{"id":8523,"date":"2021-03-10T15:17:24","date_gmt":"2021-03-10T05:17:24","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/?p=853"},"modified":"2021-03-10T15:17:24","modified_gmt":"2021-03-10T05:17:24","slug":"nurse-ambassador-program-success","status":"publish","type":"post","link":"https:\/\/metronorth.health.qld.gov.au\/extranet\/newsletters\/news-at-the-royal\/nurse-ambassador-program-success","title":{"rendered":"Nurse ambassador program success"},"content":{"rendered":"
\"Nurse

Nurse Ambassador Evile and the 9A South team<\/p><\/div>\n

A new Nurse Ambassador Program is being trialed in 9A South, with the first general ward ambassadors proving to be highly successful.<\/strong><\/p>\n

The program has previously been trialed at three surgical wards at RBWH, however this is the first time the role has been utilised in a general ward setting.<\/p>\n

Acting Nurse Unit Manager of 9A South Kym Baxter said the Ambassador role had improved the culture and safety on her ward.<\/p>\n

\u201cAt the start of the shift, the Ambassador has a chat with the Team Leader and identifies any patients that may be of concern, whether that\u2019s a patient who\u2019s been shown to be aggressive or who is delirious and needs redirection,\u201d Kym said.<\/p>\n

\u201cWe recently had a patient with post-operative delirium during an extremely busy shift,\u201d she said.<\/p>\n

\u201cRather than taking a nurse off the floor to focus on this patient, the Ambassador was able to sit there for an hour, have a chat and re-orientate them.<\/p>\n

\u201cIt made that patient feel more safe and secure and they weren\u2019t as agitated or aggressive as they\u2019d previously been.\u201d<\/p>\n

Currently, an Ambassador is rostered across the three surgical wards every afternoon and night shift during the week and on all three shifts on weekends.<\/p>\n<\/div>

<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

A new Nurse Ambassador Program is being trialed in 9A South, with the first general ward ambassadors proving to be highly successful.
\nThe program has previously been trialed at three surgical wards at RBWH, however this is the first time the role has been utilised in a general ward setting. <\/p>\n","protected":false},"author":53,"featured_media":841,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"categories":[176],"tags":[194],"class_list":["post-8523","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-at-the-royal","tag-rbwh"],"acf":[],"yoast_head":"\nNurse ambassador program success - Staff Extranet<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nurse ambassador program success - Staff Extranet\" \/>\n<meta property=\"og:description\" content=\"A new Nurse Ambassador Program is being trialed in 9A South, with the first general ward ambassadors proving to be highly successful. The program has previously been trialed at three surgical wards at RBWH, however this is the first time the role has been utilised in a general ward setting.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/nurse-ambassador-program-success\" \/>\n<meta property=\"og:site_name\" content=\"Staff Extranet\" \/>\n<meta property=\"article:published_time\" content=\"2021-03-10T05:17:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-content\/uploads\/sites\/25\/2021\/03\/nurse-ambassador-f-400x267.jpg\" \/>\n<meta name=\"author\" content=\"nealeian\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/nurse-ambassador-program-success\",\"url\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/nurse-ambassador-program-success\",\"name\":\"Nurse ambassador program success - Staff Extranet\",\"isPartOf\":{\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/nurse-ambassador-program-success#primaryimage\"},\"image\":{\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/nurse-ambassador-program-success#primaryimage\"},\"thumbnailUrl\":\"\",\"datePublished\":\"2021-03-10T05:17:24+00:00\",\"author\":{\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/#\/schema\/person\/724a09d5ca3dcb195fea4b9f1e29d77c\"},\"breadcrumb\":{\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/nurse-ambassador-program-success#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/nurse-ambassador-program-success\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/nurse-ambassador-program-success#primaryimage\",\"url\":\"\",\"contentUrl\":\"\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/uncategorized\/nurse-ambassador-program-success#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Nurse ambassador program success\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/#website\",\"url\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/\",\"name\":\"Staff Extranet\",\"description\":\"Metro North Health\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/#\/schema\/person\/724a09d5ca3dcb195fea4b9f1e29d77c\",\"name\":\"nealeian\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/77116e3d199c28518aac1a73e2b64a244abf2f2bf557b548b6af2f8f785b699c?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/77116e3d199c28518aac1a73e2b64a244abf2f2bf557b548b6af2f8f785b699c?s=96&d=mm&r=g\",\"caption\":\"nealeian\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Nurse ambassador program success - Staff Extranet","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"Nurse ambassador program success - Staff Extranet","og_description":"A new Nurse Ambassador Program is being trialed in 9A South, with the first general ward ambassadors proving to be highly successful. 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