{"id":393,"date":"2020-11-20T11:09:23","date_gmt":"2020-11-20T01:09:23","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/rbwh-wifi\/?page_id=393"},"modified":"2024-11-21T07:48:51","modified_gmt":"2024-11-20T21:48:51","slug":"feedback","status":"publish","type":"page","link":"https:\/\/metronorth.health.qld.gov.au\/rbwh-wifi\/feedback","title":{"rendered":"Feedback"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-bottom:0px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:36;line-height:1.4;\">Feedback<\/h1><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h3 data-fontsize=\"22\" style=\"--fontSize: 22; line-height: 1.5;\" data-lineheight=\"33px\" class=\"fusion-responsive-typography-calculated\">Feedback about your care<\/h3>\n<p>For feedback, compliments or complaints about your <strong>hospital stay, treatment or care<\/strong> please use the <a href=\"https:\/\/metronorth.health.qld.gov.au\/rbwh\/contact-us\" target=\"_blank\" rel=\"noopener noreferrer\">RBWH Feedback and enquiries<\/a> form.<\/p>\n<h3 data-fontsize=\"22\" style=\"--fontSize: 22; line-height: 1.5;\" data-lineheight=\"33px\" class=\"fusion-responsive-typography-calculated\">Meal ordering<\/h3>\n<p>For questions or help with <strong>meal ordering <\/strong>please please contact your ward Dietetic Assistant or speak to a nurse.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e0dede;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-text fusion-text-2\"><h3>Feedback on this app<\/h3>\n<p>Your feedback will help us improve this service.\u00a0<strong>PLEASE NOTE:<\/strong> We will not respond to this feedback questionnaire. If you have issues with your care or meal ordering, use the instructions above.<\/p>\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n\/* ]]> *\/\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gform_legacy_markup_wrapper gform-theme--no-framework' data-form-theme='legacy' data-form-index='0' id='gform_wrapper_7' style='display:none'><div id='gf_7' class='gform_anchor' tabindex='-1'><\/div><form method='post' enctype='multipart\/form-data'  id='gform_7'  action='\/rbwh-wifi\/wp-json\/wp\/v2\/pages\/393#gf_7' data-formid='7' novalidate>\n                        <div class='gform-body gform_body'><ul id='gform_fields_7' class='gform_fields top_label form_sublabel_below description_below validation_below'><li id=\"field_7_4\" class=\"gfield gfield--type-survey gfield--type-choice gfield--input-type-checkbox field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible gsurvey-survey-field \"  data-field-class=\"gsurvey-survey-field\" ><label class='gfield_label gform-field-label gfield_label_before_complex' >What type of device are you using?<\/label><div class='gfield_description' id='gfield_description_7_4'>(Select as many as apply)<\/div><div class='ginput_container ginput_container_checkbox'><ul class='gfield_checkbox' id='input_7_4'><li class='gchoice gchoice_7_4_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_4.1' type='checkbox'  value='gsurvey4186bc5ab'  id='choice_7_4_1'   aria-describedby=\"gfield_description_7_4\"\/>\n\t\t\t\t\t\t\t\t<label for='choice_7_4_1' id='label_7_4_1' class='gform-field-label gform-field-label--type-inline'>Mobile phone<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice gchoice_7_4_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_4.2' type='checkbox'  value='gsurvey4fb6ac439'  id='choice_7_4_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_7_4_2' id='label_7_4_2' class='gform-field-label gform-field-label--type-inline'>Tablet (eg: an iPad or Samsung Tablet)<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice gchoice_7_4_3'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_4.3' type='checkbox'  value='gsurvey4111c9d77'  id='choice_7_4_3'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_7_4_3' id='label_7_4_3' class='gform-field-label gform-field-label--type-inline'>Laptop computer<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice gchoice_7_4_4'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_4.4' type='checkbox'  value='gsurvey4360d5882'  id='choice_7_4_4'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_7_4_4' id='label_7_4_4' class='gform-field-label gform-field-label--type-inline'>Other<\/label>\n\t\t\t\t\t\t\t<\/li><\/ul><\/div><\/li><li id=\"field_7_5\" class=\"gfield gfield--type-survey gfield--type-choice gfield--input-type-radio field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible gsurvey-survey-field \"  data-field-class=\"gsurvey-survey-field\" ><label class='gfield_label gform-field-label' >Are you using the free Patient WiFi?<\/label><div class='gfield_description' id='gfield_description_7_5'>(Choose the one you are using the most)<\/div><div class='ginput_container ginput_container_radio'><ul class='gfield_radio' id='input_7_5'>\n\t\t\t<li class='gchoice gchoice_7_5_0'>\n\t\t\t\t<input name='input_5' type='radio' value='gsurvey574dffa9c'  id='choice_7_5_0'    \/>\n\t\t\t\t<label for='choice_7_5_0' id='label_7_5_0' class='gform-field-label gform-field-label--type-inline'>Yes<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_7_5_1'>\n\t\t\t\t<input name='input_5' type='radio' value='gsurvey595b39576'  id='choice_7_5_1'    \/>\n\t\t\t\t<label for='choice_7_5_1' id='label_7_5_1' class='gform-field-label gform-field-label--type-inline'>No, I'm using my own data<\/label>\n\t\t\t<\/li><\/ul><\/div><\/li><li id=\"field_7_6\" class=\"gfield gfield--type-survey gfield--input-type-likert field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gsurvey-survey-field \"  data-field-class=\"gsurvey-survey-field\" ><label class='gfield_label gform-field-label' >How easy was it to connect to the free Pateint WiFi?<\/label><div class='ginput_container ginput_container_likert'><table aria-label='How easy was it to connect to the free Pateint WiFi?' class='gsurvey-likert' id='input_7_6'><thead><tr><th id='likert_col_1_7_6' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Very easy<\/th><th id='likert_col_2_7_6' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Fairly easy<\/th><th id='likert_col_3_7_6' scope='col' role='presentation' class='gsurvey-likert-choice-label'>A bit hard<\/th><th id='likert_col_4_7_6' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Very hard<\/th><\/tr><\/thead><tbody><tr><td data-label='Very easy' class='gsurvey-likert-choice'><input name='input_6' type='radio' value='glikertcol6de7a253a'  id='choice_7_6_1'    aria-labelledby='likert_col_1_7_6'\/><\/td><td data-label='Fairly easy' class='gsurvey-likert-choice'><input name='input_6' type='radio' value='glikertcol6c1b59350'  id='choice_7_6_2'    aria-labelledby='likert_col_2_7_6'\/><\/td><td data-label='A bit hard' class='gsurvey-likert-choice'><input name='input_6' type='radio' value='glikertcol67933425d'  id='choice_7_6_3'    aria-labelledby='likert_col_3_7_6'\/><\/td><td data-label='Very hard' class='gsurvey-likert-choice'><input name='input_6' type='radio' value='glikertcol60606d353'  id='choice_7_6_4'    aria-labelledby='likert_col_4_7_6'\/><\/td><\/tr><\/tbody><\/table><\/div><\/li><li id=\"field_7_7\" class=\"gfield gfield--type-survey gfield--input-type-likert field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gsurvey-survey-field \"  data-field-class=\"gsurvey-survey-field\" ><label class='gfield_label gform-field-label' >How have you found the general speed and performance of the free Patient WiFi?<\/label><div class='ginput_container ginput_container_likert'><table aria-label='How have you found the general speed and performance of the free Patient WiFi?' class='gsurvey-likert' id='input_7_7'><thead><tr><th id='likert_col_1_7_7' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Very slow (Unable to watch anything)<\/th><th id='likert_col_2_7_7' scope='col' role='presentation' class='gsurvey-likert-choice-label'>A bit slow (Can have issues watching)<\/th><th id='likert_col_3_7_7' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Generally OK (No major issues)<\/th><th id='likert_col_4_7_7' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Quite fast (Good download speed & reliability)<\/th><th id='likert_col_5_7_7' scope='col' role='presentation' class='gsurvey-likert-choice-label'>Very fast (No issues at all)<\/th><\/tr><\/thead><tbody><tr><td data-label='Very slow (Unable to watch anything)' class='gsurvey-likert-choice'><input name='input_7' type='radio' value='glikertcol6de7a253a'  id='choice_7_7_1'    aria-labelledby='likert_col_1_7_7'\/><\/td><td data-label='A bit slow (Can have issues watching)' class='gsurvey-likert-choice'><input name='input_7' type='radio' value='glikertcol6c1b59350'  id='choice_7_7_2'    aria-labelledby='likert_col_2_7_7'\/><\/td><td data-label='Generally OK (No major issues)' class='gsurvey-likert-choice'><input name='input_7' type='radio' value='glikertcol67933425d'  id='choice_7_7_3'    aria-labelledby='likert_col_3_7_7'\/><\/td><td data-label='Quite fast (Good download speed &amp; reliability)' class='gsurvey-likert-choice'><input name='input_7' type='radio' value='glikertcol60606d353'  id='choice_7_7_4'    aria-labelledby='likert_col_4_7_7'\/><\/td><td data-label='Very fast (No issues at all)' class='gsurvey-likert-choice'><input name='input_7' type='radio' value='glikertcol7eaaf4d8d'  id='choice_7_7_5'    aria-labelledby='likert_col_5_7_7'\/><\/td><\/tr><\/tbody><\/table><\/div><\/li><li id=\"field_7_8\" class=\"gfield gfield--type-survey gfield--type-choice gfield--input-type-checkbox field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible gsurvey-survey-field \"  data-field-class=\"gsurvey-survey-field\" ><label class='gfield_label gform-field-label gfield_label_before_complex' >Why did you not connect to the free Patient WiFi?<\/label><div class='gfield_description' id='gfield_description_7_8'>(Choose as many as applicable)<\/div><div class='ginput_container ginput_container_checkbox'><ul class='gfield_checkbox' id='input_7_8'><li class='gchoice gchoice_7_8_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_8.1' type='checkbox'  value='gsurvey89a724158'  id='choice_7_8_1'   aria-describedby=\"gfield_description_7_8\"\/>\n\t\t\t\t\t\t\t\t<label for='choice_7_8_1' id='label_7_8_1' class='gform-field-label gform-field-label--type-inline'>Too hard to connect<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice gchoice_7_8_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_8.2' type='checkbox'  value='gsurvey883ca9574'  id='choice_7_8_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_7_8_2' id='label_7_8_2' class='gform-field-label gform-field-label--type-inline'>Tried it, but it was too slow and\/or unreliable<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice gchoice_7_8_3'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_8.3' type='checkbox'  value='gsurvey8c6f4907e'  id='choice_7_8_3'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_7_8_3' id='label_7_8_3' class='gform-field-label gform-field-label--type-inline'>No need, I'm happy to use my own data<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice gchoice_7_8_4'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_8.4' type='checkbox'  value='gsurvey822c873db'  id='choice_7_8_4'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_7_8_4' id='label_7_8_4' class='gform-field-label gform-field-label--type-inline'>Other<\/label>\n\t\t\t\t\t\t\t<\/li><\/ul><\/div><\/li><li id=\"field_7_10\" class=\"gfield gfield--type-survey gfield--type-choice gfield--input-type-checkbox field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible gsurvey-survey-field \"  data-field-class=\"gsurvey-survey-field\" ><label class='gfield_label gform-field-label gfield_label_before_complex' >Which parts of the app do you use the most?<\/label><div class='gfield_description' id='gfield_description_7_10'>Select up to three (<em>For feedback regarding <strong>meal ordering<\/strong> please please contact your ward Dietetic Assistant.<\/em>)<\/div><div class='ginput_container ginput_container_checkbox'><ul class='gfield_checkbox' id='input_7_10'><li class='gchoice gchoice_7_10_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_10.1' type='checkbox'  value='gsurvey10d2c8509c'  id='choice_7_10_1'   aria-describedby=\"gfield_description_7_10\"\/>\n\t\t\t\t\t\t\t\t<label for='choice_7_10_1' id='label_7_10_1' class='gform-field-label gform-field-label--type-inline'>Free-to-Air TV & streaming<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice gchoice_7_10_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_10.2' type='checkbox'  value='gsurvey1022aa2e76'  id='choice_7_10_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_7_10_2' id='label_7_10_2' class='gform-field-label gform-field-label--type-inline'>Paid streaming TV & movies<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice gchoice_7_10_3'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_10.3' type='checkbox'  value='gsurvey10b89ce328'  id='choice_7_10_3'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_7_10_3' id='label_7_10_3' class='gform-field-label gform-field-label--type-inline'>Digital music & radio<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice gchoice_7_10_4'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_10.4' type='checkbox'  value='gsurvey10b6576c21'  id='choice_7_10_4'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_7_10_4' id='label_7_10_4' class='gform-field-label gform-field-label--type-inline'>Mindsettle (mediation and mindfulness)<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice gchoice_7_10_5'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_10.5' type='checkbox'  value='gsurvey108de50cd3'  id='choice_7_10_5'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_7_10_5' id='label_7_10_5' class='gform-field-label gform-field-label--type-inline'>Headspace (mediation and mindfulness)<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice gchoice_7_10_6'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_10.6' type='checkbox'  value='gsurvey10d433780e'  id='choice_7_10_6'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_7_10_6' id='label_7_10_6' class='gform-field-label gform-field-label--type-inline'>Hospital information<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice gchoice_7_10_7'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_10.7' type='checkbox'  value='gsurvey10fa2051b0'  id='choice_7_10_7'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_7_10_7' id='label_7_10_7' class='gform-field-label gform-field-label--type-inline'>Health & wellbeing (Qld Govt)<\/label>\n\t\t\t\t\t\t\t<\/li><\/ul><\/div><\/li><li id=\"field_7_12\" class=\"gfield gfield--type-html gfield--width-full gfield_html gfield_html_formatted field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><\/li><li id=\"field_7_11\" class=\"gfield gfield--type-textarea field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_11'>Why are these your most used areas?<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_11' id='input_7_11' class='textarea medium'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><li id=\"field_7_1\" class=\"gfield gfield--type-textarea field_sublabel_below gfield--no-description field_description_below 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