Aboriginal and Torres Strait Islander Health

Our team assists you and your family with your journey to, during and after hospital. When you’re admitted to the hospital you will be asked if you identify as an Aboriginal or Torres Strait Islander person. If you do, our Indigenous Hospital Liaison Officer may visit you during your stay to provide cultural support to you and your family, and will help explain the hospital and your treatment if you are unsure.

Our services

We support you and your family in a number of ways:

• bedside visits to explain the hospital system
• support and advocate your needs when speaking to hospital staff about important matters
• provide language translation services
• ensure you are aware of the different types of services available to you at the hospital
• help you stay up to date with your treatments to achieve the best health outcomes in the long term
• transportation support (if you are eligible).

How to access this service

Aboriginal and Torres Strait Islander people can get support by contacting our team. Service providers can also refer a person using the contact details below.

Indigenous Hospital Liaison Officers (IHLO) Service

Phone: (07) 3049 6791, (07) 3049 9734 or 0477 189 027
Email: IHLO-Redcliffe@health.qld.gov.au
Hours of operation
Monday – Friday 7:00 am – 10:00 pm
Saturday 8:00 am –10:00 pm
Sunday 10:00 am – 6:30 pm
*hours may change

Indigenous Nurse Navigator (INN) Service

Phone: (07) 3883 7181 or 0498 386 691
Email: NN-AboriginalandTorresStraitHealthRH@health.qld.gov.au
Open: Monday – Friday 7:00 am – 3:30 pm

Ngarrama Maternity Services

Phone: (07) 3049 2314, 0436 431 968 or 0407 251 890
Open: Monday – Friday 8:00 am – 4:30 pm