Vision and values2026-10-22T11:02:42+10:00

Vision, purpose and values

We are the biggest and most diverse Hospital and Health Service in Queensland, delivering the best care by the brightest health care professionals.

On this page

    Our vision

    Creating healthier futures together—where innovation and research meets compassionate care and community voices shape our services.

    Our purpose

    To deliver accessible, equitable and sustainable healthcare for everyone.

    Our commitment

    We are committed to respecting, protecting, promoting and fulfilling human rights in our decision making and actions.

    Our values

    Respect

    Teamwork

    Compassion

    High performance

    Integrity

    We stand against racism and all forms of discrimination

    At Metro North Health, racism has no place in how we work, lead or care.

    Eliminating racism is a core principle to our Values in Action and essential to creating a safe health system for every person.

    We recognise that racism happens too often across our organisation and we are committed to actively identifying, addressing and overcoming racism to create a safe and equitable health system for all people. We acknowledge our shared responsibility to listen, learn, reflect and act with humility as we work together to challenge inequity and drive positive change. Our commitment is demonstrated through everyday behaviours, accountable leadership, continuous learning, and safe, trusted processes that support speaking up and responding to concerns.

    A safe workplace is one where living our values in action means:

    • Respect guides every interaction, and diversity is recognised, valued and celebrated.
    • Integrity means calling out racism, bias and systemic inequities, and taking responsibility for repair when harm occurs.
    • Compassion ensures voices with lived experiences are heard, respected and responded to with care and humility.
    • Teamwork builds belonging through shared responsibility for safety and protects psychological safety for all.
    • High Performance drives measurable action, continuous learning, and accountability.

    This statement is our shared promise to act, listen and lead positive change together.

    Find out more

    Read our strategic plan to learn more about the strategic direction of our hospital and health service.

    Contact us

    Metro North Board
    Located: Level 14, Block 7
    Royal Brisbane and Women’s Hospital
    HERSTON QLD 4029 
    Phone: (07) 3647 9702
    Email:  MNBFeedback
    @health.qld.gov.au

    Metro North Chief Executive
    Located: Level 14, Block 7
    Royal Brisbane and Women’s Hospital
    HERSTON QLD 4029
    Phone: (07) 3647 9501
    Email:  MD16-MetroNorthHHS
    @health.qld.gov.au