How long will test results take / I haven’t heard about my results?

Our clinicians will advise you in your appointment how long testing is likely to take. This will also usually be indicated in your patient letter, which you will receive in the weeks following your appointment. We will contact you when your results are available. We will do our best to give you an accurate timeframe, [...]

Do you do paternity testing?

No. GHQ is a public health service and does not provide genetic testing to confirm paternity. This testing is only available privately, and an internet search can provide options.

A family member has a genetic condition. How do I get testing done?

This depends on whether or not your family member has a genetic condition which has been confirmed on a genetic test: If a family member has a confirmed genetic diagnosis (based on a genetic test) and you would like to discuss genetic testing for yourself / your child, then please ask your GP/specialist to arrange [...]

I want genetic testing. Does Genetic Health QLD do this?

We are a clinical service, not a testing laboratory. Our clinical team provide assessment and may organise genetic testing if appropriate. Please discuss your health concerns with your treating doctor. In many cases, your doctor will organise genetic testing themselves if required. If your doctor is not able to do this, or requires support, then [...]

I have missed my appointment: How can I reschedule?

There is a high demand for our services, and we encourage you to attend your offered appointment. If you/your child misses an appointment without notice, you will not automatically be rebooked. You will receive a letter or SMS asking you to contact our office to reschedule (07 3646 1686 or ghq@health.qld.gov.au). If there is no [...]

What happens if I am late for my appointment?

Hospitals can be busy places, so please allow sufficient time for travel, traffic and parking. In order to be fair to other patients, if you are more than 15 minutes late to your appointment you may not be seen and the appointment will be rescheduled.

I need to reschedule my appointment. How do I do this?

Please contact our office by telephone (07 3646 1686) during business hours or email (ghq@health.qld.gov.au). Allow at least 48 hours’ notice so that we can offer the appointment to other patients on our waiting list. Please be sure to contact GHQ directly and not the local hospital or health service where your clinic appointment might [...]

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