{"id":909,"date":"2025-08-20T15:07:49","date_gmt":"2025-08-20T05:07:49","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/sexual-health\/?page_id=909"},"modified":"2025-12-15T11:11:00","modified_gmt":"2025-12-15T01:11:00","slug":"about-your-appointment","status":"publish","type":"page","link":"https:\/\/metronorth.health.qld.gov.au\/sexual-health\/about-your-appointment","title":{"rendered":"About your appointment"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background banner nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30px;--awb-padding-bottom:20px;--awb-margin-top:0px;--awb-margin-bottom:40px;--awb-background-color:var(--awb-color7);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-widget-area awb-widget-area-element fusion-widget-area-1 fusion-content-widget-area\" style=\"--awb-title-color:#5c5e5f;--awb-padding:0px 0px 0px 0px;\"><div id=\"bcn_widget-2\" class=\"widget widget_breadcrumb_navxt\" style=\"border-style: solid;border-color:transparent;border-width:0px\"><div class=\"breadcrumbs\" vocab=\"https:\/\/schema.org\/\" typeof=\"BreadcrumbList\"><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Metro North Sexual Health Service.\" href=\"https:\/\/metronorth.health.qld.gov.au\/sexual-health\" class=\"home\" aria-current=\"page\"><span property=\"name\">Metro North Sexual Health Service<\/span><\/a><meta property=\"position\" content=\"1\"><\/span><\/div><\/div><div class=\"fusion-additional-widget-content\"><\/div><\/div><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:39;line-height:1.2;\">About your appointment<\/h1><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-font-size:1.4rem;--awb-text-color:var(--awb-color1);\"><p>Find out what to expect at your clinic or telehealth appointment.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:40px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-widget-area awb-widget-area-element fusion-widget-area-2 fusion-content-widget-area\" style=\"--awb-title-color:#5c5e5f;--awb-padding:0px 0px 0px 0px;\"><div id=\"custom_html-5\" class=\"widget_text widget widget_custom_html\" style=\"border-style: solid;border-color:transparent;border-width:0px;\"><div class=\"textwidget custom-html-widget\"><div class=\"on-this-page\"><h4>On this page<\/h4><ul id=\"onThisPage\"><\/ul><\/div><\/div><\/div><div class=\"fusion-additional-widget-content\"><\/div><\/div><div class=\"fusion-text fusion-text-2\"><p>You must book an appointment to visit one of our clinics.<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/metronorth.health.qld.gov.au\/sexual-health\/book-an-appointment\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Book an appointment<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-overflow:hidden;--awb-bg-color:rgba(134,152,217,0.2);--awb-bg-color-hover:rgba(134,152,217,0.2);--awb-bg-size:cover;--awb-border-radius:1rem 1rem 1rem 1rem;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_2_3 2_3 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\"><h2 class=\"title-heading-left\"><span class=\"h2-num\">1<\/span> Things to know<\/h2>\n<p>Depending on what you require in your appointment;<\/p>\n<ul>\n<li>you may be transferred to the triage nurse who will\u00a0organise\u00a0an appointment after speaking with you<\/li>\n<li>we may recommend you follow up with another healthcare provided or GP if we do not offer the service you need<\/li>\n<li>we may recommend alternative care options outside of our opening hours if required<\/li>\n<\/ul>\n<h3>Wait times<\/h3>\n<ul>\n<li>Wait periods may apply for appointments with the Doctors and Nurse Practitioners<\/li>\n<li>If you are\u00a0organising\u00a0an appointment for HIV care or\u00a0PrEP and require a script, please contact us as early as possible due to wait times<\/li>\n<\/ul>\n<h3>Costs<\/h3>\n<p>The Brisbane Sexual Health Service is a free service, and includes the appointment, treatment and testing done. In some very rare cases you may be required to pay for certain medications, though this will be discussed in your appointment.<\/p>\n<h3>Do I need a referral?<\/h3>\n<p>Our service allows for self-referrals, though a referral from your GP may be required for certain services.<\/p>\n<h3>Do I need a Medicare card?<\/h3>\n<p>You do not need a Medicare card to access Brisbane Sexual Health.<\/p>\n<h3>Telehealth<\/h3>\n<p>Most of the appointments we offer are required to be in-person, though under some circumstances determined by our service, we can offer telehealth to our ongoing clients.<\/p>\n<h3>Do you need an interpreter?<\/h3>\n<p><img decoding=\"async\" class=\"alignright lazyload\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/sexual-health\/wp-content\/uploads\/sites\/37\/2023\/08\/interpreter60x60.png\" height=\"10px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\" \/>The service can organise a phone interpreter to be present during your appointment, please notify us when booking an appointment that you require an interpreter and for which language.<\/p>\n<h3>More information<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.qld.gov.au\/help\/languages\">Queensland Government interpreter services information<\/a><\/li>\n<li><a href=\"https:\/\/eccq.com.au\/bbv-resources\/\">Ethnic Communities Council of Queensland\u2019s (ECCQ) Hepatitis, HIV and STI Program \u2013 information in 16 languages<\/a><\/li>\n<\/ul>\n<h3>Transport and parking<\/h3>\n<p>Our Brisbane Clinic has a range of transport options. We are a short walk from the Roma Street Train and Bus Station. Street parking is available.<\/p>\n<p>The Redcliffe Community Centre has free parking on site and is a 20 minute walk from the Kippa-Ring Train Station.<\/p>\n<p>The Caboolture clinic has free parking located around the service and is a short walk from the Caboolture Train Station and Caboolture Central Bus Station.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_3 1_3 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-bg-image:url(&#039;https:\/\/dev.metronorth.health.qld.gov.au\/sexual-health\/wp-content\/uploads\/sites\/32\/2023\/04\/staff-04.png&#039;);--awb-bg-position:center bottom;--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0px;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column fusion-empty-column-bg-image fusion-column-has-bg-image\" data-bg-url=\"https:\/\/dev.metronorth.health.qld.gov.au\/sexual-health\/wp-content\/uploads\/sites\/32\/2023\/04\/staff-04.png\"><img decoding=\"async\" class=\"fusion-empty-dims-img-placeholder fusion-no-large-visibility\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\"><h2 class=\"title-heading-left\"><span class=\"h2-num\">2<\/span> Arriving<\/h2>\n<p>You need to <strong>arrive at least 10 minutes prior<\/strong> to your appointment time.<\/p>\n<p>If you arrive late, your appointment may be forfeited and you will be rescheduled another appointment at a later date.<\/p>\n<p>When you arrive to the service, please speak with the admin officers at the front desk to check in.<\/p>\n<p>Please also be aware we may need to collect a urine sample.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:rgba(134,152,217,0.2);--awb-bg-color-hover:rgba(134,152,217,0.2);--awb-bg-size:cover;--awb-border-radius:0.75rem 0.75rem 0.75rem 0.75rem;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-5\"><h2><span class=\"h2-num\">3<\/span> During the appointment<\/h2>\n<p>You will be asked to provide details on your sexual health history, which can sometimes be uncomfortable or embarrassing. If you need an interpreter, please let us know.<\/p>\n<p>You may be asked details about: sexual orientation, gender identity, sexual partners, sexual practices, STI symptoms, injecting or other drug use and tattoos and body piercing.<\/p>\n<p>The doctor or nurse may suggest a sexual health examination which you have the right to refuse if you wish or ask for a chaperone to be present.<\/p>\n<p>The genital area, cervix, anus and\/or mouth may be examined for signs of STIs.<\/p>\n<p>It is likely that a swab, urine sample and\/or blood test will be collected for testing.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6\"><h2><span class=\"h2-num\">4<\/span> End of the appointment<\/h2>\n<p>Before your appointment ends, the doctor or nurse will discuss:<\/p>\n<ul>\n<li>the treatment (if needed)<\/li>\n<li>the follow up (which may include re-testing\/screening or another appointment)<\/li>\n<li>when and how you will receive your results<\/li>\n<li>when to book future appointments (if needed)<\/li>\n<li>provide education related to your appointment.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:rgba(134,152,217,0.2);--awb-bg-color-hover:rgba(134,152,217,0.2);--awb-bg-size:cover;--awb-border-radius:0.75rem 0.75rem 0.75rem 0.75rem;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-7\"><h2><span class=\"h2-num\">5<\/span> Viewing your results<\/h2>\n<p>You will be able to access your results online via My Health Record with your MyGov account. Log in to My Health Record, then go to the pathology section. This will display your most recent available results. Your results will take a minimum of 14 days to show in your My Health Record. If your results are not showing after 14 days contact us on (07)&nbsp;3837&nbsp;5611 or email <a href=\"mailto:shhs@health.qld.gov.au\">shhs@health.qld.gov.au<\/a>.<\/p>\n<p><em>Results requiring action will continue to be followed up with you by our staff.<\/em><\/p>\n<h3>More information<\/h3>\n<p>More information about My Gov and My Health Record is available from these websites.<\/p>\n<ul>\n<li><a href=\"https:\/\/my.gov.au\/en\/about\/help\/mygov-website\/create-mygov-account\">How to set up a MyGov account (with and without Medicare)<\/a><\/li>\n<li><a href=\"https:\/\/www.digitalhealth.gov.au\/initiatives-and-programs\/my-health-record\/getting-started\/set-up-your-record-online\" target=\"_blank\" rel=\"noopener\">How to set up a My Health Record account (with Medicare)<\/a><\/li>\n<li><a href=\"https:\/\/www.digitalhealth.gov.au\/initiatives-and-programs\/my-health-record\/getting-started\/set-up-a-record-without-medicare-or-dva-benefits\" target=\"_blank\" rel=\"noopener\">How to set up a My Health Record account (without Medicare)<\/a><\/li>\n<li><a href=\"https:\/\/www.digitalhealth.gov.au\/initiatives-and-programs\/my-health-record\" target=\"_blank\" rel=\"noopener\">My Health Record<\/a><\/li>\n<li><a href=\"https:\/\/www.healthdirect.gov.au\/my-health-record\" target=\"_blank\" rel=\"noopener\">My Health Record information<\/a><\/li>\n<li><a href=\"https:\/\/adelaidephn.com.au\/assets\/Frequently_asked_questions_about_My_Health_Record.pdf\" target=\"_blank\" rel=\"noopener\">My Health Record frequently asked questions<\/a><\/li>\n<li><a href=\"https:\/\/www.afao.org.au\/wp-content\/uploads\/2018\/06\/My-Health-Record_Consumer-Fact-Sheet.pdf\" target=\"_blank\" rel=\"noopener\">AFAO consumer fact sheet \u2013 My Health Record<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-modal modal fade modal-1 transport\" tabindex=\"-1\" role=\"dialog\" aria-labelledby=\"modal-heading-1\" aria-hidden=\"true\" style=\"--awb-border-color:#e2e2e2;--awb-background:#ffffff;\"><div class=\"modal-dialog modal-lg\" role=\"document\"><div class=\"modal-content fusion-modal-content\"><div class=\"modal-header\"><button class=\"close\" type=\"button\" data-dismiss=\"modal\" aria-hidden=\"true\" aria-label=\"Close\">&times;<\/button><h3 class=\"modal-title\" id=\"modal-heading-1\" data-dismiss=\"modal\" aria-hidden=\"true\">Transport and parking<\/h3><\/div><div class=\"modal-body fusion-clearfix\">\n<h2>Transport and parking<\/h2>\n<p>Our Brisbane Clinic has a range of transport options. We are a short walk from the Roma Street Train and Bus Station, as well as The Barracks Parking (which offers 2 hours of free parking).<\/p>\n<p>The Redcliffe Community Centre has free parking on site and is a 20 minute walk from the Kippa-Ring Train Station.<\/p>\n<p>The Caboolture clinic has free parking located around the service and is a short walk from the Caboolture Train Station and Caboolture Central Bus Station.<\/p>\n<\/div><div class=\"modal-footer\"><button class=\"fusion-button button-default button-medium button default medium\" type=\"button\" data-dismiss=\"modal\">Close<\/button><\/div><\/div><\/div><\/div><div class=\"fusion-modal modal fade modal-2 interpreters\" tabindex=\"-1\" role=\"dialog\" aria-labelledby=\"modal-heading-2\" aria-hidden=\"true\" style=\"--awb-border-color:#e2e2e2;--awb-background:#ffffff;\"><div class=\"modal-dialog modal-lg\" role=\"document\"><div class=\"modal-content fusion-modal-content\"><div class=\"modal-header\"><button class=\"close\" type=\"button\" data-dismiss=\"modal\" aria-hidden=\"true\" aria-label=\"Close\">&times;<\/button><h3 class=\"modal-title\" id=\"modal-heading-2\" data-dismiss=\"modal\" aria-hidden=\"true\">Interpreters<\/h3><\/div><div class=\"modal-body fusion-clearfix\">\n<h2>Interpreters<\/h2>\n<p>The service can organise a phone interpreter to be present during your appointment, please notify us when booking an appointment that you require an interpreter and for which language.<\/p>\n<h3>More information<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.qld.gov.au\/help\/languages\">Queensland Government interpreter services information<\/a><\/li>\n<li><a href=\"https:\/\/eccq.com.au\/bbv-resources\/\">Ethnic Communities Council of Queensland\u2019s (ECCQ) Hepatitis, HIV and STI Program \u2013 information in 16 languages<\/a><\/li>\n<\/ul>\n<\/div><div class=\"modal-footer\"><button class=\"fusion-button button-default button-medium button default medium\" type=\"button\" data-dismiss=\"modal\">Close<\/button><\/div><\/div><\/div><\/div><div class=\"fusion-modal modal fade modal-3 callback\" tabindex=\"-1\" role=\"dialog\" aria-labelledby=\"modal-heading-3\" aria-hidden=\"true\" style=\"--awb-border-color:#e2e2e2;--awb-background:#ffffff;\"><div class=\"modal-dialog modal-lg\" role=\"document\"><div class=\"modal-content fusion-modal-content\"><div class=\"modal-header\"><button class=\"close\" type=\"button\" data-dismiss=\"modal\" aria-hidden=\"true\" aria-label=\"Close\">&times;<\/button><h3 class=\"modal-title\" id=\"modal-heading-3\" data-dismiss=\"modal\" aria-hidden=\"true\">Request a call back<\/h3><\/div><div class=\"modal-body fusion-clearfix\">\n<p>Use this form to request a call back for a clinic appointment.<\/p>\n<\/div><div class=\"modal-footer\"><button class=\"fusion-button button-default button-medium button default medium\" type=\"button\" data-dismiss=\"modal\">Close<\/button><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"tags":[],"class_list":["post-909","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>About your appointment | Metro North Sexual Health Service<\/title>\n<meta name=\"description\" content=\"If you have an appointment with us, find out more information.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/metronorth.health.qld.gov.au\/sexual-health\/about-your-appointment\" 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