Virtual Emergency Department (ED)2022-04-26T09:15:48+10:00

Virtual Emergency Department

Open: 8am to 6pm 7 days a week

Metro North Virtual ED offers alternative pathways that can help avoid waiting in an Emergency Department.

(From 3 May 2022 the Virtual ED will open: 8am to 10pm Monday to Friday and 8am to 6pm Saturday and Sunday)

Patients

You can use this service if you:

  • Live, are visiting or receive your treatment in the Metro North Health catchment
  • Have a device that can enable a telehealth consultation (video, audio, internet)
  • Can’t make an urgent appointment with a General Practitioner

Virtual ED (patients)

DO NOT use the Virtual ED for the following medical problems:

  • Chest pain
  • Breathing problems or turning blue
  • Comatose or unconscious
  • Sudden inability to move or speak, or sudden facial drooping
  • The effects of a severe accident
In an Emergency
DIAL 000

GPs

The Virtual ED provides GPs and other primary healthcare clinicians with access to specialist emergency medicine assessment, by telephone or video conferencing.

It is a safe, fast and efficient way for you to consult with an emergency physician and use real-time technology to align treatment and ongoing services for your patient.

Virtual ED (clinicians)

The Metro North Health Virtual ED Service is for North Brisbane & Moreton Bay Region GPs only.

This is a clinician only service. Patients can contact the Virtual ED direct via the Patient Virtual ED service.

QAS

The Virtual ED provides QAS clinicians with access to specialist emergency medicine assessment, by telephone or video conferencing.

Virtual ED is focussed on working with clinicians to extend the options available to patients who access healthcare through the QAS but may not require assessment or admission at an emergency department.

Virtual ED (clinicians)

This is a clinician only service. Patients can contact the Virtual ED direct via the Patient Virtual ED service.

You can use this service if you:

  • Live, are visiting or receive your treatment in the Metro North Health catchment
  • Have a device that can enable a telehealth consultation (video, audio, internet)
  • Can’t make an urgent appointment with a General Practitioner

Virtual ED (patients)

DO NOT use the Virtual ED for the following medical problems:

  • Chest pain
  • Breathing problems or turning blue
  • Comatose or unconscious
  • Sudden inability to move or speak, or sudden facial drooping
  • The effects of a severe accident
In an Emergency
DIAL 000
The Virtual Emergency Department provides GPs and other primary healthcare clinicians with access to specialist emergency medicine assessment, by telephone or video conferencing.

It is a safe, fast and efficient way for you to consult with an emergency physician and use real-time technology to align treatment and ongoing services for your patient.

Virtual ED (clinicians)

The Metro North Health Virtual ED Service is for North Brisbane & Moreton Bay Region GPs only.

This is a clinician only service. Patients can contact the Virtual ED direct via the Patient Virtual ED service.

The Virtual ED provides QAS clinicians with access to specialist emergency medicine assessment, by telephone or video conferencing.

Virtual ED is focussed on working with clinicians to extend the options available to patients who access healthcare through the QAS but may not require assessment or admission at an emergency department.

Virtual ED (clinicians)

This is a clinician only service. Patients can contact the Virtual ED direct via the Patient Virtual ED service.