{"id":580,"date":"2017-10-09T02:25:05","date_gmt":"2017-10-09T02:25:05","guid":{"rendered":"https:\/\/dev.metronorth.health.qld.gov.au\/kilcoy\/?page_id=580"},"modified":"2025-09-17T09:25:22","modified_gmt":"2025-09-16T23:25:22","slug":"assistance-for-you-and-your-family","status":"publish","type":"page","link":"https:\/\/metronorth.health.qld.gov.au\/kilcoy\/patients-and-visitors\/assistance-for-you-and-your-family","title":{"rendered":"Assistance for you and your family"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_3_4 3_4 fusion-three-fourth fusion-column-first\" style=\"--awb-bg-size:cover;width:75%;width:calc(75% - ( ( 4% ) * 0.75 ) );margin-right: 4%;\" id=\"assistance-family\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Assistance for you and your family<\/h1><\/div><div class=\"fusion-widget-area awb-widget-area-element fusion-widget-area-1 fusion-content-widget-area\" style=\"--awb-title-size:1.214rem;--awb-title-color:#008598;--awb-padding:0px 0px 0px 0px;\"><div id=\"custom_html-2\" class=\"widget_text widget widget_custom_html\" style=\"border-style: solid;border-color:transparent;border-width:0px;\"><div class=\"textwidget custom-html-widget\"><div class=\"on-this-page\"><h4>On this page<\/h4><ul id=\"onThisPage\"><\/ul><\/div><\/div><\/div><div class=\"fusion-additional-widget-content\"><\/div><\/div><div class=\"fusion-menu-anchor\" id=\"accom-travel\"><\/div><div class=\"fusion-text fusion-text-1\"><h2>Accommodation and travel<\/h2>\n<p>If you live in a rural or remote area and need to travel more than 50km for specialist medical services not available locally, you may be eligible for the <a href=\"http:\/\/www.qld.gov.au\/health\/services\/travel\/subsidies\/\">Patient Travel Subsidy Scheme (PTSS)<\/a> to help with your travel and accommodation costs.<\/p>\n<p>For accommodation located close to the Kilcoy Hospital, view <a href=\"https:\/\/maps.app.goo.gl\/AkTFHppuy7GiEWu99\">the nearest accommodation on Google Maps.<\/a><\/p>\n<h2>Aboriginal and Torres Strait Islander hospital service<\/h2>\n<p>The<a href=\"https:\/\/metronorth.health.qld.gov.au\/kilcoy\/healthcare-services\/aboriginal-torres-strait-islander-health\"> Aboriginal and Torres Strait Islander hospital service<\/a> supports and advocates for Aboriginal and Torres Strait Islander patients and their support persons through their hospital journey to, during and after hospital. We work with patients and families to make sure the appropriate care and support is given.<\/p>\n<\/div><div class=\"fusion-menu-anchor\" id=\"interpreter\"><\/div><div class=\"fusion-text fusion-text-2\"><h2>Interpreter services<\/h2>\n<p>At Metro North Health,\u00a0<strong>we provide FREE interpreter and translation services<\/strong>\u00a0in various languages including AUSLAN and First Nations with native speakers.<\/p>\n<p>All of our interpreters are professionally trained, please ask our staff for help.<\/p>\n<p>More about <a href=\"https:\/\/metronorth.health.qld.gov.au\/about-us\/people-with-disability\">language services at Metro North<\/a>.<\/p>\n<\/div><div class=\"fusion-menu-anchor\" id=\"disability-access\"><\/div><div class=\"fusion-text fusion-text-3\"><h2>Disability access<\/h2>\n<p>We have facilities to assist people with disabilities access the hospital.<span data-teams=\"true\"><br \/>\n<\/span><\/p>\n<ul>\n<li><span data-teams=\"true\">A reserved disability parking bay in the car park<br \/>\n<\/span><\/li>\n<li><span data-teams=\"true\">access ramp to hospital<br \/>\n<\/span><\/li>\n<li><span data-teams=\"true\">wheelchairs available<br \/>\n<\/span><\/li>\n<li><span data-teams=\"true\">Accessible toilets. Ask staff if you need further directions one near reception<br \/>\n<\/span><\/li>\n<\/ul>\n<p>More about <a href=\"https:\/\/metronorth.health.qld.gov.au\/about-us\/people-with-disability\">disability support services at Metro North<\/a>.<\/p>\n<\/div><div class=\"fusion-menu-anchor\" id=\"advance-care\"><\/div><div class=\"fusion-text fusion-text-4\"><h2>Advance care planning<\/h2>\n<p><a href=\"https:\/\/metronorth.health.qld.gov.au\/hospitals-services\/advance-care-planning\">Advance care planning<\/a>\u00a0is a process of planning for your future health and personal care so your values, beliefs and preferences are made known. This can help to guide decision-making at a future time if you cannot make or communicate your decisions.<\/p>\n<\/div><div class=\"fusion-menu-anchor\" id=\"chaplains\"><\/div><div class=\"fusion-text fusion-text-5\" id=\"rbwh-chaplains\"><h2>Chaplains<\/h2>\n<p>Chaplains offer spiritual support and pastoral care to patients, visitors and staff.<\/p>\n<p>More about <a href=\"https:\/\/metronorth.health.qld.gov.au\/about-us\/multicultural-health\/spiritual-support-services\">spiritual support services at Metro North<\/a>.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_4 1_4 fusion-one-fourth fusion-column-last rhs-col\" style=\"--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 4% ) * 0.25 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last contact-us\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-6\"><h2>Contact us<\/h2>\n<p><strong>General enquiries<\/strong><br \/>\n<strong>Phone:<\/strong>\u00a0(07) 5422\u00a04411<\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:8px;margin-bottom:8px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-align-block\"><a class=\"fusion-button button-flat fusion-button-default-size button-darkgreen fusion-button-darkgreen button-1 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/metronorth.health.qld.gov.au\/rbwh\/patients-and-visitors\/visitor-information\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Visiting hours &amp; wards<\/span><\/a><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2px;margin-bottom:2px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-align-block\"><a class=\"fusion-button button-flat fusion-button-default-size button-darkgreen fusion-button-darkgreen button-2 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/metronorth.health.qld.gov.au\/rbwh\/patients-and-visitors\/parking-and-transport\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Parking &amp; transport<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":23,"featured_media":0,"parent":392,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"tags":[11,145,146],"class_list":["post-580","page","type-page","status-publish","hentry","tag-kilcoy-hospital","tag-accommodation","tag-travel"],"acf":[],"_links":{"self":[{"href":"https:\/\/metronorth.health.qld.gov.au\/kilcoy\/wp-json\/wp\/v2\/pages\/580","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metronorth.health.qld.gov.au\/kilcoy\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/metronorth.health.qld.gov.au\/kilcoy\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/kilcoy\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/kilcoy\/wp-json\/wp\/v2\/comments?post=580"}],"version-history":[{"count":13,"href":"https:\/\/metronorth.health.qld.gov.au\/kilcoy\/wp-json\/wp\/v2\/pages\/580\/revisions"}],"predecessor-version":[{"id":5751,"href":"https:\/\/metronorth.health.qld.gov.au\/kilcoy\/wp-json\/wp\/v2\/pages\/580\/revisions\/5751"}],"up":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/kilcoy\/wp-json\/wp\/v2\/pages\/392"}],"wp:attachment":[{"href":"https:\/\/metronorth.health.qld.gov.au\/kilcoy\/wp-json\/wp\/v2\/media?parent=580"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/kilcoy\/wp-json\/wp\/v2\/tags?post=580"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}