Changes to Visiting at Caboolture
In line with the Chief Health Officer’s Direction, as of 1 am, Friday 25 September, visitors are now allowed at this facility. Hospital patients can have two visitors at any one time, for any length of time, within visiting hours. More than two visitors can be allowed to provide end-of-life support to a patient. Please contact the Nurse Unit Manager of ward or unit you wish to visit to arrange this.
You can visit a patient with one other person, for example if:
- You are providing general care and support to a patient
- You are supporting a child and you are the child’s parent, guardian or carer
- You are visiting a person with a disability and you are the person’s carer or a support person
- You are supporting someone who needs to go to the emergency department or an outpatient care appointment
- You are supporting someone who is pregnant, in labour or visiting after birth
You can visit with more than one other person if:
- You are providing end-of-life support for a patient.
You cannot visit (unless you are a patient) if:
- You have been diagnosed with COVID-19
- You have returned from overseas in the last 14 days
- You have been asked to self-quarantine
- You have had contact with a person with COVID-19 in the last 14 days
- You have a fever (37.5 degrees or more) or a cough, runny nose, sore throat or breathing difficulties.
We know visitors play an important role in a patient’s recovery, but these are exceptional times.
Technology can make it easier to stay in touch remotely, and we really encourage you to stay connected through phone, text, email, social media or video-chat.
If you’re new to video-chat, we have created some guides on how to best use your device to keep in touch. You can even use our free WiFi.Find out how to connect a patient to Wifi and download video call applications for free.
We welcome family and friends to visit patients during their stay. The main entrance and the Emergency Department entrance are both accessed via Mewett Street and close to the main car park.
Visiting hours and wards
Visiting hours are between daily 2pm to 7pm, seven days.
If you need to visit or stay outside of these hours, or if a patient needs or wants extra rest time, please speak with the Nurse Unit Manager who will help find a solution that is in the best interest of each patient. As a visitor, we ask you to always remember to keep noise to a minimum. Children must be accompanied by an adult at all times.
Toilets, disabled toilets and baby change rooms are available in the hospital. Please ask staff or volunteers for the facility closest to you.
Bringing food for patients
We understand some patients prefer their own food. Please note we do not take responsibility for food that is brought in by visitors for patients. We ask visitors who wish to bring food for patients to choose low risk food and check with staff before giving it to their patient. Due to their health condition, some patients may become very unwell if they eat the wrong food at the wrong time.
Your appointment (outpatients)
Your outpatient appointment is to see a specialist or clinician about your condition without being admitted into hospital. You may have an outpatient appointment before and/or after your admission to hospital.
We are committed to protecting the safety and wellbeing of our patients, visitors and staff. We promote a safe and comfortable environment where everyone is treated with respect and dignity.
We remind everyone that Queensland Health has a policy of zero tolerance to violence. The following inappropriate behaviour will not be tolerated:
- aggressive, abusive and threatening
- physical or verbal attacks
- obscene, racist, sexist or demeaning language
Our security guards are available 24/7. In circumstances when our staff respond to violence, they do so from a legal and ethical framework. You are encouraged to report all incidents including concerns regarding staff conduct.
Bringing flowers to patients
Flowers and potted plants are a lovely gift for patients. For patient safety reasons, we cannot allow flowers or potted plants in the Intensive Care Unit or near patients with respiratory issues.
Clean hands help prevent infection. To reduce the risk and spread of infections, we ask you, your visitors and staff to keep their hands clean.
It is okay to use the hand gel or the basins to clean hands. Please ask your family and friends not to visit if they are sick. Find out how you can protect yourself and your loved ones by hand washing for hygiene.
Smoke free hospital
Smoking is not permitted on the hospital grounds.
The Queensland Tobacco Laws ban smoking at hospitals and on campus grounds within 5 metres of its boundary.
If you are a patient who smokes and want to give up, we can help you with free Nicotine Replacement Therapy or alternatives. Please ask your clinical staff for advice on treatment or phone the anonymous and confidential QUITLINE service on 131 848.
We strongly advise that you do not leave the ward area to smoke. Leaving the ward is at your own risk and against the advice of your medical team. Hospital equipment must not be taken off hospital grounds. If you have an intravenous drip, under no circumstances are you to leave the building for the purpose of smoking.
In no event or circumstances shall Queensland Health be liable for any injury, harm or damages incurred by you choosing to exit the hospital buildings and/or grounds for the purposes of smoking.
Located: McKean Street
CABOOLTURE QLD 4510
Phone: (07) 5433 8888