{"id":20106,"date":"2024-04-04T10:32:03","date_gmt":"2024-04-04T00:32:03","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/extranet\/?p=20106"},"modified":"2024-04-08T11:01:05","modified_gmt":"2024-04-08T01:01:05","slug":"ed-coh-2024","status":"publish","type":"post","link":"https:\/\/metronorth.health.qld.gov.au\/extranet\/facility-messages\/ed-coh-2024","title":{"rendered":"Message from the Executive Director"},"content":{"rendered":"

\"Glynis

Glynis Schultz, Executive Director<\/p><\/div>\n

\"Central

Central Patient Intake Unit (CPIU) Team<\/p><\/div><\/p>\n

What a great week to travel around to see as many teams and staff as possible and get the opportunity to say thank you for so much inspirational work.<\/h4>\n

In the past few days, I have had the pleasure of visiting our teams and services at Kallangur Satellite Hospital, Aspley Community Health Centre, Cooinda House, Redcliffe Community Health Centre and Sandgate Dental Clinic.<\/p>\n

During these visits it became very clear to me that there were some very special Easter bunnies out there who literally never stopped putting our patients first over the break.<\/p>\n

Our Central Patient Intake Unit (CPIU), which facilitates referrals\u00a0to Specialist Outpatient and Outpatient Allied Health Services at Metro North Health, worked through Easter to catch up on our incoming referrals.<\/p>\n

Unfortunately, last week we experienced some statewide outages and slow internet speeds which impacted our network and key referral applications.<\/p>\n

The CPIU\u00a0team stood up through Easter and managed the situation so that there was minimal disruption to patient referral flow.<\/p>\n

I was extremely proud to have had the chance to say thank you to the team who did their utmost to put our patients first.<\/p>\n

Thank you CPIU – You are all truly amazing!<\/p>\n

ieMR – Making a difference to the patient and clinical experience<\/h3>\n

\"HealthBesides getting into some exercises of my own when I visited the Health Aging Assessment and Rehabilitation Team (HAART), I had a very complimentary discussion about the ieMR.<\/p>\n

This feedback focussed on examples where having access to the most up-to-date patient record was making such a difference to the delivery of care.<\/p>\n

And the compliments didn’t stop there:<\/p>\n

“It is much better for the patient as they don\u2019t have to repeat their story so many times.”<\/i><\/p>\n

“It is more time efficient \u2013 you don\u2019t have to scroll through charts to find a specific discipline entry as the discipline is stated in the note heading.”<\/p>\n

“Autotexts are great and save time and guide the team on what the expectation is for documentation (e.g. Case Review notes; Comprehensive Care assessments).”<\/p>\n

“You don\u2019t have to run around looking for charts; you can write a note anytime when you have quick ten minutes \u2013 rather than trying to find charts.”<\/p>\n

Let’s all play Active April Bingo!<\/h3>\n

\"StayDuring my visit to the Kallangur Satellite Hospital – I was give an important reminder that it was April No Falls month.<\/p>\n

April No Falls is a national and international campaign to educate and raise awareness of falls prevention and help those at risk of falling to stay on their feet.<\/p>\n

To make April No Falls more meaningful I encourage all COH staff and teams to take the Active April Challenge!<\/p>\n

Get moving for Active April by ticking off the\u00a0Active April Bingo<\/a>\u00a0activities listed.\u00a0You can do most of them as a team and some you need to find someone else to do some with.<\/p>\n

\"HumpyVisit to Cooinda and Oral Health<\/h3>\n

It was a joy to catch up with our Oral Health colleagues at Kallangur and Sandgate.<\/p>\n

These shining stars\u00a0treat hundreds of patients for specialist, orthodontist and general oral health concerns each month.<\/p>\n

At Cooinda, I found out about a wonderful initiative where residents are making new pen pals with Humpy Bong State School students looking for a friend like Lizzy (picture right).<\/p>\n

I also met a couple of the residents who had immersed themselves in a Ladies Thursday Virtual Reality Mediation Sessions.<\/p>\n

For resident Christina (centre below) the virtual meditation experience of an underwater setting was real and beautiful, the underwater visuals reminded her of an experience she had with a baby dolphin 20 years ago.<\/p>\n<\/div>

\"Virtual

Virtual reality sessions at Cooinda<\/p><\/div>\n<\/div><\/div><\/div>

\"Wearing

Wearing pink for patients at Kallangur<\/p><\/div>\n<\/div><\/div><\/div>

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\"Have<\/b>Have Your Say action plan \u2013 Get involved!<\/h3>\n

Last week, the Metro North Health Employee Engagement Action Plan 2023-25 was launched, which is in direct response to the most recent Have Your Say survey results and aims to significantly increase employee satisfaction over the next 12 months.<\/p>\n

Read the launch message<\/a>\u00a0from Jackie Hanson and Raelene Burke.<\/p>\n

Four key focus areas have been identified in the action plan with 21 initiatives sitting underneath. People and Culture have put an\u00a0EOI call out for employees across Metro North<\/b>\u00a0to be involved in one of 10 action groups which will co-design some these important projects.<\/p>\n

I encourage you to\u00a0read more about all the action groups<\/a>\u00a0and take this opportunity to be part of a diverse team who aim to effect real culture change for all Metro North employees.<\/p>\n

The first action groups commencing soon are:<\/p>\n