{"id":24203,"date":"2025-06-12T08:00:52","date_gmt":"2025-06-11T22:00:52","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/patient-support-officer-jordan"},"modified":"2025-06-23T11:23:08","modified_gmt":"2025-06-23T01:23:08","slug":"patient-support-officer-jordan","status":"publish","type":"post","link":"https:\/\/metronorth.health.qld.gov.au\/extranet\/stars\/patient-support-officer-jordan","title":{"rendered":"Patient Support Officer Jordan receives a triple shout out from patients"},"content":{"rendered":"
\"\"

STARS’ Patient Support Officer Jordan efforts acknowledged by rehabilitation patients.<\/p><\/div>\n

Patient Support Officer Jordan receives a triple shout out from patients<\/h1>\n

Staff and patients in rehabilitation Ward 4B at STARS think they are very fortunate to have the services of Patient Support Officer (PSO) Jordan Nelson. So much so that Jordan recently received three nominations from patients for the outstanding care they received.<\/h4>\n

The nominations acknowledged Jordan\u2019s wonderful attitude and team focus.<\/span><\/p>\n

\u201cJordan is always happy to help, no job is a bother and he always has a smile for everyone. Well done \u2013 thanks for being a great team member and so patient focused.\u201d<\/span><\/p>\n

Jordan provides Ward 4B patients with a welcome smile and someone to chat to about topics other than their treatment.<\/span><\/p>\n

\u201cI joke with them that I am not here to prod or poke them – just to say hello,\u201d explains Jordan.<\/span><\/p>\n

\u201cNot being part of the clinical team often means that patients feel they can talk to you about other parts of their lives.<\/span><\/p>\n

\u201cThey like to tell me about places they\u2019ve travelled, significant life celebrations and what they did in their younger days. I enjoy listening to people\u2019s histories.\u201d<\/span><\/p>\n

Patients in the rehabilitation ward can be in hospital for lengthy periods while they recover from conditions like a stroke or spinal injury. Jordan\u2019s favourite part of his PSO role is patient interactions, particularly witnessing the amazing progress they make.<\/span><\/p>\n

\u201cFollowing a patient\u2019s journey from when they were bed-bound on arrival at hospital to being able to walk again is very rewarding.\u201d<\/span><\/p>\n

\u201cIt is also great to part of a broader team of doctors, nurses and allied health workers who work in collaboration to help patients reach their rehabilitation goals.\u201d<\/span><\/p>\n

When he isn\u2019t working at STARS Jordan likes to keep things fairly simple \u2013 catching up with a mate to play board games, having a drink or watching a movie.<\/span><\/p>\n

\u201cMy friends and I play a lot of deck-building board games.\u201d<\/span><\/p>\n

\u201cI\u2019ve also just returned from a two-week trip to Thailand. The highlights included meeting and enjoying time and experiences with a group of people from diverse backgrounds and cultures and seeing and learning more about elephants.\u201d<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

STARS’ rehabilitation ward 4b are very fortunate to have the services of Patient Support Officer Jordan Nelson. Jordan recently received three nominations from patients for the outstanding care they received.<\/p>\n","protected":false},"author":5,"featured_media":24205,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"categories":[22,172,236,240],"tags":[251],"class_list":["post-24203","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-stars-gazer","category-metro-north-news","category-stars","tag-rss-news"],"acf":[],"yoast_head":"\nPatient Support Officer Jordan receives a triple shout out from patients - Staff Extranet<\/title>\n<meta name=\"description\" content=\"If you\u2019ve visited STARS recently you may have noticed a beautiful new piece of artwork, 'Olden Times' by artist Rene Kulitja, hanging in the entrance to level 3.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Patient Support Officer Jordan receives a triple shout out from patients - Staff Extranet\" \/>\n<meta property=\"og:description\" content=\"If you\u2019ve visited STARS recently you may have noticed a beautiful new piece of artwork, 'Olden Times' by artist Rene Kulitja, hanging in the entrance to level 3.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/stars\/patient-support-officer-jordan\" \/>\n<meta property=\"og:site_name\" content=\"Staff Extranet\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-11T22:00:52+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-23T01:23:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/wp-content\/uploads\/sites\/10\/2025\/06\/stars-pso-jordan-nelson-f.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"900\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Douglas\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/stars\/patient-support-officer-jordan\",\"url\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/stars\/patient-support-officer-jordan\",\"name\":\"Patient Support Officer Jordan receives a triple shout out from patients - 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