{"id":901,"date":"2017-08-07T00:54:47","date_gmt":"2017-08-07T00:54:47","guid":{"rendered":"https:\/\/dev.metronorth.health.qld.gov.au\/tpch\/?post_type=services&#038;p=901"},"modified":"2024-09-05T11:15:35","modified_gmt":"2024-09-05T01:15:35","slug":"emergency","status":"publish","type":"services","link":"https:\/\/metronorth.health.qld.gov.au\/tpch\/healthcare-services\/emergency","title":{"rendered":"Emergency (Adult)"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>The Emergency Department (ED) at The Prince Charles Hospital is a large general emergency centre, renowned for providing world class care to patients with heart and lung conditions.<\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","categories":[1],"tags":[92,543,1077,1078,1079],"class_list":["post-901","services","type-services","status-publish","hentry","category-uncategorized","tag-emergency","tag-ed","tag-adult-emergency","tag-urgent","tag-1079"],"acf":{"page_subtitle":"","page_type":"structured","page_sections":["general_details","accessing_this_service","what_to_bring","general_content","faq","healthcare_professionals"],"general_details":[{"what_we_do":"<p>The Emergency Department (ED) at The Prince Charles Hospital is a large emergency centre, which aims to provide world-class care to patients who present to us. We operate 24 hours a day, providing specialised care to adult patients with a serious illness or injury.<\/p>\n","conditions_treated":"","our_services":"<p>We provide emergency medical services to patients needing urgent care for a wide range of conditions. We also have a special expertise in caring for adults with:<\/p>\n<ul>\n<li>heart conditions<\/li>\n<li>lung conditions<\/li>\n<li>general medical and surgical conditions<\/li>\n<li>psychiatric conditions<\/li>\n<li>care of the elderly including hip fractures.<\/li>\n<\/ul>\n<p>We have a separate <a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/healthcare-services\/emergency-department-children\">Children\u2019s Emergency Department<\/a> with ward facilities.<\/p>\n","include_link_to_healthcare_professionals_section":false,"gd_other_content":[{"general_content":[{"heading":"Who we see","content":"<p>We see all patients who present to us.\u00a0If you require an ambulance, call triple zero (000). The ambulance staff will help make the decision about which hospital to take you to. They may decide at times to transport you to other hospitals so you can directly access specific care (e.g. the <a href=\"https:\/\/metronorth.health.qld.gov.au\/rbwh\/healthcare-services\/emergency\">Royal Brisbane and Women\u2019s Hospital Emergency Department<\/a>, if you have a significant burn or pregnancy-related concerns).<\/p>\n"}]},{"general_content":[{"heading":"Getting here","content":"<p>We have a designated drop off and pick up zone at the front of Emergency with a maximum stay of 20 minutes.\u00a0Our <a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/patients-and-visitors\/parking-and-transport\">parking and transport<\/a>\u00a0page has more information about long stay parking at the hospital.<\/p>\n"}]}]}],"accessing_this_service":[{"variation":"No referral required","free_text":""}],"include_refer_a_patient_panel":false,"refer_a_patient_text":"","refer_a_patient_link":"","specialist_hotline":"1300 364 938","after_your_hospital_appointment":[{"variation":"Preadmission and surgery","free_text":""}],"general_content_0":false,"what_to_bring":[{"category":"general","what_to_bring_general":[{"display":["every_time","for_overnight"],"every_time":"<ul>\n<li>Your passport (if you\u2019re not Medicare eligible or an Australian citizen)<\/li>\n<li>Discharge information from previous admissions<\/li>\n<\/ul>\n","_copy":"","for_appointment":"","_copy2":"","for_procedure":"","_copy3":"","for_overnight":""}],"what_to_bring_mental_health":false,"what_to_bring_child_health":false}],"general_content":[{"other_content":[{"heading":"When you arrive","content":"<p>On arrival, your symptoms will be assessed by an experienced emergency nurse and triaged in order of priority. We try our best to see every patient within a timely manner. Some patients who are more unwell may be seen ahead of you and this may result in an unpredictable waiting period. We ask that you be patient while we deliver the best possible care to all our patients. If your condition worsens or if you have any concerns, please alert the nurse.<\/p>\n"}]},{"other_content":[{"heading":"Are you visiting from overseas?","content":"<p>If you are <a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/patients-and-visitors\/are-you-visiting-from-overseas\">visiting from another country and require medical attention<\/a> your may be\u00a0billed for the cost of treatment.<\/p>\n"}]},{"other_content":[{"heading":"Private health insurance","content":"<p>If you have <a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/patients-and-visitors\/public-private\">private health insurance<\/a> cover and would like to use it, you can choose to be treated as a private patient.\u00a0This will not incur excess or affect your insurance premium. If you wish to be treated in a separate private health facility, we can facilitate this transfer. Please note, this option may incur excess depending on your level of cover.<\/p>\n"}]},{"other_content":[{"heading":"Appropriate behaviour","content":"<p>The safety of our staff and patients is top priority. In accordance with Queensland Health policy, we do not tolerate any form of aggressive or abusive behaviour. Any audio or visual recording without permission is strictly prohibited.<\/p>\n"}]},{"other_content":[{"heading":"Research in ED","content":"<p>You may be asked if you are happy to participate in current research studies when attending as a patient. We will attempt to provide you with all the information you need. You will have time to read about the research and ask questions. Involvement in research is voluntary and you may withdraw from participation at any time.<\/p>\n"}]},{"other_content":[{"heading":"Discharge and follow up care","content":"<p>When you are <a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/patients-and-visitors\/when-you-leave\">discharged<\/a> from Emergency or the hospital, it is important to have a responsible adult carer to take you home.\u00a0Before discharge, you should be given a GP letter detailing your medical condition and appropriate follow up plan. You may also be given a prescription for medication or a referral letter to another specialist.<\/p>\n"}]}],"what_to_expect":false,"general_content_2":false,"clinic_introduction":"","clinic_details":[{"clinic":""}],"general_content_3":false,"frequently_asked_questions":[{"question":"What other services are available instead of Emergency?","answer":"<p>If you do not need urgent care, visiting your local doctor or an after-hours medical centre may be an option. This may mean a shorter waiting period and allows you to see the same doctor for better continuity of care.<\/p>\n<p>There are also phone and web services available:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.health.qld.gov.au\/13health\/\">13 HEALTH<\/a> is a Queensland Health hotline for advice on healthcare matters 24 hours a day.<\/li>\n<li><a href=\"https:\/\/www.health.qld.gov.au\/PoisonsInformationCentre\/\">Queensland Poisons Information Centre<\/a> for advice on poisoning incidents 24 hours a day. Phone: 131 126.<\/li>\n<li><a href=\"https:\/\/www.lifeline.org.au\/\">Lifeline<\/a> is a confidential crisis support service operating 24 hours a day. Phone: 13 11 14 (calls from mobiles are free).<\/li>\n<li>1300 MH CALL (1300 64 22 55) for mental health assistance.<\/li>\n<\/ul>\n"},{"question":"Is it ok to eat or drink while I wait in Emergency?","answer":"<p>Certain tests or procedures require patients to fast, which means no eating or drinking. As a general rule, please do not eat or drink before talking to the medical or nursing staff. If you have a medical condition that prevents you from fasting, please speak to staff.<\/p>\n"},{"question":"Am I allowed to visit a friend or family member in Emergency?","answer":"<p>We understand the importance of support from family and friends during this difficult time. Sometimes, we may need to limit the number of visitors in the ED due to overcrowding. This will ensure your loved one receives the best possible care. You may nominate one family member as the contact person to ensure consistent information is provided.<\/p>\n"},{"question":"Where can I find General Practices and Pharmacies open on weekends or evenings?","answer":"<p>The <a href=\"http:\/\/www.nhsd.com.au\">National Health Service Directory<\/a> provides information about which GPs, Pharmacists etc are open now. This can be helpful to identify GPs open in evenings and at weekends.<\/p>\n<p>Go to <a href=\"http:\/\/www.nhsd.com.au\">www.nhsd.com.au<\/a>, type in your post code or suburb, and Click on \u201cOpen Now\u201d tab\u00a0 to find the services open now in your area. You will need to call if they have any appointments available before visiting them.<\/p>\n"}],"general_content_4":false,"healthcare_professionals":[{"for_healthcare_professionals":"<p>Over 55,000 patients visit our ED a year with nearly 35% of patients admitted to the hospital from emergency annually.<\/p>\n<p>We are one of the busiest EDs in Queensland, treating patients from Brisbane\u2019s northern suburbs, across the state and northern New South Wales. The Prince Charles Hospital is a <span style=\"line-height: 1.5;\">630 beds capacity facility and is a<\/span><span style=\"line-height: inherit;\">\u00a0major quaternary referral centre\u00a0<\/span><span style=\"line-height: 1.5;\">\u00a0<\/span><span style=\"line-height: inherit;\">for cardiothoracic cases .<\/span><\/p>\n<p>We have:<\/p>\n<ul>\n<li>37 treatment spaces<\/li>\n<li>6 resuscitation rooms<\/li>\n<li>18 acute beds including an isolation room<\/li>\n<li>9 short stay beds and 4 short stay recliners<\/li>\n<li>plaster room<\/li>\n<li>2 bed procedure room<\/li>\n<li>social work support<\/li>\n<li>physiotherapy support<\/li>\n<li>24 hour cardiac angiography service<\/li>\n<li>radiology (x-ray, CT, ultrasound) next to the department<\/li>\n<li>helipad<\/li>\n<li>acute care mental health service with inpatient facility.<\/li>\n<\/ul>\n","research_heading":"Education and training","research_education_&amp;_training_information":"","other_content":false}],"include_advertisement":false,"include_related_news_article":true,"add_contact_details":true,"remove_sidebar":false,"building":{"ID":1274,"post_author":"6","post_date":"2017-08-10 22:40:17","post_date_gmt":"2017-08-10 22:40:17","post_content":"","post_title":"Adult Emergency","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"adult-emergency","to_ping":"","pinged":"","post_modified":"2017-08-25 00:48:25","post_modified_gmt":"2017-08-25 00:48:25","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/tpch\/?post_type=location&#038;p=1274","menu_order":1,"post_type":"location","post_mime_type":"","comment_count":"0","filter":"raw"},"location_details":[{"name":"Adult Emergency Department","location":"Ground floor, Main Building","phone":"(07) 3139 4000","fax":"","email":"","opening_hours":"24\/7","visiting_hours":"","additional_details":false}],"refer_a_patient":"<p>GPs and specialists in the community and in other hospitals can refer a patient by calling the emergency physician \u201con the floor\u201d via hospital switch on (07) 3139 4000.<\/p>\n","contact_us_outside_hours":[{"variation":"13 HEALTH","free_text":"","variable":""}],"related_services":[{"links":[{"link_type":"internal","page":false,"link_text":"","anchor":"","link":"","target":true},{"link_type":"internal","page":{"ID":649,"post_author":"5","post_date":"2017-05-26 01:46:55","post_date_gmt":"2017-05-26 01:46:55","post_content":"[fusion_builder_container admin_label=\"\" hundred_percent=\"no\" equal_height_columns=\"no\" menu_anchor=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"center center\" background_repeat=\"no-repeat\" fade=\"no\" background_parallax=\"none\" enable_mobile=\"no\" parallax_speed=\"0.3\" video_mp4=\"\" video_webm=\"\" video_ogv=\"\" video_url=\"\" video_aspect_ratio=\"16:9\" video_loop=\"yes\" video_mute=\"yes\" video_preview_image=\"\" border_color=\"\" border_style=\"solid\" margin_top=\"\" margin_bottom=\"\" padding_top=\"20px\" padding_right=\"\" padding_bottom=\"20px\" padding_left=\"\" type=\"legacy\"][fusion_builder_row][fusion_builder_column type=\"1_1\" layout=\"1_1\" background_position=\"left top\" background_color=\"\" border_color=\"\" border_style=\"solid\" border_position=\"all\" spacing=\"yes\" background_image=\"\" background_repeat=\"no-repeat\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"0px\" margin_bottom=\"0px\" class=\"\" id=\"\" animation_type=\"\" animation_speed=\"0.3\" animation_direction=\"left\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" center_content=\"no\" last=\"true\" min_height=\"\" hover_type=\"none\" link=\"\" border_sizes_top=\"\" border_sizes_bottom=\"\" border_sizes_left=\"\" border_sizes_right=\"\" first=\"true\"][fusion_title margin_top=\"\" margin_bottom=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" size=\"1\" content_align=\"left\" style_type=\"default\" sep_color=\"\"]Contact us[\/fusion_title][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container][fusion_builder_container admin_label=\"\" type=\"legacy\" hundred_percent=\"no\" hundred_percent_height=\"no\" min_height=\"\" hundred_percent_height_scroll=\"no\" align_content=\"stretch\" flex_align_items=\"flex-start\" flex_justify_content=\"flex-start\" flex_column_spacing=\"\" hundred_percent_height_center_content=\"yes\" equal_height_columns=\"no\" container_tag=\"div\" menu_anchor=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" status=\"published\" publish_date=\"\" class=\"\" id=\"\" link_color=\"\" link_hover_color=\"\" border_sizes_top=\"\" border_sizes_right=\"\" border_sizes_bottom=\"\" border_sizes_left=\"\" border_color=\"\" border_style=\"solid\" margin_top_medium=\"\" margin_bottom_medium=\"\" margin_top_small=\"\" margin_bottom_small=\"\" margin_top=\"\" margin_bottom=\"\" padding_top_medium=\"\" padding_right_medium=\"\" padding_bottom_medium=\"\" padding_left_medium=\"\" padding_top_small=\"\" padding_right_small=\"\" padding_bottom_small=\"\" padding_left_small=\"\" padding_top=\"0\" padding_right=\"0\" padding_bottom=\"0\" padding_left=\"0\" box_shadow=\"no\" box_shadow_vertical=\"\" box_shadow_horizontal=\"\" box_shadow_blur=\"0\" box_shadow_spread=\"0\" box_shadow_color=\"\" box_shadow_style=\"\" z_index=\"\" overflow=\"\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\" gradient_end_position=\"100\" gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\" background_color=\"\" background_image=\"\" background_position=\"center center\" background_repeat=\"no-repeat\" fade=\"no\" background_parallax=\"none\" enable_mobile=\"no\" parallax_speed=\"0.3\" background_blend_mode=\"none\" video_mp4=\"\" video_webm=\"\" video_ogv=\"\" video_url=\"\" video_aspect_ratio=\"16:9\" video_loop=\"yes\" video_mute=\"yes\" video_preview_image=\"\" absolute=\"off\" absolute_devices=\"small,medium,large\" sticky=\"off\" sticky_devices=\"small-visibility,medium-visibility,large-visibility\" sticky_background_color=\"\" sticky_height=\"\" sticky_offset=\"\" sticky_transition_offset=\"0\" scroll_offset=\"0\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\"][fusion_builder_row][fusion_builder_column type=\"1_1\" layout=\"1_1\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"contact-us-landing\" id=\"\" background_color=\"#f1f1f1\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"20px\" padding_right=\"20px\" padding_bottom=\"20px\" padding_left=\"20px\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\"][fusion_builder_row_inner][fusion_builder_column_inner type=\"1_3\" layout=\"1_3\" align_self=\"auto\" content_layout=\"column\" align_content=\"flex-start\" content_wrap=\"wrap\" spacing=\"\" center_content=\"no\" link=\"\" target=\"_self\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"tpch-contact\" background_image_id=\"\" type_medium=\"\" type_small=\"\" order_medium=\"0\" order_small=\"0\" spacing_left_medium=\"\" spacing_right_medium=\"\" spacing_left_small=\"\" spacing_right_small=\"\" spacing_left=\"\" spacing_right=\"\" margin_top_medium=\"\" margin_bottom_medium=\"\" margin_top_small=\"\" margin_bottom_small=\"\" margin_top=\"\" margin_bottom=\"\" padding_top_medium=\"\" padding_right_medium=\"\" padding_bottom_medium=\"\" padding_left_medium=\"\" padding_top_small=\"\" padding_right_small=\"\" padding_bottom_small=\"\" padding_left_small=\"\" padding_top=\"0\" padding_right=\"0\" padding_bottom=\"0\" padding_left=\"0\" hover_type=\"none\" border_sizes_top=\"0\" border_sizes_right=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_color=\"\" border_style=\"solid\" border_radius_top_left=\"\" border_radius_top_right=\"\" border_radius_bottom_right=\"\" border_radius_bottom_left=\"\" box_shadow=\"no\" box_shadow_vertical=\"\" box_shadow_horizontal=\"\" box_shadow_blur=\"0\" box_shadow_spread=\"0\" box_shadow_color=\"\" box_shadow_style=\"\" background_type=\"single\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\" gradient_end_position=\"100\" gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" background_blend_mode=\"none\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_type=\"regular\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\" last=\"false\" border_position=\"all\" first=\"true\"][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h3 style=\"color: #da291c;\"><strong>Emergencies call 000<\/strong><\/h3>\r\nor go to your nearest hospital Emergency department.\r\nNon-urgent medical issues: 13 HEALTH (<a href=\"tel:134325\">13 43 25 84<\/a>)\r\n<div id=\"tpch-switch\">\r\n<h3>General enquiries<\/h3>\r\n<strong>Phone:<\/strong> <a href=\"tel:+61731394000\">(07) 3139 4000<\/a>\r\n\r\n<\/div>\r\n<h3>Address<\/h3>\r\nThe Prince Charles Hospital\r\n627 Rode Road\r\nCHERMSIDE QLD 4032\r\n\r\n[\/fusion_text][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h3>Feedback<\/h3>\r\nWe appreciate your feedback to help us continually improve our services. If you are unhappy with the care you have received or if you would like to provide a compliment or other feedback about your care or our services, please contact us using the <a href=\"#feedback\">form below<\/a> or contact:\r\n\r\n[\/fusion_text][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"\" rule_size=\"\" rule_color=\"\" hue=\"\" saturation=\"\" lightness=\"\" alpha=\"\" user_select=\"\" awb-switch-editor-focus=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" disable_idd=\"no\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"tpch-consumer-contact\" width_medium=\"\" width_small=\"\" width=\"\" min_width_medium=\"\" min_width_small=\"\" min_width=\"\" max_width_medium=\"\" max_width_small=\"\" max_width=\"\" margin_top_medium=\"\" margin_right_medium=\"\" margin_bottom_medium=\"\" margin_left_medium=\"\" margin_top_small=\"\" margin_right_small=\"\" margin_bottom_small=\"\" margin_left_small=\"\" margin_top=\"\" margin_right=\"\" margin_bottom=\"\" margin_left=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" font_size=\"\" line_height=\"\" letter_spacing=\"\" text_transform=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_color=\"\" animation_speed=\"0.3\" animation_delay=\"0\" animation_offset=\"\" logics=\"\"]<strong>Consumer Liaison Officer (TPCH only)\r\n<\/strong>(compliments, complaints and suggestions only)<strong>\r\n<\/strong><strong>Phone:<\/strong> <a href=\"tel:+61731394479\">(07) 3139 4479<\/a>\r\n<strong>Email:<\/strong> <a href=\"mailto:tpch_clo@health.qld.gov.au\">tpch_clo@health.qld.gov.au<\/a>\r\n<strong>Hours:<\/strong> 8.00am - 4.00pm\r\n\r\n<strong>Mental Health feedback<\/strong>\r\n<strong>Phone:<\/strong> <a href=\"tel:0488795690\">0488 795 690<\/a>\r\n<strong>Email:<\/strong> <a href=\"mailto:MNMH-Feedback@health.qld.gov.au\">MNMH-Feedback@health.qld.gov.au<\/a>\r\n\r\nVisit <a href=\"https:\/\/metronorth.health.qld.gov.au\/hospitals-services\/mental-health-services\/contact-us\">Metro North Mental Health contact us<\/a>\r\n<h3>Accounts (inpatients)<\/h3>\r\n<strong>Phone:<\/strong>\u00a0<a href=\"tel:+61735425043\">(07) 3542 5043<\/a>[\/fusion_text][\/fusion_builder_column_inner][fusion_builder_column_inner type=\"1_3\" layout=\"1_3\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"false\" border_position=\"all\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"false\" spacing_right=\"\"][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"tpch-outpatients-contact\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h3>Outpatients<\/h3>\r\n<strong>Phone: <\/strong><a href=\"tel:+61731394207\">(07) 3139 4207<\/a>\r\n<strong>Email:<\/strong> <a href=\"mailto:TPCH_patient_enquiries@health.qld.gov.au\">TPCH_patient_enquiries@health.qld.gov.au<\/a>\r\n<strong>Hours:<\/strong> 8.00am - 4.30pm\r\n\r\n[\/fusion_text][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"tpch-records-contact\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h3>GP &amp; Hospital Access to health records<\/h3>\r\n<strong>Phone:<\/strong> <a href=\"tel:+61731395631\">(07) 3139 5631<\/a>\r\n<strong>Email:<\/strong> <a href=\"mailto:TPCH-MRD-ROI@health.qld.gov.au\">TPCH-MRD-ROI@health.qld.gov.au<\/a>\r\n<a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-content\/uploads\/sites\/3\/2024\/02\/tpch-request-info.pdf\">Request for Release of Patient Information<\/a>\r\n<h3>Accessing health records<\/h3>\r\n<strong>Phone:<\/strong> <a href=\"tel:+61731395634\">(07) 3139 5634<\/a>\r\n<strong>Email:<\/strong> <a href=\"mailto:IAU-TPCH@health.qld.gov.au\">IAU-TPCH@health.qld.gov.au<\/a>\r\n\r\n[\/fusion_text][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h3>Media enquiries<\/h3>\r\nVisit <a href=\"https:\/\/metronorth.health.qld.gov.au\/news\/media-kit\">Metro North Health media contacts and enquiries<\/a>\r\n\r\n[\/fusion_text][\/fusion_builder_column_inner][fusion_builder_column_inner type=\"1_3\" layout=\"1_3\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_position=\"all\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"false\"][fusion_separator style_type=\"none\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" sep_color=\"\" top_margin=\"4\" bottom_margin=\"4\" border_size=\"\" icon=\"\" icon_circle=\"\" icon_circle_color=\"\" width=\"\" alignment=\"center\" \/][fusion_button link=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/patients-and-visitors\/visitor-information\" title=\"\" target=\"_self\" alignment=\"center\" modal=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" color=\"darkgreen\" button_gradient_top_color=\"\" button_gradient_bottom_color=\"\" button_gradient_top_color_hover=\"\" button_gradient_bottom_color_hover=\"\" accent_color=\"\" accent_hover_color=\"\" type=\"\" bevel_color=\"\" size=\"\" stretch=\"yes\" icon=\"\" icon_position=\"left\" icon_divider=\"no\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]Visiting hours &amp; wards[\/fusion_button][fusion_separator style_type=\"none\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" sep_color=\"\" top_margin=\"4\" bottom_margin=\"4\" border_size=\"\" icon=\"\" icon_circle=\"\" icon_circle_color=\"\" width=\"\" alignment=\"center\" \/][fusion_button link=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/patients-and-visitors\/parking-and-transport\/\" title=\"\" target=\"_self\" alignment=\"center\" modal=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" color=\"darkgreen\" button_gradient_top_color=\"\" button_gradient_bottom_color=\"\" button_gradient_top_color_hover=\"\" button_gradient_bottom_color_hover=\"\" accent_color=\"\" accent_hover_color=\"\" type=\"\" bevel_color=\"\" size=\"\" stretch=\"yes\" icon=\"\" icon_position=\"left\" icon_divider=\"no\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]Parking &amp; transport[\/fusion_button][fusion_separator style_type=\"none\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" sep_color=\"\" top_margin=\"4\" bottom_margin=\"4\" border_size=\"\" icon=\"\" icon_circle=\"\" icon_circle_color=\"\" width=\"\" alignment=\"center\" \/][fusion_button link=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/maps-and-directions\" title=\"\" target=\"_self\" alignment=\"\" modal=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" color=\"darkgreen\" button_gradient_top_color=\"\" button_gradient_bottom_color=\"\" button_gradient_top_color_hover=\"\" button_gradient_bottom_color_hover=\"\" accent_color=\"\" accent_hover_color=\"\" type=\"\" bevel_color=\"\" size=\"\" stretch=\"yes\" icon=\"\" icon_position=\"left\" icon_divider=\"no\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]Maps &amp; directions[\/fusion_button][fusion_separator style_type=\"none\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" sep_color=\"\" top_margin=\"4\" bottom_margin=\"4\" border_size=\"\" icon=\"\" icon_circle=\"\" icon_circle_color=\"\" width=\"\" alignment=\"center\" \/][fusion_button link=\"#feedback\" title=\"\" target=\"_self\" alignment=\"\" modal=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" color=\"darkgreen\" button_gradient_top_color=\"\" button_gradient_bottom_color=\"\" button_gradient_top_color_hover=\"\" button_gradient_bottom_color_hover=\"\" accent_color=\"\" accent_hover_color=\"\" type=\"\" bevel_color=\"\" size=\"\" stretch=\"yes\" icon=\"\" icon_position=\"left\" icon_divider=\"no\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]Feedback &amp; enquiries[\/fusion_button][fusion_separator style_type=\"none\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" sep_color=\"\" top_margin=\"4\" bottom_margin=\"4\" border_size=\"\" icon=\"\" icon_circle=\"\" icon_circle_color=\"\" width=\"\" alignment=\"center\" \/][fusion_title title_type=\"text\" loop_animation=\"once\" rotation_effect=\"bounceIn\" display_time=\"1200\" highlight_effect=\"circle\" highlight_width=\"9\" highlight_top_margin=\"0\" before_text=\"\" rotation_text=\"\" highlight_text=\"\" after_text=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" content_align=\"left\" size=\"3\" font_size=\"\" animated_font_size=\"\" line_height=\"\" letter_spacing=\"\" margin_top=\"10px\" margin_bottom=\"\" margin_top_mobile=\"10px\" margin_bottom_mobile=\"\" text_color=\"\" animated_text_color=\"\" highlight_color=\"\" style_type=\"default\" sep_color=\"\" margin_top_small=\"10px\" margin_bottom_small=\"\"]\r\n\r\nPatient experience\r\n\r\n[\/fusion_title][fusion_modal_text_link name=\"patient-experience\" class=\"\" id=\"\"]<span class=\"fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img class=\"img-responsive wp-image-19099\" style=\"padding: 0 20px;\" title=\"Patient Experience: enquiries, suggestions, compliments and complaints\" src=\"https:\/\/metronorth.health.qld.gov.au\/wp-content\/uploads\/2019\/10\/patient-experience-postcard-web.jpg\" alt=\"Patient Experience: enquiries, suggestions, compliments and complaints\" width=\"600\" height=\"424\" \/>[\/fusion_modal_text_link][fusion_modal_text_link name=\"patient-experience\" class=\"\" id=\"\"]<\/span>\r\n<p style=\"text-align: center;\">What is the patient experience? Find out more.<\/p>\r\n[\/fusion_modal_text_link][\/fusion_builder_column_inner][\/fusion_builder_row_inner][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container][fusion_builder_container admin_label=\"\" hundred_percent=\"no\" equal_height_columns=\"yes\" menu_anchor=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"center center\" background_repeat=\"no-repeat\" fade=\"no\" background_parallax=\"none\" enable_mobile=\"no\" parallax_speed=\"0.3\" video_mp4=\"\" video_webm=\"\" video_ogv=\"\" video_url=\"\" video_aspect_ratio=\"16:9\" video_loop=\"yes\" video_mute=\"yes\" video_preview_image=\"\" border_color=\"\" border_style=\"solid\" margin_top=\"\" margin_bottom=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" type=\"legacy\" flex_align_items=\"stretch\"][fusion_builder_row][fusion_builder_column type=\"1_1\" layout=\"1_1\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"contact-us-landing\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\"][fusion_code]Jmx0O3NjcmlwdCZndDsKalF1ZXJ5KHdpbmRvdykubG9hZChmdW5jdGlvbigpewoJalF1ZXJ5KCZxdW90Oy5yZWFkaW5nLWJveCZxdW90OykuZmluZCgmcXVvdDtoMjpmaXJzdC1jaGlsZCZxdW90OykuZXF1YWxIZWlnaHRzKCk7Cn0pOwpqUXVlcnkod2luZG93KS5vbigmcXVvdDtyZXNpemUmcXVvdDssZnVuY3Rpb24oKXsKCQlzZXRUaW1lb3V0KGZ1bmN0aW9uKCl7CgkJCWpRdWVyeSgmcXVvdDsucmVhZGluZy1ib3gmcXVvdDspLmZpbmQoJnF1b3Q7aDI6Zmlyc3QtY2hpbGQmcXVvdDspLmVxdWFsSGVpZ2h0cygpOwoJCX0sNTAwKTsKfSk7CiZsdDsvc2NyaXB0Jmd0Ow==[\/fusion_code][fusion_builder_row_inner][fusion_builder_column_inner type=\"1_1\" layout=\"1_1\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"#f1f1f1\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" padding_top=\"20px\" padding_right=\"20px\" padding_bottom=\"10px\" padding_left=\"20px\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_position=\"all\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\"][fusion_text]\r\n<h2 id=\"feedback\" style=\"margin-top: 0; font-size: 2.5715rem; color: #000000;\">Feedback and enquiries<\/h2>\r\n[gravityform id=\"1\" title=\"false\" description=\"false\" ajax=\"false\"][\/fusion_text][\/fusion_builder_column_inner][\/fusion_builder_row_inner][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container][fusion_builder_container hundred_percent=\"no\" hundred_percent_height=\"no\" hundred_percent_height_scroll=\"no\" hundred_percent_height_center_content=\"yes\" equal_height_columns=\"no\" menu_anchor=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" status=\"published\" publish_date=\"\" class=\"\" id=\"\" border_color=\"\" border_style=\"solid\" margin_top=\"\" margin_bottom=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\" gradient_end_position=\"100\" gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\" background_color=\"\" background_image=\"\" background_position=\"center center\" background_repeat=\"no-repeat\" fade=\"no\" background_parallax=\"none\" enable_mobile=\"no\" parallax_speed=\"0.3\" background_blend_mode=\"none\" video_mp4=\"\" video_webm=\"\" video_ogv=\"\" video_url=\"\" video_aspect_ratio=\"16:9\" video_loop=\"yes\" video_mute=\"yes\" video_preview_image=\"\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\" type=\"legacy\"][fusion_builder_row][fusion_builder_column type=\"1_1\" layout=\"1_1\" spacing=\"\" center_content=\"no\" link=\"\" target=\"_self\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" hover_type=\"none\" border_color=\"\" border_style=\"solid\" border_position=\"all\" border_radius=\"\" box_shadow=\"no\" dimension_box_shadow=\"\" box_shadow_blur=\"0\" box_shadow_spread=\"0\" box_shadow_color=\"\" box_shadow_style=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" background_type=\"single\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\" gradient_end_position=\"100\" gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\" background_color=\"\" background_image=\"\" background_image_id=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" background_blend_mode=\"none\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_type=\"regular\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\" last=\"true\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\"][fusion_modal name=\"patient-experience\" title=\"Patient Experience: enquiries, suggestions, compliments &amp; complaints\" size=\"large\" background=\"\" border_color=\"\" show_footer=\"yes\" class=\"\" id=\"\"]\r\n\r\n<img class=\"aligncenter wp-image-19102 size-full\" title=\"Patient Experience: enquiries, suggestions, compliments and complaints\" src=\"https:\/\/metronorth.health.qld.gov.au\/wp-content\/uploads\/2019\/10\/patient-experience-banner.jpg\" alt=\"Patient Experience: enquiries, suggestions, compliments and complaints\" width=\"900\" height=\"164\" \/>\r\n\r\nMetro North Hospital and Health Service values feedback from patients, carers, relatives or friends. It helps to improve the care we provide. At regular intervals we may seek feedback about patient experiences through surveys. We conduct surveys in different ways, including via text message after your appointment or hospital stay.\r\n<h4><strong>Suggestions for improvement<\/strong><\/h4>\r\nSuggestions for improving the services we provide are always welcomed. We will forward these to the relevant area for review and consideration.\r\n<h4><strong>Compliments<\/strong><\/h4>\r\nAll staff appreciate great feedback.\u00a0 We will ensure your compliment is directed to the right service, staff member or team.\r\n<h4><strong>Complaints and concerns<\/strong><\/h4>\r\nAs a patient, carer, relative or friend using our service, you have the right to make a complaint about anything that did not meet your expectations. You may discuss your concerns with the staff involved or contact the Patient\/Consumer Liaison service at the hospital or health service location you attended.\r\n\r\nIf you remain dissatisfied with the response you receive, or the actions taken to address your concerns, please let a staff member know so this can be escalated.\u00a0 Alternatively, you can complete the online form below which will be forwarded to the relevant service or Hospital for follow up. If you have provided your contact details, we will contact you about your complaint or concern.\r\n\r\nIf you are not happy with the response from the hospital or health service, you can contact the\u00a0<a href=\"https:\/\/www.oho.qld.gov.au\" target=\"_blank\" rel=\"noopener noreferrer\">Office of the Health Ombudsman (OHO)<\/a>, phone: 133 646, who will provide independent advice about your concerns.\r\n<h4><strong>Your privacy<\/strong><\/h4>\r\nWe take your privacy seriously. Complaints are not recorded in medical records and we treat them with strict confidentiality.\r\n\r\nIf you are making a complaint on behalf of a friend or relative, we must gain consent from the patient to discuss their personal healthcare related information. The only exception to this is when a patient has an assessment as being unable to make their own decisions.\r\n<h4><strong>Get involved<\/strong><\/h4>\r\nFor more information about how you can get involved with us to shape quality care visit\u00a0<a href=\"https:\/\/metronorth.health.qld.gov.au\/get-involved\" target=\"_blank\" rel=\"noopener noreferrer\">Get involved<\/a>.\r\n\r\n[\/fusion_modal][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container]","post_title":"Contact us","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"contact-us","to_ping":"","pinged":"","post_modified":"2026-02-19 10:07:29","post_modified_gmt":"2026-02-19 00:07:29","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/tpch\/contact-us","menu_order":5,"post_type":"page","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"Feedback","anchor":"#feedback","link":"","target":true},{"link_type":"internal","page":{"ID":847,"post_author":"15","post_date":"2017-08-04 04:06:24","post_date_gmt":"2017-08-04 04:06:24","post_content":"","post_title":"Children's Emergency","post_excerpt":"Our Children\u2019s Emergency Department (ED) provides urgent care and treatment to children from newborns up to the age of 16 years.\r\nWe operate 24 hours a day, providing specialised emergency care when your child becomes seriously unwell or injured.\r\n","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"childrens-emergency","to_ping":"","pinged":"","post_modified":"2025-07-23 11:26:10","post_modified_gmt":"2025-07-23 01:26:10","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/tpch\/?post_type=services&#038;p=847","menu_order":0,"post_type":"services","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true},{"link_type":"internal","page":{"ID":1036,"post_author":"15","post_date":"2017-06-08 03:21:17","post_date_gmt":"2017-06-08 03:21:17","post_content":"","post_title":"Intensive Care","post_excerpt":"Our Intensive Care Unit (ICU), also known as Adult Intensive Care Services (AICS), is a 27 bed facility providing care to critically ill patients with a wide range of conditions. Our aim is to provide appropriate, efficient and excellent intensive care medicine.\r\n","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"intensive-care","to_ping":"","pinged":"","post_modified":"2022-09-27 15:29:49","post_modified_gmt":"2022-09-27 05:29:49","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/tpch\/healthcare-services\/intensive-care","menu_order":0,"post_type":"services","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true},{"link_type":"internal","page":{"ID":981,"post_author":"15","post_date":"2017-08-07 23:48:46","post_date_gmt":"2017-08-07 23:48:46","post_content":"","post_title":"Social Work","post_excerpt":"Social workers assist you, your family, carers and support people with social, emotional and practical issues that may arise along your healthcare journey.","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"social-work","to_ping":"","pinged":"","post_modified":"2026-03-23 09:26:20","post_modified_gmt":"2026-03-22 23:26:20","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/tpch\/?post_type=services&#038;p=981","menu_order":0,"post_type":"services","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true},{"link_type":"internal","page":{"ID":1203,"post_author":"15","post_date":"2017-08-10 00:40:25","post_date_gmt":"2017-08-10 00:40:25","post_content":"","post_title":"Physiotherapy","post_excerpt":"The Physiotherapy Department provides assessment and treatment for people affected by injury, illness or disability using movement and exercise, manual therapy, education and advice.","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"physiotherapy","to_ping":"","pinged":"","post_modified":"2022-11-09 13:55:06","post_modified_gmt":"2022-11-09 03:55:06","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/tpch\/?post_type=services&#038;p=1203","menu_order":0,"post_type":"services","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true},{"link_type":"internal","page":{"ID":1040,"post_author":"15","post_date":"2017-08-08 04:12:06","post_date_gmt":"2017-08-08 04:12:06","post_content":"","post_title":"Medical Imaging","post_excerpt":"Our Medical Imaging Department provides an essential clinical imaging service to hospital patients and the Metro North community, with subspecialty capabilities and expertise in cardiac and thoracic imaging and intervention. ","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"medical-imaging","to_ping":"","pinged":"","post_modified":"2024-06-07 07:26:31","post_modified_gmt":"2024-06-06 21:26:31","post_content_filtered":"","post_parent":0,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/tpch\/?post_type=services&#038;p=1040","menu_order":0,"post_type":"services","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true},{"link_type":"internal","page":{"ID":672,"post_author":"5","post_date":"2017-06-14 01:23:39","post_date_gmt":"2017-06-14 01:23:39","post_content":"[fusion_builder_container admin_label=\"\" hundred_percent=\"no\" equal_height_columns=\"no\" menu_anchor=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"parking-page-wrapper\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"center center\" background_repeat=\"no-repeat\" fade=\"no\" background_parallax=\"none\" enable_mobile=\"no\" parallax_speed=\"0.3\" video_mp4=\"\" video_webm=\"\" video_ogv=\"\" video_url=\"\" video_aspect_ratio=\"16:9\" video_loop=\"yes\" video_mute=\"yes\" video_preview_image=\"\" border_color=\"\" border_style=\"solid\" margin_top=\"\" margin_bottom=\"\" padding_top=\"20px\" padding_right=\"\" padding_bottom=\"20px\" padding_left=\"\" type=\"legacy\"][fusion_builder_row][fusion_builder_column type=\"1_1\" layout=\"1_1\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\" spacing_right=\"\"][fusion_title margin_top=\"\" margin_bottom=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" size=\"1\" content_align=\"left\" style_type=\"default\" sep_color=\"\"]Parking and transport[\/fusion_title][fusion_separator style_type=\"none\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" flex_grow=\"0\" top_margin=\"20\" bottom_margin=\"\" width=\"\" alignment=\"center\" border_size=\"\" sep_color=\"\" icon=\"\" icon_size=\"\" icon_color=\"\" icon_circle=\"\" icon_circle_color=\"\" \/][fusion_builder_row_inner][fusion_builder_column_inner type=\"1_1\" layout=\"1_1\" align_self=\"auto\" content_layout=\"column\" align_content=\"flex-start\" content_wrap=\"wrap\" spacing=\"\" center_content=\"no\" link=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/hospital-infrastructure-projects\/multi-storey-car-park\" target=\"_self\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"qh-content-bg-light\" id=\"\" background_image_id=\"\" type_medium=\"\" type_small=\"\" order_medium=\"0\" order_small=\"0\" spacing_left_medium=\"\" spacing_right_medium=\"\" spacing_left_small=\"\" spacing_right_small=\"\" spacing_left=\"\" spacing_right=\"\" margin_top_medium=\"\" margin_bottom_medium=\"\" margin_top_small=\"\" margin_bottom_small=\"\" margin_top=\"\" margin_bottom=\"\" padding_top_medium=\"\" padding_right_medium=\"\" padding_bottom_medium=\"\" padding_left_medium=\"\" padding_top_small=\"\" padding_right_small=\"\" padding_bottom_small=\"\" padding_left_small=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" hover_type=\"none\" border_sizes_top=\"\" border_sizes_right=\"\" border_sizes_bottom=\"\" border_sizes_left=\"\" border_color=\"\" border_style=\"solid\" border_radius_top_left=\"\" border_radius_top_right=\"\" border_radius_bottom_right=\"\" border_radius_bottom_left=\"\" box_shadow=\"no\" box_shadow_vertical=\"\" box_shadow_horizontal=\"\" box_shadow_blur=\"0\" box_shadow_spread=\"0\" box_shadow_color=\"\" box_shadow_style=\"\" background_type=\"single\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\" gradient_end_position=\"100\" gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" background_blend_mode=\"none\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_type=\"regular\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\" last=\"true\" border_position=\"all\" first=\"true\"][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2><img class=\"alignright size-full wp-image-12033\" src=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-content\/uploads\/sites\/3\/2025\/05\/tpch-multi-storey-carpark.jpg\" alt=\"TPCH New multi-storey car park\" width=\"400\" height=\"266\" \/>New car park open<\/h2>\r\n1500 more spaces for patients, visitors and health workers.\r\n\r\nHeight restrictions \u2013 the new Car Park has a height restriction of 2.3m, while the old Car Park and the Express Ramp are only 2.1m.\u00a0 Care should be taken when crossing between Car Parks.\r\n\r\n[\/fusion_text][\/fusion_builder_column_inner][\/fusion_builder_row_inner][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h3><strong>Outside Palliative Care has permanently closed.<\/strong><\/h3>\r\n[\/fusion_text][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<div id=\"tpch-parking\">\r\n\r\nThe main entrance to The Prince Charles Hospital is located on the Ground floor of the Main Building, accessed via Rode Road. If you are using a GPS to get to our hospital, use address 627 Rode Road, Chermside. There is no complimentary parking for visitors on the hospital grounds.\r\n\r\nParking and the entry point into Building 6 has changed. \u00a0Building 6 includes the following services:\r\n<ul>\r\n \t<li>Cancer Care<\/li>\r\n \t<li>Palliative Care<\/li>\r\n \t<li>Cognitive Assessment and Management (CAM) Unit<\/li>\r\n \t<li>Adult Cystic Fibrosis Centre<\/li>\r\n \t<li>Cystic Fibrosis Outpatients<\/li>\r\n \t<li>Outpatients Teal<\/li>\r\n \t<li>Children\u2019s Allied Health Clinics<\/li>\r\n<\/ul>\r\nPlease read this flyer for information on access and parking changes to Building 6.\r\n\r\n<\/div>\r\n<div><\/div>\r\n<div style=\"margin-top: 10px;\">[button_link link= \"https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-content\/uploads\/sites\/3\/2024\/09\/fs-b6-parking-changes.pdf\" color= \"darkgreen\" stretch= \"no\" target= \"_self\"]Parking changes to Building 6[\/button_link]<\/div>\r\n<h2>Parking<\/h2>\r\n<h3>Concessional parking<\/h3>\r\n<div id=\"tpch-concessional-parking\">\r\n\r\nPatients or their primary carer may be eligible for concessions that enable discounted parking where commercial car parking fees apply.\r\n\r\nApplications for discounted commercial parking can be made at: Admissions Desks, Outpatients Departments and Ward Reception Desks. View the <a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-content\/uploads\/sites\/3\/2017\/09\/concessional-car-parking.pdf\">concessional car parking flyer<\/a>\u00a0for more information.\r\n<ul>\r\n \t<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/wp-content\/uploads\/2018\/05\/004454.pdf\">Hospital Car Parking \u2013 Patient and Primary Carer Car Parking Concessions Policy<\/a><\/li>\r\n \t<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-content\/uploads\/sites\/3\/2020\/03\/004310.pdf\">TPCH Patient and Primary Carer Car Parking Concessions Procedure<\/a><\/li>\r\n<\/ul>\r\n<\/div>\r\n<h3>On-campus parking<\/h3>\r\n<div id=\"on-campus-parking\">\r\n\r\nPublic car parking is available in the multi-storey car parks, accessed via Rode Road. The multi-storey car parks are the only public car parking available on the hospital campus. Charges apply.\r\n\r\nPatients and visitors can pay for their parking at the pay stations before returning to their vehicle, or by credit card at the exit gates. For more information on parking fees, please phone the carpark office on (07)3139 4579.\r\n\r\n<\/div>\r\n[\/fusion_text][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"\" rule_size=\"\" rule_color=\"\" hue=\"\" saturation=\"\" lightness=\"\" alpha=\"\" user_select=\"\" awb-switch-editor-focus=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" disable_idd=\"no\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" width_medium=\"\" width_small=\"\" width=\"\" min_width_medium=\"\" min_width_small=\"\" min_width=\"\" max_width_medium=\"\" max_width_small=\"\" max_width=\"\" margin_top_medium=\"\" margin_right_medium=\"\" margin_bottom_medium=\"\" margin_left_medium=\"\" margin_top_small=\"\" margin_right_small=\"\" margin_bottom_small=\"\" margin_left_small=\"\" margin_top=\"\" margin_right=\"\" margin_bottom=\"\" margin_left=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" font_size=\"\" line_height=\"\" letter_spacing=\"\" text_transform=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_color=\"\" animation_speed=\"0.3\" animation_delay=\"0\" animation_offset=\"\" logics=\"\"]<!--[location_map marker = \"tpch\" zoom=\"17\" size= \"long\" category=\"parking\" listing=\"no\" filter=\"no\"]-->[\/fusion_text][fusion_separator style_type=\"none\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" sep_color=\"\" top_margin=\"20\" bottom_margin=\"\" border_size=\"\" icon=\"\" icon_circle=\"\" icon_circle_color=\"\" width=\"\" alignment=\"center\" \/][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"\" rule_size=\"\" rule_color=\"\" hue=\"\" saturation=\"\" lightness=\"\" alpha=\"\" user_select=\"\" awb-switch-editor-focus=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" disable_idd=\"no\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" width_medium=\"\" width_small=\"\" width=\"\" min_width_medium=\"\" min_width_small=\"\" min_width=\"\" max_width_medium=\"\" max_width_small=\"\" max_width=\"\" margin_top_medium=\"\" margin_right_medium=\"\" margin_bottom_medium=\"\" margin_left_medium=\"\" margin_top_small=\"\" margin_right_small=\"\" margin_bottom_small=\"\" margin_left_small=\"\" margin_top=\"\" margin_right=\"\" margin_bottom=\"\" margin_left=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" font_size=\"\" line_height=\"\" letter_spacing=\"\" text_transform=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_color=\"\" animation_speed=\"0.3\" animation_delay=\"0\" animation_offset=\"\" logics=\"\"]<div id=\"tpch-directions\">[fusion_button link=\"https:\/\/www.google.com.au\/maps\/dir\/\/The+Prince+Charles+Hospital,+Rode+Rd,+Chermside+West+QLD+4032\/@-27.3894277,153.0215801,17z\/data=!4m15!1m6!3m5!1s0x6b9157f4310b25c7:0x1770340aec68af56!2sThe+Prince+Charles+Hospital!8m2!3d-27.3904803!4d153.0220522!4m7!1m0!1m5!1m1!1s0x6b9157f4310b25c7:0x1770340aec68af56!2m2!1d153.0220522!2d-27.3904803\" title=\"\" target=\"_blank\" alignment=\"\" modal=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" color=\"custom\" button_gradient_top_color=\"\" button_gradient_bottom_color=\"\" button_gradient_top_color_hover=\"\" button_gradient_bottom_color_hover=\"\" accent_color=\"\" accent_hover_color=\"\" type=\"\" bevel_color=\"\" border_width=\"\" size=\"\" stretch=\"default\" shape=\"\" icon=\"fa-chevron-right\" icon_position=\"right\" icon_divider=\"no\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]Get directions[\/fusion_button]<\/div><p id=\"on-campus-parking2\"><span style=\"line-height: 1.5;\"><strong>Public car parks 1 and 2 (Multi-storey car parks)<\/strong><br \/><strong>Location:<\/strong> These large, undercover public carparks are near the main entrance of the hospital, accessed via Rode Road.<\/span><\/p><p>Height restrictions \u2013 the new Car Park has a height restriction of 2.3m, while the old Car Park and the Express Ramp are only 2.1m.\u00a0 Care should be taken when crossing between Car Parks.<\/p><p><span style=\"line-height: 1.5;\"><strong>Open: <\/strong>24 hours a day, 7 days a week<br \/>View <\/span>car parking fees below.<span style=\"line-height: 1.5;\">\u00a0<\/span><\/p>[\/fusion_text][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h3>\u00a0Disability parking<\/h3>\r\n<div id=\"disabled-parking-tpch\">\r\n<p style=\"background: white; margin: 11.25pt 0cm 0cm 0cm;\"><span style=\"font-family: 'Noto Sans',sans-serif; color: black;\">Disability parking spaces are provided in both of the multi-storey car parks to help people with limited mobility get in and out of their vehicles. The disability parking spaces are located on the ground floor of the multi-storey car park. <\/span><\/p>\r\n\r\n<div class=\"table-1\">\r\n<table width=\"100%\">\r\n<thead class=\"thead-light\">\r\n<tr>\r\n<th colspan=\"2\" align=\"left\">Parking Rates<\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr>\r\n<td align=\"left\">0 - 15 mins<\/td>\r\n<td align=\"left\">Free<\/td>\r\n<\/tr>\r\n<tr>\r\n<td align=\"left\">15 mins -1 hr<\/td>\r\n<td align=\"left\">$3.00<\/td>\r\n<\/tr>\r\n<tr>\r\n<td align=\"left\">1 - 2 hrs<\/td>\r\n<td align=\"left\">$5.00<\/td>\r\n<\/tr>\r\n<tr>\r\n<td align=\"left\">2 - 3 hrs<\/td>\r\n<td align=\"left\">$7.00<\/td>\r\n<\/tr>\r\n<tr>\r\n<td align=\"left\">3 - 4 hrs<\/td>\r\n<td align=\"left\">$9.00<\/td>\r\n<\/tr>\r\n<tr>\r\n<td align=\"left\">4 - 6 hrs<\/td>\r\n<td align=\"left\">$11.00<\/td>\r\n<\/tr>\r\n<tr>\r\n<td align=\"left\">6 - 24 hrs (daily maximum)<\/td>\r\n<td align=\"left\">$13.00<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/div>\r\n<h3><\/h3>\r\n<h3>Short term and emergency parking<\/h3>\r\n<div id=\"short-term-parking-tpch\">\r\n\r\nShort-term parking bays are available:\r\n<ul>\r\n \t<li>opposite main hospital entrance<\/li>\r\n \t<li>directly outside of and nearby the Emergency Department.<\/li>\r\n<\/ul>\r\nWhere you need to stay with an ill relative in the Emergency Department for a period of time, patients are encouraged to liaise with the clinical team.\r\n\r\nPlease note, parking on the hospital grounds must be within marked car parking bays. Penalties may apply for failure to comply with parking notices and conditions.\r\n\r\n<\/div>\r\n<\/div>\r\n[\/fusion_text][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h3>Pick-up and drop-off zone<\/h3>\r\n<div id=\"pick-up-drop-off-tpch\">\r\n\r\nThere are 2 dedicated pick-up and drop-off zones at the hospital, both accessed via Rode Road:\r\n<ul>\r\n \t<li>outside the main entrance to the hospital, in front of the Main Building.<\/li>\r\n \t<li>outside the Emergency Department.<\/li>\r\n<\/ul>\r\nThe pick-up and drop-off zones are strictly short-term. We ask that you be considerate of fellow patients and visitors by adhering to the sign guidelines.\r\n\r\n<\/div>\r\n<h3>Surrounding parking<\/h3>\r\nParking around the hospital campus is regulated. There are some free and metered parking in surrounding streets, accessed via Webster Road.\r\n<h3>Courtesy shuttle bus<\/h3>\r\nThe Prince Charles Hospital has introduced a free shuttle service to help patients and visitors get to where they need to go, particularly those requiring access to Building 6, Gastroenterology \/ Endoscopy and Surgical Outpatients. The six-seater shuttle will operate during the hospital\u2019s busiest times, from 7:30am to 5:30pm Monday to Friday (excluding public holidays).\r\nThe new shuttle bus service operates on a loop, stopping at five pick-up and drop-off points, including:\r\n<ul>\r\n \t<li>The main entrance to the hospital, next to the multi-storey car park<\/li>\r\n \t<li>The Education Centre (nearest stop to Gastroenterology \/ Endoscopy and Surgical Outpatients)<\/li>\r\n \t<li>Building 6 \u2013 the entrance to CAMS and Teal Outpatients<\/li>\r\n \t<li>Building 6 \u2013 the entrance to Cancer Care and Adult Cystic Fibrosis Centre<\/li>\r\n \t<li>Building 6 \u2013 the entrance to Palliative Care<\/li>\r\n<\/ul>\r\nPatients and visitors can hop on and off the shuttle at any of these locations.\r\n\r\nWith works for The Prince Charles Hospital Expansion now underway, this new shuttle service will help patients and visitors get where they need to go quicker and easier.\r\n\r\n[\/fusion_text][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Public transport<\/h2>\r\n<div id=\"tpch-transport\">\r\n<h3>Buses<\/h3>\r\nThere are regular bus services to and around The Prince Charles Hospital.\r\n\r\nBus stop in the hospital precinct:\r\n<ul>\r\n \t<li>The Prince Charles Hospital on Main Road; you can catch\u00a0<a href=\"https:\/\/jp.translink.com.au\/plan-your-journey\/stops\/004215\">Route 354<\/a>\u00a0from the hospital front entrance, on Main Road, to the Chermside bus station at\u00a0Westfield Chermside.<\/li>\r\n<\/ul>\r\nBus stops near the hospital:\r\n<ul>\r\n \t<li>Rode Road, stop 36: <a href=\"https:\/\/jp.translink.com.au\/plan-your-journey\/stops\/003891\">Route 598<\/a> (Great Circle Line anticlockwise loop towards Indooroopilly) and <a href=\"https:\/\/jp.translink.com.au\/plan-your-journey\/stops\/003900\">Route 599<\/a> (Great Circle Line clockwise loop towards Chermside and Toombul)<\/li>\r\n \t<li>Webster Road, <a href=\"https:\/\/jp.translink.com.au\/plan-your-journey\/stops\/003949\">stop 38<\/a>: Routes 325 and 335<\/li>\r\n \t<li>Hilltop Avenue near Rainey Street, <a href=\"https:\/\/jp.translink.com.au\/plan-your-journey\/stops\/003901\">stop 34b<\/a>: Routes 334 and 354<\/li>\r\n \t<li>Wallace Street at Prince Charles Hospital, <a href=\"https:\/\/jp.translink.com.au\/plan-your-journey\/stops\/003906\">stop 35<\/a>: 334, 354 and 598<\/li>\r\n \t<li>Hilltop Avenue at Prince Charles Hospital, <a href=\"https:\/\/jp.translink.com.au\/plan-your-journey\/stops\/003905\">stop 35<\/a>: Routes 334, 354 and 599<\/li>\r\n \t<li>Hamilton Road at Farnell Street, <a href=\"https:\/\/jp.translink.com.au\/plan-your-journey\/stops\/003945\">stop 39<\/a>: Routes 325, 335, 340 (high frequency) and 353.<\/li>\r\n<\/ul>\r\nPlan your journey with <a href=\"https:\/\/translink.com.au\/\">TransLink\u2019s journey planner<\/a> or call the TransLink Hotline on 131 230 for timetable information.\r\n<h3>Train stations<\/h3>\r\nAll of these stations are approximately 10 minutes by car or taxi to The Prince Charles Hospital:\r\n<ul>\r\n \t<li>Nundah Station<\/li>\r\n \t<li>Toombul Station<\/li>\r\n \t<li>Virginia Station<\/li>\r\n \t<li>Sunshine Station<\/li>\r\n \t<li>Geebung Station.<\/li>\r\n<\/ul>\r\nFor timetable information, call the TransLink Hotline on 131 230 or visit\u00a0<a href=\"http:\/\/translink.com.au\/\">http:\/\/translink.com.au\/<\/a>.\r\n<h3>Taxis<\/h3>\r\nA taxi rank is located at the main entrance to the hospital. Free taxi phones are located in the main foyer of the hospital near the Outpatients Desk and in the Emergency Department.\u00a0Visitors to the Mental Health and Palliative Care Units, located at the back of the main hospital, should ask reception staff for assistance to call a taxi.\r\n\r\n<\/div>\r\n[\/fusion_text][fusion_code]PHN0eWxlPgoudGhlYWQtbGlnaHQgewogICAgY29sb3I6ICM0OTUwNTc7CiAgICBiYWNrZ3JvdW5kLWNvbG9yOiAjZTllY2VmOwogICAgYm9yZGVyLWNvbG9yOiAjZGVlMmU2Owp9Cjwvc3R5bGU+[\/fusion_code][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container]","post_title":"Parking and transport","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"parking-and-transport","to_ping":"","pinged":"","post_modified":"2026-01-06 16:33:05","post_modified_gmt":"2026-01-06 06:33:05","post_content_filtered":"","post_parent":625,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/tpch\/parking-and-transport","menu_order":1,"post_type":"page","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true},{"link_type":"internal","page":{"ID":905,"post_author":"5","post_date":"2017-07-26 05:08:52","post_date_gmt":"2017-07-26 05:08:52","post_content":"[fusion_builder_container type=\"flex\" hundred_percent=\"no\" hundred_percent_height=\"no\" min_height=\"\" hundred_percent_height_scroll=\"no\" align_content=\"stretch\" flex_align_items=\"stretch\" flex_justify_content=\"flex-start\" flex_column_spacing=\"\" hundred_percent_height_center_content=\"yes\" equal_height_columns=\"yes\" container_tag=\"div\" menu_anchor=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" status=\"published\" publish_date=\"\" class=\"\" id=\"\" link_color=\"\" link_hover_color=\"\" border_sizes_top=\"\" border_sizes_right=\"\" border_sizes_bottom=\"\" border_sizes_left=\"\" border_color=\"\" border_style=\"solid\" margin_top_medium=\"\" margin_bottom_medium=\"\" margin_top_small=\"\" margin_bottom_small=\"\" margin_top=\"\" margin_bottom=\"\" padding_top_medium=\"\" padding_right_medium=\"\" padding_bottom_medium=\"\" padding_left_medium=\"\" padding_top_small=\"\" padding_right_small=\"\" padding_bottom_small=\"\" padding_left_small=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" box_shadow=\"no\" box_shadow_vertical=\"\" box_shadow_horizontal=\"\" box_shadow_blur=\"0\" box_shadow_spread=\"0\" box_shadow_color=\"\" box_shadow_style=\"\" z_index=\"\" overflow=\"\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\" gradient_end_position=\"100\" gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\" background_color=\"\" background_image=\"\" background_position=\"center center\" background_repeat=\"no-repeat\" fade=\"no\" background_parallax=\"none\" enable_mobile=\"no\" parallax_speed=\"0.3\" background_blend_mode=\"none\" video_mp4=\"\" video_webm=\"\" video_ogv=\"\" video_url=\"\" video_aspect_ratio=\"16:9\" video_loop=\"yes\" video_mute=\"yes\" video_preview_image=\"\" absolute=\"off\" absolute_devices=\"small,medium,large\" sticky=\"off\" sticky_devices=\"small-visibility,medium-visibility,large-visibility\" sticky_background_color=\"\" sticky_height=\"\" sticky_offset=\"\" sticky_transition_offset=\"0\" scroll_offset=\"0\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\"][fusion_builder_row][fusion_builder_column type=\"1_1\" layout=\"3_4\" align_self=\"auto\" content_layout=\"column\" align_content=\"flex-start\" content_wrap=\"wrap\" spacing=\"\" center_content=\"no\" link=\"\" target=\"_self\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" background_image_id=\"\" type_medium=\"\" type_small=\"\" order_medium=\"0\" order_small=\"0\" spacing_left_medium=\"\" spacing_right_medium=\"\" spacing_left_small=\"\" spacing_right_small=\"\" spacing_left=\"\" spacing_right=\"\" margin_top_medium=\"\" margin_bottom_medium=\"\" margin_top_small=\"\" margin_bottom_small=\"\" margin_top=\"\" margin_bottom=\"\" padding_top_medium=\"\" padding_right_medium=\"\" padding_bottom_medium=\"\" padding_left_medium=\"\" padding_top_small=\"\" padding_right_small=\"\" padding_bottom_small=\"\" padding_left_small=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" hover_type=\"none\" border_sizes_top=\"0\" border_sizes_right=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_color=\"\" border_style=\"solid\" border_radius_top_left=\"\" border_radius_top_right=\"\" border_radius_bottom_right=\"\" border_radius_bottom_left=\"\" box_shadow=\"no\" box_shadow_vertical=\"\" box_shadow_horizontal=\"\" box_shadow_blur=\"0\" box_shadow_spread=\"0\" box_shadow_color=\"\" box_shadow_style=\"\" background_type=\"single\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\" gradient_end_position=\"100\" gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" background_blend_mode=\"none\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_type=\"regular\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\" last=\"true\" border_position=\"all\" first=\"true\" type=\"1_1\"][fusion_title margin_top=\"\" margin_bottom=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" size=\"1\" content_align=\"left\" style_type=\"default\" sep_color=\"\"]\r\n\r\nFood, drinks and services\r\n\r\n[\/fusion_title][fusion_widget_area name=\"avada-custom-sidebar-onthispage\" title_size=\"\" title_color=\"\" background_color=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" \/][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"tpch-food-services\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n\r\nThe hospital has food, drinks and services for people to access.\r\n\r\n[\/fusion_text][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Food<\/h2>\r\n[\/fusion_text][fusion_builder_row_inner][fusion_builder_column_inner type=\"1_3\" layout=\"1_3\" align_self=\"auto\" content_layout=\"column\" align_content=\"flex-start\" content_wrap=\"wrap\" spacing=\"\" center_content=\"no\" link=\"\" target=\"_self\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"qh-card-no-action\" id=\"tpch-main-cafe\" background_image_id=\"\" type_medium=\"\" type_small=\"\" order_medium=\"0\" order_small=\"0\" spacing_left_medium=\"\" spacing_right_medium=\"\" spacing_left_small=\"\" spacing_right_small=\"\" spacing_left=\"\" spacing_right=\"\" margin_top_medium=\"\" margin_bottom_medium=\"\" margin_top_small=\"\" margin_bottom_small=\"\" margin_top=\"\" margin_bottom=\"\" padding_top_medium=\"\" padding_right_medium=\"\" padding_bottom_medium=\"\" padding_left_medium=\"\" padding_top_small=\"\" padding_right_small=\"\" padding_bottom_small=\"\" padding_left_small=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" hover_type=\"none\" border_sizes_top=\"\" border_sizes_right=\"\" border_sizes_bottom=\"\" border_sizes_left=\"\" border_color=\"\" border_style=\"solid\" border_radius_top_left=\"\" border_radius_top_right=\"\" border_radius_bottom_right=\"\" border_radius_bottom_left=\"\" box_shadow=\"no\" box_shadow_vertical=\"\" box_shadow_horizontal=\"\" box_shadow_blur=\"0\" box_shadow_spread=\"0\" box_shadow_color=\"\" box_shadow_style=\"\" background_type=\"single\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\" gradient_end_position=\"100\" gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" background_blend_mode=\"none\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_type=\"regular\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\" last=\"false\" border_position=\"all\" first=\"true\" type=\"1_3\"][fusion_imageframe image_id=\"10380|full\" max_width=\"\" sticky_max_width=\"\" style_type=\"\" blur=\"\" stylecolor=\"\" hover_type=\"none\" bordersize=\"\" bordercolor=\"\" borderradius=\"\" align_medium=\"none\" align_small=\"none\" align=\"none\" margin_top=\"\" margin_right=\"\" margin_bottom=\"\" margin_left=\"\" lightbox=\"no\" gallery_id=\"\" lightbox_image=\"\" lightbox_image_id=\"\" alt=\"\" link=\"\" linktarget=\"_self\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\"]https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-content\/uploads\/sites\/3\/2024\/04\/common-good-cafe-general-2.jpg[\/fusion_imageframe][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h3>Main Cafe<\/h3>\r\n<strong>Location:<\/strong> Ground floor, Main Building\r\n<strong>Open:<\/strong> Monday-Friday 7.00am-6.00pm, Saturday and Sunday 8.00am-3.00pm. \u00a0Public holiday hours vary.\r\n<strong>Phone:<\/strong> <a href=\"tel:1800501269\">1800 501 269<\/a>\r\n\r\nThe Caf\u00e9 for The Common Good Main Caf\u00e9 offers hot meals, sandwich bar, freshly made sushi, soup and salads, cold drinks, baked sweets, Merlo coffee and a retail section with convenience foods, gifts, magazines and essential items.\r\n\r\n[\/fusion_text][\/fusion_builder_column_inner][fusion_builder_column_inner type=\"1_3\" layout=\"1_3\" align_self=\"auto\" content_layout=\"column\" align_content=\"flex-start\" content_wrap=\"wrap\" spacing=\"\" center_content=\"no\" link=\"\" target=\"_self\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"qh-card-no-action\" id=\"tpch-hospital-entry-cafe\" background_image_id=\"\" type_medium=\"\" type_small=\"\" order_medium=\"0\" order_small=\"0\" spacing_left_medium=\"\" spacing_right_medium=\"\" spacing_left_small=\"\" spacing_right_small=\"\" spacing_left=\"\" spacing_right=\"\" margin_top_medium=\"\" margin_bottom_medium=\"\" margin_top_small=\"\" margin_bottom_small=\"\" margin_top=\"\" margin_bottom=\"\" padding_top_medium=\"\" padding_right_medium=\"\" padding_bottom_medium=\"\" padding_left_medium=\"\" padding_top_small=\"\" padding_right_small=\"\" padding_bottom_small=\"\" padding_left_small=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" hover_type=\"none\" border_sizes_top=\"\" border_sizes_right=\"\" border_sizes_bottom=\"\" border_sizes_left=\"\" border_color=\"\" border_style=\"solid\" border_radius_top_left=\"\" border_radius_top_right=\"\" border_radius_bottom_right=\"\" border_radius_bottom_left=\"\" box_shadow=\"no\" box_shadow_vertical=\"\" box_shadow_horizontal=\"\" box_shadow_blur=\"0\" box_shadow_spread=\"0\" box_shadow_color=\"\" box_shadow_style=\"\" background_type=\"single\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\" gradient_end_position=\"100\" gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" background_blend_mode=\"none\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_type=\"regular\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\" last=\"false\" border_position=\"all\" first=\"false\" type=\"1_3\"][fusion_imageframe image_id=\"10381|full\" max_width=\"\" sticky_max_width=\"\" style_type=\"\" blur=\"\" stylecolor=\"\" hover_type=\"none\" bordersize=\"\" bordercolor=\"\" borderradius=\"\" align_medium=\"none\" align_small=\"none\" align=\"none\" margin_top=\"\" margin_right=\"\" margin_bottom=\"\" margin_left=\"\" lightbox=\"no\" gallery_id=\"\" lightbox_image=\"\" lightbox_image_id=\"\" alt=\"\" link=\"\" linktarget=\"_self\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\"]https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-content\/uploads\/sites\/3\/2024\/04\/common-good-cafe-general.png[\/fusion_imageframe][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h3>Hospital Entry Cafe<\/h3>\r\n<strong>Location:<\/strong> Ground floor entrance, Main Building\r\n<strong>Open:<\/strong> Monday-Friday 6.30am-2.00pm, closed weekends and public holidays.\r\n<strong>Phone:<\/strong> <a href=\"tel:1800501269\">1800 501 269<\/a>\r\n\r\nThe Caf\u00e9 for The Common Good Hospital Entry Cafe offers cold drinks, Merlo coffee, and a small selection of sandwiches &amp; snacks.\r\n\r\n[\/fusion_text][\/fusion_builder_column_inner][fusion_builder_column_inner type=\"1_3\" layout=\"1_3\" align_self=\"auto\" content_layout=\"column\" align_content=\"flex-start\" content_wrap=\"wrap\" spacing=\"\" center_content=\"no\" link=\"\" target=\"_self\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"qh-card-no-action\" id=\"tpch-emergency-cafe\" background_image_id=\"\" type_medium=\"\" type_small=\"\" order_medium=\"0\" order_small=\"0\" spacing_left_medium=\"\" spacing_right_medium=\"\" spacing_left_small=\"\" spacing_right_small=\"\" spacing_left=\"\" spacing_right=\"\" margin_top_medium=\"\" margin_bottom_medium=\"\" margin_top_small=\"\" margin_bottom_small=\"\" margin_top=\"\" margin_bottom=\"\" padding_top_medium=\"\" padding_right_medium=\"\" padding_bottom_medium=\"\" padding_left_medium=\"\" padding_top_small=\"\" padding_right_small=\"\" padding_bottom_small=\"\" padding_left_small=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" hover_type=\"none\" border_sizes_top=\"\" border_sizes_right=\"\" border_sizes_bottom=\"\" border_sizes_left=\"\" border_color=\"\" border_style=\"solid\" border_radius_top_left=\"\" border_radius_top_right=\"\" border_radius_bottom_right=\"\" border_radius_bottom_left=\"\" box_shadow=\"no\" box_shadow_vertical=\"\" box_shadow_horizontal=\"\" box_shadow_blur=\"0\" box_shadow_spread=\"0\" box_shadow_color=\"\" box_shadow_style=\"\" background_type=\"single\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\" gradient_end_position=\"100\" gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" background_blend_mode=\"none\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_type=\"regular\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\" last=\"true\" border_position=\"all\" first=\"false\" type=\"1_3\"][fusion_imageframe image_id=\"10382|full\" max_width=\"\" sticky_max_width=\"\" style_type=\"\" blur=\"\" stylecolor=\"\" hover_type=\"none\" bordersize=\"\" bordercolor=\"\" borderradius=\"\" align_medium=\"none\" align_small=\"none\" align=\"none\" margin_top=\"\" margin_right=\"\" margin_bottom=\"\" margin_left=\"\" lightbox=\"no\" gallery_id=\"\" lightbox_image=\"\" lightbox_image_id=\"\" alt=\"\" link=\"\" linktarget=\"_self\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\"]https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-content\/uploads\/sites\/3\/2024\/04\/common-good-cafe-general-3.jpg[\/fusion_imageframe][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h3>Emergency Entry Coffee Caravan<\/h3>\r\n<strong>Location:<\/strong> Emergency entrance\r\n<strong>Open:<\/strong> Monday-Friday 7.30am-2.00pm, closed weekends and public holidays.\r\n<strong>Phone:<\/strong> <a href=\"tel:1800501269\">1800 501 269<\/a>\r\n\r\nThe Caf\u00e9 for The Common Good Emergency Entry Coffee Caravan offers cold drinks, Merlo coffee, and a small selection of sandwiches &amp; snacks.\r\n\r\n[\/fusion_text][\/fusion_builder_column_inner][fusion_builder_column_inner type=\"1_3\" layout=\"1_3\" align_self=\"auto\" content_layout=\"column\" align_content=\"flex-start\" content_wrap=\"wrap\" spacing=\"\" center_content=\"no\" link=\"\" target=\"_self\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"qh-card-no-action\" id=\"tpch-all-real-food\" background_image_id=\"\" type_medium=\"\" type_small=\"\" order_medium=\"0\" order_small=\"0\" spacing_left_medium=\"\" spacing_right_medium=\"\" spacing_left_small=\"\" spacing_right_small=\"\" spacing_left=\"\" spacing_right=\"\" margin_top_medium=\"\" margin_bottom_medium=\"\" margin_top_small=\"\" margin_bottom_small=\"\" margin_top=\"\" margin_bottom=\"\" padding_top_medium=\"\" padding_right_medium=\"\" padding_bottom_medium=\"\" padding_left_medium=\"\" padding_top_small=\"\" padding_right_small=\"\" padding_bottom_small=\"\" padding_left_small=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" hover_type=\"none\" border_sizes_top=\"\" border_sizes_right=\"\" border_sizes_bottom=\"\" border_sizes_left=\"\" border_color=\"\" border_style=\"solid\" border_radius_top_left=\"\" border_radius_top_right=\"\" border_radius_bottom_right=\"\" border_radius_bottom_left=\"\" box_shadow=\"no\" box_shadow_vertical=\"\" box_shadow_horizontal=\"\" box_shadow_blur=\"0\" box_shadow_spread=\"0\" box_shadow_color=\"\" box_shadow_style=\"\" background_type=\"single\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\" gradient_end_position=\"100\" gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" background_blend_mode=\"none\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_type=\"regular\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\" last=\"false\" border_position=\"all\" first=\"true\" type=\"1_3\"][fusion_imageframe image_id=\"10394|full\" max_width=\"\" sticky_max_width=\"\" style_type=\"\" blur=\"\" stylecolor=\"\" hover_type=\"none\" bordersize=\"\" bordercolor=\"\" borderradius=\"\" align_medium=\"none\" align_small=\"none\" align=\"none\" margin_top=\"\" margin_right=\"\" margin_bottom=\"\" margin_left=\"\" lightbox=\"no\" gallery_id=\"\" lightbox_image=\"\" lightbox_image_id=\"\" alt=\"\" link=\"\" linktarget=\"_self\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\"]https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-content\/uploads\/sites\/3\/2024\/04\/fresh-vending-machine.png[\/fusion_imageframe][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h3>Fresh food vending machines<\/h3>\r\n<strong>Location:<\/strong> Caf\u00e9 for The Common Good (main caf\u00e9), Emergency Department.\r\n<strong>Open:<\/strong> 24 hours\r\n\r\nThere are two fresh food vending machines for patients, visitors and staff. From spaghetti bolognese, braised lamb shanks and butter chicken, profits from these machines will be directly channelled into various medical research projects and support local, fresh food suppliers.\r\n<h4>Other vending machines<\/h4>\r\nBeverage and snack vending machines are located on each floor of the hospital.\r\n\r\n[\/fusion_text][\/fusion_builder_column_inner][fusion_builder_column_inner type=\"1_3\" layout=\"1_3\" align_self=\"auto\" content_layout=\"column\" align_content=\"flex-start\" content_wrap=\"wrap\" spacing=\"\" center_content=\"no\" link=\"\" target=\"_self\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"qh-card-action qh-card-multi-action\" id=\"tpch-outside-hrs-food\" background_image_id=\"\" type_medium=\"\" type_small=\"\" order_medium=\"0\" order_small=\"0\" spacing_left_medium=\"\" spacing_right_medium=\"\" spacing_left_small=\"\" spacing_right_small=\"\" spacing_left=\"\" spacing_right=\"\" margin_top_medium=\"\" margin_bottom_medium=\"\" margin_top_small=\"\" margin_bottom_small=\"\" margin_top=\"\" margin_bottom=\"\" padding_top_medium=\"\" padding_right_medium=\"\" padding_bottom_medium=\"\" padding_left_medium=\"\" padding_top_small=\"\" padding_right_small=\"\" padding_bottom_small=\"\" padding_left_small=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" hover_type=\"none\" border_sizes_top=\"\" border_sizes_right=\"\" border_sizes_bottom=\"\" border_sizes_left=\"\" border_color=\"\" border_style=\"solid\" border_radius_top_left=\"\" border_radius_top_right=\"\" border_radius_bottom_right=\"\" border_radius_bottom_left=\"\" box_shadow=\"no\" box_shadow_vertical=\"\" box_shadow_horizontal=\"\" box_shadow_blur=\"0\" box_shadow_spread=\"0\" box_shadow_color=\"\" box_shadow_style=\"\" background_type=\"single\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\" gradient_end_position=\"100\" gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" background_blend_mode=\"none\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_type=\"regular\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\" last=\"true\" border_position=\"all\" first=\"false\" type=\"1_3\"][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"23.571\" data-lineheight=\"28.2852px\">Looking for food options outside of hours?<\/h3>\r\n<a href=\"https:\/\/www.google.com.au\/maps\/search\/cafes+and+shops\/@-27.3904509,153.0132974,15z\/data=!3m1!4b1!4m8!2m7!3m6!1scafes+and+shops!2sThe+Prince+Charles+Hospital,+Rode+Rd,+Chermside+West+QLD+4032!3s0x6b9157f4310b25c7:0x1770340aec68af56!4m2!1d153.0220522!2d-27.3904803\">Food outlets and cafe options near the hospital<\/a>.\r\n\r\nGympie Road, which is a 5-minute drive from the hospital, has a range of shops, restaurants and services, including Westfield Chermside Shopping Centre.\r\n\r\n[\/fusion_text][\/fusion_builder_column_inner][\/fusion_builder_row_inner][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Services<\/h2>\r\n[\/fusion_text][fusion_builder_row_inner][fusion_builder_column_inner type=\"1_3\" layout=\"1_3\" align_self=\"auto\" content_layout=\"column\" align_content=\"flex-start\" content_wrap=\"wrap\" spacing=\"\" center_content=\"no\" link=\"\" target=\"_self\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"qh-card-no-action\" id=\"\" background_image_id=\"\" type_medium=\"\" type_small=\"\" order_medium=\"0\" order_small=\"0\" spacing_left_medium=\"\" spacing_right_medium=\"\" spacing_left_small=\"\" spacing_right_small=\"\" spacing_left=\"\" spacing_right=\"\" margin_top_medium=\"\" margin_bottom_medium=\"\" margin_top_small=\"\" margin_bottom_small=\"\" margin_top=\"\" margin_bottom=\"\" padding_top_medium=\"\" padding_right_medium=\"\" padding_bottom_medium=\"\" padding_left_medium=\"\" padding_top_small=\"\" padding_right_small=\"\" padding_bottom_small=\"\" padding_left_small=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" hover_type=\"none\" border_sizes_top=\"\" border_sizes_right=\"\" border_sizes_bottom=\"\" border_sizes_left=\"\" border_color=\"\" border_style=\"solid\" border_radius_top_left=\"\" border_radius_top_right=\"\" border_radius_bottom_right=\"\" border_radius_bottom_left=\"\" box_shadow=\"no\" box_shadow_vertical=\"\" box_shadow_horizontal=\"\" box_shadow_blur=\"0\" box_shadow_spread=\"0\" box_shadow_color=\"\" box_shadow_style=\"\" background_type=\"single\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\" gradient_end_position=\"100\" gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" background_blend_mode=\"none\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_type=\"regular\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\" last=\"true\" border_position=\"all\" first=\"true\" type=\"1_3\"][fusion_imageframe image_id=\"10395|full\" max_width=\"\" sticky_max_width=\"\" style_type=\"\" blur=\"\" stylecolor=\"\" hover_type=\"none\" bordersize=\"\" bordercolor=\"\" borderradius=\"\" align_medium=\"none\" align_small=\"none\" align=\"none\" margin_top=\"\" margin_right=\"\" margin_bottom=\"\" margin_left=\"\" lightbox=\"no\" gallery_id=\"\" lightbox_image=\"\" lightbox_image_id=\"\" alt=\"\" link=\"\" linktarget=\"_self\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\"]https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-content\/uploads\/sites\/3\/2024\/04\/free-wif.jpg[\/fusion_imageframe][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h3>Internet and Wi-Fi<\/h3>\r\n<a href=\"https:\/\/metronorth.health.qld.gov.au\/wp-content\/uploads\/2020\/03\/connect-to-wifi.pdf\">Free Wi-Fi is available<\/a>\u00a0throughout all patient areas within the hospital. To access the Wi-Fi service, you\u2019ll need to have a Wi-Fi-enabled device such as a laptop, iPad or smartphone. From the device, ensure your Wi-Fi function is turned on and displaying a list of available Wi-Fi networks. Look for a network named \u2018QH-FreeWiFi\u2019 and connect to that network.\r\n\r\n[\/fusion_text][\/fusion_builder_column_inner][fusion_builder_column_inner type=\"1_3\" layout=\"1_3\" align_self=\"auto\" content_layout=\"column\" align_content=\"flex-start\" content_wrap=\"wrap\" spacing=\"\" center_content=\"no\" link=\"\" target=\"_self\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"qh-card-no-action\" id=\"\" background_image_id=\"\" type_medium=\"\" type_small=\"\" order_medium=\"0\" order_small=\"0\" spacing_left_medium=\"\" spacing_right_medium=\"\" spacing_left_small=\"\" spacing_right_small=\"\" spacing_left=\"\" spacing_right=\"\" margin_top_medium=\"\" margin_bottom_medium=\"\" margin_top_small=\"\" margin_bottom_small=\"\" margin_top=\"\" margin_bottom=\"\" padding_top_medium=\"\" padding_right_medium=\"\" padding_bottom_medium=\"\" padding_left_medium=\"\" padding_top_small=\"\" padding_right_small=\"\" padding_bottom_small=\"\" padding_left_small=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" hover_type=\"none\" border_sizes_top=\"\" border_sizes_right=\"\" border_sizes_bottom=\"\" border_sizes_left=\"\" border_color=\"\" border_style=\"solid\" border_radius_top_left=\"\" border_radius_top_right=\"\" border_radius_bottom_right=\"\" border_radius_bottom_left=\"\" box_shadow=\"no\" box_shadow_vertical=\"\" box_shadow_horizontal=\"\" box_shadow_blur=\"0\" box_shadow_spread=\"0\" box_shadow_color=\"\" box_shadow_style=\"\" background_type=\"single\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\" gradient_end_position=\"100\" gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" background_blend_mode=\"none\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_type=\"regular\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\" last=\"false\" border_position=\"all\" first=\"true\" type=\"1_3\"][fusion_imageframe image_id=\"10396|full\" max_width=\"\" sticky_max_width=\"\" style_type=\"\" blur=\"\" stylecolor=\"\" hover_type=\"none\" bordersize=\"\" bordercolor=\"\" borderradius=\"\" align_medium=\"none\" align_small=\"none\" align=\"none\" margin_top=\"\" margin_right=\"\" margin_bottom=\"\" margin_left=\"\" lightbox=\"no\" gallery_id=\"\" lightbox_image=\"\" lightbox_image_id=\"\" alt=\"\" link=\"\" linktarget=\"_self\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\"]https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-content\/uploads\/sites\/3\/2024\/04\/enquiries-desk.jpg[\/fusion_imageframe][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h3>Enquiries desk<\/h3>\r\nLocated at the front entrance of The Prince Charles Hospital, you will find our Enquiries Desk which is proudly staffed by the \u2018Charlie\u2019s Angels\u2019 hospital volunteers. These selfless volunteers are on hand to assist you with directions and if required, to escort you to your destination. Our volunteers work between 8.00am and 4.00pm weekdays.\r\n\r\nInterested in becoming a hospital volunteer yourself? <a href=\"https:\/\/fundraise.thecommongood.org.au\/volunteering\" target=\"_blank\" rel=\"noopener\">Find out more<\/a>.\r\n\r\n[\/fusion_text][\/fusion_builder_column_inner][fusion_builder_column_inner type=\"1_3\" layout=\"1_3\" align_self=\"auto\" content_layout=\"column\" align_content=\"flex-start\" content_wrap=\"wrap\" spacing=\"\" center_content=\"no\" link=\"\" target=\"_self\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"qh-card-no-action\" id=\"\" background_image_id=\"\" type_medium=\"\" type_small=\"\" order_medium=\"0\" order_small=\"0\" spacing_left_medium=\"\" spacing_right_medium=\"\" spacing_left_small=\"\" spacing_right_small=\"\" spacing_left=\"\" spacing_right=\"\" margin_top_medium=\"\" margin_bottom_medium=\"\" margin_top_small=\"\" margin_bottom_small=\"\" margin_top=\"\" margin_bottom=\"\" padding_top_medium=\"\" padding_right_medium=\"\" padding_bottom_medium=\"\" padding_left_medium=\"\" padding_top_small=\"\" padding_right_small=\"\" padding_bottom_small=\"\" padding_left_small=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" hover_type=\"none\" border_sizes_top=\"\" border_sizes_right=\"\" border_sizes_bottom=\"\" border_sizes_left=\"\" border_color=\"\" border_style=\"solid\" border_radius_top_left=\"\" border_radius_top_right=\"\" border_radius_bottom_right=\"\" border_radius_bottom_left=\"\" box_shadow=\"no\" box_shadow_vertical=\"\" box_shadow_horizontal=\"\" box_shadow_blur=\"0\" box_shadow_spread=\"0\" box_shadow_color=\"\" box_shadow_style=\"\" background_type=\"single\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\" gradient_end_position=\"100\" gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" background_blend_mode=\"none\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_type=\"regular\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\" last=\"true\" border_position=\"all\" first=\"false\" type=\"1_3\"][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"23.571\" data-lineheight=\"28.2852px\">Lost property<\/h3>\r\nIf you leave any personal property behind when you leave hospital, items are kept for 3 months and if not collected, donated to charity. If you lose a personal item during your stay, you can email\u00a0<a href=\"mailto:TPCHSecurity@health.qld.gov.au\">TPCHSecurity@health.qld.gov.au<\/a>.\r\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"23.571\" data-lineheight=\"28.2852px\">Public phones<\/h3>\r\nPublic phones are located in the main foyer, near the entrance to the hospital, and outside the Common Good Cafe. Public phone cards can be purchased from the Common Good Cafe. Please ask staff for the phone located closest to you.\r\n\r\n[\/fusion_text][\/fusion_builder_column_inner][\/fusion_builder_row_inner][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Justice of the Peace<\/h2>\r\nA JP service is available at the hospital every Monday and Thursday 9:00 - 10:00 am at the booth next to the pharmacy on the ground floor near the main lifts.\r\n\r\nBedside visits can be arranged between 10:00 - 11:00 am. Please speak to a hospital social worker if you would like more information.\r\n\r\n<!--A JP Service is available at the hospital every Monday and Thursday 9.30am\u201311.00am. JPs are available for staff and visitors at the booth next to the Pharmacy Department on the ground floor near the main lifts. A patient visitation service is then provided between 11.00am\u201311.30am.\u00a0Please ask to speak to a hospital social worker if you would like more information.-->\r\n<h2>Breastfeeding facilities<\/h2>\r\n<span style=\"line-height: inherit;\">A Mother\u2019s Room is located inside the toilets near the hospital\u2019s main entrance.<\/span>\r\n\r\n[\/fusion_text][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"tpch-services\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Toilets<\/h2>\r\nGeneral and disabled toilets and baby changing rooms are located on every floor of the hospital for patient and visitor use. Please ask staff for the toilet closest to you.\r\n<h2>Cashier Office - Patient Trust Cash and Valuables<\/h2>\r\n<h4>Patient Trust Deposits \u2013 Business Hours<\/h4>\r\nMonday to Friday between 8.00 am to 3.45 pm. Deposits of patient trust cash and valuables are accepted at the Ground Floor, Cashier Office. The Cashier Office phone number is 3139 5633.\r\n<h4>Patient Trust After-Hours Deposits<\/h4>\r\nValuables and\/or cash can be deposited in the Cashier Office after-hours shute between 3.45 pm and 8.00 am, seven days a week. Ward staff are to contact security to arrange the collection of valuables.\r\n<h4>Patient Trust Withdrawals \u2013 Business Hours<\/h4>\r\nMonday to Friday between 8.00 am to 3.45 pm \u2013 Patients can withdraw as cash, up to $500.00 of their funds which are held in patient trust, along with the collection of their patient trust valuables from the Cashier Office. Please note: Photographic ID will be required. Patients will receive a cheque and\/or Electronic Funds Transfer (EFT) for withdrawals over $500.00.\r\n<h4>Patient Trust After-Hours Valuable Withdrawals for capable patients only<\/h4>\r\n<strong>NOTE: Deceased and\/or incapable patients valuables cannot be released during after-hours.<\/strong>\r\n\r\nWard staff are to call Security and the After-Hours Duty Nurse Manager to arrange the collection of <em>patient trust valuables<\/em> from the Cashier Office.\r\n\r\n<strong>No cash payments, Cheques or EFT\u2019s<\/strong> can be released to the patient or processed during after-hours.\r\n\r\nValuables can only be released to the patient (if capable).\r\n\r\nValuables <em>cannot be released to the NOK after-hours<\/em>.[\/fusion_text][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container]","post_title":"Food, drinks and services","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"food-drinks-services","to_ping":"","pinged":"","post_modified":"2025-02-18 11:28:29","post_modified_gmt":"2025-02-18 01:28:29","post_content_filtered":"","post_parent":625,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/tpch\/food-drinks-services","menu_order":6,"post_type":"page","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true},{"link_type":"internal","page":{"ID":921,"post_author":"5","post_date":"2017-06-15 03:16:45","post_date_gmt":"2017-06-15 03:16:45","post_content":"[fusion_builder_container admin_label=\"\" hundred_percent=\"no\" equal_height_columns=\"no\" menu_anchor=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"center center\" background_repeat=\"no-repeat\" fade=\"no\" background_parallax=\"none\" enable_mobile=\"no\" parallax_speed=\"0.3\" video_mp4=\"\" video_webm=\"\" video_ogv=\"\" video_url=\"\" video_aspect_ratio=\"16:9\" video_loop=\"yes\" video_mute=\"yes\" video_preview_image=\"\" border_color=\"\" border_style=\"solid\" margin_top=\"\" margin_bottom=\"\" padding_top=\"20px\" padding_right=\"\" padding_bottom=\"20px\" padding_left=\"\" type=\"legacy\"][fusion_builder_row][fusion_builder_column type=\"3_4\" layout=\"3_4\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"false\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\" spacing_right=\"\" type=\"3_4\"][fusion_title margin_top=\"\" margin_bottom=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" size=\"1\" content_align=\"left\" style_type=\"default\" sep_color=\"\"]Your stay[\/fusion_title][fusion_widget_area name=\"avada-custom-sidebar-onthispage\" title_size=\"\" title_color=\"\" background_color=\"\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" \/][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"tpch-while-hospital\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Enquiries about your health (incoming calls)<\/h2>\r\nFamily and friends can call our general enquiry number and ask to be transferred through to your bedside phone or ward reception. To protect patient privacy and confidentiality, staff will not provide specific medical information.\r\n\r\nGeneral enquiry phone: (07) 3139 4000[fusion_menu_anchor name=\"tv-radio\" class=\"\"][\/fusion_menu_anchor]\r\n<h2>In your room<\/h2>\r\n<h3>Room allocation<\/h3>\r\nAll our wards accommodate both public and private patients. There are no wards specifically for private patients only. The bed you are allocated depends on how sick you are or what type of illness you have. Your bed allocation may change during your stay. This is the case whether you are a public or private patient. Single room allocation is based on clinical need and in line with various management strategies for at-risk patients.\r\n<h3>Television hire<\/h3>\r\nTelevision hire, including pay TV and movies, is available at your bedside. Please ask your nurse or ward staff for more information. Please consider other patients and keep noise to a minimum. Basic earphones are supplied or you can use your own personal earphones to ensure other patients are not disturbed.\r\n<h3>Call button<\/h3>\r\nIf you require help, you can alert our nursing staff by pressing a green call button located at your bedside. Alternatively, you can use the green call button on the walls in the bedrooms, showers, toilets or lounge areas. Please do not let children press these buttons.\r\n<h3>Bedside phones<\/h3>\r\nPhones are installed at most bedsides throughout the hospital.\r\n<h4>Incoming calls<\/h4>\r\nDepending on your condition, incoming calls can be put through to the bedside phone between 8am and 8pm. Patients cannot be phoned directly. Relatives and visitors calling patients who have bedside phones should phone the Patient Enquiry Number on (07) 3139 4000 and ask for the patient by name.\r\n<h4>External calls<\/h4>\r\nTo make external phone calls, patients must purchase a phone card from the Common Good Cafe. To use the card, dial 018933 from your bedside phone and follow the voice prompts.\r\n<h3>Toiletries<\/h3>\r\nNo personal toiletries or tissues are provided by the hospital. It is your responsibility to provide these items. Some items are available to purchase at the Common Good Cafe.\r\n<h3>Dentures, glasses and aids<\/h3>\r\nYour items can be easily misplaced in a busy environment. It might be helpful to name your items. Please bring a container or bag to store your dentures, glasses or hearing aids. Ask staff if you need a denture container.\r\n<h3>Electrical appliances<\/h3>\r\nWhile in hospital, you are not permitted to use personal electrical appliances that require plugging into an electrical point. On the rare occasion this equipment is needed, it must be checked by hospital engineering staff before use. This is to ensure your safety and the safety of other patients and staff. Battery operated appliances can be used. Please ask your ward staff if you need any further information.\r\n<h2>Lounge rooms<\/h2>\r\nEach ward area has a patient lounge room for your comfort. We would appreciate if you could please keep these areas neat and tidy.\r\n<h2>Medications<\/h2>\r\nYour healthcare team will work together to select the most appropriate <a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/healthcare-services\/pharmacy\"><u>medication<\/u><\/a> for your care.[\/fusion_text][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"tpch-while-hospital2\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"][fusion_menu_anchor name=\"meals\" class=\"\"][\/fusion_menu_anchor]\r\n<h2>Meals (Room Service)<\/h2>\r\nWe are pleased to offer Room Service for patients admitted to TPCH. All meals are freshly prepared and can be ordered at your convenience and delivered to your room within 45 minutes of ordering.\r\n\r\n<a class=\"room-service-btn\" href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/patients-and-visitors\/your-stay\/room-service\"><img src=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-content\/uploads\/sites\/3\/2022\/09\/tpch-menu-hat.png\" alt=\"TPCH Room Service chef's hat symbol\" width=\"50\" height=\"50\" \/>How to order &amp; room service menu<\/a>[\/fusion_text][fusion_separator style_type=\"default\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" sep_color=\"\" top_margin=\"10px\" bottom_margin=\"20px\" border_size=\"0\" icon=\"\" icon_circle=\"\" icon_circle_color=\"\" width=\"\" alignment=\"center\" \/][fusion_accordion type=\"\" boxed_mode=\"\" border_size=\"1\" border_color=\"\" background_color=\"\" hover_color=\"\" divider_line=\"\" title_font_size=\"\" icon_size=\"\" icon_color=\"\" icon_boxed_mode=\"\" icon_box_color=\"\" icon_alignment=\"\" toggle_hover_accent_color=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"tpch-stay-toggle\"][fusion_toggle title=\"Bringing food for patients\" open=\"no\" class=\"\" id=\"\"]\r\n\r\nWe understand some patients prefer their own food. Please note we do not take responsibility for food that is brought in by visitors for patients. We advise visitors who wish to bring food for patients to choose low risk food and check with staff before giving to their relative.\u00a0Please be aware that due to food safety regulations, ward fridges are cleaned daily and opened food\/fluids discarded after 24 hours.\r\n\r\n[\/fusion_toggle][fusion_toggle title=\"Hospital cafes \" open=\"no\" class=\"\" id=\"\"]<a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/patients-and-visitors\/food-drinks-services\">Breeze Cafe and the Common Good Coffee Shop<\/a> serve freshly brewed coffee, gourmet rolls and cakes.[\/fusion_toggle][fusion_toggle title=\"After hours food options\" open=\"no\"]\r\n\r\nFood and drink vending machines are available 24 hours a day, 7 days a week around the hospital..\r\n\r\n[\/fusion_toggle][fusion_toggle title=\"Local cafes and restaurants near the hospital\" open=\"no\"]\r\n\r\nWe are close to many restaurants and cafes along Gympie Road including Westfield Chermside Shopping Centre.\r\n\r\n[\/fusion_toggle][\/fusion_accordion][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"tpch-stay-trolley\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Patient services<\/h2>\r\n<h3>Service trolley<\/h3>\r\nA patient service trolley visits each ward daily with assorted food, confectionery, phone cards, magazines and newspapers for purchase.\r\n<h3>Newspapers and magazines<\/h3>\r\nNewspapers and magazines are available from the Common Good Cafe and also on the patient service trolley that visits most areas of the hospital.\r\n<h3>Mail<\/h3>\r\nMail is delivered to wards on weekdays. Any mail received after you have been discharged will be redirected to your postal address.\r\n\r\n<strong>Send mail to patients here:\r\n<\/strong>(Insert name)\r\n(Insert ward)\r\nc\/o The Prince Charles Hospital\r\nRode Road\r\nCHERMSIDE QLD 4032\r\n\r\n[\/fusion_text][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"tpch-stay-flowers\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Bringing flowers to patients<\/h2>\r\nFlowers and potted plants are a lovely gift for patients. Please check with nursing staff before bringing in flowers. For patient safety reasons, we cannot allow flowers or potted plants in the following specialised areas:\r\n<ul>\r\n \t<li>Intensive Care<\/li>\r\n \t<li>Coronary Care Units<\/li>\r\n<\/ul>\r\nPlease do not bring oriental lilies due to staff allergies. Flowers can be purchased from the Common Good Cafe and Coffee Shop.\r\n\r\n[\/fusion_text][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"tpch-stay-contact\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Your contact people<\/h2>\r\nDuring your admission we ask you to nominate a contact person and a next of kin who may play a key role in your care. With your permission we will discuss your progress and condition with the people you designate and not with anyone else.\r\n\r\n[\/fusion_text][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"tpch-stay-team\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Your treatment team<\/h2>\r\nDuring your hospital stay, you will be cared for by a team of health professionals which may include doctors, nurses, psychologists, physiotherapists, occupational therapists, dietitians, social workers and support staff.\r\n\r\n[\/fusion_text][fusion_builder_row_inner][fusion_builder_column_inner type=\"1_1\" layout=\"1_1\" align_self=\"auto\" content_layout=\"column\" align_content=\"flex-start\" content_wrap=\"wrap\" spacing=\"\" center_content=\"no\" link=\"\" target=\"_self\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"tpch-while-teaching\" background_image_id=\"\" type_medium=\"\" type_small=\"\" order_medium=\"0\" order_small=\"0\" spacing_left_medium=\"\" spacing_right_medium=\"\" spacing_left_small=\"\" spacing_right_small=\"\" spacing_left=\"\" spacing_right=\"\" margin_top_medium=\"\" margin_bottom_medium=\"\" margin_top_small=\"\" margin_bottom_small=\"\" margin_top=\"20px\" margin_bottom=\"\" padding_top_medium=\"\" padding_right_medium=\"\" padding_bottom_medium=\"\" padding_left_medium=\"\" padding_top_small=\"\" padding_right_small=\"\" padding_bottom_small=\"\" padding_left_small=\"\" padding_top=\"1px\" padding_right=\"15px\" padding_bottom=\"15px\" padding_left=\"15px\" hover_type=\"none\" border_sizes_top=\"\" border_sizes_right=\"\" border_sizes_bottom=\"\" border_sizes_left=\"\" border_color=\"\" border_style=\"solid\" border_radius_top_left=\"\" border_radius_top_right=\"\" border_radius_bottom_right=\"\" border_radius_bottom_left=\"\" box_shadow=\"no\" box_shadow_vertical=\"\" box_shadow_horizontal=\"\" box_shadow_blur=\"0\" box_shadow_spread=\"0\" box_shadow_color=\"\" box_shadow_style=\"\" background_type=\"single\" gradient_start_color=\"\" gradient_end_color=\"\" gradient_start_position=\"0\" gradient_end_position=\"100\" gradient_type=\"linear\" radial_direction=\"center center\" linear_angle=\"180\" background_color=\"#f7f7f7\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" background_blend_mode=\"none\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" filter_type=\"regular\" filter_hue=\"0\" filter_saturation=\"100\" filter_brightness=\"100\" filter_contrast=\"100\" filter_invert=\"0\" filter_sepia=\"0\" filter_opacity=\"100\" filter_blur=\"0\" filter_hue_hover=\"0\" filter_saturation_hover=\"100\" filter_brightness_hover=\"100\" filter_contrast_hover=\"100\" filter_invert_hover=\"0\" filter_sepia_hover=\"0\" filter_opacity_hover=\"100\" filter_blur_hover=\"0\" last=\"true\" border_position=\"all\" type=\"1_1\" first=\"true\"][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Teaching and research<\/h2>\r\nAs a leader in teaching and research, we work closely with universities to train future healthcare professionals.\r\n\r\nWith supervision from a staff member, you may be asked if you are willing for a student to observe or examine you.\u00a0 You may also be asked to take part in a research project. You are under no obligation to participate and your choice will not affect the care you receive. Your information will remain strictly confidential.\r\n\r\n[\/fusion_text][\/fusion_builder_column_inner][\/fusion_builder_row_inner][fusion_code]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[\/fusion_code][\/fusion_builder_column][fusion_builder_column type=\"1_4\" layout=\"1_4\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"rhs-col\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"false\" type=\"1_4\"][fusion_global id=\"8946\"][fusion_content_boxes layout=\"icon-with-title\" columns=\"1\" title_size=\"\" title_color=\"\" body_color=\"\" backgroundcolor=\"\" iconcolor=\"\" icon_circle=\"\" icon_circle_radius=\"\" circlecolor=\"\" circlebordersize=\"\" circlebordercolor=\"\" outercirclebordersize=\"\" outercirclebordercolor=\"\" icon_size=\"\" icon_hover_type=\"\" hover_accent_color=\"\" link_type=\"\" link_area=\"\" link_target=\"\" icon_align=\"left\" animation_type=\"\" animation_delay=\"\" animation_offset=\"\" animation_direction=\"left\" animation_speed=\"0.3\" margin_top=\"\" margin_bottom=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"side_panel\" id=\"\"][fusion_content_box title=\"\" backgroundcolor=\"\" icon=\"\" iconflip=\"\" iconrotate=\"\" iconspin=\"no\" iconcolor=\"\" circlecolor=\"\" circlebordersize=\"\" circlebordercolor=\"\" outercirclebordersize=\"\" outercirclebordercolor=\"\" image=\"\" image_max_width=\"35\" image_height=\"35\" link=\"\" linktext=\"Read More\" link_target=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Related information<\/h2>\r\n<a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/patients-and-visitors\/your-care-in-hospital\">Your care in hospital<\/a>\r\n\r\n<a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/patients-and-visitors\/assistance-for-you-and-your-family\">Assistance for you and your family<\/a>\r\n\r\n<a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/patients-and-visitors\/when-you-leave\">When you leave<\/a>[\/fusion_content_box][\/fusion_content_boxes][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container]","post_title":"Your stay","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"your-stay","to_ping":"","pinged":"","post_modified":"2023-01-18 08:13:08","post_modified_gmt":"2023-01-17 22:13:08","post_content_filtered":"","post_parent":625,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/tpch\/your-stay","menu_order":7,"post_type":"page","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true},{"link_type":"internal","page":{"ID":929,"post_author":"5","post_date":"2017-06-15 03:21:27","post_date_gmt":"2017-06-15 03:21:27","post_content":"[fusion_builder_container admin_label=\"\" hundred_percent=\"no\" equal_height_columns=\"no\" menu_anchor=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"center center\" background_repeat=\"no-repeat\" fade=\"no\" background_parallax=\"none\" enable_mobile=\"no\" parallax_speed=\"0.3\" video_mp4=\"\" video_webm=\"\" video_ogv=\"\" video_url=\"\" video_aspect_ratio=\"16:9\" video_loop=\"yes\" video_mute=\"yes\" video_preview_image=\"\" border_color=\"\" border_style=\"solid\" margin_top=\"\" margin_bottom=\"\" padding_top=\"20px\" padding_right=\"\" padding_bottom=\"20px\" padding_left=\"\" type=\"legacy\"][fusion_builder_row][fusion_builder_column type=\"3_4\" layout=\"3_4\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"false\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\" spacing_right=\"\" type=\"3_4\"][fusion_title margin_top=\"\" margin_bottom=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" size=\"1\" content_align=\"left\" style_type=\"default\" sep_color=\"\"]When you leave[\/fusion_title][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"leaving-intro\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Leaving hospital (discharge)<\/h2>\r\nBefore you leave hospital, we will work with you and your family to identify services that will assist in your recovery and plan your discharge to leave hospital. Your discharge plan may include extra support services at a different facility, home or follow up appointments. Please ask your nurse to refer you to the appropriate staff or allied health staff member to help you with your discharge needs.\r\n\r\nWe aim to have you discharged by <strong>10.00am<\/strong> on the day you go home. Before leaving, you will need to arrange for someone to collect you from the hospital. Please check that you have:\r\n<ul>\r\n \t<li>arranged transport home with a support person prior to discharge<\/li>\r\n \t<li>gathered all personal belongings including valuables in the Trust Office<\/li>\r\n \t<li>collected discharge medications, scripts required and x-rays<\/li>\r\n \t<li>follow-up appointments (if necessary)<\/li>\r\n \t<li>travel forms signed (if necessary)<\/li>\r\n \t<li>a medical certificate for your employer or sickness benefit (available on request from your doctor)<\/li>\r\n \t<li>a medical discharge summary for your general practitioner<\/li>\r\n \t<li>referral forms (if services have been arranged for you).<\/li>\r\n<\/ul>\r\nIf you wish to leave the hospital against the advice of your doctor, you will be asked to sign a form to this effect.\r\n\r\n[\/fusion_text][fusion_menu_anchor name=\"transfer\" class=\"\" \/][fusion_menu_anchor name=\"pick-up\" class=\"\" \/][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"leaving-transport\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Transport and transfers home<\/h2>\r\nYou will need to arrange private transport home with a support person. If you require a taxi or other private transport, please notify a staff member and they can help arrange this. Ambulance transport will be organised for you only if your treating team believe it is necessary. If you have any questions regarding your transport home after admission to hospital, please ask your nurse.\r\n\r\nThere are <a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/patients-and-visitors\/parking-and-transport\">public transport options<\/a>\u00a0available.\r\n\r\n[\/fusion_text][fusion_menu_anchor name=\"transit-lounge\" class=\"\" \/][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"leaving-transit\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Transit lounge<\/h2>\r\nIf you cannot be collected by the hospital\u2019s proposed 10.00am discharge time you may be transferred to the Transit Lounge to wait for your support person to pick you up.\r\n\r\n<strong>Opening hours:<\/strong> Monday-Friday 7.30am-6.00pm\r\n<strong>Location: <\/strong>Ground floor to the left of the main hospital entrance\r\n<strong>Phone:<\/strong> (07) 3139 5512\r\n\r\n[\/fusion_text][fusion_text]\r\n<h2>Pick up<\/h2>\r\nThere are <a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/patients-and-visitors\/parking-and-transport\">car parks<\/a>\u00a0and a 2-minute pick-up bay and taxi rank located outside the main entrance of the hospital.\r\n\r\nWalking aids and other equipment are not supplied outside the hospital grounds. The physiotherapist or your family will need to make arrangements to hire appliances or aids from a private supplier.\r\n\r\n[\/fusion_text][fusion_menu_anchor name=\"medication-when-you-leave\" class=\"\" \/][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Medication when you leave<\/h2>\r\nOn discharge, the pharmacist will review your <a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/healthcare-services\/pharmacy\">medications<\/a>\u00a0and discuss with you which medications you will need to take home. The Pharmacy Department will give you 2 copies of your medication list before you leave hospital. One list is for you and the other list is for you to take to your GP. You may need further prescriptions so it is important that you return to your GP before your medications run out.\r\n\r\nIf you have any questions about your medications, please ask your doctor, nurse or pharmacist. If you have any questions after you are discharged, you can also ring the hospital pharmacist on (07) 3139 6586 or alternatively ring your GP.\r\n\r\n[\/fusion_text][fusion_text]\r\n<h2>When you have to pay<\/h2>\r\nYou may be charged for goods provided by the pharmacy and for any medical aids required during your stay. You will receive an invoice for medications that were ordered for you, for when you leave hospital. You will need to <a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/patients-and-visitors\/paying-your-bill\">pay for these medications<\/a>\u00a0upon discharge.\r\n\r\n[\/fusion_text][fusion_menu_anchor name=\"concerns\" class=\"\" \/][fusion_text]\r\n<h2>Concerns after you leave hospital<\/h2>\r\nContact your GP or 13 HEALTH (13 43 25 84) if you have any problems after you leave the hospital. If you need urgent care call Triple Zero (000) or visit your local Emergency Department.\r\n\r\n[\/fusion_text][fusion_text]\r\n<h2>Modifying your home<\/h2>\r\nAfter your hospital visit, you may need to make some home modifications to carry out daily activities and ensure your safety at home. Our occupational therapist may assess and advise or refer you to a community service for a community home visit.\r\n<h2>Ongoing care after discharge<\/h2>\r\nIf you have any special needs when you return home, please discuss these with your doctor or nurse prior to your discharge. A discharge summary will be sent to your nominated GP and a copy also given to you. This will contain relevant information regarding your stay at The Prince Charles Hospital.\r\n\r\n[\/fusion_text][fusion_menu_anchor name=\"hospital-in-the-home\" class=\"\" \/][fusion_text]\r\n<h2>Hospital in the Home<\/h2>\r\n<a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/healthcare-services\/hospital-in-the-home\">Hospital in the Home<\/a>\u00a0is arranged on the ward prior to discharge for ongoing medical care that can be managed in the community. Your ward staff and\/or Discharge Coordinator and treating medical team will arrange this referral for you.\r\n<h2>Follow up appointments (outpatient appointments)<\/h2>\r\nYou may also be given, or sent, an <a href=\"https:\/\/metronorth.health.qld.gov.au\/tpch\/patients-and-visitors\/your-appointment\">outpatient or Private Practice Clinic<\/a>\u00a0appointment following your discharge. It is important that you keep this appointment.\r\n\r\n[\/fusion_text][fusion_menu_anchor name=\"medical-records\" class=\"\" \/][fusion_text]\r\n<h2>Medical records<\/h2>\r\nYour <a href=\"https:\/\/metronorth.health.qld.gov.au\/about-us\/information-access-privacy\/accessing-health-records\">medical record<\/a> is confidential and is accessed only by healthcare professionals directly involved with your treatment. The medical record is the property of the hospital, and the information contained in the record will normally only be provided with your consent or where required by law.\r\n\r\n[\/fusion_text][\/fusion_builder_column][fusion_builder_column type=\"1_4\" layout=\"1_4\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"rhs-col\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"false\" type=\"1_4\"][fusion_builder_row_inner][fusion_builder_column_inner type=\"1_1\" layout=\"1_1\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"contact-us\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_position=\"all\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\" type=\"1_1\"][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Contact us<\/h2>\r\n<b>The Prince Charles Hospital<\/b>\r\n<strong>Located:<\/strong> Rode Road\r\nCHERMSIDE QLD 4032\r\n<strong>Phone:<\/strong>\u00a0(07) 3139 4000\r\n\r\n[button_link link= \"https:\/\/metronorth.health.qld.gov.au\/tpch\/patients-and-visitors\/parking-and-transport\" color= \"darkgreen\" stretch= \"yes\" target= \"_self\"]Parking &amp; transport[\/button_link]\r\n\r\n[button_link link= \"https:\/\/metronorth.health.qld.gov.au\/tpch\/maps-and-directions\" color= \"darkgreen\" stretch= \"yes\" target= \"_self\"]Maps &amp; directions[\/button_link]\r\n\r\n[button_link link= \"https:\/\/metronorth.health.qld.gov.au\/tpch\/contact-us#feedback\" color= \"darkgreen\" stretch= \"yes\" target= \"_self\"]Give feedback[\/button_link]\r\n\r\n[\/fusion_text][\/fusion_builder_column_inner][\/fusion_builder_row_inner][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container]","post_title":"When you leave","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"when-you-leave","to_ping":"","pinged":"","post_modified":"2024-06-10 15:11:39","post_modified_gmt":"2024-06-10 05:11:39","post_content_filtered":"","post_parent":625,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/tpch\/when-you-leave","menu_order":9,"post_type":"page","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true},{"link_type":"internal","page":{"ID":1004,"post_author":"5","post_date":"2017-06-05 01:55:02","post_date_gmt":"2017-06-05 01:55:02","post_content":"[fusion_builder_container admin_label=\"\" hundred_percent=\"no\" equal_height_columns=\"no\" menu_anchor=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"center center\" background_repeat=\"no-repeat\" fade=\"no\" background_parallax=\"none\" enable_mobile=\"no\" parallax_speed=\"0.3\" video_mp4=\"\" video_webm=\"\" video_ogv=\"\" video_url=\"\" video_aspect_ratio=\"16:9\" video_loop=\"yes\" video_mute=\"yes\" video_preview_image=\"\" border_color=\"\" border_style=\"solid\" margin_top=\"\" margin_bottom=\"\" padding_top=\"20px\" padding_right=\"\" padding_bottom=\"20px\" padding_left=\"\" type=\"legacy\"][fusion_builder_row][fusion_builder_column type=\"3_4\" layout=\"3_4\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"false\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\" spacing_right=\"\"][fusion_title title_type=\"text\" loop_animation=\"once\" rotation_effect=\"bounceIn\" display_time=\"1200\" highlight_effect=\"circle\" highlight_width=\"9\" highlight_top_margin=\"0\" before_text=\"\" rotation_text=\"\" highlight_text=\"\" after_text=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" content_align_medium=\"\" content_align_small=\"\" content_align=\"left\" size=\"1\" font_size=\"\" animated_font_size=\"\" fusion_font_family_title_font=\"\" fusion_font_variant_title_font=\"\" line_height=\"\" letter_spacing=\"\" text_shadow=\"no\" text_shadow_vertical=\"\" text_shadow_horizontal=\"\" text_shadow_blur=\"0\" text_shadow_color=\"\" margin_top_medium=\"\" margin_bottom_medium=\"\" margin_top_small=\"\" margin_bottom_small=\"\" margin_top=\"\" margin_bottom=\"\" margin_top_mobile=\"\" margin_bottom_mobile=\"\" text_color=\"\" animated_text_color=\"\" highlight_color=\"\" style_type=\"default\" sep_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h1>Informed financial consent\r\n<small>Treatment as public or private patient<\/small><\/h1>\r\n[\/fusion_title][fusion_vimeo id=\"1135928464\" alignment=\"center\" width=\"800\" height=\"\" start_time=\"\" autoplay=\"false\" mute=\"false\" api_params=\"\" title_attribute=\"\" video_facade=\"\" margin_top=\"\" margin_bottom=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" css_id=\"\" structured_data=\"off\" video_upload_date=\"\" video_upload_date_timezone=\"-12:00\" video_duration=\"\" video_title=\"\" video_desc=\"\" \/][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]When you are admitted to the The Prince Charles Hospital you can elect to be treated as a private or public patient.\r\n<h2>Being treated as a public patient<\/h2>\r\nPublic patients, who are eligible for Medicare are not required to pay for their stay in hospital.\u00a0 There may be other costs incurred by public patients including;\r\n<ul>\r\n \t<li>Discharge medications.<\/li>\r\n \t<li>If you are admitted for more than 35 days and are not an acute patient, you will need to pay a daily contribution.<\/li>\r\n<\/ul>\r\n<h2>Being treated as a private patient<\/h2>\r\nPrivate patients can be treated by a doctor of their choice, provided that doctor has a right to private practice at the hospital.\r\n\r\nWorkers compensation, veterans\u2019 affairs and Defence Force patients will have their hospital expenses covered by these third party providers.\r\n\r\nWhen a patient elects to be treated as a private patient, they are provided information about any potential costs at or as soon as possible after admission.\r\n<h2>Health insurance<\/h2>\r\nPatients admitted to The Prince Charles Hospital are given the choice to elect to be treated as a private patient, and use their private hospital insurance to pay for the admission.\r\n\r\nHospital Patient Options Liaison Officers assist patients in determining the level of cover provided in their health insurance, including costs of care cover such as hospital accommodation, medical and diagnostic services and the services provided by your doctor and other medical specialists, such as anaesthetists.\r\n\r\nWhen electing to use private health insurance, you may not be required to pay an excess or co-payment if this applies to your health insurance policy, however if you are transferred to a private hospital on the same day of admission any excess or co-payment discounts may not apply.\r\n\r\nIf you are admitted privately from your specialist\u2019s rooms, excess and co-payments are applicable for this type of planned private admission. Hospital staff will contact you prior to admission to provide an estimate of costs.\r\n<h3>Benefits of using your private insurance<\/h3>\r\nIn many cases you are able to choose your doctor (excluding obstetrics) to treat you as long as your doctor of choice has the right to practice at the hospital and agrees to treat you.\u00a0 Otherwise you will be provided with a specialist at the hospital who will treat you.\u00a0 You can request a single room if your health fund policy covers this however please be aware that while private patients are treated in Queensland Health hospitals, a single room is not guaranteed. We always prioritise singles rooms for very ill or infectious patients.\r\n<h3>Making the decision<\/h3>\r\nPersonal advice on your health insurance coverage should initially be sought from your health insurance fund. Further advice on the use of private insurance, workers compensation, veteran\u2019s affairs, third party, interstate and overseas coverage in this hospital can be obtained by contacting the Patient Options Liaison Officers.\r\n\r\nThe Prince Charles Hospital<strong>\r\n<\/strong>Phone: 3139 5425\r\nEmail:\u00a0<a href=\"mailto:POLOTPCH@health.qld.gov.au\">POLOTPCH@health.qld.gov.au<\/a>\r\n<h2>Medication costs<\/h2>\r\nYou can\u00a0<a href=\"https:\/\/metronorth.health.qld.gov.au\/rbwh\/patients-and-visitors\/paying-your-bill\/\">pay your medication bill<\/a>\u00a0online, in person or by mail.[\/fusion_text][\/fusion_builder_column][fusion_builder_column type=\"1_4\" layout=\"1_4\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"rhs-col\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"false\"][fusion_builder_row_inner][fusion_builder_column_inner type=\"1_1\" layout=\"1_1\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"contact-us\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_position=\"all\" border_sizes_top=\"0\" border_sizes_bottom=\"0\" border_sizes_left=\"0\" border_sizes_right=\"0\" first=\"true\"][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" content_alignment_medium=\"\" content_alignment_small=\"\" content_alignment=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" sticky_display=\"normal,sticky\" class=\"\" id=\"\" font_size=\"\" fusion_font_family_text_font=\"\" fusion_font_variant_text_font=\"\" line_height=\"\" letter_spacing=\"\" text_color=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\"]\r\n<h2>Contact us<\/h2>\r\n<strong>Patient Options Liaison Officer<\/strong>\r\n<strong>Phone:<\/strong>\u00a0(07) 3139 5425<strong>\r\nEmail: <\/strong><a href=\"mailto:polotpch@health.qld.gov.au\">POLOTPCH@health.qld.gov.au<\/a>\r\n\r\n[\/fusion_text][\/fusion_builder_column_inner][\/fusion_builder_row_inner][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container]","post_title":"Informed Financial Consent","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"public-private","to_ping":"","pinged":"","post_modified":"2025-11-27 15:43:41","post_modified_gmt":"2025-11-27 05:43:41","post_content_filtered":"","post_parent":625,"guid":"https:\/\/dev.metronorth.health.qld.gov.au\/tpch\/public-private","menu_order":13,"post_type":"page","post_mime_type":"","comment_count":"0","filter":"raw"},"link_text":"","anchor":"","link":"","target":true}]}],"related_information":"","resources":"<ul>\n<li><a href=\"https:\/\/www.qld.gov.au\/health\/\">Healthcare resources<\/a><\/li>\n<li><a href=\"https:\/\/metronorth.health.qld.gov.au\/about-us\/information-access-privacy\/accessing-health-records\">Medical records<\/a><\/li>\n<\/ul>\n","contact_extra_general_content":"","contact_extra_general_content_2":"","display":["location","refer","outside_hours","related","resources"],"display_location":"sidebar","related_article":[{"article":false,"expiry_date":""}],"include_in_alphabetical_listing":true,"general":"","view_on_google_maps":"https:\/\/www.google.com.au\/maps\/dir\/\/The+Prince+Charles+Hospital,+627+Rode+Rd,+Chermside+QLD+4032\/@-27.3904803,153.0220522,15z\/data=!4m9!4m8!1m0!1m5!1m1!1s0x6b9157f4310b25c7:0x1770340aec68af56!2m2!1d153.0228653!2d-27.3901504!3e0"},"_links":{"self":[{"href":"https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-json\/wp\/v2\/healthcare-services\/901","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-json\/wp\/v2\/healthcare-services"}],"about":[{"href":"https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-json\/wp\/v2\/types\/services"}],"version-history":[{"count":25,"href":"https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-json\/wp\/v2\/healthcare-services\/901\/revisions"}],"predecessor-version":[{"id":11197,"href":"https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-json\/wp\/v2\/healthcare-services\/901\/revisions\/11197"}],"wp:attachment":[{"href":"https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-json\/wp\/v2\/media?parent=901"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-json\/wp\/v2\/categories?post=901"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/metronorth.health.qld.gov.au\/tpch\/wp-json\/wp\/v2\/tags?post=901"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}