About

The materials available on or through this website are distributed by the State of Queensland through Metro North Hospital and Health Service as an information source only. The information is provided solely on the basis that users of this website will be responsible for making their own assessment of the material presented and are advised to verify the quality, accuracy, context, currency, completeness and suitability of material relied upon.

The information contained within this website does not constitute professional advice and should not be relied upon as such.

Nothing contained in this website is intended to be used to diagnose, treat or cure any medical condition, nor should it be used for therapeutic purposes or as a substitute for a health professional’s advice.

Clinical material available on or through this website does not replace clinical judgement.

In some cases material may incorporate or summarise views, guidelines or recommendations of third parties. Such material does not necessarily reflect the considered views of Metro North Hospital and Health Service, or indicate a commitment to a particular course of action.

Metro North Hospital and Health Service does not warrant that it will provide uninterrupted access at all times to this website or any sites linked to this website.

Despite all best efforts, Metro North Hospital and Health Service makes no warranties that the material available on or through this website is free of infection by computer viruses or other contamination.

This website contains links to other websites which are external to Metro North Hospital and Health Service. These links are provided for the interest or convenience of users, and provision of these links does not constitute endorsement or support by the State of Queensland for the information, products, services or persons associated with the related sites. The material found by using these links is not created, controlled or approved by Metro North Hospital and Health Service and no responsibility is taken by Metro North Hospital and Health Service for the consequences of viewing or using such material.

Metro North Hospital and Health Service disclaims, to the maximum extent permitted by law, all responsibility and all liability (including without limitation, liability in negligence) for all expenses, losses, damages and costs incurred for any reason associated with the use of this website, including that the materials available on or through this website are in any way inaccurate, out of context, incomplete or unavailable.

Metro North Hospital and Health Service is committed to protecting user privacy. We understand and appreciate that visitors and users of this web site are concerned about their privacy and the confidentiality and security of any personal information that may be provided to us.

To protect your personal information, Metro North Hospital and Health Service staff must follow the privacy principles contained in the Information Privacy Act 2009 (Qld) (IP Act), which include the nine National Privacy Principles and provisions regarding contracted service providers and the transfer of personal information out of Australia.

These principles contain rules about the collection, use, disclosure, security, quality, access, amendment, storage and openness of personal information.

Staff are also bound by Part 7 of the Hospital and Health Boards Act 2011 (Qld) (HHB Act) which sets out the duty of confidentiality and exceptions that permit the disclosure of confidential information by ‘designated persons’. Confidential information most often relates to patients of Metro North Hospital and Health Service who may be living or deceased.

Queensland Health’s Privacy Plan (PDF 380 kB) sets out details of the types of personal information we hold, and how that information is dealt with in accordance with both the IP Act and HHB Act. Our Privacy Plan also sets out the process for lodging a privacy complaint and requesting access to personal information, including health records.

How is this website monitored?

When you look at this web site, our internet service and analytics providers as well as third party service providers such as a podcast hosting service may make a record of your visit and log the following information for statistical purposes only:

• the user’s server address
• the user’s top level domain name (for example .gov)
• the date and time of visit to the site
• the pages accessed and documents downloaded
• the previous site visited
• the type of browser used.

No attempt is, or will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect activity logs.

Website analytics

We use Google Analytics on our website to gather anonymous information about visitors to our website. When you visit our web pages, your browser automatically sends anonymous information to Google. Examples of the information include the web address of the page that you’re visiting, your IP address and demographic information. Google may also use cookies.

We use this data to analyse the pages that are visited, to improve your experience and make sure our website is useful.

You can read more about how Google uses data. You can choose not to allow Google to collect your information by opting out of Google Analytics or specifically opt out of Google Analytics display advertiser features.