Refer your patient

Referral guidelines are changing across Metro North.  Make sure you’re familiar with the latest criteria when referring patients.

Our COVID-19 pandemic response – changes to services

UPDATE:  Management of Category 3 Referrals

From 1 July 2020, Category 3 referrals that were returned to General Practitioners between 22 March 2020 and 30 June 2020, where Specialist consultation is still required, can be re-referred.  General Practitioners are invited to re-refer patients to the relevant Metro North HHS hospital.  All re-referred Category 3 referrals received in July will be dated 1 July 2020, irrespective of the date they are received.

Any new referrals assigned Category 3 received and accepted from 1 July 2020 to 31 July 2020 are unlikely to be processed prior to 1 August 2020.

Category 1 and 2 referrals will continue to be progressed as normal.

Specialist outpatient services

Referral guidelines:

or search by condition

Enquiry hotline:

1300 364 938

Fax: 1300 364 952

Make sure you’re familiar with the latest criteria when referring patients.

Community Health services

Enquiry hotline:

1300 658 252

Fax: 3360 4822

Virtual Emergency Department

1300 847 833

8:00am to 5:00pm, Mon to Fri

If you are a patient, you cannot refer yourself to this service. Please visit your GP or call 13HEALTH (13 43 25 84).
Oral Health services

Referral hotline:

1300 300 850

Fax: (07) 5433 8577

Oral health services are delivered at our dedicated oral health facilities, hospitals, community outreach clinics and schools.

Mental Health services

Adult referral hotline:

1300 MHCALL (1300 64 2255)

Mental health services in Metro North

Child and Youth Mental Health Services (CYMHS) for persons under the age of 18.

Sexual Health and HIV services

A referral is not required for most services.

View Sexual health and HIV service for more information.

Alcohol and Drug Information service

Referral hotline:

1800 177 833

Fax: (07) 3837 5914

View Alcohol and Drug service for more information.

Residential Aged Care District Assessment and Referral Service

1300 0 RADAR (1300 0 72327)

RADAR is a Nurse Navigator led service facilitating access to hospital based and outreach services for acutely unwell and deteriorating people living in Residential Aged Care Facilities in the Brisbane North Area.  We are available for phone calls 0900-1700hrs, 7 days per week.  RADAR services include:

  • Emergency department alternatives
  • Facilitating hospital presentations and admissions
  • RACF resident post discharge medication review
  • Advice for navigating hospital services
  • Access to Geriatric and Palliative Care advice

We are happy to receive phone call and discuss individual residents.  Referrals for RADAR review in the RACF can be made by sending the referral form via fax 0736470303 or email

Brisbane North HealthPathways

Clinicians in the North Brisbane region can now access these pathways online. They provide the user with point of-care guidance for the assessment and management of medical conditions.

Upcoming events

  • Webinar: Assessing CVD risk in primary care

Webinar for GPs: assessing CVD risk

Date: Wednesday 10 March 2021
Time: 6.30 – 8.30pm (AEST)
Venue: Zoom online webinar
Cost: No cost to attend

Common challenges in primary care: Assessing CVD risk in primary care and the local assessment and management of acute chest pain.

More events
#Nextcare Health Conference - Click for more information and to register