Visitor information
Caboolture Hospital encourages family and friends to visit patients during their stay.
As rest is an important part of recovery, Caboolture Hospital uses flexible quiet times in our wards.
Quiet times are generally 2pm-3pm and 8pm-8am. If you need to visit or stay during these hours, or if a patient needs or wants extra rest time, please speak with the Nurse Unit Manager who will help find a solution that is in the best interest of each patient.
There may be times when visitors are asked to leave the ward so that treatment can be provided, and we appreciate everyone’s cooperation and understanding. As a visitor, we ask you to always remember to keep noise to a minimum and wear a mask while you are at the hospital. Children must be always accompanied by an adult.
To contact a ward reception, call Caboolture Hospital on 5433 8888 and ask to be transferred to the ward.
Babies, Children and Maternity
Parents can stay with their children in the Children’s Ward and Special Care Nursery 24 hours a day, 7 days a week.
Maternity Ward has extended visiting times for care partners. Please speak with the Maternity Ward or your midwife for more information.
Campus map
View the Caboolture Hospital campus map or view ward locations online.
Please note: Outpatients is not located in the main building but on the Mewett St side of the campus. Follow the road to the right of the main entrance or see the campus map.
Toilets
Toilets, disabled toilets and baby change rooms are available in the hospital. Please ask staff or volunteers for the facility closest to you.
Bringing food for patients
We understand some patients prefer their own food. Please note we do not take responsibility for food that is brought in by visitors for patients. We ask visitors who wish to bring food for patients to choose low risk food and check with staff before giving it to their patient. Due to their health condition, some patients may become very unwell if they eat the wrong food at the wrong time.
Your appointment (outpatients)
Your outpatient appointment is to see a specialist or clinician about your condition without being admitted into hospital. You may have an outpatient appointment before and/or after your admission to hospital.
Expectations on entry
We’re committed to delivering excellent patient-centred care and high-quality health services and ask that you treat our staff with respect.
To provide a safe and comfortable environment where patients, visitors and staff are treated with respect and dignity, the following behaviours are not acceptable:
- Aggressive behaviour, harassment and intimidation
- Rude or threatening language or name calling
- Physical attacks to people or property
- Obscene, racist, sexist or demeaning language
Refusal to comply with these behaviour expectations may result in removal or discharge from the hospital.
Our staff are required to report all incidents. Security officers are available 24/7 and can be called in any situation where people feel threatened or unsafe and, in some situations, police will be called. Assault is a crime and it is our policy to cooperate with police to prosecute anyone who assaults a healthcare worker.
Thank you for joining us in our commitment to providing a safe, comfortable and respectful environment for us all.
Bringing flowers to patients
Flowers and potted plants are a lovely gift for patients. For patient safety reasons, we cannot allow flowers or potted plants in the Intensive Care Unit or near patients with respiratory issues.
Hand hygiene
Clean hands help prevent infection. To reduce the risk and spread of infections, we ask you, your visitors and staff to keep their hands clean. It is okay to use the hand gel or the basins to clean hands. Please ask your family and friends not to visit if they are sick. Find out how you can protect yourself and your loved ones by hand washing for hygiene.
Smoke free hospital
Smoking is not permitted on the hospital grounds. The Queensland Tobacco Laws ban smoking at hospitals and on campus grounds within 5 metres of its boundary. If you are a patient who smokes and want to give up, we can help you with free Nicotine Replacement Therapy or alternatives. Please ask your clinical staff for advice on treatment or phone the anonymous and confidential QUITLINE service on 131 848. We strongly advise that you do not leave the ward area to smoke. Leaving the ward is at your own risk and against the advice of your medical team. Hospital equipment must not be taken off hospital grounds. If you have an intravenous drip, under no circumstances are you to leave the building for the purpose of smoking. In no event or circumstances shall Queensland Health be liable for any injury, harm or damages incurred by you choosing to exit the hospital buildings and/or grounds for the purposes of smoking.