Assistance for you and your family
Accommodation and travel
If you live in a rural or remote area and need to travel more than 50km for specialist medical services that are not available locally, you may be eligible for the Patient Travel Subsidy Scheme (PTSS) to help with your travel and accommodation costs.
Access for people with disabilities
We have facilities to assist people with disabilities accessing the hospital. These include:
- reserved disability parking bays in car parks
- dedicated drop off zone at the front of the hospital
- the taxi rank is right outside the main entrance with an access ramp into the hospital
- wheelchairs are available at the main entrance. Please ask our volunteers or at the front information desk
- all floors across the hospital are accessible by lift
- all lifts used by patients and visitors have braille buttons and audible level announcements
- disabled access toilets are located on every floor. Please ask staff if you need further directions
- nappy and incontinence bins are located throughout the hospital.
Advance care planning
Advance care planning is a process of planning for your future health and personal care so your values, beliefs and preferences are made known. This can help to guide decision-making at a future time if you cannot make or communicate your decisions.
Chaplains
Chaplains offer spiritual support and pastoral care to patients, visitors and staff. This includes
- an accepting, compassionate, respectful and attentive presence to people of all or no particular faith
- help and support in times of stress or crisis
- ward visits
- bibles are available on request.
For more information phone: (07) 5433 8134. The Prayer Room is open to people of all faiths or for those needing a quiet place of reflection.