{"id":2303,"date":"2026-07-06T14:28:06","date_gmt":"2026-07-06T04:28:06","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/?page_id=2303"},"modified":"2026-09-24T15:09:38","modified_gmt":"2026-09-24T05:09:38","slug":"telehealth","status":"publish","type":"page","link":"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/healthcare-programs\/telehealth","title":{"rendered":"Virtual care and Telehealth appointments"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_4 1_4 fusion-flex-column rhs-col\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-widget-area awb-widget-area-element fusion-widget-area-1 fusion-content-widget-area qh-side-nav\" style=\"--awb-title-size:1.214rem;--awb-title-color:#333333;--awb-padding:0px 0px 0px 0px;\"><div id=\"nav_menu-2\" class=\"widget widget_nav_menu\" style=\"border-style: solid;border-color:transparent;border-width:0px;\"><div class=\"menu-lhs-menu-our-health-our-way-container\"><ul id=\"menu-lhs-menu-our-health-our-way\" class=\"menu\"><li id=\"menu-item-2348\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-has-children menu-item-2348\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/\">Our Health, Our Way<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-2349\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2349\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/healthcare\">Services and information<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-2357\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2357\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/healthcare\/services\">Healthcare services<\/a><\/li>\n\t\t<li id=\"menu-item-2351\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2351\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/healthcare\/information\">Healthcare information<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-2350\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2350\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/healthcare-programs\">Healthcare programs<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-2358\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2358\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/healthcare-programs\/better-together-van\">Better Together Van<\/a><\/li>\n\t\t<li id=\"menu-item-2359\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2359\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/healthcare-programs\/better-together-medication\">Better Together Medication Access<\/a><\/li>\n\t\t<li id=\"menu-item-2360\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2360\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/healthcare-programs\/sistas-shawl\">Sistas Shawl<\/a><\/li>\n\t\t<li id=\"menu-item-2361\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2361\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/healthcare-programs\/deadly-feet\">Deadly Feet<\/a><\/li>\n\t\t<li id=\"menu-item-2362\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2362\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/healthcare-programs\/deadly-smiles\">Deadly Smiles<\/a><\/li>\n\t\t<li id=\"menu-item-2363\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2363\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/healthcare-programs\/emergency-care\">Virtual emergency care<\/a><\/li>\n\t\t<li id=\"menu-item-2364\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2364\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/healthcare-programs\/telehealth\">Virtual care and Telehealth appointments<\/a><\/li>\n\t\t<li id=\"menu-item-2365\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2365\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/healthcare-programs\/partnership\">Partnership programs<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-2373\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2373\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/campaigns\">Campaigns<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-2374\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2374\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/campaigns\/stop-racism\">Stop Racism. It Starts with Me<\/a><\/li>\n\t\t<li id=\"menu-item-2375\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2375\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/campaigns\/accurate-identification\">Accurate Identification<\/a><\/li>\n\t\t<li id=\"menu-item-2376\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2376\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/campaigns\/kindness-care-community\">Kindness, Care, Community<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-2378\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2378\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/workforce\">Workforce<\/a><\/li>\n\t<li id=\"menu-item-2380\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2380\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/consumers-vendors\">Consumers and vendors<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-2381\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2381\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/consumers-vendors\/consumer-eoi\">Consumer Expression of Interest<\/a><\/li>\n\t\t<li id=\"menu-item-2382\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2382\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/consumers-vendors\/vendor-eoi\">Vendor Expression of Interest<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-2384\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2384\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/news\">News<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-2385\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2385\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/news\/talk-about-newsletter\">Talk-About Newsletter<\/a><\/li>\n\t\t<li id=\"menu-item-2386\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2386\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/news\/year-in-review\">Year in review<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-2388\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2388\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/keep-connected\">Keep connected<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-3004\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3004\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/keep-connected\/coh-elders-yarning-circle\">COH Elders Yarning Circle<\/a><\/li>\n\t\t<li id=\"menu-item-3003\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3003\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/keep-connected\/ckw-yarning-table\">CKW Yarning Table<\/a><\/li>\n\t\t<li id=\"menu-item-3005\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3005\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/health-equity\/yarning-hub\" title=\"External link\">Health Equity Yarning Hub<\/a><\/li>\n\t\t<li id=\"menu-item-3006\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3006\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/health-equity\/stop-racism-yarning-hub\" title=\"External link\">Stop Racism Yarning Hub<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-3017\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3017\"><a href=\"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/about-us\">About us<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/div><\/div><div class=\"fusion-additional-widget-content\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:20px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-1 lead\"><p>Getting health care doesn\u2019t always mean going into a clinic. Virtual care lets you connect with your health professional in different ways.<\/p>\n<\/div><div class=\"fusion-text fusion-text-2\"><p>Virtual care is a way of getting health care, checkups and tests without having to see your health professional in person.<\/p>\n<p>A virtual care appointment is just like a regular appointment; only the specialist you will be seeing and talking with is on a monitor with sound coming through speakers.<\/p>\n<h3 class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 24; line-height: 1.2;\" data-fontsize=\"24\" data-lineheight=\"28.8px\">How to use virtual care<\/h3>\n<p>You can ask about virtual care when booking an appointment with:<\/p>\n<ul>\n<li>your GP or specialist<\/li>\n<li>community health services<\/li>\n<li>hospital outpatient clinics<\/li>\n<li>some private health providers, such as specialists and surgeons.<\/li>\n<\/ul>\n<h3 class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 24; line-height: 1.2;\" data-fontsize=\"24\" data-lineheight=\"28.8px\">Benefits of Virtual Care<\/h3>\n<p>By choosing to attend your appointment via virtual care, you can;<\/p>\n<ul>\n<li>Reduce\/remove your need to travel.<\/li>\n<li>Save money that would have been spent on parking\/fuel\/public transport.<\/li>\n<li>Spend less time away from home and work.<\/li>\n<li>Improve your access to timely care.<\/li>\n<\/ul>\n<p>Some appointments will work better in person. Ask your health professional if virtual care could suit your needs. Together you can decide if a video, phone, or remote monitoring option is best, or if you need to come in. If you wish to see a doctor via virtual care, contact your specialist clinic or booking team to find out if your appointment can be provided by (telehealth) video or phone. Your healthcare team will check if virtual care is suitable for your needs.<\/p>\n<p>For more information <a href=\"https:\/\/metronorth.health.qld.gov.au\/hospitals-services\/telehealth-services\">visit the website<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":53,"featured_media":0,"parent":2293,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"100-width-with-banner.php","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"tags":[],"class_list":["post-2303","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/wp-json\/wp\/v2\/pages\/2303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/wp-json\/wp\/v2\/users\/53"}],"replies":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/wp-json\/wp\/v2\/comments?post=2303"}],"version-history":[{"count":11,"href":"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/wp-json\/wp\/v2\/pages\/2303\/revisions"}],"predecessor-version":[{"id":3059,"href":"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/wp-json\/wp\/v2\/pages\/2303\/revisions\/3059"}],"up":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/wp-json\/wp\/v2\/pages\/2293"}],"wp:attachment":[{"href":"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/wp-json\/wp\/v2\/media?parent=2303"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/ourhealthourway\/wp-json\/wp\/v2\/tags?post=2303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}