2023 Board meeting summaries2023-12-11T13:51:02+10:00

2023 Board meeting summaries

The Metro North Board met at The Prince Charles Hospital on 28 November 2023

Jim McGowan

Jim McGowan AM
Chair – Metro North Hospital and Health Service Board

A summary of the meeting is provided below.

  • The Board acknowledged the Traditional Custodians of the land, the Jagera, Ugarapul, Turrbul and Kabi Kabi peoples on whose land Metro North Health delivers its services.
  • The Board noted the reports from the Chair and Chief Executive.
  • The Board noted the Patient Safety and Quality Report, including accreditation readiness.
  • The Executive Director The Prince Charles Hospital provided an update on the operational performance and key areas of focus of the hospital.
  • The Executive Director Clinical Services and Nursing Director Surgery and Intensive Care Clinical Stream provided the annual report on the stream and progress of the Helix Hub, a Metro North initiative to encourage knowledge sharing and innovation across the organisation.
  • The Strategic Asset Management Plan was noted and an update on progress toward the Metro North Green Strategy.
  • The Chair and CEO of The Common Good discussed the foundation’s fundraising achievements and priorities for 2024. The Chairs of all Metro North Clinical and Staff Councils also joined the Board for a roundtable discussion on the priorities and concerns of the councils.
  • The Board noted operations and financial performance for the month and also approved the use of retained earnings for an intraoperative radiation therapy system.
  • Reports were received from Board Committee Chairs including Safety and Quality Committee, Finance and Performance Committee, First Nations Health Equity Committee and Community Advisory Committee.
  • Reports were noted on the following topics: Norfolk Island, Caboolture Hospital Redevelopment, ieMR implementation, risks, the use of AI, mental health services, and communications activities.
  • The Board joined staff for a thank you breakfast and visited the Acute Mental Health Team and Charlie’s Village which provides a village-like community area within the specialist dementia care unit(Cognitive Assessment and Management Unit). The Board Chair, Chair of the Community Advisory Committee and Chief Executive met with TPCH consumers.

The next Board meeting will be held on 30 January 2024 at the Surgical Treatment and Rehabilitation Service (STARS) at Herston.

Previous 2023 meeting summaries

A summary of the meeting is provided below.

  • The Board acknowledged the Traditional Custodians of the land, the Jagera, Ugarapul, Turrbul and Kabi Kabi peoples on whose land Metro North Health delivers its services.
  • The Board noted the reports from the Chair and Chief Executive.
  • The Board noted the Patient Safety and Quality Report, including accreditation readiness, and the annual evaluation of patient safety and quality key performance indicators.
  • The Acting Executive Director Caboolture, Kilcoy and Woodford Directorate provided an update on the operational performance and key areas of focus of the Directorate.
  • The Executive Director Women, Children and Families Clinical Stream provided an update on the key achievements and performance of programs and initiatives including the Metro North Children, Adolescent and Young Adult Service Directions 2023-2033, the Newborn Bloodspot Screening Statewide Coordinator, a review of low birth weight data, and a literature and data review of access and pathways for young mothers and their partners under 18 years old, requiring perinatal mental health care.
  • The asset replacement and management plan was noted including an increasing focus on climate resilience such as preparedness for extreme weather events.
  • The Board noted the annual reports on consumer engagement and employee engagement strategies. Hospital and Health Services are required under the Hospital and Health Boards Act 2011 to have in place specific strategies for engagement with consumers and clinicians.
  • The Board noted operations and financial performance for the month.
    Reports were received from Board Committee Chairs including Safety and Quality Committee, Finance and Performance Committee, First Nations Health Equity Committee and Community Advisory Committee.
    Reports were noted on the following topics: Norfolk Island, Caboolture Hospital Redevelopment, ieMR implementation, risks, and communications activities.
  • The Board celebrated Caboolture Hospital’s 30th anniversary with staff and also recognised Operational Support Services Staff month. The Board toured various areas of the hospital including surgical services and operational support services. Before the Board meeting, the Board Chair and Chief Executive met with Caboolture Hospital staff and a new consumer.

The next Board meeting will be held on 28 November 2023 at The Prince Charles Hospital.

A summary of the meeting is provided below.

  • The Board acknowledged the Traditional Custodians of the land, the Jagera, Ugarapul, Turrbul and Kabi Kabi peoples on whose land Metro North Health delivers its services.
  • The Board noted the reports from the Chair and Chief Executive.
  • The Board noted the Patient Safety and Quality Report, including accreditation readiness, and approved the Metro North Clinical Governance Framework.
  • The Acting Executive Director Clinical Services provided an update on the key achievements and performance of programs and initiatives including health equity measures, and outpatient and elective surgery.
  • The Acting Chief Nursing and Midwifery Officer updated the Board on new graduate recruitment and programs Metro North is leading for the state.
  • The Board discussed the draft Workforce Reform roadmap and key people and culture initiatives and indicators.
  • The Executive Director Community and Oral Health provide an update on the directorate’s activities and initiatives including the work of aged care and transition care teams.
  • The Board noted operations and financial performance for the month.
  • Reports were received from Board Committee Chairs including Safety and Quality Committee, First Nations Health Equity Committee and Community Advisory Committee.
  • Reports were noted on the following topics: Caboolture Hospital Redevelopment, MN32, ieMR implementation, and communications activities.
  • The Board toured Nundah Community Health Centre and were joined by Ngarrama Mums for morning tea.

The next Board meeting will be held on 31 October 2023 at Caboolture Hospital.

A summary of the meeting is provided below.

  • The Board acknowledged the Traditional Custodians of the land, the Jagera, Ugarapul, Turrbul and Kabi Kabi peoples on whose land Metro North Health delivers its services.
  • A roundtable discussion was held with RBWH consumers which covered a range of issues including the importance of communication and listening to patients and their families. The challenges of recruiting consumer representatives was discussed, particularly representing a diverse range of people. An action from the roundtable is to review the Metro North website to ensure information on how to be a consumer is easy to find.
  • The Board noted the reports from the Chair and Chief Executive.
  • The Board noted the Patient Safety and Quality Report and approved the annual attestation statement which is a requirement of health service organisations to submit an annual statement to their accreditation agency – Australian Council of Healthcare Standards.
  • The Executive Director Heart and Lung Stream provided an update on the key achievements and performance of programs and initiatives including the Urban Indigenous Respiratory Outreach Clinic, the State-wide Pulmonary and Cardiac Telerehabilitation model, and the Rapid Access Heart Failure Treatment Service which commenced in March this year to reduced emergency presentations by providing alternate pathways and early speciality intervention to known adult health failure patients at TPCH, RBWH and Redcliffe hospitals.
  • The Board approved the annual financial statements and the annual report and updates to the committee terms of reference. The Board also approved a set of principles for the use of retained earnings and made procurement decisions for medical technology.
  • The Board noted operations and financial performance for the month, as well as a report on people and culture key initiatives and indicators.
  • Reports were received from Board Committee Chairs including Safety and Quality Committee, Finance and Performance Committee, Risk and Audit Committee, Executive Committee, First Nations Health Equity Committee and Community Advisory Committee.
  • Reports were noted on the following topics: Caboolture Hospital Redevelopment, organisational risk, legislative compliance status and communications activities.
  • The Board held its Executive Committee meeting which included a presentation on the Have Your Say staff engagement survey results followed by a discussion with Directorate Executive Directors on the results and key initiatives in response to staff feedback.
  • RBWH staff from a range of areas joined the Board for lunch.

The next Board meeting will be held on 26 September 2023 at Nundah Community Health Centre.

A summary of the meeting is provided below.

  • The Board acknowledged the Traditional Custodians of the land, the Gubbi Gubbi people on whose land Caboolture Hospital delivers its services.
  • A roundtable discussion was held with Caboolture Hospital consumers and volunteers which covered a range of issues including mental health and transition of patients from the emergency department to appropriate care, increasing navigation services (particularly in cancer care), health workforce shortages, ensuring emergency departments include reference to Aboriginal and Torres Strait Islander culture and putting information in discharge packs on options for care post hospital admission.
  • The Board noted the report from the Chair and approved the 2024 Board meeting calendar.
  • The report from the Chief Executive including the release of Putting Patients First which sets out the Minister for Health, Mental Health and Ambulance Services’ key priorities to keep Queenslanders out of hospitals and provide alternatives to emergency departments. Metro North is delivering a number of key initiatives which support this plan including virtual care, the mental health co-responder model, and Chronic Disease Rapid Access Clinics.
  • The Board noted the Patient Safety and Quality Report and the update on accreditation readiness activities ahead of Metro North moving to a short notice approach for accreditation from July 2023 in accordance with the Australian Commission on Safety and Quality in Health Care. Accreditation also includes new services such as the Caboolture Satellite Hospital opening soon.
  • The Executive Director Medicine Stream provided an update on the key achievements and performance of kidney services and diabetes services.
  • The Board received a report for the Chief Allied Health Practitioner on the workforce profile and development of the 2852 Allied Health Practitioners including the strong focus on research and innovation across the professional stream.
  • Updates were provided on the preparation of the annual financial statements and the annual report.
  • The Board noted operations and financial performance for the month, as well as a report on people and culture key initiatives and indicators.
  • Reports were received from Board Committee Chairs including Safety and Quality Committee, Finance and Performance Committee, Risk and Audit Committee, Executive Committee, First Nations Health Equity Committee and Community Advisory Committee.
  • Reports were noted on the following topics: Caboolture Hospital Redevelopment, biannual strategic risk review and communications activities.
  • Caboolture Hospital staff from a range of areas joined the Board for lunch.

The next Board meeting will be held on 29 August 2023 at Royal Brisbane and Women’s Hospital.

A summary of the meeting is provided below.

  • The Board acknowledged the Traditional Custodians of the land, the Jagera, Ugarapul, Turrbul and Kabi Kabi peoples on whose land Metro North Health delivers its services.
  • A roundtable discussion was held with three patients who had received treatment from Metro North Cancer Care Services.
  • The Board noted the report from the Chair and approved amendments to the Board Charter.
  • The report from the Chief Executive including the launch of the Metro North Rainbow Room, part of the Community and Oral Health Directorate’s consumer engagement with the LGBTIQA+ community.
  • The Board noted the Patient Safety and Quality Report and the update on accreditation readiness activities ahead of Metro North moving to a short notice approach for accreditation from July 2023 in accordance with the Australian Commission on Safety and Quality in Health Care.
  • The Acting Executive Director Clinical Services provided an update on the key achievements and performance of outpatients and cancer care services.
  • The Board approved the refreshed Metro North Health Strategic Plan 2020-2024 and noted an update on ieMR rollout progress. The Board noted the first 6 monthly progress report on the implementation of the Metro North Health Equity Strategy 2022-2025.
  • The Board noted operations and financial performance for the month, as well as a report on people and culture key initiatives and indicators.
  • Reports were received from Board Committee Chairs including Safety and Quality Committee, Finance and Performance Committee, Risk and Audit Committee, Executive Committee, First Nations Health Equity Committee and Community Advisory Committee.
  • Reports were noted on the following topics: overview of the Public Health Unit, Caboolture Hospital Redevelopment, Herston Quarter Redevelopment Project, organisational risks, consumer feedback, and Communications.
  • Staff from the Metro North Public Health Unit joined the Board for lunch.

The next Board meeting will be held on 25 July 2023 at Caboolture Hospital.

A summary of the meeting is provided below.

  • The Board acknowledged the Traditional Custodians of the land, the Jinibara, on whose land the Board met.
  • A roundtable discussion was held with Kilcoy Hospital consumers which demonstrated the important work of the Kilcoy Auxiliary and the focus on health equity and ensuring culturally safe environments to deliver care. The Executive Director Caboolture, Kilcoy and Woodford provided a report on current areas of focus including the opening of the Caboolture Satellite Hospital, the implementation of compassionate care principals, and the Caboolture Hospital Redevelopment.
  • The Board noted the report from the Chair including a visit to Norfolk Island Health and Residential Aged Care Service, which Metro North Health provides health support services as part of an intergovernmental partnership agreement between Queensland and the Commonwealth Government.
  • The report from the Chief Executive including the opportunities to promote the clinical and research capability of the Herston Health Precinct on a national and global scale.
  • The Board noted the Patient Safety and Quality Report and the update on accreditation readiness activities ahead of Metro North moving to a short notice approach for accreditation from July 2023 in accordance with the Australian Commission on Safety and Quality in Health Care.
  • The Acting Executive Director Clinical Services and Executive Director Metro North Research provided an update on the key achievements and performance of the Research Stream. The Research Snapshot 2022 showcased the ICU of the Future – a world-first project at TPCH, the delivery of the world-first breast scaffold surgery, 1432 journal articles published, and $4.3 million grant funding for clinician research fellows.
  • The Board approved the Internal Audit Annual Audit Plan 2023-2024 and Strategic Audit Plan 2023-2024 to 2024-2025 and noted the refreshed Internal Audit Charter.
  • The Chief Medical Officer provided a report on the key achievements and strategic priorities for the medical workforce.
  • The Board noted operations and financial performance for the month, budget development for 2023-24, as well as a report on people and culture key initiatives and indicators.
  • Reports were received from Board Committee Chairs including Safety and Quality Committee, Finance and Performance Committee, Risk and Audit Committee, Executive Committee, First Nations Health Equity Committee and Community Advisory Committee. The approved amendments to its Executive Committee Terms of Reference.
  • Reports were noted on the following topics: ieMR (electronic medical record) implementation, Caboolture Hospital Redevelopment, capital projects, organisational risks, legislative and policy compliance, and Communications.
  • Staff and consumers from Kilcoy Hospital joined the Board for lunch.

The next Board meeting will be held on 27 June 2023 at the Clinical Skills Development Service, Herston

A summary of the meeting is provided below.

  • The Board met with patients who had received cutting edge surgery due to world class clinical research and collaboration from the Metro North Comprehensive Breast Cancer Institute and the Herston Biofabrication Institute.
  • The Board noted the report from the Chair including a summary of key meetings and events attended and the update from the Chief Executive including the expansion of the Tele-Cardiac Investigations Service which supports 24 sites across Queensland.
  • The Board noted the Patient Safety and Quality Report and the update on accreditation readiness activities ahead of Metro North moving to a short notice approach for accreditation from July 2023 in accordance with the Australian Commission on Safety and Quality in Health Care.
  • The Acting Executive Director Clinical Services and Medicine Clinical Stream Program Director provided an update on the key achievements and performance of the stream. The development of a diabetes brochure to connect Aboriginal and Torres Strait Islander consumers to relevant services across Metro North and the commencement of 8 specialist Brain Injury Beds and triaging system to expedite access to rehabilitation are two examples.
  • The Board approved the development of a business case for The Prince Charles Hospital Carpark.
  • The Executive Director of Metro North Mental Health provided an overview of the Better Care Together 5 year state mental health and alcohol and drug services plan. Initiatives to improve patient flow, collaborative work with the Brisbane North PHN, and crisis reform were discussed.
  • The ground breaking multidisciplinary work of Metro North clinical institutes was presented including STARS Research and Education Alliance, the Herston Biofabrication Institute and the Metro North Comprehensive Breast Cancer Institute. All institutes demonstrated strong engagement with consumers.
  • The Board noted operations and financial performance for the month, as well as a report on people and culture.
  • Reports were received from Board Committee Chairs including Safety and Quality Committee, Finance and Performance Committee, Risk and Audit Committee, Executive Committee, First Nations Health Equity Committee and Community Advisory Committee.
  • Reports were noted on the following topics: Caboolture Hospital Redevelopment, organisational risks, hospital infrastructure designs, and Communications.
  • Staff from the Clinical Skills Development Service joined the Board for lunch.

The next Board meeting will be held on 30 May 2023 at Kilcoy Hospital.

A summary of the meeting is provided below.

  • The Board held a consumer roundtable with representatives from the Metro North Consumer Advisory Network and discussed opportunities to improve health services through strengthening co-design and genuine patient/consumer involvement in transforming systems. The importance of patient communication continues to be a common theme in consumer discussions across all facilities.
  • The Board noted the report from the Chair including a summary of key meetings and events attended and the update from the Chief Executive including the refresh of MN32 – Metro North Health’s vision.
  • The Board noted the Patient Safety and Quality Report and the update on accreditation readiness activities ahead of Metro North moving to a short notice approach for accreditation from July 2023 in accordance with the Australian Commission on Safety and Quality in Health Care.
  • The Acting Executive Director Clinical Services provided an update on programs for community health services in the Metro North catchment and also statewide services. These programs are examples of the hospital and health service partnering with community health providers. For example, the Urban Indigenous Respiratory Outreach Clinic has launched two clinics in Morayfield and Margate with significant patient referrals received.
  • A report on initiatives to improve health services for culturally and linguistically diverse patients as part of the Metro North Multicultural Action Plan 2021-2023 was noted.
  • The Board noted operations and financial performance for the month, as well as a report on people and culture.
  • Reports were received from Board Committee Chairs including First Nations Health Equity Committee and Community Advisory Committee.
  • Reports were noted on the following topics: Caboolture Hospital Redevelopment and Communications.
  • Staff from Metro North Mental Health Directorate, RBWH campus joined the Board for lunch.

A summary of the meeting is provided below.

  • The Board held a breakfast with consumers from Redcliffe Hospital and discussed opportunities to improve health services through patient communication, consumer engagement and gender diversity education. The Board was also updated by the Acting Executive Director Redcliffe Hospital on the key priorities of the facility.
  • An annual review of the Board’s performance was held.
  • The Board noted the report from the Chair including a summary of key meetings and events attended and the update from the Chief Executive.
  • The Board noted the Patient Safety and Quality Report and the update on accreditation readiness ahead of Metro North moving to a short notice approach for accreditation from July 2023 in accordance with the Australian Commission on Safety and Quality in Health Care.
  • The Acting Executive Director Clinical Services presented the Outpatient Strategies Annual Report 2022. With 40% of outpatient care delivered virtually in 2022, other highlights include the COVID Response and Recovery planned pathway and the GP Liaison Officer program.
  • Updates on the Satellite Hospital Program, the redevelopment of the Herston Quarter and the Caboolture Hospital Redevelopment were noted.
  • The Board noted operations and financial performance for the month, as well as a report on people and culture.
  • Reports were received from Board Committee Chairs including Safety and Quality Committee, Risk and Audit Committee, Finance and Performance Committee and First Nations Health Equity Committee. Each committee provided its annual work program and annual evaluation of performance.
  • Reports were noted on the following topics: Communications; Risk Report, Legislative and Compliance Report and Aged Care.

A summary of the meeting is provided below.

  • The Board held a breakfast with consumers from STARS and discussed consumer engagement including feedback on opportunities to improve health services including patient communication. The Board was also updated by the Executive Director STARS on the performance of the facility.
  • The Board noted the report from the Chair including a summary of key meetings and events attended.
  • The Board noted the Patient Safety and Quality Report including performance on key indicators and approved the Metro North Quality of Care Snapshot 2022. The snapshot will be published on the Metro North website and includes case studies, performance data and strategic initiatives showing progress against the four objectives of the Metro North Safety and Quality Strategy 2019-2023.
  • The Chief Executive briefed the Board on a number of matters including the funding outcomes of the inaugural round of RAUGH (Research Alliance for Urban Goori Health) grants, the Metro North and Queensland Ambulance Service Joint Recruitment Program, and the Level Up Mentoring Program for female medical specialists and leaders.
  • The Board approved appointments to the Board Community Advisory Committee, representing a diverse range of consumers and community partners which provide advice on strategic health issues in the Metro North catchment.
  • Updates on the Satellite Hospital Program and the Caboolture Hospital Workforce Strategy were noted as well as a discussion on the actions from the Queensland Health Workforce Summit.
  • The Board noted operations and financial performance for the month, as well as a report on people and culture. Staff psychological safety and wellbeing was also discussed.
  • The Board noted the report on Clinical Services including Emergency Medicine Stream.
  • Reports were received from Board Committee Chairs including Safety and Quality Committee, and First Nations Health Equity Committee. Reports were noted on the following topics: Communications; Caboolture Hospital Redevelopment Project; and Palliative Care.

The next Board meeting will be held on 28 February 2023 at Redcliffe.

Contact us

Metro North Board
Located: Level 14, Block 7
Royal Brisbane and Women’s Hospital
HERSTON QLD 4029 
Phone: (07) 3647 9702
Email:  MNBFeedback@health.qld.gov.au

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