{"id":4453,"date":"2025-08-26T15:15:34","date_gmt":"2025-08-26T05:15:34","guid":{"rendered":"https:\/\/metronorth.health.qld.gov.au\/stars\/?page_id=4453"},"modified":"2025-11-26T10:17:46","modified_gmt":"2025-11-26T00:17:46","slug":"language-services","status":"publish","type":"page","link":"https:\/\/metronorth.health.qld.gov.au\/stars\/patients-and-visitors\/language-services","title":{"rendered":"Language services"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_3_4 3_4 fusion-three-fourth fusion-column-first\" style=\"--awb-bg-size:cover;width:75%;width:calc(75% - ( ( 4% ) * 0.75 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:38.5725;line-height:1.2;\">Language services<\/h1><\/div><div class=\"fusion-text fusion-text-1\"><h2>Interpreters<\/h2>\n<p><img decoding=\"async\" class=\"alignright size-full wp-image-8811 lazyload\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-content\/uploads\/sites\/3\/2022\/05\/auslan.png\" alt=\"\" width=\"60\" height=\"60\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\" \/><img decoding=\"async\" class=\"alignright size-full wp-image-8810 lazyload\" data-src=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-content\/uploads\/sites\/3\/2022\/05\/interpreter60x60.png\" alt=\"\" width=\"60\" height=\"60\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 60px; --smush-placeholder-aspect-ratio: 60\/60;\" \/>If English is not your first language, you are entitled to a free professionally accredited interpreter in your preferred language. This includes those people who are deaf or hearing impaired and communicate through sign language such as Auslan. Generally, a minimum of 24 hours\u2019 notice is required to book an interpreter. Please ask the nursing staff to arrange one for you.<\/p>\n<\/div><div class=\"fusion-text fusion-text-2\"><h2 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"30\" data-lineheight=\"36px\">Informed consent translated resources<\/h2>\n<p>Queensland Health have\u00a0<a href=\"https:\/\/www.health.qld.gov.au\/consent\/translated-informed-consent-forms\" target=\"_blank\" rel=\"noopener\">translated some of its most frequently used patient information sheets and consent forms<\/a>\u00a0into Italian, Japanese, Korean, Samoan, Simplified Chinese, Traditional Chinese, Spanish, Hindi, Punjabi and Filipino\/Tagalog.<\/p>\n<p>These are designed to facilitate shared decision-making between patients and clinicians with support from interpreters.<\/p>\n<p><a href=\"https:\/\/metronorth.health.qld.gov.au\/rbwh\/patients-and-visitors\/language-services\">Learn more about\u00a0\u00a0interpreter services.<\/a><\/p>\n<\/div><div class=\"fusion-text fusion-text-3\"><h2>Other translated resources<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.health.qld.gov.au\/consent\/html\/multi_imaging\">Medical imaging patient information (translated)<\/a><\/li>\n<li><a href=\"https:\/\/www.health.qld.gov.au\/consent\/html\/multicul_info_cons#other\">Blood transfusion general information (translated)<\/a><\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_4 1_4 fusion-one-fourth fusion-column-last rhs-col\" style=\"--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 4% ) * 0.25 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last contact-us-home\" style=\"--awb-padding-top:10px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-bg-size:cover;--awb-margin-bottom:0px;width:100%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-4\"><h2>Surgical, Treatment and Rehabilitation Service (STARS)<\/h2>\n<p>296 Herston Rd<br \/>\nHERSTON QLD 4029<\/p>\n<p><strong>Phone:<\/strong> (07) 3647 7111<\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:9px;margin-bottom:9px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-align-block\"><a class=\"fusion-button button-flat fusion-button-default-size button-darkgreen fusion-button-darkgreen button-1 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/metronorth.health.qld.gov.au\/stars\/contact-us\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Contact us<\/span><\/a><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2px;margin-bottom:2px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-align-block\"><a class=\"fusion-button button-flat fusion-button-default-size button-darkgreen fusion-button-darkgreen button-2 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/metronorth.health.qld.gov.au\/stars\/contact-us#feedback\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Feedback<\/span><\/a><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2px;margin-bottom:2px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-align-block\"><a class=\"fusion-button button-flat fusion-button-default-size button-darkgreen fusion-button-darkgreen button-3 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/metronorth.health.qld.gov.au\/stars\/about-us\/maps-and-directions\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Maps &amp; directions<\/span><\/a><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2px;margin-bottom:2px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-align-block\"><a class=\"fusion-button button-flat fusion-button-default-size button-darkgreen fusion-button-darkgreen button-4 fusion-button-span-yes fusion-button-default-type\" target=\"_self\" href=\"https:\/\/metronorth.health.qld.gov.au\/stars\/patients-and-visitors\/parking-and-transport\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Parking &amp; Transport<\/span><\/a><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2px;margin-bottom:2px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-align-block\"><a class=\"fusion-button button-flat fusion-button-default-size button-darkgreen fusion-button-darkgreen button-5 fusion-button-span-yes fusion-button-default-type\" style=\"--button_text_transform:none;\" target=\"_self\" href=\"https:\/\/metronorth.health.qld.gov.au\/stars\/patients-and-visitors\/visitor-information\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Visiting hours &amp; wards<\/span><\/a><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:2px;margin-bottom:2px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-align-block\"><a class=\"fusion-button button-flat fusion-button-default-size button-darkgreen fusion-button-darkgreen button-6 fusion-button-span-yes fusion-button-default-type element-hidden\" style=\"--button_text_transform:none;\" target=\"_self\" href=\"https:\/\/metronorth.health.qld.gov.au\/stars\/careers\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Careers<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div>\n<!--<script>\n\tjQuery( window ).on( \"load\", function() {\n\t\tvar leftCol = jQuery( \"#leftCol > .fusion-column-wrapper\" );\n\t    var rightCol = jQuery( \"#rightCol > .fusion-column-wrapper\" );\n        if (window.matchMedia(\"(min-width: 640px)\").matches) {\n          if ( rightCol.height() < leftCol.height() ) {\n              var diff = leftCol.height() - rightCol.height();\n              var mapBox = rightCol.find( \".location_map\" );\n              mapBox.height( mapBox.height() + diff );\n          }\n        }\n    });\n<\/script>--><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":53,"featured_media":0,"parent":903,"menu_order":18,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"tags":[],"class_list":["post-4453","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/metronorth.health.qld.gov.au\/stars\/wp-json\/wp\/v2\/pages\/4453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metronorth.health.qld.gov.au\/stars\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/metronorth.health.qld.gov.au\/stars\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/stars\/wp-json\/wp\/v2\/users\/53"}],"replies":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/stars\/wp-json\/wp\/v2\/comments?post=4453"}],"version-history":[{"count":2,"href":"https:\/\/metronorth.health.qld.gov.au\/stars\/wp-json\/wp\/v2\/pages\/4453\/revisions"}],"predecessor-version":[{"id":4977,"href":"https:\/\/metronorth.health.qld.gov.au\/stars\/wp-json\/wp\/v2\/pages\/4453\/revisions\/4977"}],"up":[{"embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/stars\/wp-json\/wp\/v2\/pages\/903"}],"wp:attachment":[{"href":"https:\/\/metronorth.health.qld.gov.au\/stars\/wp-json\/wp\/v2\/media?parent=4453"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/stars\/wp-json\/wp\/v2\/tags?post=4453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}