We provide specialist services to the broader community of Redcliffe, Caboolture, Kilcoy, North Lakes and Bribie Island, so you can receive cancer care closer to your home.<\/p>\n","include_link_to_healthcare_professionals_section":true,"gd_other_content":[{"general_content":[{"heading":"","content":"
When will my appointment be?<\/h2>\n
Your confirmation letter, email or text message will tell you when your appointment will be.<\/p>\n
Please allow at least two hours for your appointment. You may need to allow time for additional tests or treatments before or after your appointment.<\/p>\n
We apologise if your appointment is delayed or running late. Our doctors and specialists can sometimes be called away urgently to other hospital departments. This applies if your appointment is in the hospital, by phone, or virtually (telehealth video call).<\/p>\n
What do I do when I arrive?<\/h2>\n
If your appointment is at the hospital you will be able to check into your appointment using the self-service Kiosks.<\/p>\n
You will need to scan the barcode on your appointment confirmation letter, or swipe your Medicare card if you don\u2019t have your letter with you.<\/p>\n
Volunteers or staff will be available to help you check in at the Kiosk if needed.<\/p>\n
If your personal details have changed, for example your phone number, address, Medicare card, or GP, you will need to present to the clinics reception counter so that staff can update your details on the hospital system.<\/p>\n
How do phone and virtual (telehealth video call) appointments work?<\/h2>\n
If you have a phone appointment your clinician will contact you on the phone number you provided to the hospital. If your phone number has changed please call us to update your details before your appointment.<\/p>\n
If you have a virtual (telehealth video call) appointment you will receive additional information from us that will explain how to attend your virtual appointment<\/p>\n
What do I do after my appointment?<\/h2>\n
Please present to the clinic reception counter after your appointment to check out, this includes if it was your last appointment at the hospital.<\/p>\n
All patients are required to go to reception prior to leaving as you may be required to sign a Medicare bulk billing form (where applicable). Staff will also need to confirm that your details are accurate on the hospital system. In some instances, staff may be able to book your next appointment with you while you are at the counter.<\/p>\n
If you need to wait in line, please remember physical distancing is important.<\/em><\/p>\n"}]},{"general_content":[{"heading":"","content":" For more information about cancer types, treatment options, support groups and other resources visit the Cancer Care Services Cancer Information Hub.<\/p>\n![\"Cancer](\"https:\/\/metronorth.health.qld.gov.au\/wp-content\/uploads\/2017\/10\/mn-cancer2-300x189.jpg\")
Cancer Information Hub<\/h2>\n
![\"\"](\"https:\/\/metronorth.health.qld.gov.au\/redcliffe\/wp-content\/uploads\/sites\/5\/2017\/09\/cancer-care-video.jpg\")
<\/a>Coming to hospital for cancer care<\/h2>\n