{"id":615,"date":"2017-10-09T05:13:09","date_gmt":"2017-10-09T05:13:09","guid":{"rendered":"https:\/\/dev.metronorth.health.qld.gov.au\/kilcoy\/?page_id=615"},"modified":"2024-11-28T14:28:43","modified_gmt":"2024-11-28T04:28:43","slug":"your-appointment","status":"publish","type":"page","link":"https:\/\/metronorth.health.qld.gov.au\/kilcoy\/patients-and-visitors\/your-appointment","title":{"rendered":"Your appointment (outpatients)"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_3_4 3_4 fusion-three-fourth fusion-column-first\" style=\"--awb-bg-size:cover;width:75%;width:calc(75% - ( ( 4% ) * 0.75 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Your appointment (outpatients)<\/h1><\/div><div class=\"fusion-text fusion-text-1 lead\"><p>At your outpatient appointment you will see a health professional about your condition without being admitted into hospital.<\/p>\n<\/div><div class=\"fusion-widget-area awb-widget-area-element fusion-widget-area-1 fusion-content-widget-area\" style=\"--awb-title-size:1.214rem;--awb-title-color:#008598;--awb-padding:0px 0px 0px 0px;\"><div id=\"custom_html-2\" class=\"widget_text widget widget_custom_html\" style=\"border-style: solid;border-color:transparent;border-width:0px;\"><div class=\"textwidget custom-html-widget\"><div class=\"on-this-page\"><h4>On this page<\/h4><ul id=\"onThisPage\"><\/ul><\/div><\/div><\/div><div class=\"fusion-additional-widget-content\"><\/div><\/div><div class=\"fusion-text fusion-text-2\"><h2>Requesting an appointment<\/h2>\n<p>To get an outpatient appointment, your GP needs to send a referral to the hospital.\u00a0<span style=\"line-height: 1.5;\">The hospital will send you a letter either offering an appointment or advising that your name has been placed on a<\/span><span style=\"line-height: 1.5;\">\u00a0<\/span><a style=\"line-height: 1.5;\" href=\"https:\/\/www.qld.gov.au\/health\/services\/hospital-care\/waiting-lists\/\">wait list<\/a><span style=\"line-height: 1.5;\">.\u00a0<\/span><span style=\"line-height: 1.5;\">Your letter will advise you on the clinic you are required to attend and how to prepare for your appointment.<\/span><span style=\"line-height: 1.5;\">\u00a0If your condition changes or you are concerned about your health before the date of your appointment, please contact your GP.<\/span><\/p>\n<p><span style=\"line-height: inherit;\">During your appointment you will speak to a health professional either in person or via video conference (this is called <a href=\"https:\/\/metronorth.health.qld.gov.au\/kilcoy\/healthcare-services\/telehealth\">Telehealth<\/a>). Kilcoy Hospital offers some outreach services for oral health and antenatal care.\u00a0<\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-3\" id=\"ways-appnt\"><h2>Ways you may be offered your appointment<\/h2>\n<p>You will have been sent either a letter, SMS\/text, or email (only for Telehealth (video call) | Virtual Care ) for your upcoming appointment.<\/p>\n<p>You may not be seen at the exact time you were booked.<\/p>\n<p>There are several ways you can see your doctor or health professional<\/p>\n<h3>Face to Face<\/h3>\n<p>You will need to attend a hospital or healthcare facility to be seen by your health professional.<\/p>\n<h3>Telephone<\/h3>\n<p>A health professional will call you on your phone, this may be your home phone or mobile. The call may occur anytime during the booked clinic session.<\/p>\n<p>Please choose a quiet and private space so you can answer and ask questions<\/p>\n<h2>Telehealth (video call)<\/h2>\n<p>Telehealth is a video call that is a safe and easy way of delivering healthcare.<\/p>\n<p>This service may be accessed from your home using your computer, tablet, or smart phone. A Telehealth appointment may also be possible from your local public hospital, GP Clinic, or another healthcare service.<\/p>\n<p>Talk about Telehealth options with your health professional.<\/p>\n<p>Find out more about how <a href=\"https:\/\/metronorth.health.qld.gov.au\/hospitals-services\/telehealth-services\">Telehealth appointments work<\/a> and how to <a href=\"https:\/\/metronorth.health.qld.gov.au\/hospitals-services\/telehealth-services\">test if Telehealth works on your device<\/a>.<\/p>\n<\/div><div class=\"fusion-text fusion-text-4\"><h2>Your appointment<\/h2>\n<p>When you arrive, register your attendance at the reception desk with your appointment letter.<\/p>\n<p>At your first appointment your health professional will discuss your concerns and a health care plan. You may require an examination or further tests. Your health professional will also advise if you require further appointments.<\/p>\n<h2>What to bring<\/h2>\n<h3>Each time you visit us<\/h3>\n<ul>\n<li>Your Medicare card<\/li>\n<li>Private health insurance card (if you have one)<\/li>\n<li>Health Care Card and\/or concession card (if you have one)<\/li>\n<li>Current medications (prescription, over the counter and herbal medicine)<\/li>\n<li>Relevant x-rays, scans or any other test results or reports<\/li>\n<li>Glasses, hearing and mobility aids<\/li>\n<\/ul>\n<h3>For an outpatient or clinic appointment<\/h3>\n<ul>\n<li>Your appointment letter<\/li>\n<li>Any special\u00a0items listed on your letter<\/li>\n<li>WorkCover claim number (if relevant)<\/li>\n<li>Snacks, a drink or money to buy refreshments<\/li>\n<li>Something to read or do while you wait<\/li>\n<\/ul>\n<\/div><div class=\"fusion-menu-anchor\" id=\"clinics\"><\/div><div class=\"fusion-text fusion-text-5\"><h2>Outpatient clinics contact<\/h2>\n<p>Please call the corresponding clinic number to:<\/p>\n<ul>\n<li>confirm your have received your appointment request<\/li>\n<li>change or cancel your appointment<\/li>\n<li>update your contact details.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_4 1_4 fusion-one-fourth fusion-column-last rhs-col\" style=\"--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 4% ) * 0.25 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last contact-us\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-6\"><h2 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"30\" data-lineheight=\"36px\">Contact us<\/h2>\n<p><strong>Kilcoy Hospital<\/strong><br \/>\n<strong>Location:<\/strong>\u00a012 Kropp Street<br \/>\nKILCOY QLD 4515<br \/>\n<strong>Phone:<\/strong>\u00a0(07)\u00a05422\u00a04411<\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2px;margin-bottom:2px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-align-block\"><a class=\"fusion-button button-flat fusion-button-default-size button-darkgreen fusion-button-darkgreen button-1 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/metronorth.health.qld.gov.au\/kilcoy\/patients-and-visitors\/visitor-information\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Visiting hours<\/span><\/a><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2px;margin-bottom:2px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-align-block\"><a class=\"fusion-button button-flat fusion-button-default-size button-darkgreen fusion-button-darkgreen button-2 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/metronorth.health.qld.gov.au\/kilcoy\/patients-and-visitors\/parking-and-transport\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Parking &amp; transport<\/span><\/a><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2px;margin-bottom:2px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-align-block\"><a class=\"fusion-button button-flat fusion-button-default-size button-darkgreen fusion-button-darkgreen button-3 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/metronorth.health.qld.gov.au\/kilcoy\/patients-and-visitors\/maps-and-directions\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Maps &amp; directions<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-7\"><div class=\"dataTables_wrapper no-footer\" id=\"clinics_table_wrapper\"><div id=\"clinics_table_length\" class=\"dataTables_length\" style=\"width: 100%;\" ><table aria-describedby=\"clinics_table_info\" role=\"grid\" id=\"clinic_table\" class=\"tablepress tablepress-clinics dataTable no-footer\"><thead><tr role=\"row\" class=\"row-1 odd\"><th aria-label=\"Clinic: activate to sort column ascending\" colspan=\"1\" rowspan=\"1\" aria-controls=\"clinics_table\" tabindex=\"0\" class=\"column-1 sorting tablet desktop\">Clinic<\/th><th aria-label=\"Phone\" colspan=\"1\" rowspan=\"1\" aria-controls=\"clinics_table\" tabindex=\"0\" class=\"column-2 tablet-l desktop\">Phone<\/th><th aria-label=\"Location\" colspan=\"1\" rowspan=\"1\" tabindex=\"0\" class=\"column-3 desktop\">Location<\/th><th aria-label=\"Tag\" colspan=\"1\" rowspan=\"1\" tabindex=\"0\" class=\"column-4 desktop\">Tag<\/th><\/thead><tbody class=\"row-hover\"><tr role=\"row\" class=\"row-2\"><td class=\"column-1\">Antenatal shared care<\/td><td class=\"column-2\">(07)&nbsp;5433&nbsp;8888<\/td><td class=\"column-3\">Kilcoy Hospital<wbr><\/td><td class=\"column-4\"><\/td><\/tr><tr role=\"row\" class=\"row-2\"><td class=\"column-1\">Dental Services<\/td><td class=\"column-2\">(07)&nbsp;3008&nbsp;8351<\/td><td class=\"column-3\">Kilcoy Hospital<wbr><\/td><td class=\"column-4\"><\/td><\/tr><tr role=\"row\" class=\"row-2\"><td class=\"column-1\">Physiotherapy<\/td><td class=\"column-2\">(07)&nbsp;5422&nbsp;4419<\/td><td class=\"column-3\">Kilcoy Hospital<wbr><\/td><td class=\"column-4\"><\/td><\/tr><tr role=\"row\" class=\"row-2\"><td class=\"column-1\">Social Work (internal hospital referrals only)<\/td><td class=\"column-2\">(07)&nbsp;5422&nbsp;4437<\/td><td class=\"column-3\">Kilcoy Hospital<wbr><\/td><td class=\"column-4\"><\/td><\/tr><tr role=\"row\" class=\"row-2\"><td class=\"column-1\">Telehealth<\/td><td class=\"column-2\">(07)&nbsp;5422&nbsp;4411<\/td><td class=\"column-3\">Kilcoy Hospital<wbr><\/td><td class=\"column-4\"><\/td><\/tr><\/tbody><\/table><\/div><\/div><script type=\"text\/javascript\" src=\"https:\/\/cdn.datatables.net\/v\/dt\/jqc-1.12.4\/dt-1.10.15\/fc-3.2.2\/fh-3.1.2\/r-2.1.1\/sc-1.4.2\/datatables.min.js\"><\/script><script type=\"text\/javascript\">\r\n\r\n\t\t\tjQuery(document).ready(function($){\r\n\t\t\t\t$(\"#clinic_table\").dataTable({\r\n\t\t\t\t\t\"oLanguage\": {\r\n\t\t\t\t  \t\t\"sSearch\": \"Find a clinic:\"\r\n       \t\t\t\t\t},\r\n\t\t\t\t\t\"order\":[],\r\n\t\t\t\t\t\"orderClasses\":false,\r\n\t\t\t\t\t\"stripeClasses\":[\"even\",\"odd\"],\r\n\t\t\t\t\t\"responsive\" : { \r\n\t\t\t\t\t\tdetails: {\r\n\t\t\t\t\t\t\tdisplay: $.fn.dataTable.Responsive.display.childRowImmediate,\r\n\t\t\t\t\t\t\ttype: \"\"\r\n\t\t\t        \t\t}\r\n\t\t\t        \t},\r\n\t\t\t        \t\"paging\": false,\r\n\t\t\t\t\t\"info\": 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