\nHow we bring respect to life at Metro North Health<\/h2>\n
<\/i><\/i><\/span>Demonstrating Respect<\/span><\/a><\/h4><\/div>
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<\/i><\/i><\/span>What respect looks like in everyday practice<\/span><\/a><\/h4><\/div>
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<\/i><\/i><\/span>Respect at the organisational level <\/span><\/a><\/h4><\/div>
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Respect in action<\/h2>\n
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Supporting tools and resources<\/h2>\n
Activities and development<\/h3>\n
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