{"id":853,"date":"2021-03-10T15:17:24","date_gmt":"2021-03-10T05:17:24","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/?p=853"},"modified":"2021-10-20T15:09:13","modified_gmt":"2021-10-20T05:09:13","slug":"nurse-ambassador-program-success","status":"publish","type":"post","link":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/newsletters\/news-at-the-royal\/2021\/03\/nurse-ambassador-program-success","title":{"rendered":"Nurse ambassador program success"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><div id=\"attachment_841\" style=\"width: 410px\" class=\"wp-caption alignright\"><img decoding=\"async\" aria-describedby=\"caption-attachment-841\" class=\"size-fusion-400 wp-image-841 lazyload\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-content\/uploads\/sites\/25\/2021\/03\/nurse-ambassador-f-400x267.jpg\" alt=\"Nurse ambassador\" width=\"400\" height=\"267\" data-srcset=\"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-content\/uploads\/sites\/25\/2021\/03\/nurse-ambassador-f-200x133.jpg 200w, https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-content\/uploads\/sites\/25\/2021\/03\/nurse-ambassador-f-225x150.jpg 225w, https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-content\/uploads\/sites\/25\/2021\/03\/nurse-ambassador-f-300x200.jpg 300w, https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-content\/uploads\/sites\/25\/2021\/03\/nurse-ambassador-f-400x267.jpg 400w, https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-content\/uploads\/sites\/25\/2021\/03\/nurse-ambassador-f.jpg 600w\" data-sizes=\"(max-width: 400px) 100vw, 400px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 400px; --smush-placeholder-aspect-ratio: 400\/267;\" \/><p id=\"caption-attachment-841\" class=\"wp-caption-text\">Nurse Ambassador Evile and the 9A South team<\/p><\/div>\n<p><strong>A new Nurse Ambassador Program is being trialed in 9A South, with the first general ward ambassadors proving to be highly successful.<\/strong><\/p>\n<p>The program has previously been trialed at three surgical wards at RBWH, however this is the first time the role has been utilised in a general ward setting.<\/p>\n<p>Acting Nurse Unit Manager of 9A South Kym Baxter said the Ambassador role had improved the culture and safety on her ward.<\/p>\n<p>\u201cAt the start of the shift, the Ambassador has a chat with the Team Leader and identifies any patients that may be of concern, whether that\u2019s a patient who\u2019s been shown to be aggressive or who is delirious and needs redirection,\u201d Kym said.<\/p>\n<p>\u201cWe recently had a patient with post-operative delirium during an extremely busy shift,\u201d she said.<\/p>\n<p>\u201cRather than taking a nurse off the floor to focus on this patient, the Ambassador was able to sit there for an hour, have a chat and re-orientate them.<\/p>\n<p>\u201cIt made that patient feel more safe and secure and they weren\u2019t as agitated or aggressive as they\u2019d previously been.\u201d<\/p>\n<p>Currently, an Ambassador is rostered across the three surgical wards every afternoon and night shift during the week and on all three shifts on weekends.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>A new Nurse Ambassador Program is being trialed in 9A South, with the first general ward ambassadors proving to be highly successful.<br \/>\nThe program has previously been trialed at three surgical wards at RBWH, however this is the first time the role has been utilised in a general ward setting. <\/p>\n","protected":false},"author":53,"featured_media":841,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12],"tags":[35],"class_list":["post-853","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-at-the-royal","tag-rbwh"],"acf":[],"_links":{"self":[{"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/posts\/853","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/users\/53"}],"replies":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/comments?post=853"}],"version-history":[{"count":4,"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/posts\/853\/revisions"}],"predecessor-version":[{"id":858,"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/posts\/853\/revisions\/858"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/media\/841"}],"wp:attachment":[{"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/media?parent=853"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/categories?post=853"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/staff-news\/wp-json\/wp\/v2\/tags?post=853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}