{"id":22384,"date":"2024-09-10T16:02:31","date_gmt":"2024-09-10T06:02:31","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/step-by-step-guide-ask-r-u-ok"},"modified":"2024-09-23T09:33:18","modified_gmt":"2024-09-22T23:33:18","slug":"step-by-step-guide-ask-r-u-ok","status":"publish","type":"post","link":"https:\/\/metronorth.health.qld.gov.au\/extranet\/news\/step-by-step-guide-ask-r-u-ok","title":{"rendered":"How to actually ask someone if they\u2019re OK, and how to respond if they\u2019re not"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h1>How to actually ask someone if they\u2019re OK, and how to respond if they\u2019re not<\/h1>\n<div id=\"attachment_22385\" style=\"width: 610px\" class=\"wp-caption alignright\"><img decoding=\"async\" aria-describedby=\"caption-attachment-22385\" class=\"wp-image-22385 size-fusion-600 lazyload\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/anna-jonsson-600x400.jpg\" alt=\"Anna Jonsson says sometimes people just need someone to lend a listening ear.\" width=\"600\" height=\"400\" data-srcset=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/anna-jonsson-200x133.jpg 200w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/anna-jonsson-225x150.jpg 225w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/anna-jonsson-300x200.jpg 300w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/anna-jonsson-400x267.jpg 400w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/anna-jonsson-600x400.jpg 600w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/anna-jonsson-768x512.jpg 768w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/anna-jonsson-800x533.jpg 800w, https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2024\/09\/anna-jonsson.jpg 900w\" data-sizes=\"(max-width: 600px) 100vw, 600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600\/400;\" \/><p id=\"caption-attachment-22385\" class=\"wp-caption-text\">Anna Jonsson says sometimes people just need someone to lend a listening ear.<\/p><\/div>\n<h4>With R U OK? Day coming up on Thursday 12 September, it\u2019s a good time to go over just how to ask someone if they are OK, and how to respond if they say \u201cnot really\u201d.<\/h4>\n<p>RBWH Culture and Wellbeing Coordinator Anna Jonsson says people in your life won\u2019t always tell you if something is not OK, so it\u2019s important to ask R U OK? any day and make it part of your everyday relationships with friends, family, and colleagues.<\/p>\n<p>\u201cBy opening up the conversation, it can help someone to find appropriate support and stop small problems from becoming bigger problems. Sometimes people just need someone to lend a listening ear,\u201d Anna says.<\/p>\n<p>Here\u2019s her step-by-step guide on how to go about checking on someone, and how to help them if they need it.<\/p>\n<ol>\n<li><strong>Ask R U OK?<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Pick your moment, the time and place is important for everyone to be comfortable.<\/li>\n<li>If now doesn\u2019t suit, organise a time that does.<\/li>\n<li>If they don\u2019t want to talk, that\u2019s OK, let them know you\u2019re there for them if or when they need.<\/li>\n<\/ul>\n<ol>\n<li><strong>Listen<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Be ready to listen, really listen.<\/li>\n<li>Give them time.<\/li>\n<li>Don\u2019t rush them, interrupt or jump in and try to solve their problems right away.<\/li>\n<\/ul>\n<ol>\n<li><strong>Encourage Action<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Help them to consider the next step that might lighten the load \u2013 talking to family, a trusted friend, their GP or another appropriate health professional.<\/li>\n<li>Suggest they try something that has worked for them or helped in the past if they\u2019ve faced a similar challenge.<\/li>\n<li>Find out if something has worked for them in the past to help them relax or bring them joy.<\/li>\n<\/ul>\n<ol>\n<li><strong>Check in<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Check in again soon. You can plan this with them.<\/li>\n<li>Ask them if they\u2019ve found ways to better manage their situation.<\/li>\n<li>Be understanding. It can take time.<\/li>\n<li>Stay in touch \u2013 genuine care and concern can make a real difference.<\/li>\n<\/ul>\n<p>For anyone needing urgent help please consider calling triple-0 or 1300-MHCALL.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>A step-by-step guide on how to go about checking on someone, and how to help them if they need it.<\/p>\n","protected":false},"author":77,"featured_media":22385,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"categories":[22,170,176,236],"tags":[],"class_list":["post-22384","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-newsletters","category-news-at-the-royal","category-metro-north-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to actually ask someone if they\u2019re OK, and how to respond if they\u2019re not - 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