Refer your patient

Referral guidelines are changing across Metro North.  Make sure you’re familiar with the latest criteria when referring patients.

Our COVID-19 pandemic response – changes to services

Based on information from the Director General, Queensland hospital and health services can no longer accept new non-urgent (category 3) referrals (from all sources) as identified by the Clinical Prioritisation Criteria (CPC) or clinical judgement if CPC is not available. Patients are to remain under the care of the primary care physician until further notice.

Any new category 3 referrals received will be returned to primary care for management and ongoing care of the patient. If your patient’s condition deteriorates, please provide an updated referral.

We apologise for any inconvenience caused by this and appreciate your patience and cooperation during this time.

Specialist outpatient services

Referral guidelines:

or search by condition

Enquiry hotline:

1300 364 938

Fax: 1300 364 952

Make sure you’re familiar with the latest criteria when referring patients.

Community Health services

Enquiry hotline:

1300 658 252

Fax: 3360 4822

Oral Health services

Referral hotline:

1300 300 850

Fax: (07) 5433 8577

Oral health services are delivered at our dedicated oral health facilities, hospitals, community outreach clinics and schools.

Mental Health services

Adult referral hotline:

1300 MHCALL (1300 64 2255)

Mental health services in Metro North

Child and Youth Mental Health Services (CYMHS) for persons under the age of 18.

Sexual Health and HIV services

A referral is not required for most services.

View Sexual health and HIV service for more information.

Alcohol and Drug Information service

Referral hotline:

1800 177 833

Fax: (07) 3837 5914

View Alcohol and Drug service for more information.

Residential Aged Care District Assessment and Referral Service

1300 0 RADAR (1300 0 72327)

RADAR is a Nurse Navigator led service facilitating access to hospital based and outreach services for acutely unwell and deteriorating people living in Residential Aged Care Facilities in the Brisbane North Area.  We are available for phone calls 0900-1700hrs, 7 days per week.  RADAR services include:

  • Emergency department alternatives
  • Facilitating hospital presentations and admissions
  • RACF resident post discharge medication review
  • Advice for navigating hospital services
  • Access to Geriatric and Palliative Care advice

We are happy to receive phone call and discuss individual residents.  Referrals for RADAR review in the RACF can be made by sending the referral form via fax 0736470303 or email

Brisbane North HealthPathways

Clinicians in the North Brisbane region can now access these pathways online. They provide the user with point of-care guidance for the assessment and management of medical conditions.

Upcoming events

Maternity Workshop

Date: Saturday 22 August 2020
Time: 8am – 5pm
Venue: RBWH

The GP Alignment Program is an award-winning* series of free workshops hosted by Metro North Hospital and Health Service and Brisbane North PHN GPLO program.

More events
#Nextcare Health Conference - Click for more information and to register