Make Sure You Get Our Text Messages
We send SMS text messages to offer appointments and keep you updated.
Sometimes, your phone may block these messages by mistake.
What you can do:
✔ Save our hospital text number in your phone contacts.
Royal Brisbane and Women’s Hospital (RBWH) Outpatients
Call: (07) 3497 3588
SMS only: 0428 367 776
Email: rbwh-confirmationcentre@health.qld.gov.au
The Prince Charles Hospital (TPCH) Outpatients
Call: (07) 3139 4207
SMS only: 0437 822 306
Email: TPCH_patient_enquiries@health.qld.gov.au
Surgical Treatment and Rehabilitation (STARS) Outpatients
Phone: 1300 771 675
Email: STARS_ProceduralOutpatients@health.qld.gov.au
Redcliffe Hospital (REDH) Outpatients
Call: (07) 3883 7770
SMS only: 0429 166 335
Email: RedH_SOPD@health.qld.gov.au
Caboolture Hospital (CABH) Outpatients
Call: (07) 5433 8955
SMS only: 0428 543 323
Email: Cab_Hosp_SOPD@health.qld.gov.au
✔ Check your spam or filtered messages folder for texts.
✔ Do not block messages from this number.
How to check your filtered messages:
Apple (iPhone):
- Open the Messages app.
- Tap Filters in the top left.
- Check Unknown Senders for hospital messages.
Android:
- Open the Messages app.
- Tap the three dots (menu).
- Look for Spam & Blocked messages.
Need help?
To receive appointment offers by text message, please save the SMS number in your phone.
This helps stop our messages going to spam.
⚠️ Important:
The SMS numbers cannot receive phone calls. Calling these numbers will not work.
If you need to speak to us, please call the facility phone number listed below.
Contact details
The Prince Charles Hospital (TPCH)
Call: (07) 3139 4207
SMS only: 0437 822 306
Royal Brisbane and Women’s Hospital (RBWH)
Call: (07) 3497 3588
SMS only: 0428 367 776
STARS
Call: 1300 771 675
Caboolture Hospital
Call: (07) 5433 8955
SMS only: 0428 543 323
Redcliffe Hospital
Call: (07) 3883 7770
SMS only: 0429 166 335
