{"id":20020,"date":"2024-03-28T11:43:37","date_gmt":"2024-03-28T01:43:37","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/extranet\/?p=20020"},"modified":"2024-03-28T13:23:30","modified_gmt":"2024-03-28T03:23:30","slug":"ed-tpch-20240328","status":"publish","type":"post","link":"https:\/\/metronorth.health.qld.gov.au\/extranet\/facility-messages\/ed-tpch-20240328","title":{"rendered":"Message from the Executive Director"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><div id=\"attachment_14377\" style=\"width: 210px\" class=\"wp-caption alignright\"><img decoding=\"async\" aria-describedby=\"caption-attachment-14377\" class=\"wp-image-14377 size-full lazyload\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2023\/05\/tami-photinos-200x300-1.jpg\" alt=\"Tami Photinos, Executive Director, The Prince Charles Hospital\" width=\"200\" height=\"300\" data-srcset=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2023\/05\/tami-photinos-200x300-1-100x150.jpg 100w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2023\/05\/tami-photinos-200x300-1.jpg 200w\" data-sizes=\"(max-width: 200px) 100vw, 200px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 200px; --smush-placeholder-aspect-ratio: 200\/300;\" \/><p id=\"caption-attachment-14377\" class=\"wp-caption-text\">Tami Photinos, Executive Director<\/p><\/div>\n<h4>As we enter the long Easter weekend, I am reminded about new beginnings and rejuvenation. This is particularly significant for us in health care when we are constantly faced with the challenges of caring for patients in a very busy and often unrelenting environment. When confronted with these pressures, it is essential we find ways to create balance in our lives so we can stay in a good place when we come to work each day and when we return home to our loved ones. This Easter, I hope that each of you gets the opportunity to find some balance in whatever you are doing, whether that be spending some time with those closest to you, enjoying your favourite past-time or hobby, or continuing to care for our patients. Each is important in helping give a sense of purpose and fulfilment to our lives. And of course, chocolate helps too!<\/h4>\n<p>My most important message to everyone this long weekend is to stay safe. Easter is always very busy on the roads and with this week&#8217;s wet weather, please take extra care when travelling. My sincere thanks to those staff who are working during the Easter period &#8211; your continued care and commitment are greatly appreciated.<\/p>\n<h3>Today&#8217;s events<\/h3>\n<\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><h4><img decoding=\"async\" class=\"alignright size-full wp-image-20021 lazyload\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/tpch-pride-team.jpg\" alt=\"TPCH Pride\" width=\"300\" height=\"200\" data-srcset=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/tpch-pride-team-200x133.jpg 200w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/tpch-pride-team-225x150.jpg 225w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/tpch-pride-team.jpg 300w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/200;\" \/>Trans Day of Visibility<\/h4>\n<p>Today, TPCH is holding local event to acknowledge Trans Day of Visibility which falls on 31 March. This day aims to celebrate the diversity and resilience of transgender individuals and raising awareness about the challenges they face. At TPCH, we are committed to inclusivity and equality, and creating a supportive and affirming environment where everyone feels valued and respected. To mark the day, TPCH Pride in Diversity Group is hosting an information stall in the The Cafe of the Common Good from 10am to 2pm, where staff can come and learn about transgender issues, pick up a pronoun badge, and discuss how they can get involved here at TPCH. Please come down and show your support.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\"><h4><img decoding=\"async\" class=\"alignright size-full wp-image-20022 lazyload\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/mac-doctors.jpg\" alt=\"TPCH Doctor's Day\" width=\"300\" height=\"200\" data-srcset=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/mac-doctors-200x133.jpg 200w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/mac-doctors-225x150.jpg 225w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/mac-doctors.jpg 300w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/200;\" \/>TPCH Doctor&#8217;s Day<\/h4>\n<p>Today is TPCH Doctors Day when we acknowledge the dedication and contribution of our doctors at TPCH in lieu of National Doctors Day on Saturday 30 March. At TPCH, we have approximately 700 medical staff who support the care of patients, using their skills and expertise to achieve best possible outcomes. A big thank you to all of our doctors for your commitment to providing first class care to the patients of TPCH!<\/p>\n<h3><\/h3>\n<h3 style=\"padding-top: 30px;\"><\/h3>\n<\/div><\/div><\/div><\/div><div class=\"fusion-text fusion-text-4\"><h3>Executive update<\/h3>\n<h4>Highlighting our achievements<\/h4>\n<p>I would like to share our recently published 2023 TPCH Year in Review report which gives a snapshot of our organisation\u2019s achievements from the previous calendar year. The publication highlights significant accomplishments across clinical service delivery, safety and quality, infrastructure, and staff health and well-being. The report was developed with input from each of hospital\u2019s key program areas, the Safety and Quality Unit and TPCH Executive Leadership Team. Enjoy the read!<\/p>\n<p><a title=\"TPCH Year in Review 2023_FINAL.pdf\" href=\"https:\/\/comms.health.qld.gov.au\/ch\/92002\/1x0kdx\/12421\/.pNEZ1QhsZsZy4oVUeshqMuOoyGMo49_jMGRieck.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"0\">Read TPCH Year in Review<\/a><\/p>\n<h3>TPCH SET Forum<\/h3>\n<p>Next Thursday 4 April, the Metro North Senior Executive Team (SET) will hold an all staff forum from 11.30am &#8211; 12.30pm in Room 4, Education Centre. This is an opportunity for staff to come and talk to SET, hear updates, ask questions and provide feedback.<\/p>\n<h3>Corporate Service Business Awards<\/h3>\n<p><span class=\"markm5c98jacq uM2yb\" data-markjs=\"true\">Congratulations<\/span>\u00a0to Finance Manager, Darren Ransom who was recognised at last Friday\u2019s annual Corporate Business Services Awards ceremony. These awards acknowledge the significant contribution\u00a0Corporate Business Services\u00a0staff make to the Metro North.<\/p>\n<p>Darren was awarded the winner of the People Focus category and runner-up of the Leadership category. Well done Darren, some well-deserved recognition. Glad we could be there to show our support!<\/p>\n<h3>Executive walkarounds<\/h3>\n<div id=\"attachment_20025\" style=\"width: 310px\" class=\"wp-caption alignright\"><img decoding=\"async\" aria-describedby=\"caption-attachment-20025\" class=\"wp-image-20025 size-full lazyload\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/icet-lab.jpg\" alt=\"ICETLab visit with members of the Critical Care Research Group\" width=\"300\" height=\"200\" data-srcset=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/icet-lab-200x133.jpg 200w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/icet-lab-225x150.jpg 225w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/icet-lab.jpg 300w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/200;\" \/><p id=\"caption-attachment-20025\" class=\"wp-caption-text\">ICETLab visit with members of the Critical Care Research Group<\/p><\/div>\n<p>This week, I visited with members of the Critical Care Research Group (CCRG) in acknowledgement of their 20-year anniversary. Accompanied by CCRG Director, Professor John Fraser, Acting Director Medical Services, Dr Mark Matussi and I had the opportunity to visit the CCRG&#8217;s Innovative Cardiovascular Engineering and Technology Lab (ICETLab) which plays an important role in shepherding the development of new cardiac support devices from idea to clinical implementation. In the lab we listened to PhD candidates Taylor Sing and Dhayananth Kanagarajan speak about their respective research projects relating to an Intra-Ventricular Balloon Pump and pulsatile ECMO. \u00a0We also had the chance to view the lab\u2019s world-renowned mock loop which mimics the heart\u2019s circulatory system, and acts as a testing platform for new cardiac support devices.<\/p>\n<p>The ICETLab is just one of the many ground-breaking initiatives driven by the CCRG which have revolutionised the care of the critically patients over the last two decades. Other prominent research projects include the ICU of the Future, Living Heart Project, COVID-19 Critical Consortium, the prevention of cannulae infections with \u2018super glue.\u2019<\/p>\n<p>I would like to congratulate Professor John Fraser and the entire CCRG team for their extraordinary work and commitment which has resulted in significant gains to the care of critically ill patients here at TPCH, and around the world. Well done on reaching this important milestone!<\/p>\n<div id=\"attachment_20026\" style=\"width: 310px\" class=\"wp-caption alignright\"><img decoding=\"async\" aria-describedby=\"caption-attachment-20026\" class=\"size-full wp-image-20026 lazyload\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/pulse-field-ablation-trio.jpg\" alt=\"l to r: Patient Gary Saunders, Dr Haris Haqqani and Tami Photinos\" width=\"300\" height=\"200\" data-srcset=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/pulse-field-ablation-trio-200x133.jpg 200w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/pulse-field-ablation-trio-225x150.jpg 225w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/pulse-field-ablation-trio.jpg 300w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/200;\" \/><p id=\"caption-attachment-20026\" class=\"wp-caption-text\">l to r: Patient Gary Saunders, Dr Haris Haqqani and Tami Photinos<\/p><\/div>\n<h3>Health Minister visit<\/h3>\n<p>This week, Minister for Health, Mental Health and Ambulance Service and Minister for Women, Shannon Fentiman visited TPCH to promote a $1.67 million funding investment into new Farapulse Consoles for all Queensland Health Electrophysiology locations. The new Farapulse technology is used to treat Queenslanders with irregular heart beats and deliver improved clinical safety, reduced wait times and overnight hospital stays, and improved outcomes for patients. As the State\u2019s leading cardiac centre, TPCH has performed 175 procedures using the new technology since it was introduced here 18 months ago. I had the opportunity to meet patient Gary who underwent the procedure at TPCH in October last year. Gary said he has experienced significant improvements in his health since having the procedure, and he even went home on the same day. We\u2019re pleased you\u2019re doing so well Gary.<\/p>\n<div style=\"background-position: left top; background-repeat: no-repeat; background-size: cover; padding: 0px 30px 10px; margin-top: 30px; min-height: 0px; border: 1px solid #007e8e;\">\n<div class=\"fusion-text fusion-text-2\">\n<h3><b><\/b>Undercover car parking ballot now open for staff<\/h3>\n<p>It is that time again when you can lodge your name in the ballot for undercover car parking at Jacaranda Place. This will be available from the end of April until the new multistorey car park in open. The ballot will open from 28 March to 11 April.<\/p>\n<p>All you need to do is send your name, department and contact number to\u00a0<a href=\"mailto:TPCH_Corporateservices@health.qld.gov.au\" data-linkindex=\"1\">TPCH_Corporateservices@health.qld.gov.au<\/a>\u00a0by COB 11 April to be in the draw to be allocated access to the undercover car park at Jacaranda Place (the adolescent mental health service located on our campus).<\/p>\n<p>Successful staff members will be notified via email and provided with the necessary access for a commencement date in towards the end of April.<\/p>\n<p><u>Please note<\/u>: TPCH staff who were previously allocated access in 2022 and 2023 will not be considered in this ballot.<\/p>\n<p>For any queries, please contact Bretine Curtis, Director Corporate Services on email:\u00a0<a href=\"mailto:TPCH_Corporateservices@health.qld.gov.au\" data-linkindex=\"2\">TPCH_Corporateservices@health.qld.gov.au<\/a><\/p>\n<\/div>\n<\/div>\n<h3>Graduate Certificate in Health Services Innovation<\/h3>\n<p>Metro North Health is again offering 30 clinical and non-clinical staff an opportunity to contribute to improvements in our health service through a Graduate Certificate in Health Services Innovation.<br \/>\nThe program delivered by Griffith University for Metro North Health aims to equip our staff with knowledge and skills of health systems, leading innovation, health economics\/cost effectiveness, and implementation science.<\/p>\n<p>I\u2019m committed to seeing TPCH continue to lead innovation and look at how we do things differently.<\/p>\n<p>For more information visit the\u00a0<a href=\"https:\/\/comms.health.qld.gov.au\/ch\/92002\/1x0kdx\/6542\/.pNEZ1QhsZsZy4oVUeshpoy7ODjfW.9gSImor2cT.html\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"3\">website<\/a>\u00a0and then reach out to Metro North Research\u2019s Learning Coordinator to\u00a0<a href=\"https:\/\/comms.health.qld.gov.au\/ch\/92002\/1x0kdx\/12429\/.pNEZ1QhsZsZy4oVUeshePozoROoh0eShRlHB78A.html\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"4\">book in a one on one teams meeting<\/a>\u00a0if you have questions.<\/p>\n<h3>FAST FACTS<\/h3>\n<p>Today we will profile the General Medicine Rapid Access Clinic (RAC) Service.<\/p>\n<p><b><i>Did you know?<\/i><\/b><\/p>\n<ul type=\"disc\">\n<li>\n<div id=\"attachment_20027\" style=\"width: 310px\" class=\"wp-caption alignright\"><img decoding=\"async\" aria-describedby=\"caption-attachment-20027\" class=\"size-full wp-image-20027 lazyload\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/rac-service-gm.jpg\" alt=\"RAC service team - Dr Kirsty Rogan and Dr Jeff Rowland\" width=\"300\" height=\"200\" data-srcset=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/rac-service-gm-200x133.jpg 200w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/rac-service-gm-225x150.jpg 225w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/rac-service-gm.jpg 300w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/200;\" \/><p id=\"caption-attachment-20027\" class=\"wp-caption-text\">RAC service team &#8211; Dr Kirsty Rogan and Dr Jeff Rowland<\/p><\/div><\/p>\n<p>RAC provides an alternative pathway for direct access to specialist input into both new and known patients care.<\/li>\n<li>RAC receives referrals from emergency department,\u00a0virtual emergency department, inpatient teams, specialist outpatient clinics and community general practices.<\/li>\n<li>RAC service consists of a dedicated registrar, general medical consultant and an administration officer.<\/li>\n<li>RAC service is delivered within the RED infrastructure with support from the RED nursing staff.<\/li>\n<li>RAC has received 1,025 referrals between November 2022 and February 2024.<\/li>\n<li>379\u00a0Patients referred from ED have avoided an admission.<\/li>\n<li>186\u00a0patient referrals have come from external sources and have avoided emergency presentations.<\/li>\n<li>305\u00a0patients received from inpatient general medical teams have facilitated earlier discharges successfully reducing length of stay.<\/li>\n<li>Admission rates following RAC review remain very low at 3%.<\/li>\n<\/ul>\n<h3>Staff profile<\/h3>\n<p><img decoding=\"async\" class=\"alignright size-full wp-image-20028 lazyload\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/ben-potts.jpg\" alt=\"Biomedical Technician Senior, Ben Potts. \" width=\"200\" height=\"300\" data-srcset=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/ben-potts-100x150.jpg 100w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/03\/ben-potts.jpg 200w\" data-sizes=\"(max-width: 200px) 100vw, 200px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 200px; --smush-placeholder-aspect-ratio: 200\/300;\" \/>This week, we\u2019ll profile Biomedical Technician Senior, Ben Potts.<\/p>\n<p>Having spent the last eight years working within Biomedical Technical Services, Ben is responsible for managing the entire life cycle of medical equipment,<br \/>\nstarting from acceptance testing all the way through to retirement. This includes conducting regular servicing as well as handling repairs.<\/p>\n<p>Possessing an Associate Degree in Electrical Engineering, Ben enjoys the satisfaction of solving problems related to complex medical equipment and finds great reward in seeing patients receive treatment on equipment he has serviced. He values integrity and honesty, and is deeply passionate about<br \/>\ndelivering the highest level of care to patients and serving the Queensland community.<\/p>\n<p>Outside of work, Ben enjoys spending time with his two daughters, taking them to new places and exploring. When the opportunity presents, he also indulges in a round of golf.<\/p>\n<h3>Shout out<\/h3>\n<p>This week\u2019s shout out goes to members of the Heart Lung Outpatients Department team for their tremendous coordination, collaboration and assistance in supporting an unexpected appointment for a VIP patient last Friday afternoon with Director of Cardiology, Prof Darren Walters.. Special thanks goes to Kate Bartholomew, Helen Nahuysen, Jason Brightwell and Nick Bucky for their excellent efforts. Well done team!<\/p>\n<h3>Closing thought<\/h3>\n<p>This week I&#8217;d like to talk about authenticity following a conversation I had with a senior staff member. The staff member, who I spoke with for quite awhile, was surprised by my candid, straight forward approach to our discussion, indicating that he would not have expected that style from an executive director.<\/p>\n<p>It made me think about that more often than not, we have pre-formulated expectations of people&#8217;s behaviours based on their titles and positions. We all have hidden biases, ideals and judgements that we apply to others, whether we intend to or not.<\/p>\n<p>The greatest asset we can bring to the workplace, irrespective of our position, is our genuine character. When we are natural and being ourselves, people will know it. When we are trying to be something or someone we&#8217;re not, we will falter. So best to stay with what you know &#8211; yourself!<br \/>\nThe following quote is reflective of this.<\/p>\n<p><i>&#8220;Authenticity is everything! You have to wake up every day and look in the mirror, and you want to be proud of the person who&#8217;s looking back at you. And you can only do that if you&#8217;re being honest with yourself and being a person of high character. You have an opportunity every single day to write that story of your life.&#8221; &#8211; Aaron Rodgers<\/i><\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:15px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-5\"><p><strong>Tami.<\/strong><\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:50px;width:100%;\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>As we enter the long Easter weekend, I am reminded about new beginnings and rejuvenation. This is particularly significant for us in health care when we are constantly faced with the challenges of caring for patients in a very busy and often unrelenting environment. When confronted with these pressures, it is essential we find ways to create balance in our lives so we can stay in a good place when we come to work each day and when we return home to our loved ones. <\/p>\n","protected":false},"author":77,"featured_media":10439,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"categories":[160,161],"tags":[],"class_list":["post-20020","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-facility-messages","category-ed-tpch"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Message from the Executive Director - Staff Extranet<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Message from the Executive Director - Staff Extranet\" \/>\n<meta property=\"og:description\" content=\"As we enter the long Easter weekend, I am reminded about new beginnings and rejuvenation. 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