Aboriginal and Torres Strait Islander Health

At Redcliffe Hospital we have identified positions in different areas, consisting of Director, Nurse Navigator, Indigenous Health Care Worker, Cultural Capability Officer and Indigenous Hospital Liaison Officers, who work different shifts.

Our services are dedicated to making our Aboriginal and Torres Strait Islander families and visitors feel culturally safe and supported as they use our hospital services.

Acknowledgement of Country

Redcliffe Hospital, pay our deepest respects to the Traditional Owners in which our hospital is located on the lands and waterways of the Kabi Kabi/Gubbi Gubbi people.

We pay tribute and continue to recognise our elders, past, present, and emerging.

About Us

Aboriginal and Torres Strait Islander Health Services at Redcliffe Hospital provide culturally safe, supportive, and responsive care to our patients, staff, and community within the hospital to drive system change that is appropriate by co-design with our Aboriginal and Torres Strait Islander needs.

The Aboriginal and Torres Strait Islander services available at Redcliffe are:

Aboriginal and Torres Strait Islander Hospital Liaison

We provide culturally appropriate support, advocacy and advice to Aboriginal and Torres Strait Islander patients in the Redcliffe Hospital and support their return to community through:

• Cultural support
• Men’s/Women’s business
• Bedside visits to yarn about the hospital system
• Yarn with clinical staff to help your care
• Social & emotional wellbeing support
• Support with connecting care from hospital to home

Contact

• Phone: 07 3049 6791 or 07 3049 9734
• Mobile: 0477 189 027
• Email: IHLO-Redcliffe@health.qld.gov.au
• Hours: Monday-Friday 7am to 10pm | Saturday 8am to 10pm | Sunday 10am to 6:30pm
• Phone Booth: Back of Emergency Department waiting room| Main foyer in the hospital entrance | MBICC ground floor

Ngarrama Maternity Service

Ngarrama is a service for Aboriginal and Torres Strait Islander families who choose to birth at the Royal Brisbane and Women’s Hospital, Caboolture or Redcliffe Hospitals at no cost to patient. You can access Ngarrama if you are of Aboriginal and or Torres Strait Islander origin or your baby’s father is of Aboriginal and or Torres Strait Islander origin. Our teams of experienced midwives and advanced Aboriginal health workers are there to care for you throughout your pregnancy, your birth and up to six weeks after birth.

Contact

• Phone: 07 3049 6849
• Mobile: 0455 087 263
• Hours: Monday-Friday 8am to 4:30pm

Nurse Navigator – Aboriginal and Torres Strait Islander Health

We provide clinically safe care to help Aboriginal and Torres Strait Islander patients journey through the health systems. The Nurse Navigator service works to help patients and their families better understand their health and talk with all the services that will help:

• Provide support to build strong relationships with Aboriginal and Torres Strait Islander patients,
• families and their health care team.
• Break down health information to the patient and families understanding.
• Help with discharging from hospital to community.
• Support to get easier access to health care.
• Support patients and family who need step by step support to work through the hospital services.
• Clinical care coordination and support

Contact

• Phone: 07 3883 7181
• Mobile: 0498 386 691
• Email: NN-AboriginalandTorresStraitHealthRH@health.qld.gov.au
• Hours: Monday-Friday 7am to 3:30pm

Identified Clinical Nurse

Support Redcliffe Hospital Emergency Department to make sure our department is culturally safe by being one of the first points of contact when you go from the waiting room. This nurse sits in the Yarning Room of our Emergency Department.

• Yarning and provide health information and clinical care
• Give information about how our Emergency Department works
• Clinical checks on patient and family
• Keep checking in on you while you are in Emergency to make sure you feel comfortable

Contact

• Phone: 07 3883 7263
• Hours: Mondays, Tuesdays and Thursdays 9am to 5:30pm