{"id":13535,"date":"2023-03-24T10:21:36","date_gmt":"2023-03-24T00:21:36","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/extranet\/?p=13535"},"modified":"2023-03-28T13:13:51","modified_gmt":"2023-03-28T03:13:51","slug":"ed-tpch-20230324","status":"publish","type":"post","link":"https:\/\/metronorth.health.qld.gov.au\/extranet\/facility-messages\/ed-tpch-20230324","title":{"rendered":"Message from the Acting TPCH Executive Director"},"content":{"rendered":"

\"Adj.

Adj. Prof. Alanna Geary, Acting Executive Director, The Prince Charles Hospital<\/p><\/div>\n

\"TPCH

l to r: Perry Judd, Kate Pahor, Rose Seddon, Lauren Vincent, Tracey Lyon, Alanna Geary<\/p><\/div><\/p>\n

My ongoing thanks to everyone for their continued hard work and support. As I come to the end of my second week as Acting Executive Director, I would like to say how impressed I am with the team at TPCH. It has been excellent to learn more about the business and priorities of the hospital, and get to know more of the great Charlies staff in the process.<\/h4>\n

This week, Director of Allied Health, Perry Judd and I had the opportunity to meet some of our dedicated TPCH peer responders as part of Metro North\u2019s Peer Responder Week celebrations. Here at TPCH, we have a growing team of peer responders across the service who are trained to provide Psychological First Aid to colleagues who are experiencing distress of some kind. These peer responders provide a listening ear and support whilst facilitating\u00a0additional support and links. Peer responders can come from any stream and be part-time or full-time staff. To become a Peer Responder and participate in the one day Psychological First Aid training, please click on the link below to find out more and register your interest.<\/p>\n

I want to be a Peer Responder | TPCH Peer Responder Program (health.qld.gov.au)<\/a><\/p>\n

Executive update<\/h3>\n

This week, we had our monthly performance meeting attended by members of TPCH and Metro North\u2019s executive teams. Metro North commended the hospital\u2019s increasing focus on patient and community safety, which has been demonstrated through the stabilisation and improvement in our QEAT (Queensland Emergency Access Target) performances. Positive feedback was also provided about TPCH\u2019s increased activity as part of our ongoing COVID-19 recovery response, since the transition from Tier 3 in the last part of 2022. Well done everyone!<\/p>\n

Have your Say Survey coming soon<\/h3>\n

From May 19, the third iteration of the Metro North Have Your Say employee engagement will give all Metro North employees the opportunity to provide feedback on their experience of the workplace and suggest improvements that could be integrated to improve the way we work together.<\/p>\n

The Have Your Say survey takes 20 minutes of your time and provides you with the opportunity to share your opinions and experiences in the Metro North workplace. Let us know how we\u2019ve improved, where we can continue to do better and what we are already doing well!<\/p>\n

Help us to continue the high-quality care we strive for and together, we will shape our culture. For further resources or information on Have Your Say please visit the Have Your Say\u00a0QHEPS page<\/a>.<\/p>\n

FAST FACTS<\/h3>\n

This week we will profile TPCH\u2019s After Hours Nurse Navigator.<\/p>\n

Did you know?:<\/strong><\/p>\n

    \n
  • The role of the After Hours Nurse Navigator (AHNN) is to provide complex clinical support in the after hours setting<\/li>\n
  • TPCH has a team of three Grade 7 After Hours Nurse Navigators who work on a rotating roster to cover an evening and night shift, 7 days a week<\/li>\n
  • They assist in surges in Emergency Department presentations to create capacity for further presentations<\/li>\n
  • They review patients of clinical concern, those requiring one-on-one cohorted patient specials, and also assist with the management of unstable and\/or high acuity patients<\/li>\n
  • The AHNN works alongside the Duty Nurse Manager to support coordination of patient access and hospital capacity for TPCH<\/li>\n
  • Their aim is to get the right patient, in the right bed, at the right time<\/li>\n
  • The AHHN supports MET calls and cardiac arrests as a part of the Rapid Response Team<\/li>\n<\/ul>\n

    They attend Code Blacks (personal threats) to assist with developing plans for staff and patient safety.<\/p>\n<\/div>

    <\/div>
    \n
    \n \n\t \n\t\"After \n\t\t
    Russell Hubbard<\/span> \n\t \n\t \n <\/div>\n
    \n \n\t \"After \n\t\t
    Angela Mutambi<\/span>\n\t \n\t \n <\/div>\n
    \n \"After \n\t\t
    Darrel Thiel<\/span>\n <\/div>\n<\/div>\n