{"id":9380,"date":"2022-05-31T15:36:02","date_gmt":"2022-05-31T05:36:02","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/?p=7144"},"modified":"2022-10-27T16:21:30","modified_gmt":"2022-10-27T06:21:30","slug":"staff-keep-rbwh-ticking","status":"publish","type":"post","link":"https:\/\/metronorth.health.qld.gov.au\/extranet\/newsletters\/news-at-the-royal\/staff-keep-rbwh-ticking","title":{"rendered":"Admin staff keep RBWH ticking!"},"content":{"rendered":"
\"Tina

Ward Administration Service Professional Tina Balfour is proud to work at RBWH!<\/p><\/div>\n

On 6 May, RBWH celebrated our incredible administration staff who play a vital role in the day-to-day running of the hospital for Administrative Professionals Day.<\/h4>\n

Admin staff were treated to a sweet treat to say thank you for their hard work, as well as some fun facts about the importance of administrative roles.<\/p>\n

Ward Administration Service Professional Tina Balfour has been working in the administration team at RBWH for 44 years and is proud of the important role she plays.<\/p>\n

\u201cI finished grade 12 in 1977 \u2013 a time of high interest rates and wide-spread unemployment. I was looking for a full-time administration role – it was a very competitive environment and every job I applied for had hundreds of applicants,\u201d Tina said.<\/em><\/p>\n

\u201cThrough hard work and a stroke of luck, I managed to secure a job at the Royal Brisbane Hospital (now RBWH) as a ward clerical assistant.<\/em><\/p>\n

\u201cI received just one day of training before commencing my role in a busy ward. It was like being in an alien world where everyone spoke a whole new language.<\/em><\/p>\n

\u201cLuckily for me, the sister in charge took me under her wing and taught me everything she knew. Most of the staff were friendly, but as it was a new role, there were some staff who thought a clinical area was no place for an admin officer.\u201d<\/em><\/p>\n

Things have changed significantly since then, with admin officers now playing a central role in the running of all RBWH wards!<\/p>\n

Tina said the introduction of computers was a big learning curve for admin officers and the hospital as a whole.<\/p>\n

\u201cWe had to move everything from being paper-based to a digital format when HIBISCUS was introduced in 1989.<\/em><\/p>\n

\u201cIt was a huge process, but I picked it up relatively quickly and eventually became a \u2018train the trainer\u2019. I even demonstrated the system to the Queensland Premier at the time, Wayne Goss.\u201d<\/em><\/p>\n

Overall, Tina says she has thoroughly enjoyed her time working in administration at RBWH.<\/p>\n

\u201cWhenever someone asks me what I do for work, I\u2019m so proud to say I work at RBWH as an admin officer,\u201d she said.<\/em><\/p>\n

\u201cI would encourage anyone thinking about an admin career to go for it! The opportunities are immense and the diversity of the roles available makes it a great career move.<\/em><\/p>\n

\u201cWhat we do is very, very important.\u201d<\/em><\/p>\n<\/div>

<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

On 6 May, RBWH celebrated the incredible administration staff who play a vital role in the day-to-day running of the hospital for Administrative Professionals Day.<\/p>\n","protected":false},"author":53,"featured_media":10398,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"categories":[176],"tags":[],"class_list":["post-9380","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-at-the-royal"],"acf":[],"yoast_head":"\nAdmin staff keep RBWH ticking! - Staff Extranet<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Admin staff keep RBWH ticking! - Staff Extranet\" \/>\n<meta property=\"og:description\" content=\"On 6 May, RBWH celebrated the incredible administration staff who play a vital role in the day-to-day running of the hospital for Administrative Professionals Day.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/metronorth.health.qld.gov.au\/extranet\/newsletters\/news-at-the-royal\/staff-keep-rbwh-ticking\" \/>\n<meta property=\"og:site_name\" content=\"Staff Extranet\" \/>\n<meta property=\"article:published_time\" content=\"2022-05-31T05:36:02+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-27T06:21:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-content\/uploads\/sites\/25\/2022\/05\/tina-balfour-admin-day-b.jpg\" \/>\n<meta name=\"author\" content=\"nealeian\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/newsletters\/news-at-the-royal\/staff-keep-rbwh-ticking\",\"url\":\"https:\/\/metronorth.health.qld.gov.au\/extranet\/newsletters\/news-at-the-royal\/staff-keep-rbwh-ticking\",\"name\":\"Admin staff keep RBWH ticking! 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