Refer your patient

Refer your patient

Referral guidelines are changing across Metro North.  Make sure you’re familiar with the latest criteria when referring patients.

CLOSER TO HOME INITIATVE

Commencing 1 April 2021, Metro North Hospital & Health Service (MNHHS) will be establishing the ‘Closer to Home’ initiative and will be redirecting new patient referrals received directly from general practitioners (GPs) from outside the MNHHS catchment back to local HHS’ to assess if the service can be provided by them and if not, on-refer to another HHS providing that service closest to the patient’s residence. GPs will be notified of this redirection.

MNHHS will continue to accept direct referrals from out of catchment for state-wide and specialist tertiary services only.  The scope of the ‘Closer to Home’ initiative therefore excludes:

  • Queensland Heart and Lung Services (organ transplant, advanced cardiac failure, severe pulmonary arterial hypertension)
  • State-wide Fabry Disease Assessment & Treatment Service (Anderson-Fabry Disease)
  • Burns
  • Genetics
  • Maternal Foetal Medicine
  • Neurosurgery
  • Cardiac Surgery
  • Vascular Surgery
  • STARS specialities (General Surgery, ENT, Urology, Ophthalmology and Orthopaedics – excluding Gastroenterology/Endoscopy) meeting STARS criteria
  • Anderson-Fabry Disease
  • Huntington’s Disease
  • Friedreich’s Ataxia
  • The Gender Service.
Specialist outpatient services

Referral guidelines:

or search by condition

GP Referral Enquiry hotline:
(Central Patient Intake)
8.30am – 5.00pm
Monday – Friday

1300 364 938

Fax: 1300 364 952

Make sure you’re familiar with the latest criteria when referring patients.

Community Health services

Enquiry hotline:

1300 658 252

Fax: 3360 4822

Virtual Emergency Department


1300 847 833

8:00am to 5:00pm, Mon to Fri

If you are a patient, you cannot refer yourself to this service. Please visit your GP or call 13HEALTH (13 43 25 84).
Oral Health services

Referral hotline:

1300 300 850

Fax: (07) 5433 8577

Oral health services are delivered at our dedicated oral health facilities, hospitals, community outreach clinics and schools.

Mental Health services

Adult referral hotline:

1300 MHCALL (1300 64 2255)

Mental health services in Metro North

Child and Youth Mental Health Services (CYMHS) for persons under the age of 18.

Sexual Health and HIV services

A referral is not required for most services.

View Sexual health and HIV service for more information.

Alcohol and Drug Information service

Referral hotline:

1800 177 833

Fax: (07) 3837 5914

View Alcohol and Drug service for more information.

Residential Aged Care District Assessment and Referral Service

1300 0 RADAR (1300 0 72327)

RADAR is a Nurse Navigator led service facilitating access to hospital based and outreach services for acutely unwell and deteriorating people living in Residential Aged Care Facilities in the Brisbane North Area.  We are available for phone calls 0900-1700hrs, 7 days per week.  RADAR services include:

  • Emergency department alternatives
  • Facilitating hospital presentations and admissions
  • RACF resident post discharge medication review
  • Advice for navigating hospital services
  • Access to Geriatric and Palliative Care advice

We are happy to receive phone call and discuss individual residents.  Referrals for RADAR review in the RACF can be made by sending the referral form via fax 0736470303 or email RADAR@health.qld.gov.au

Brisbane North HealthPathways

Clinicians in the North Brisbane region can now access these pathways online. They provide the user with point of-care guidance for the assessment and management of medical conditions.

Upcoming events


Gastroenterology and Hepatology workshop

Date: Saturday 28 August 2021
Time: 8.30 am – 2.45 pm (AEST)
Venue: Clinical Skills Development Service, Level 5, Block 6, Royal Brisbane and Women's Hospital, Herston, QLD 4006

Interactive case discussions will be used to explore how best to diagnose and manage a range of conditions.

More events
COVID-19 Vaccination referrals