{"id":14186,"date":"2023-04-27T10:34:12","date_gmt":"2023-04-27T00:34:12","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/extranet\/?p=14186"},"modified":"2023-05-03T10:37:46","modified_gmt":"2023-05-03T00:37:46","slug":"23-04-whats-new","status":"publish","type":"post","link":"https:\/\/metronorth.health.qld.gov.au\/extranet\/managers-memo\/23-04-whats-new","title":{"rendered":"What’s new"},"content":{"rendered":"

\"\"Have Your Say survey goes live next month!<\/h2>\n

What you need to do as a manager<\/strong><\/p>\n

Share the positive\u00a0<\/strong>
\nShare with your teams what has happened as a result of feedback in the 2021 survey. This QHEPS page<\/a> outlines\u00a0some of the high-level responses so please discuss this with your team and display this poster in your staff areas and tea rooms.\u00a0You may also like to remind your staff of the local improvements within your area.<\/p>\n

Encourage your team to complete the survey\u00a0<\/strong>
\nPlease encourage your team members to have their say during the survey period. This is a fantastic opportunity for staff to reflect on their workplace by acknowledging the things we do really well, and identifying the improvements we can make. This may mean allocating 15\u201320 minutes for them to do it if necessary. For a little bit of extra encouragement, a team-building prize (to the value of $300) will be awarded at random to a team in each facility with 100 per cent survey completion.<\/p>\n

Be equipped to answer questions\u00a0<\/strong>
\nTo help prepare you for these conversations, the Have Your Say Survey Accreditation Program is now available on the Talent Management System<\/a> (TMS). Completing this accreditation will equip you with the knowledge required to talk openly and honestly about the Have Your Say process with your team. There are eight short modules and the whole program only takes approximately 15 minutes to complete.<\/p>\n

In June, after the survey period, we will provide more online training to help you learn how to read your survey report.<\/p>\n

Complete the Have Your Say accreditation program<\/a><\/p>\n

Why it\u2019s important to ensure your team complete the survey?\u00a0<\/strong>
\nA minimum of 5 returned surveys are needed before a quantitative report can be generated for any survey category and you will receive\u00a0the qualitative (narrative) feedback if 10 or more of your team complete the survey. If you have fewer than these minimum responses from your team, the results will be pooled into the larger team.<\/p>\n

For more information on Have Your Say and to access further printable resources and FAQs for display in your area, please visit our QHEPS page<\/a>.<\/p>\n<\/div>

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Managing the risk of psychosocial hazards at work \u2013 from 1 April<\/h2>\n

Preventing psychological harm is an essential part of creating a healthy and safe workplace. A new Code of Practice<\/a> on Managing the risk of psychosocial hazards at work (commencing 1 April 2023) explains the laws and how to comply with them. The Code is an approved Code of Practice under the Work Health and Safety Act 2011<\/em> (WHS Act). It provides information on how psychosocial hazards and risks can be controlled or managed and can be used to help decide what\u2019s reasonably practicable to reduce risk.<\/p>\n

Psychosocial hazards are anything at work that may cause psychological harm. They can come from the way work is designed and managed, the working environment, or behaviours including bullying, harassment (including sexual harassment), discrimination, aggression and violence. Work-related psychological injuries and illness can have a significant negative impact on workers, their families, and businesses, with work-related psychological injuries on average having longer recovery times, higher costs, and require more time away from work when compared with physical injuries. Safe systems of work that manage psychosocial risks protect workers, decreases staff turnover and absenteeism, and may improve broader organisational performance and productivity.<\/p>\n

Metro North Health is currently undertaking a number of key initiatives to: identify opportunities for improvement; demonstrate how Metro North meets the intent of the legislation via the implementation of safe systems of work; and identify areas of the organisation that successfully manage this and share learnings. We have stood up a Psychosocial Working Group as part of the initial consultation phase with plans to broaden the consultation across Metro North in the coming weeks.<\/p>\n

Keep an eye out for future updates and information on resources, tools and how as a line manager you can become actively involved.<\/p>\n

Find out more about psychosocial hazards and the Managing the risks of psychosocial hazards at Work Code of Practice<\/a><\/p>\n<\/div>

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Performance development and planning with staff<\/h2>\n

The purpose of the Performance Development Plan<\/a> (PDP) process is intended to assist you, as a Metro North Health Manager in facilitating productive discussions with your employees about performance and behaviour expectations and development to support improved capability and career progression. This is a timely reminder to ensure your team’s professional development planning is underway. All PDP completion dates are to be recorded in the\u00a0Metro North TMS<\/a>. Once a PDP had been conducted, use one of the following TMS guides to add a PDP completion date (a manager or individual can add a completion date):<\/p>\n