{"id":7144,"date":"2022-05-31T15:36:02","date_gmt":"2022-05-31T05:36:02","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/?p=7144"},"modified":"2022-06-01T16:22:50","modified_gmt":"2022-06-01T06:22:50","slug":"staff-keep-rbwh-ticking","status":"publish","type":"post","link":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/newsletters\/news-at-the-royal\/2022\/05\/staff-keep-rbwh-ticking","title":{"rendered":"Admin staff keep RBWH ticking!"},"content":{"rendered":"
<\/div>
\n

News<\/p>\n

@<\/p>\n

the<\/p>\n

Royal<\/strong><\/p>\n<\/div><\/div><\/div>

<\/div><\/div>
<\/div><\/div><\/div><\/div>\n
\"Tina

Ward Administration Service Professional Tina Balfour is proud to work at RBWH!<\/p><\/div>\n

On 6 May, RBWH celebrated our incredible administration staff who play a vital role in the day-to-day running of the hospital for Administrative Professionals Day.<\/h4>\n

Admin staff were treated to a sweet treat to say thank you for their hard work, as well as some fun facts about the importance of administrative roles.<\/p>\n

Ward Administration Service Professional Tina Balfour has been working in the administration team at RBWH for 44 years and is proud of the important role she plays.<\/p>\n

\u201cI finished grade 12 in 1977 \u2013 a time of high interest rates and wide-spread unemployment. I was looking for a full-time administration role – it was a very competitive environment and every job I applied for had hundreds of applicants,\u201d Tina said.<\/em><\/p>\n

\u201cThrough hard work and a stroke of luck, I managed to secure a job at the Royal Brisbane Hospital (now RBWH) as a ward clerical assistant.<\/em><\/p>\n

\u201cI received just one day of training before commencing my role in a busy ward. It was like being in an alien world where everyone spoke a whole new language.<\/em><\/p>\n

\u201cLuckily for me, the sister in charge took me under her wing and taught me everything she knew. Most of the staff were friendly, but as it was a new role, there were some staff who thought a clinical area was no place for an admin officer.\u201d<\/em><\/p>\n

Things have changed significantly since then, with admin officers now playing a central role in the running of all RBWH wards!<\/p>\n

Tina said the introduction of computers was a big learning curve for admin officers and the hospital as a whole.<\/p>\n

\u201cWe had to move everything from being paper-based to a digital format when HIBISCUS was introduced in 1989.<\/em><\/p>\n

\u201cIt was a huge process, but I picked it up relatively quickly and eventually became a \u2018train the trainer\u2019. I even demonstrated the system to the Queensland Premier at the time, Wayne Goss.\u201d<\/em><\/p>\n

Overall, Tina says she has thoroughly enjoyed her time working in administration at RBWH.<\/p>\n

\u201cWhenever someone asks me what I do for work, I\u2019m so proud to say I work at RBWH as an admin officer,\u201d she said.<\/em><\/p>\n

\u201cI would encourage anyone thinking about an admin career to go for it! The opportunities are immense and the diversity of the roles available makes it a great career move.<\/em><\/p>\n

\u201cWhat we do is very, very important.\u201d<\/em><\/p>\n<\/div>

<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

On 6 May, RBWH celebrated the incredible administration staff who play a vital role in the day-to-day running of the hospital for Administrative Professionals Day.<\/p>\n","protected":false},"author":53,"featured_media":7188,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12],"tags":[],"class_list":["post-7144","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-at-the-royal"],"acf":[],"_links":{"self":[{"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/posts\/7144","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/users\/53"}],"replies":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/comments?post=7144"}],"version-history":[{"count":5,"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/posts\/7144\/revisions"}],"predecessor-version":[{"id":7191,"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/posts\/7144\/revisions\/7191"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/media\/7188"}],"wp:attachment":[{"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/media?parent=7144"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/categories?post=7144"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/tags?post=7144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}