We diagnose, treat and support adults experiencing memory and behavioural changes, cognitive decline and possible dementia. <\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","categories":[1],"tags":[544,548,702,710,913,914,915,916],"class_list":["post-1211","services","type-services","status-publish","hentry","category-uncategorized","tag-memory","tag-dementia","tag-memory-clinic","tag-functional-assessment","tag-behavioural-changes","tag-cognitive-decline","tag-alzheimers-disease","tag-geriatric-medicine"],"acf":{"page_subtitle":"","page_type":"structured","include_in_alphabetical_listing":true,"page_sections":["general_details","accessing_this_service","what_to_bring","clinic_details"],"general_details":[{"what_we_do":"
We diagnose, treat and support adults experiencing memory and behavioural changes, cognitive decline and possible dementia.<\/p>\n","conditions_treated":"","our_services":"
We provide:<\/p>\n
Your confirmation letter, email or text message will tell you when your appointment will be.<\/p>\n
Please allow at least two hours for your appointment. You may need to allow time for additional tests or treatments before or after your appointment.<\/p>\n
We apologise if your appointment is delayed or running late. Our doctors and specialists can sometimes be called away urgently to other hospital departments. This applies if your appointment is in the hospital, by phone, or virtually (telehealth video call).<\/p>\n
If your appointment is at the hospital you will be able to check into your appointment using the self-service Kiosks.<\/p>\n
You will need to scan the barcode on your appointment confirmation letter, or swipe your Medicare card if you don\u2019t have your letter with you.<\/p>\n
Volunteers or staff will be available to help you check in at the Kiosk if needed.<\/p>\n
If your personal details have changed, for example your phone number, address, Medicare card, or GP, you will need to present to the clinics reception counter so that staff can update your details on the hospital system.<\/p>\n
Please present to the clinic reception counter after your appointment to check out, this includes if it was your last appointment at the hospital.<\/p>\n
All patients are required to go to reception prior to leaving as you may be required to sign a Medicare bulk billing form (where applicable). Staff will also need to confirm that your details are accurate on the hospital system. In some instances, staff may be able to book your next appointment with you while you are at the counter.<\/p>\n
If you need to wait in line, please remember physical distancing is important.<\/em><\/p>\n If you have a phone appointment your clinician will contact you on the phone number you provided to the hospital. If your phone number has changed please call us to update your details before your appointment.<\/p>\n If you have a virtual (telehealth video call) appointment you will receive additional information from us that will explain how to attend your virtual appointment<\/p>\n"}]}]}],"accessing_this_service":[{"variation":"freetext","free_text":" To access this service, your GP or medical practitioner will need to send a referral letter to the hospital.<\/p>\n If there is no waiting list you will be offered an appointment by the hospital.<\/p>\n If there is a waiting list<\/a>, you will receive a referral acceptance letter and be advised on what to do next. When an appointment becomes available, you will be contacted by the hospital with an offer of an appointment. You will need to confirm your ability to attend, or contact the hospital to arrange a more suitable time. If you do not confirm your ability to attend, the hospital will not be able to hold the appointment for you and will offer it to another patient. \u00a0While waiting for an appointment, we ask that you contact the hospital to update your personal details if they have changed since your referral was accepted.<\/p>\n You can also access this service when you are staying in hospital or if you have been referred by a hospital clinician.<\/p>\n The North block clinic is best accessed through the Recreation Street entrance. There is limited patient parking available outside the clinic.<\/p>\n"}],"include_refer_a_patient_panel":true,"refer_a_patient_text":"Dementia and memory problems referral guideline","refer_a_patient_link":"https:\/\/metronorth.health.qld.gov.au\/specialist_service\/refer-your-patient\/cid","specialist_hotline":"1300 364 938","after_your_hospital_appointment":[{"variation":"Preadmission and surgery","free_text":""}],"general_content_0":false,"what_to_bring":[{"category":"general","what_to_bring_general":[{"display":["every_time","for_appointment"],"every_time":"","_copy":"","for_appointment":"","_copy2":"","for_procedure":"","_copy3":"","for_overnight":""}],"what_to_bring_mental_health":false,"what_to_bring_child_health":false}],"general_content":false,"what_to_expect":false,"general_content_2":false,"clinic_introduction":"","clinic_details":[{"clinic":[{"ID":674,"post_author":"16","post_date":"2017-08-30 01:47:04","post_date_gmt":"2017-08-30 01:47:04","post_content":"","post_title":"Memory and Geriatric Medicine Clinic","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"memory-clinic","to_ping":"","pinged":"","post_modified":"2017-10-04 01:47:40","post_modified_gmt":"2017-10-04 01:47:40","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/?post_type=clinic&p=674","menu_order":0,"post_type":"clinic","post_mime_type":"","comment_count":"0","filter":"raw"}]}],"general_content_3":false,"frequently_asked_questions":false,"general_content_4":false,"healthcare_professionals":[{"for_healthcare_professionals":"","research_heading":"Research, education and training","research_education_&_training_information":"","other_content":false}],"include_advertisement":false,"include_related_news_article":false,"add_contact_details":true,"remove_sidebar":false,"building":{"ID":690,"post_author":"16","post_date":"2017-08-30 02:07:12","post_date_gmt":"2017-08-30 02:07:12","post_content":"","post_title":"North Block","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"north-block","to_ping":"","pinged":"","post_modified":"2017-09-20 23:57:05","post_modified_gmt":"2017-09-20 23:57:05","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/?post_type=location&p=690","menu_order":0,"post_type":"location","post_mime_type":"","comment_count":"0","filter":"raw"},"location_details":[{"name":"","location":"North block, Redcliffe Hospital","phone":"(07) 3883 7770 or (07) 3883 7777","fax":"","email":"","opening_hours":"Monday afternoon and Thursday morning","visiting_hours":"","additional_details":false}],"refer_a_patient":" To refer a patient to this service, view the\u00a0Dementia and memory problems referral guideline.<\/a><\/p>\n GP and Specialist Referral Hotline: Your outpatient appointment is a day appointment to see a specialist or health practitioner about your condition without being admitted into hospital. You may have an outpatient appointment before and\/or after your admission to hospital.<\/p>[\/fusion_text][fusion_widget_area name=\"avada-custom-sidebar-onthispage\" title_size=\"\" title_color=\"\" background_color=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" \/][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"\" rule_size=\"\" rule_color=\"\" hue=\"\" saturation=\"\" lightness=\"\" alpha=\"\" user_select=\"\" awb-switch-editor-focus=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" disable_idd=\"no\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" width_medium=\"\" width_small=\"\" width=\"\" min_width_medium=\"\" min_width_small=\"\" min_width=\"\" max_width_medium=\"\" max_width_small=\"\" max_width=\"\" margin_top_medium=\"\" margin_right_medium=\"\" margin_bottom_medium=\"\" margin_left_medium=\"\" margin_top_small=\"\" margin_right_small=\"\" margin_bottom_small=\"\" margin_left_small=\"\" margin_top=\"\" margin_right=\"\" margin_bottom=\"\" margin_left=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" font_size=\"\" line_height=\"\" letter_spacing=\"\" text_transform=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_color=\"\" animation_speed=\"0.3\" animation_delay=\"0\" animation_offset=\"\" logics=\"\"] We send SMS text messages to offer appointments and keep you updated. Find out how to get appointment messages<\/a><\/p> To get an outpatient appointment, your doctor needs to send a referral to the hospital.\u00a0The hospital will send you a letter either offering an appointment or advising that your name has been placed on a wait list<\/a>.\u00a0Your letter will advise you on the clinic you are required to attend and how to prepare for your appointment.<\/p> If\u00a0your condition changes or you are concerned about your health before the date of your appointment, please contact your doctor. If required, they are able to send an updated referral.<\/p> If you have been placed on a hospital wait list, you may receive an SMS asking you to complete an online form to confirm whether you still need your appointment. The message will come from \u2018QLD Health\u2019 and the form is provided through our trusted digital partner Personify Care<\/a>.<\/p>How do phone and virtual (telehealth video call) appointments work?<\/h2>\n
GP or medical practitioner referral<\/h3>\n
Inpatient referral<\/h3>\n
Your appointment<\/h3>\n
\n1300\u00a0364\u00a0938<\/p>\n","contact_us_outside_hours":[{"variation":"13 HEALTH","free_text":"","variable":""}],"related_services":[{"links":[{"link_type":"internal","page":{"ID":649,"post_author":"5","post_date":"2017-06-02 04:47:57","post_date_gmt":"2017-06-02 04:47:57","post_content":"[fusion_builder_container admin_label=\"\" hundred_percent=\"no\" equal_height_columns=\"no\" menu_anchor=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"center center\" background_repeat=\"no-repeat\" fade=\"no\" background_parallax=\"none\" enable_mobile=\"no\" parallax_speed=\"0.3\" video_mp4=\"\" video_webm=\"\" video_ogv=\"\" video_url=\"\" video_aspect_ratio=\"16:9\" video_loop=\"yes\" video_mute=\"yes\" video_preview_image=\"\" border_color=\"\" border_style=\"solid\" margin_top=\"\" margin_bottom=\"\" padding_top=\"20px\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" type=\"legacy\"][fusion_builder_row][fusion_builder_column type=\"3_4\" layout=\"3_4\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"false\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\" spacing_right=\"\"][fusion_title margin_top=\"\" margin_bottom=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" size=\"1\" content_align=\"left\" style_type=\"default\" sep_color=\"\"]Your appointment (outpatients)[\/fusion_title][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"\" rule_size=\"\" rule_color=\"\" hue=\"\" saturation=\"\" lightness=\"\" alpha=\"\" user_select=\"\" awb-switch-editor-focus=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" disable_idd=\"no\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"lead\" id=\"\" width_medium=\"\" width_small=\"\" width=\"\" min_width_medium=\"\" min_width_small=\"\" min_width=\"\" max_width_medium=\"\" max_width_small=\"\" max_width=\"\" margin_top_medium=\"\" margin_right_medium=\"\" margin_bottom_medium=\"\" margin_left_medium=\"\" margin_top_small=\"\" margin_right_small=\"\" margin_bottom_small=\"\" margin_left_small=\"\" margin_top=\"\" margin_right=\"\" margin_bottom=\"\" margin_left=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" font_size=\"\" line_height=\"\" letter_spacing=\"\" text_transform=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_color=\"\" animation_speed=\"0.3\" animation_delay=\"0\" animation_offset=\"\" logics=\"\"]Make Sure You Get Our Text Messages<\/h2>
Sometimes, your phone may block these messages by mistake.<\/p>Requesting an appointment<\/h2>
Wait list audit<\/h3>
Your appointment<\/h2>\r\nWhen you arrive, scan your letter at the kiosk and proceed to the nominated waiting room; or if required, register your attendance at the reception desk with your appointment letter. Please allow up to 2 hours for your appointment and ensure you leave enough time for parking. It may be easier for your carer to drop you off at the front of the hospital prior to parking. Orthopaedics\/fracture clinic appointments can take more time, due to complex treatments.\r\n
Appointment waiting times<\/h3>\r\nWaiting times are different for each clinic. While we always try to ensure that clinics run on time, due to unavoidable delays, for example emergency surgery, there may be a long wait to see a specialist or health practitioner.\r\n\r\nAllied Health and nursing clinics run closely to the appointment times, so please be considerate of other patients and be on time.\r\n
First appointment<\/h3>\r\nAt your first appointment your doctor or health professional will discuss your concerns, and healthcare plan. You may require an examination or further tests.\r\n
Follow-up appointments<\/h3>\r\nYour doctor or health professional will advise you if you require further appointments. When you are discharged from our service, your GP will review information regarding your ongoing management plan.\r\n
Being seen as a private or public patient<\/h3>\r\nOn your first appointment, you will be asked if you would like to be seen as a private or public patient<\/a>.\r\n\r\n[\/fusion_text][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n
Telehealth (video call)<\/h2>\r\nTelehealth is a video call that is a safe and easy way of delivering healthcare.\r\n\r\nThis service may be accessed from your home using your computer, tablet, or smart phone. A Telehealth appointment may also be possible from your local public hospital, GP Clinic, or another healthcare service.\r\n\r\nTalk about Telehealth options with your health professional.\r\n\r\nFind out more about how Telehealth appointments work<\/a> and how to test if Telehealth works on your device<\/a>.[\/fusion_text][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n
Medication<\/h2>\r\nThe hospital pharmacy is located on the ground floor of the Main Building and a private pharmacy is located on the ground floor of the Moreton Bay Integrated Care Centre (MBICC) Building. You are welcome to use your own community pharmacy to fill prescriptions, however, we recommend having it checked by the hospital pharmacy as some medications may not be on the Pharmaceutical Benefits Scheme<\/a> and you may have to pay extra for these.\r\n\r\n[\/fusion_text][fusion_text]\r\n
What to bring<\/h2>\r\n[\/fusion_text][fusion_text]\r\n
Each time you visit us<\/h3>\r\n
\r\n \t
For an outpatient or clinic appointment<\/h3>\r\n
\r\n \t
Outpatient clinics contact<\/h2>\r\nPlease call the corresponding clinic number to:\r\n
\r\n \t
Contact us<\/h2>\r\nRedcliffe Hospital<\/strong>\r\nAnzac Avenue\r\nREDCLIFFE QLD 4020\r\nPhone:<\/strong> (07) 3883 7777\r\n\r\nSpecialist Outpatient Department<\/strong>\r\nPhone:<\/strong> (07) 3883 7770\r\nEmail:<\/strong> RedH_SOPD@health.qld.gov.au<\/a>\r\n\r\nPaediatric Outpatient Department<\/strong>\r\nPhone<\/strong>: (07) 3049 6800\r\nEmail:<\/strong> RedH_SOPD@health.qld.gov.au<\/a>\r\n\r\nOncology Outpatient Department<\/strong>\r\nPhone:<\/strong> (07) 3883 7196\r\nEmail:<\/strong> Oncology_Appointment_Bookings\r\n@health.qld.gov.au<\/a>\r\n\r\nAntenatal Outpatient Department<\/strong>\r\nPhone:<\/strong> (07) 3883 7802\r\nEmail:<\/strong> RDH.Ante-Natal@health.qld.gov.au<\/a>\r\n\r\nTherapies (Physio\/OT\/Podiatry) Outpatient Department<\/strong>\r\nPhone:<\/strong> (07) 3883 7776\r\nEmail:<\/strong> RDH-Therapy@health.qld.gov.au<\/a>\r\n\r\n[\/fusion_text][fusion_separator style_type=\"none\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" 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Related information<\/h2>\r\nPublic and private patients<\/a>[\/fusion_content_box][\/fusion_content_boxes][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container][fusion_builder_container admin_label=\"\" hundred_percent=\"no\" equal_height_columns=\"no\" menu_anchor=\"clinics\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"center center\" background_repeat=\"no-repeat\" fade=\"no\" background_parallax=\"none\" enable_mobile=\"no\" parallax_speed=\"0.3\" video_mp4=\"\" video_webm=\"\" video_ogv=\"\" video_url=\"\" video_aspect_ratio=\"16:9\" video_loop=\"yes\" video_mute=\"yes\" video_preview_image=\"\" border_color=\"\" border_style=\"solid\" margin_top=\"\" margin_bottom=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" type=\"legacy\"][fusion_builder_row][fusion_builder_column type=\"1_1\" layout=\"1_1\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\"][fusion_text][clinics][\/fusion_text][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container]","post_title":"Your appointment (outpatients)","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"your-appointment","to_ping":"","pinged":"","post_modified":"2025-12-18 15:22:23","post_modified_gmt":"2025-12-18 05:22:23","post_content_filtered":"","post_parent":431,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/your-appointment","menu_order":0,"post_type":"page","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true},{"link_type":"internal","page":{"ID":1209,"post_author":"14","post_date":"2017-09-13 06:33:59","post_date_gmt":"2017-09-13 06:33:59","post_content":"","post_title":"Rehabilitation and Geriatric Evaluation and Management (GEM)","post_excerpt":"We specialise in care for people who need rehabilitation after a disabling illness or injury and care for older people.","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"rehabilitation-and-geriatric-evaluation-management","to_ping":"","pinged":"","post_modified":"2023-11-16 09:22:55","post_modified_gmt":"2023-11-15 23:22:55","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/?post_type=services&p=1209","menu_order":0,"post_type":"services","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true},{"link_type":"internal","page":{"ID":960,"post_author":"17","post_date":"2017-07-25 05:14:34","post_date_gmt":"2017-07-25 05:14:34","post_content":"","post_title":"Allied Health Services","post_excerpt":"We work with Allied Health assistants, administration officers, medical and nursing staff and other members of the healthcare team to deliver high quality patient care. We diagnose, prevent and treat diseases, disabilities and disorders, and support patients and their families on their healthcare journey.","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"allied-health-services","to_ping":"","pinged":"","post_modified":"2023-11-16 09:21:59","post_modified_gmt":"2023-11-15 23:21:59","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/redcliffe\/healthcare-services\/allied-health-services","menu_order":0,"post_type":"services","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true}]}],"related_information":"","resources":"