{"id":4549,"date":"2021-03-05T13:56:10","date_gmt":"2021-03-05T03:56:10","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/extranet\/?page_id=4549"},"modified":"2024-11-01T10:21:15","modified_gmt":"2024-11-01T00:21:15","slug":"micro-skills","status":"publish","type":"page","link":"https:\/\/metronorth.health.qld.gov.au\/extranet\/managers\/micro-skills","title":{"rendered":"Micro Skills"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container banner nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:0px;--awb-margin-bottom:40px;--awb-background-color:#007e8e;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-color:#38a3a1;\"><h1 style=\"color: #fff;\"><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-tools fas circle-yes fusion-text-flow\" style=\"--awb-iconcolor:#007e8e;--awb-iconcolor-hover:#007e8e;--awb-circlecolor:#ffffff;--awb-circlecolor-hover:#ffffff;--awb-circlebordercolor:#fff;--awb-circlebordercolor-hover:#fff;--awb-circlebordersize:1px;--awb-font-size:28.16px;--awb-width:56.32px;--awb-height:56.32px;--awb-line-height:54.32px;--awb-margin-right:16px;\"><\/i>Manager Milestone Micro Skills<\/h1>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-top:5px;--awb-padding-right:10px;--awb-padding-bottom:10px;--awb-padding-left:10px;--awb-bg-size:cover;--awb-border-color:#cc852e;--awb-border-top:0.5px;--awb-border-right:0.5px;--awb-border-bottom:0.5px;--awb-border-left:0.5px;--awb-border-style:solid;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#cc852e;--awb-margin-bottom:10px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><i class=\"fb-icon-element-2 fb-icon-element fontawesome-icon fa-lightbulb fas circle-yes fusion-text-flow\" style=\"--awb-iconcolor:#CC852E;--awb-iconcolor-hover:#CC852E;--awb-circlecolor:#ffffff;--awb-circlecolor-hover:#ffffff;--awb-circlebordercolor:#CC852E;--awb-circlebordercolor-hover:#CC852E;--awb-circlebordersize:1px;--awb-font-size:19.36px;--awb-width:38.72px;--awb-height:38.72px;--awb-line-height:36.72px;--awb-margin-right:11px;\"><\/i>What is:<\/p><\/h2><\/div><div class=\"fusion-text fusion-text-2\"><p>Key information on how Metro North Health operates.<\/p>\n<\/div><div class=\"mskills-sml-btn\">\n    <div class=\"show-whatis\">Show What is: <i class=\"far fa-angle-down\"><\/i><\/div>\n \n<\/div><div class=\"fusion-text fusion-text-3 mskills-whatis-list\"><div class=\"dataTables_wrapper no-footer\" id=\"tablepress-1_wrapper\">\r\n\t\t\t\t\t<div id=\"tablepress-1_length\" style=\"width: 100%;\" >\r\n\t\t\t\t\t\t<table role=\"grid\" id=\"whatis_table\" class=\"tablepress tablepress-id-1 dataTable no-footer\">\r\n\t\t\t\t\t\t\t<thead>\r\n\t\t\t\t\t\t\t\t<tr role=\"row\" class=\"row-1 odd\">\r\n\t\t\t\t\t\t\t\t\t<th aria-label=\"Topic\" colspan=\"1\" rowspan=\"1\" aria-controls=\"howto_table\" tabindex=\"0\" class=\"column-1 sorting tablet desktop\">Topic<\/th>\r\n\t\t\t\t\t\t\t\t\t<th aria-label=\"Skill group: activate to sort column ascending\" colspan=\"1\" rowspan=\"1\" aria-controls=\"howto_table\" tabindex=\"0\" class=\"column-2 sorting tablet-l desktop\">Skill group<\/th>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t<\/thead>\r\n\t\t\t\t\t\t\t<tbody class=\"row-hover\"><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"A Briefing Note\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/a-briefing-note\">A Briefing Note<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"A Privacy Breach\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/a-privacy-breach\">A Privacy Breach<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"A Privacy Impact Assessment (PIA)\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/a-privacy-impact-assessment-pia\">A Privacy Impact Assessment (PIA)<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><li>Systems<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"A Psychologically Safe Workplace\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/a-psychologically-safe-workplace\">A Psychologically Safe Workplace<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Accrued Day Off (ADO), Rostered Day Off (RDO) and Flextime\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/accrued-day-off-rostered-day-off-flextime\">Accrued Day Off (ADO), Rostered Day Off (RDO) and Flextime<\/a> <span style=\"font-weight: normal;\">Flexible work arrangements for staff <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Awards and Enterprise Agreements\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/awards-and-enterprise-agreements\">Awards and Enterprise Agreements<\/a> <span style=\"font-weight: normal;\">Understanding employees\u2019 rights and responsibilities<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Bullying and Harassment\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/bullying-and-harassment\">Bullying and Harassment<\/a> <span style=\"font-weight: normal;\">Creating a safe workplace <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Business Cases and Change Plans\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/a-business-case-and-change-plan\">Business Cases and Change Plans<\/a> <span style=\"font-weight: normal;\">Managing change effectively<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Common Acronyms, Abbreviations, Contractions, Initialisms\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/common-acronyms\">Common Acronyms, Abbreviations, Contractions, Initialisms<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Support<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Complaints and Grievances\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/a-complaint-or-grievance\">Complaints and Grievances<\/a> <span style=\"font-weight: normal;\">Managing complaints<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Contract Management and Procurement\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/contract-management-and-procurement\">Contract Management and Procurement<\/a> <span style=\"font-weight: normal;\">Purchasing goods and services from outside Metro North Health <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Corrupt Conduct\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/corrupt-conduct\">Corrupt Conduct<\/a> <span style=\"font-weight: normal;\">Reporting corrupt conduct in Metro North Health<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Cost Centres and Budget Management\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/cost-centres-and-budget-management\">Cost Centres and Budget Management<\/a> <span style=\"font-weight: normal;\">Managing funds appropriately <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Delegations\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/delegations\">Delegations<\/a> <span style=\"font-weight: normal;\">Managing within your legal authority<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Discipline\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/discipline\">Discipline<\/a> <span style=\"font-weight: normal;\">Managing poor performance or inappropriate behaviour <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Early Intervention for Psychological Injuries\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/early-intervention-for-psychological-injuries\">Early Intervention for Psychological Injuries<\/a> <span style=\"font-weight: normal;\">Protecting the mental health of staff <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Support<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Employee Engagement\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/employee-engagement\">Employee Engagement<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Employment Conversion\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/employment-conversion\">Employment Conversion<\/a> <span style=\"font-weight: normal;\">Maximising permanent employment <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Establishment Management\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/establishment-management\">Establishment Management<\/a> <span style=\"font-weight: normal;\">Managing the roles within your organisational unit <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Fire Safety for Managers\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/fire-safety-for-managers\">Fire Safety for Managers<\/a> <span style=\"font-weight: normal;\">Be prepared in case of fire, evacuation or other emergencies   <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Have Your Say\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/have-your-say\">Have Your Say<\/a> <span style=\"font-weight: normal;\">Giving everyone a voice<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Health and Safety Incident Management\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/health-and-safety-incident-management\">Health and Safety Incident Management<\/a> <span style=\"font-weight: normal;\">Protecting the health and safety of employees <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><li>Organisational management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Human Rights\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/human-rights\">Human Rights<\/a> <span style=\"font-weight: normal;\">Protecting human rights at work<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Independent Medical Examination (IME)\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/independent-medical-examination-ime\">Independent Medical Examination (IME)<\/a> <span style=\"font-weight: normal;\">Independent specialist advice on an employee\u2019s health<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Leave Management\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/leave-management\">Leave Management<\/a> <span style=\"font-weight: normal;\">Managing employees\u2019 leave<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Legal Protection\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/legal-protection\">Legal Protection<\/a> <span style=\"font-weight: normal;\">What to do when legal action is taken against you <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Support<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Management of Workplace Injuries\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/management-of-workplace-injuries\">Management of Workplace Injuries<\/a> <span style=\"font-weight: normal;\">Supporting staff who are injured at work <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Manager Health and Safety Obligations\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/manager-health-and-safety-obligations\">Manager Health and Safety Obligations<\/a> <span style=\"font-weight: normal;\">Protecting the health and safety of staff at work<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><li>People management<\/li><li>Organisational management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Manager Milestone Micro Skills\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/manager-milestones-micro-skills\">Manager Milestone Micro Skills<\/a> <span style=\"font-weight: normal;\">Fast learning for the modern manager<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><li>Systems<\/li><li>People management<\/li><li>Organisational management<\/li><li>Self management<\/li><li>Support<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Metro North Health\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/metro-north-health\">Metro North Health<\/a> <span style=\"font-weight: normal;\">Delivering high quality hospital and health services north of Brisbane <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Organisational management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Metro North Health Values\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/metro-north-health-values\">Metro North Health Values<\/a> <span style=\"font-weight: normal;\">Managing according to Metro North Health values<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Organisational management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"myHR\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/myhr\">myHR<\/a> <span style=\"font-weight: normal;\">Making human resource management easier  <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><li>Systems<\/li><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Performance Management\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/performance-management\">Performance Management<\/a> <span style=\"font-weight: normal;\">Managing for high performance<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Phishing\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/phishing\">Phishing<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><li>Systems<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Positive Performance Management\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/positive-performance-management\">Positive Performance Management<\/a> <span style=\"font-weight: normal;\">Managing for high performance<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Processing staff Separations and departures\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/processing-staff-separations-and-departures\">Processing staff Separations and departures<\/a> <span style=\"font-weight: normal;\">Processing the departure of staff<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Public Interest Disclosures (PID) and Whistleblowing\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/public-interest-disclosures-and-whistleblowing\">Public Interest Disclosures (PID) and Whistleblowing<\/a> <span style=\"font-weight: normal;\">Disclosing wrongdoing in the public sector <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"QSuper Income Protection\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/qsuper-income-protection\">QSuper Income Protection<\/a> <span style=\"font-weight: normal;\">Helping employees get back to work after an injury <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Support<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Queensland Government Insurance Fund (QGIF)\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/what-is-queensland-government-insurance-fund-qgif\">Queensland Government Insurance Fund (QGIF)<\/a> <span style=\"font-weight: normal;\">The insurance policy for Metro North Health<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><li>Support<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Reasonable Adjustment for Impairment\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/reasonable-adjustment-for-impairment\">Reasonable Adjustment for Impairment<\/a> <span style=\"font-weight: normal;\">A few workplace adjustments may be all it takes to help  <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"RiskMan and Incident Reporting\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/riskman-and-incident-reporting\">RiskMan and Incident Reporting<\/a> <span style=\"font-weight: normal;\">Investigating health and safety risks and incidents<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Rosters\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/a-roster\">Rosters<\/a> <span style=\"font-weight: normal;\">Determining when staff work <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Shadow IT\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/shadow-it\">Shadow IT<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Organisational management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Situation, Background, Assessment and Recommendation (SBAR)\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/situation-background-assessment-and-recommendation\">Situation, Background, Assessment and Recommendation (SBAR)<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Software as a Service (SaaS)\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/software-as-a-service-saas\">Software as a Service (SaaS)<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Staff Wellbeing and Resilience\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/staff-wellbeing-and-resilience\">Staff Wellbeing and Resilience<\/a> <span style=\"font-weight: normal;\">Helping your staff to thrive<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><li>Self management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Support Person\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/support-person\">Support Person<\/a> <span style=\"font-weight: normal;\">Allowing staff to be supported in challenging meetings<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"The Business Planning Framework (BPF)\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/the-business-planning-framework-bpf\">The Business Planning Framework (BPF)<\/a> <span style=\"font-weight: normal;\">Planning Your Nursing Staff Requirements<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"The Manager Mindset\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/the-manager-mindset\">The Manager Mindset<\/a> <span style=\"font-weight: normal;\">Achieving outcomes through others<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Organisational management<\/li><li>Self management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"The Payroll Cut-off\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/the-payroll-cut-off\">The Payroll Cut-off<\/a> <span style=\"font-weight: normal;\">Making sure staff are paid on time<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"The Recruitment Process\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/recruitment-process\">The Recruitment Process<\/a> <span style=\"font-weight: normal;\">Hiring the best and brightest<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"The Rights and Responsibilities of a Manager\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/the-rights-and-responsibilities-of-a-manager\">The Rights and Responsibilities of a Manager<\/a> <span style=\"font-weight: normal;\">Making fair and reasonable decisions<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"The Talent Pipeline\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/the-talent-pipeline\">The Talent Pipeline<\/a> <span style=\"font-weight: normal;\">Providing permanent roles for unassigned permanent employees. <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Timesheets\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/timesheets\">Timesheets<\/a> <span style=\"font-weight: normal;\">Keeping records of staff entitlements<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operations management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Unions\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/unions\">Unions<\/a> <span style=\"font-weight: normal;\">Knowing your legal commitments to staff <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Support<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Welcome to Country\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/welcome-to-country\">Welcome to Country<\/a> <span style=\"font-weight: normal;\">Respecting Aboriginal and Torres Strait Islander people <\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>People management<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/tbody>\r\n\t\t\t\t\t\t<\/table>\r\n\t\t\t\t\t<\/div>\t\t\t\r\n\t\t\t\t<\/div>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-top:5px;--awb-padding-right:10px;--awb-padding-bottom:10px;--awb-padding-left:10px;--awb-bg-size:cover;--awb-border-color:#e34f52;--awb-border-top:0.5px;--awb-border-right:0.5px;--awb-border-bottom:0.5px;--awb-border-left:0.5px;--awb-border-style:solid;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#e34f52;--awb-margin-bottom:10px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><i class=\"fb-icon-element-3 fb-icon-element fontawesome-icon fa-question fas circle-yes fusion-text-flow\" style=\"--awb-iconcolor:#e34f52;--awb-iconcolor-hover:#e34f52;--awb-circlecolor:#ffffff;--awb-circlecolor-hover:#ffffff;--awb-circlebordercolor:#e34f52;--awb-circlebordercolor-hover:#e34f52;--awb-circlebordersize:1px;--awb-font-size:19.36px;--awb-width:38.72px;--awb-height:38.72px;--awb-line-height:36.72px;--awb-margin-right:11px;\"><\/i>How to:<\/p><\/h2><\/div><div class=\"fusion-text fusion-text-4\"><p>Practical advice on how to model and act, that promotes good management and the values of Metro North Health.<\/p>\n<\/div><div class=\"mskills-sml-btn\">\n    <div class=\"show-howto\">Show How to: <i class=\"far fa-angle-down\"><\/i><\/div>\n \n<\/div><div class=\"fusion-text fusion-text-5 mskills-howto-list\"><div class=\"dataTables_wrapper no-footer\" id=\"tablepress-1_wrapper\">\r\n\t\t\t\t\t<div id=\"tablepress-1_length\" style=\"width: 100%;\" >\r\n\t\t\t\t\t\t<table role=\"grid\" id=\"howto_table\" class=\"tablepress tablepress-id-1 dataTable no-footer\">\r\n\t\t\t\t\t\t\t<thead>\r\n\t\t\t\t\t\t\t\t<tr role=\"row\" class=\"row-1 odd\">\r\n\t\t\t\t\t\t\t\t\t<th aria-label=\"Topic\" colspan=\"1\" rowspan=\"1\" aria-controls=\"howto_table\" tabindex=\"0\" class=\"column-1 sorting tablet desktop\">Topic<\/th>\r\n\t\t\t\t\t\t\t\t\t<th aria-label=\"Skill group: activate to sort column ascending\" colspan=\"1\" rowspan=\"1\" aria-controls=\"howto_table\" tabindex=\"0\" class=\"column-2 sorting tablet-l desktop\">Skill group<\/th>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t<\/thead>\r\n\t\t\t\t\t\t\t<tbody class=\"row-hover\"><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Act with Integrity and Trust\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/act-with-integrity-and-trust\">Act with Integrity and Trust<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Balance Work and Life\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/balance-work-and-life\">Balance Work and Life<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Energy and drive<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Be Action Oriented\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/be-action-oriented\">Be Action Oriented<\/a> <span style=\"font-weight: normal;\">Effective leaders take action and get results<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Energy and drive<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Be Approachable\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/be-approachable\">Be Approachable<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Be Assertive\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/be-assertive\">Be Assertive<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Be Determined\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/be-determined\">Be Determined<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Strategic skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Be Patient\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/be-patient\">Be Patient<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Build An Effective Team\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/build-an-effective-team\">Build An Effective Team<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Conduct a \"Have Your Say\" team debrief\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/conduct-a-have-your-say-team-debrief\">Conduct a \"Have Your Say\" team debrief<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Deal With Uncertainty\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/deal-with-uncertainty\">Deal With Uncertainty<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Strategic skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Dealing with Challenging Behaviour\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/dealing-with-challenging-behaviour\">Dealing with Challenging Behaviour<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Courage<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Delegate\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/delegate\">Delegate<\/a> <span style=\"font-weight: normal;\">Getting work done through others<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operating skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Deliver Constructive Feedback\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/deliver-constructive-feedback\">Deliver Constructive Feedback<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Courage<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Demonstrate Compassion\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/demonstrate-compassion\">Demonstrate Compassion<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Demonstrate Confidence\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/demonstrate-confidence\">Demonstrate Confidence<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Demonstrate Fairness\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/demonstrate-fairness\">Demonstrate Fairness<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Develop Staff\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/develop-staff\">Develop Staff<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operating skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Give Directions to Staff\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/give-directions\">Give Directions to Staff<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operating skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Give Information\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/give-information\">Give Information<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operating skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Handle Mistakes\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/handle-mistakes\">Handle Mistakes<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Courage<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Have a Wellbeing Conversation\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/have-a-wellbeing-conversation\">Have a Wellbeing Conversation<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Interpret a \"Have your say\" Report\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/interpret-a-have-your-say-report\">Interpret a \"Have your say\" Report<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><li>Courage<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Listen\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/listen\">Listen<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Maintain Your Composure\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/maintain-your-composure\">Maintain Your Composure<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Make Good Decisions\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/make-good-decisions\">Make Good Decisions<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Strategic skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Make Timely Decisions\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/make-timely-decisions\">Make Timely Decisions<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operating skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Manage a Privacy Breach\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/manage-a-privacy-breach\">Manage a Privacy Breach<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operating skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Manage Conflict\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/manage-conflict\">Manage Conflict<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Manage Expectations\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/manage-expectations\">Manage Expectations<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Manage Stress\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/manage-stress\">Manage Stress<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Manage with Vision and Purpose\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/manage-with-vision-and-purpose\">Manage with Vision and Purpose<\/a> <span style=\"font-weight: normal;\">Inspiring your staff to achieve a vision<\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Manage Your Time\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/manage-your-time\">Manage Your Time<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operating skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Motivate people\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/motivate-people\">Motivate people<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Negotiate\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/negotiate\">Negotiate<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Organise Your Work\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/organise-your-work\">Organise Your Work<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operating skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Plan\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/plan\">Plan<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operating skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Present to Senior Managers\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/present-to-senior-managers\">Present to Senior Managers<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Energy and drive<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Set and Measure Goals\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/set-and-measure-goals\">Set and Measure Goals<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operating skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Set Priorities\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/set-priorities\">Set Priorities<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operating skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Show You Care About Staff\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/show-you-care-about-staff\">Show You Care About Staff<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Solve Problems\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/solve-problems\">Solve Problems<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Strategic skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Stand Up and Be Counted\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/stand-up-and-be-counted\">Stand Up and Be Counted<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Courage<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Support an Employee Who is Bereaved and Grieving\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/support-an-employee-who-is-bereaved-and-grieving\">Support an Employee Who is Bereaved and Grieving<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Personal and interpersonal skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Take Charge\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/take-charge\">Take Charge<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Courage<\/li><li>Energy and drive<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><tr role=\"row\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-1\"><a title=\"Take Minutes in a Meeting\" href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/micro-skills\/take-minutes-in-a-meeting\">Take Minutes in a Meeting<\/a> <span style=\"font-weight: normal;\"><\/span><\/td>\r\n\t\t\t\t\t\t\t\t\t\t<td class=\"column-2\"><ul><li>Operating skills<\/li><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/ul><\/td>\r\n\t\t\t\t\t\t\t\t\t<\/tr><\/tbody>\r\n\t\t\t\t\t\t<\/table>\r\n\t\t\t\t\t<\/div>\t\t\t\r\n\t\t\t\t<\/div><script type=\"text\/javascript\" src=\"https:\/\/cdn.datatables.net\/v\/dt\/jqc-1.12.4\/dt-1.10.15\/fc-3.2.2\/fh-3.1.2\/r-2.1.1\/sc-1.4.2\/datatables.min.js\"><\/script><script type=\"text\/javascript\" src=\"https:\/\/cdn.datatables.net\/rowgroup\/1.1.2\/js\/dataTables.rowGroup.min.js\"><\/script>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:15px;--awb-padding-right:15px;--awb-padding-bottom:15px;--awb-padding-left:15px;--awb-bg-color:rgba(117,55,119,0.03);--awb-bg-color-hover:rgba(117,55,119,0.03);--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6\"><h2 style=\"font-weight: 400; font-size: 22px; color: #753777;\"><i class=\"fal fa-info-circle\" style=\"font-size: 38px;\"><\/i>\u00a0Manager Guides<\/h2>\n<p>Learning your role and unit.<\/p>\n<ul>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2021\/03\/manager-guidance-1st-month.pdf\" target=\"_blank\" rel=\"noopener\">1<sup>st<\/sup> Month<\/a><\/li>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2021\/03\/manager-guidance-2nd-month.pdf\" target=\"_blank\" rel=\"noopener\">2<sup>nd<\/sup> Month<\/a><\/li>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2021\/03\/manager-guidance-3rd-month.pdf\" target=\"_blank\" rel=\"noopener\">3<sup>rd<\/sup> Month<\/a><\/li>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2021\/03\/manager-guidance-role-handovers.pdf\" target=\"_blank\" rel=\"noopener\">Role handovers<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-top:5%;--awb-margin-right:5%;--awb-margin-bottom:5%;--awb-margin-left:5%;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"200\" height=\"200\" alt=\"Values in Action\" title=\"Values in Action\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2021\/04\/values-in-action-badge-new-200x200.png\" class=\"img-responsive wp-image-4918 lazyload\" data-srcset=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2021\/04\/values-in-action-badge-new-200x200.png 200w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2021\/04\/values-in-action-badge-new-400x400.png 400w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2021\/04\/values-in-action-badge-new-600x600.png 600w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2021\/04\/values-in-action-badge-new-800x800.png 800w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2021\/04\/values-in-action-badge-new.png 1181w\" data-sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 200px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 200px; --smush-placeholder-aspect-ratio: 200\/200;\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-7\"><p>These documents were based on material developed by Centre for Leadership Excellence, Clinical Excellence Queensland, and the Korn Ferry Lominger Framework.<\/p>\n<\/div><style>\na[href$=\".pdf\"]::after {\ncontent: \" (PDF)\" \n}\n\n#main {padding-top: 0px;}\n\n<\/style><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":13054,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"tags":[],"class_list":["post-4549","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Micro Skills - Staff Extranet<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Micro Skills - Staff Extranet\" \/>\n<meta property=\"og:url\" content=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/managers\/micro-skills\" \/>\n<meta property=\"og:site_name\" content=\"Staff Extranet\" 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