The Palliative Care service aims to improve the quality of life for patients with a life-limiting illness. We aim to reduce suffering through early identification, assessment and treatment of physical symptoms including pain.<\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","categories":[1],"tags":[261,1072,1073,1074,1075,1076],"class_list":["post-1207","services","type-services","status-publish","hentry","category-uncategorized","tag-palliative-care","tag-cancer-care","tag-medical-and-surgical","tag-older-persons","tag-symptom-control","tag-community-and-health-support-services"],"acf":{"page_subtitle":"","page_type":"structured","include_in_alphabetical_listing":true,"page_sections":["general_details","accessing_this_service","what_to_bring","clinic_details"],"general_details":[{"what_we_do":"
The Palliative Care Service improves the quality of life for patients with a life-limiting illness. We aim to reduce suffering through early identification, assessment and treatment of physical symptoms including pain.\u00a0We provide support that ensures a patient and their family\u2019s psychological, spiritual, social and cultural needs are met.<\/p>\n","conditions_treated":"","our_services":"
The dedicated Palliative Care team of medical and nursing staff work closely with your healthcare team to provide you the best individualised care.<\/p>\n","include_link_to_healthcare_professionals_section":false,"gd_other_content":[{"general_content":[{"heading":"","content":"
Your confirmation letter, email or text message will tell you when your appointment will be.<\/p>\n
Please allow at least two hours for your appointment. You may need to allow time for additional tests or treatments before or after your appointment.<\/p>\n
We apologise if your appointment is delayed or running late. Our doctors and specialists can sometimes be called away urgently to other hospital departments. This applies if your appointment is in the hospital, by phone, or virtually (telehealth video call).<\/p>\n
If your appointment is at the hospital you will be able to check into your appointment using the self-service Kiosks.<\/p>\n
You will need to scan the barcode on your appointment confirmation letter, or swipe your Medicare card if you don\u2019t have your letter with you.<\/p>\n
Volunteers or staff will be available to help you check in at the Kiosk if needed.<\/p>\n
If your personal details have changed, for example your phone number, address, Medicare card, or GP, you will need to present to the clinics reception counter so that staff can update your details on the hospital system.<\/p>\n
Please present to the clinic reception counter after your appointment to check out, this includes if it was your last appointment at the hospital.<\/p>\n
All patients are required to go to reception prior to leaving as you may be required to sign a Medicare bulk billing form (where applicable). Staff will also need to confirm that your details are accurate on the hospital system. In some instances, staff may be able to book your next appointment with you while you are at the counter.<\/p>\n
If you need to wait in line, please remember physical distancing is important.<\/em><\/p>\n If you have a phone appointment your clinician will contact you on the phone number you provided to the hospital. If your phone number has changed please call us to update your details before your appointment.<\/p>\n If you have a virtual (telehealth video call) appointment you will receive additional information from us that will explain how to attend your virtual appointment<\/p>\n"}]}]}],"accessing_this_service":[{"variation":"freetext","free_text":" To access this service, your GP or medical specialist will need to send a referral letter to the hospital.<\/p>\n We will contact you to arrange a suitable appointment date. If you\u2019re already a patient staying at Redcliffe Hospital, our Palliative Care Consultation Team will see you within 1 working day.<\/p>\n We will talk to your referring GP to determine whether you need an urgent admission to the unit. If there is a waiting list, we will advise your GP. For patients at home, we will contact you on the day a bed is ready. For patients already in hospital, we will contact your treating team.<\/p>\n For people requiring community based support, there are a range of service providers available across Metro North Hospital and Health Service. One option is the Metro North Community Palliative Care Service that can accept referrals from either your GP or other specialists. This community service has after-hours support for patients and their carers.<\/p>\n"}],"include_refer_a_patient_panel":true,"refer_a_patient_text":"Palliative Care referral guideline","refer_a_patient_link":"https:\/\/metronorth.health.qld.gov.au\/specialist_service\/refer-your-patient\/palliative-care","specialist_hotline":"1300 364 938","after_your_hospital_appointment":[{"variation":"Preadmission and surgery","free_text":""}],"general_content_0":false,"what_to_bring":[{"category":"general","what_to_bring_general":[{"display":["every_time","for_appointment"],"every_time":"","_copy":"","for_appointment":"","_copy2":"","for_procedure":"","_copy3":"","for_overnight":""}],"what_to_bring_mental_health":false,"what_to_bring_child_health":false}],"general_content":false,"what_to_expect":false,"general_content_2":false,"clinic_introduction":"","clinic_details":[{"clinic":[{"ID":734,"post_author":"16","post_date":"2017-08-30 05:52:07","post_date_gmt":"2017-08-30 05:52:07","post_content":"","post_title":"Palliative Care Clinic (Redcliffe Hospital)","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"palliative-care","to_ping":"","pinged":"","post_modified":"2024-07-22 11:01:43","post_modified_gmt":"2024-07-22 01:01:43","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/?post_type=clinic&p=734","menu_order":0,"post_type":"clinic","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":1249,"post_author":"14","post_date":"2017-09-14 00:31:33","post_date_gmt":"2017-09-14 00:31:33","post_content":"","post_title":"Psychology Palliative Care Clinic (Caboolture Hospital)","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"palliative-care-clinic-caboolture-hospital","to_ping":"","pinged":"","post_modified":"2017-10-11 06:39:44","post_modified_gmt":"2017-10-11 06:39:44","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/?post_type=clinic&p=1249","menu_order":0,"post_type":"clinic","post_mime_type":"","comment_count":"0","filter":"raw"}]}],"general_content_3":false,"frequently_asked_questions":false,"general_content_4":false,"healthcare_professionals":[{"for_healthcare_professionals":"","research_heading":"Research, education and training","research_education_&_training_information":"","other_content":false}],"include_advertisement":false,"include_related_news_article":false,"add_contact_details":true,"remove_sidebar":false,"building":{"ID":523,"post_author":"14","post_date":"2017-08-22 00:08:20","post_date_gmt":"2017-08-22 00:08:20","post_content":"","post_title":"Redcliffe Hospital","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"redcliffe","to_ping":"","pinged":"","post_modified":"2017-09-20 23:57:50","post_modified_gmt":"2017-09-20 23:57:50","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/?post_type=location&p=523","menu_order":0,"post_type":"location","post_mime_type":"","comment_count":"0","filter":"raw"},"location_details":[{"name":"Palliative Care Unit","location":"Redcliffe Hospital","phone":"(07) 3883 7770","fax":"(07) 3883 7912","email":"CISS-Palliative-Care-Inpatient@health.qld.gov.au","opening_hours":"24\/7","visiting_hours":"","additional_details":false},{"name":"Palliative Care Outpatient Clinic ","location":"Level 3 Moreton Bay Integrated Care Centre (MBICC), 106 Anzac Avenue Redcliffe (please refer to your appointment confirmation letter or SMS)","phone":"(07) 3833 7770 or (07) 3883 7777","fax":"","email":"","opening_hours":"Monday-Friday 7.30am-5.00pm","visiting_hours":"","additional_details":false}],"refer_a_patient":" To refer a patient to this service, view the Palliative Care referral guideline<\/a>.<\/p>\n GP and Specialist Referral Hotline: 1300 364 938<\/p>\n","contact_us_outside_hours":[{"variation":"13 HEALTH","free_text":"","variable":""}],"related_services":[{"links":[{"link_type":"internal","page":{"ID":914,"post_author":"14","post_date":"2017-09-07 02:36:51","post_date_gmt":"2017-09-07 02:36:51","post_content":"","post_title":"Social work","post_excerpt":"Social workers can help people, their families and carers deal with the emotional and practical issues that may arise because of illness, injury or admission to hospital.","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"social-work","to_ping":"","pinged":"","post_modified":"2023-11-16 09:23:01","post_modified_gmt":"2023-11-15 23:23:01","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/?post_type=services&p=914","menu_order":0,"post_type":"services","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true},{"link_type":"internal","page":{"ID":592,"post_author":"5","post_date":"2017-06-14 01:26:21","post_date_gmt":"2017-06-14 01:26:21","post_content":"[fusion_builder_container admin_label=\"\" hundred_percent=\"no\" equal_height_columns=\"no\" menu_anchor=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"center center\" background_repeat=\"no-repeat\" fade=\"no\" background_parallax=\"none\" enable_mobile=\"no\" parallax_speed=\"0.3\" video_mp4=\"\" video_webm=\"\" video_ogv=\"\" video_url=\"\" video_aspect_ratio=\"16:9\" video_loop=\"yes\" video_mute=\"yes\" video_preview_image=\"\" border_color=\"\" border_style=\"solid\" margin_top=\"\" margin_bottom=\"\" padding_top=\"20px\" padding_right=\"\" padding_bottom=\"20px\" padding_left=\"\" type=\"legacy\"][fusion_builder_row][fusion_builder_column type=\"3_4\" layout=\"3_4\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"false\" element_content=\"\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\" spacing_right=\"\" type=\"3_4\"][fusion_title margin_top=\"\" margin_bottom=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" size=\"1\" content_align=\"left\" style_type=\"default\" sep_color=\"\"]\r\n\r\nAssistance for you and your family\r\n\r\n[\/fusion_title][fusion_menu_anchor name=\"accom-travel\" class=\"\" \/][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n Care at the end of life<\/a><\/p>\nHow do phone and virtual (telehealth video call) appointments work?<\/h2>\n
Outpatient clinic<\/h3>\n
Direct admission to the unit<\/h3>\n
Community based palliative care<\/h2>\n
Accommodation and travel<\/h2>\r\nIf you live in a rural or remote area and need to travel more than 50km for specialist medical services not available locally, you may be eligible for the Patient Travel Subsidy Scheme (PTSS)<\/a> to help with your travel and accommodation costs.\r\n\r\nFor accommodation located close to the Redcliffe Hospital, view the nearest accommodation on Google Maps.<\/a>\r\n
Aboriginal and Torres Strait Islander hospital service<\/h2>\r\nThe Aboriginal and Torres Strait Islander Health\u00a0<\/a>supports and advocates for Aboriginal and Torres Strait Islander patients and their support persons through their hospital journey to, during and after hospital. We work with patients and families to make sure the appropriate care and support is given.\r\n\r\n[\/fusion_text][fusion_menu_anchor name=\"interpreter\" class=\"\" \/][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n
Interpreter services<\/h2>\r\nAt Metro North Health,\u00a0we provide FREE interpreter and translation services<\/strong>\u00a0in various languages including AUSLAN and First Nations with native speakers.\r\n\r\nAll of our interpreters are professionally trained, please ask our staff for help.\r\n\r\nMore about language services at Metro North<\/a>.[\/fusion_text][fusion_menu_anchor name=\"disability-access\" class=\"\" \/][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n
Access for people with disabilities<\/h2>\r\nWe have facilities to assist people with disabilities accessing the hospital. This includes:\r\n
\r\n \t
Advance care planning<\/h2>\r\nAdvance care planning<\/a>\u00a0is a process of planning for your future health and personal care so your values, beliefs and preferences are made known. This can help to guide decision-making at a future time if you cannot make or communicate your decisions.\r\n\r\n[\/fusion_text][fusion_menu_anchor name=\"chaplains\" class=\"\" \/][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n
Chaplains<\/h2>\r\nChaplains offer spiritual support and pastoral care to patients, visitors and staff. This includes:\r\n
\r\n \t
Prayer room<\/h3>\r\nThe Chapel is located between\u00a0the Palliative Care and Rehabilitation Units and is\u00a0<\/span>open to people of all faiths or for those needing a quiet place of reflection.<\/span>[\/fusion_text][\/fusion_builder_column][fusion_builder_column type=\"1_4\" layout=\"1_4\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"rhs-col\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"false\" type=\"1_4\"][fusion_builder_row_inner][fusion_builder_column_inner type=\"1_1\" layout=\"1_1\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"contact-us\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_position=\"all\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\" type=\"1_1\"][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n
Contact us<\/h2>\r\nRedcliffe Hospital<\/b>\r\nAnzac Avenue\r\nREDCLIFFE QLD 4020\r\nPhone:<\/strong> (07) 3883 7777\r\n\r\n[\/fusion_text][fusion_separator style_type=\"none\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" sep_color=\"\" top_margin=\"8\" bottom_margin=\"8\" border_size=\"\" icon=\"\" icon_circle=\"\" icon_circle_color=\"\" width=\"\" alignment=\"center\" \/][fusion_button link=\"https:\/\/metronorth.health.qld.gov.au\/redcliffe\/patients-and-visitors\/visitor-information\" title=\"\" target=\"_self\" alignment=\"\" modal=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" color=\"darkgreen\" button_gradient_top_color=\"\" button_gradient_bottom_color=\"\" button_gradient_top_color_hover=\"\" button_gradient_bottom_color_hover=\"\" accent_color=\"\" accent_hover_color=\"\" type=\"\" bevel_color=\"\" border_width=\"\" size=\"\" stretch=\"yes\" icon=\"\" icon_position=\"left\" icon_divider=\"no\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" border_radius=\"\"]Visiting hours & wards[\/fusion_button][fusion_separator style_type=\"none\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" sep_color=\"\" top_margin=\"2\" bottom_margin=\"2\" border_size=\"\" icon=\"\" icon_circle=\"\" icon_circle_color=\"\" width=\"\" alignment=\"center\" \/][fusion_button link=\"https:\/\/metronorth.health.qld.gov.au\/redcliffe\/patients-and-visitors\/parking-and-transport\/\" title=\"\" target=\"_self\" alignment=\"\" modal=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" color=\"darkgreen\" button_gradient_top_color=\"\" button_gradient_bottom_color=\"\" button_gradient_top_color_hover=\"\" button_gradient_bottom_color_hover=\"\" accent_color=\"\" accent_hover_color=\"\" type=\"\" bevel_color=\"\" border_width=\"\" size=\"\" stretch=\"yes\" icon=\"\" icon_position=\"left\" icon_divider=\"no\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" border_radius=\"\"]Parking & transport[\/fusion_button][\/fusion_builder_column_inner][\/fusion_builder_row_inner][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container]","post_title":"Assistance for you and your family","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"assistance-for-you-and-your-family","to_ping":"","pinged":"","post_modified":"2025-09-17 09:23:59","post_modified_gmt":"2025-09-16 23:23:59","post_content_filtered":"","post_parent":431,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/assistance-for-you-and-your-family","menu_order":0,"post_type":"page","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true}]}],"related_information":"","resources":"