The Virtual Emergency Care Service (VECS) is a free, statewide Queensland Health service connecting adults and children with experienced emergency nurses and doctors by video or phone from your home.
VECS provides care for illnesses or injuries that are serious but not life-threatening. You will speak directly with a clinician who will listen, assess your symptoms, and guide the next steps in your care.
Patients
- Unsure if VECS in the right service for your needs?Please visit healthdirect to access the symptom checker.
symptom checker
OR
- Know that VECS is the right service for your needs?Please visit healthdirect to access this service.
healthdirect
Health professionals
Healthcare professionals can engage VECS through established referral and clinician-to-clinician pathways to support timely specialist emergency input.
For more information on how to access the service visit Virtual Emergency Care Service advice for health professionals.
More information
For more information about VECS, please visit the Queensland Government’s Virtual Emergency Care Service website.