{"id":193,"date":"2020-09-24T11:12:19","date_gmt":"2020-09-24T01:12:19","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/?p=193"},"modified":"2020-09-24T11:12:19","modified_gmt":"2020-09-24T01:12:19","slug":"tpch-culture-council-driving-positive-change","status":"publish","type":"post","link":"https:\/\/metronorth.health.qld.gov.au\/extranet\/newsletters\/tpch-newsletter\/tpch-culture-council-driving-positive-change","title":{"rendered":"TPCH Culture Council \u2013 driving positive change"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><div id=\"attachment_170\" style=\"width: 410px\" class=\"wp-caption alignright\"><img decoding=\"async\" aria-describedby=\"caption-attachment-170\" class=\"wp-image-170 size-fusion-400 lazyload\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-content\/uploads\/sites\/25\/2020\/09\/staff-listening-podcast-400x267.jpg\" alt=\"\" width=\"400\" height=\"267\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 400px; --smush-placeholder-aspect-ratio: 400\/267;\" \/><p id=\"caption-attachment-170\" class=\"wp-caption-text\">Culture Council members Dona Daniel and Ellen Grant at a recent Staff Listening Post in the staff dining area.<\/p><\/div>\n<p><strong>TPCH\u2019s Culture Council is a group of staff whose focus is to help build a culture that focuses on the shared goal of caring for our people to the best of our ability.\u00a0 Its aim is help drive genuine cultural change through initiatives that focus on improving the patient experience and supporting staff through compassion, commitment, innovation and connection.<\/strong><\/p>\n<p>The group, which meets monthly, operates on the premise that positive culture is built not only through the quality of clinical and practices, but through everyday personal behaviours and interactions with patients and staff.<\/p>\n<p>Executive Director Michele Gardner said that culture plays a key role in influencing the quality of the patient\u2019s experience.<\/p>\n<p>\u201cAt TPCH, we want to create a safe and welcoming environment for our patients, staff and visitors where people feel respected and cared for, both physically and emotionally,\u201d Michele said.<\/p>\n<p>\u201cIt\u2019s about staff putting the values of respect, integrity, compassion, high performance and teamwork into their everyday work, irrespective of their role.<\/p>\n<p>\u201cHow we conduct ourselves and how we make others feel, is integral to how others respond and how they perceive the caring we are giving them.<\/p>\n<p>\u201cTPCH\u2019s Culture Council is about progressively improving our culture so that patients, visitors and staff receive a high quality experience when they come to TPCH, whether it be to receive clinical care, or to \u00a0support the delivery of it.\u201d<\/p>\n<p>Since its inception in October 2019, the Culture Council has been involved in driving various organisational activities including Feel Good Wednesday, Ekka strawberry sundae stall, and Staff Listening Post.<\/p>\n<p>The Staff Listening Post was introduced during the initial stages of the COVID-19 response earlier this year, to provide staff with a face-to-face channel to give feedback and ideas about how to improve workplace culture. It is run by members of the Culture Council every Wednesday in the staff dining area, between 11.30am and 1.30pm, however due to recent changes with COVID-19 restrictions, the initiative has moved to a roving model whereby Council members visit various departments throughout TPCH to listen and discuss ideas with staff.<\/p>\n<p>The Staff Listening Post has received some good feedback from staff to date with common themes including hospital environment, Safe Space, parking and social\/cultural activities. All feedback is formally recorded and then tabled at the Culture Council\u2019s monthly meeting for discussion and action as required.<\/p>\n<p>As a result of feedback, the hospital is planning to shortly undertake a refresh of the staff dining area, establish a Green Teams sustainability committee to focus on recycling and waste management, and introduce a Breakkie with the Executive Director initiative.<\/p>\n<p>If you are interested in finding out more or joining TPCH\u2019s Culture Council, please contact Karen Leighton, A\/Facility Services Director on ext. 4868 or email: <a href=\"mailto:Karen.Leighton@health.qld.gov.au\">Karen.Leighton@health.qld.gov.au<\/a><\/p>\n<p><strong>Who\u2019s on our Culture Council?<br \/><\/strong>Michele Gardner, Executive (Chair)<br \/>Karen Leighton, Executive<br \/>Cecily Brasch, Neuropsychology<br \/>Tracey Brighton, Allied Health<br \/>Alex Chaudhuri, Infectious Diseases<br \/>Dona Daniel, Thoracic Ward<br \/>Ellen Grant, Occupational Therapy<br \/>Benjamin Hay, Physiotherapy<br \/>Wayne Hazell, Emergency Department<br \/>Madeline Hentschel, Safety and Quality<br \/>Paula Mogg, Occupational Health and Safety<br \/>Tanya Mountford, Children\u2019s Emergency Department<br \/>Jane Bebbington, Communications<br \/>Shaun Pandy, General Medicine<br \/>Margaret Porra, Heart Lung Program<br \/>Lisa Jane Purse, QuEST<br \/>Tricia Rolls, Psychology<br \/>Melanie Rule, Emergency Department<br \/>Rhonda Steel, Endoscopy<br \/>Kylie Sykes, Thoracic Ward<br \/>Melissa White, Patient Support Services<br \/>David Wood, Children\u2019s Emergency Department<br \/>Susan Adams, Thoracic Ward<br \/>Jim Crowhurst \u2013 Radiology<br \/>Kerrie Wilson \u2013 Surgery and Critical Care<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>TPCH\u2019s Culture Council is a group of staff whose focus is to help build a culture that focuses on the shared goal of caring for our people to the best of our ability.  Its aim is help drive genuine cultural change through initiatives that focus on improving the patient experience and supporting staff through compassion, commitment, innovation and connection. <\/p>\n","protected":false},"author":51,"featured_media":170,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"categories":[177],"tags":[],"class_list":["post-193","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tpch-newsletter"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>TPCH Culture Council \u2013 driving positive change - Staff Extranet<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TPCH Culture Council \u2013 driving positive change - Staff Extranet\" \/>\n<meta property=\"og:description\" content=\"TPCH\u2019s Culture Council is a group of staff whose focus is to help build a culture that focuses on the shared goal of caring for our people to the best of our ability. Its aim is help drive genuine cultural change through initiatives that focus on improving the patient experience and supporting staff through compassion, commitment, innovation and connection.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/tpch-culture-council-driving-positive-change\" \/>\n<meta property=\"og:site_name\" content=\"Staff Extranet\" \/>\n<meta property=\"article:published_time\" content=\"2020-09-24T01:12:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-content\/uploads\/sites\/25\/2020\/09\/staff-listening-podcast-400x267.jpg\" \/>\n<meta name=\"author\" content=\"Jo\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/tpch-culture-council-driving-positive-change\",\"url\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/tpch-culture-council-driving-positive-change\",\"name\":\"TPCH Culture Council \u2013 driving positive change - Staff Extranet\",\"isPartOf\":{\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/tpch-culture-council-driving-positive-change#primaryimage\"},\"image\":{\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/tpch-culture-council-driving-positive-change#primaryimage\"},\"thumbnailUrl\":\"\",\"datePublished\":\"2020-09-24T01:12:19+00:00\",\"author\":{\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/#\/schema\/person\/d1e83880c4ace0711256d77ab7a94fac\"},\"breadcrumb\":{\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/tpch-culture-council-driving-positive-change#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/tpch-culture-council-driving-positive-change\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/tpch-culture-council-driving-positive-change#primaryimage\",\"url\":\"\",\"contentUrl\":\"\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/tpch-culture-council-driving-positive-change#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"TPCH Culture Council \u2013 driving positive change\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/#website\",\"url\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/\",\"name\":\"Staff Extranet\",\"description\":\"Metro North Health\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/#\/schema\/person\/d1e83880c4ace0711256d77ab7a94fac\",\"name\":\"Jo\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/b883454ce293248bb251d0e0321e07da3370fc2276d08fc1b5800300cd740cfb?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/b883454ce293248bb251d0e0321e07da3370fc2276d08fc1b5800300cd740cfb?s=96&d=mm&r=g\",\"caption\":\"Jo\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"TPCH Culture Council \u2013 driving positive change - Staff Extranet","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"TPCH Culture Council \u2013 driving positive change - Staff Extranet","og_description":"TPCH\u2019s Culture Council is a group of staff whose focus is to help build a culture that focuses on the shared goal of caring for our people to the best of our ability. 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