Visitor information
We welcome family and friends to visit patients during their stay.
The main entrance and the Emergency Department entrance are both accessed via Mewett St and the main public carpark. Emergency drop-off only is available via McKean St.
Please note: the Caboolture Private Hospital is located next to the Caboolture Hospital main building and is accessed via Mewett St.
Visiting hours and wards
Visiting hours for each ward are below.
If you need to visit or stay outside of these hours, or if a patient needs or wants extra rest time, please speak with the Nurse Unit Manager who will help find a solution that is in the best interest of each patient. As a visitor, we ask you to always remember to keep noise to a minimum and wear a mask while you are at the hospital. Children must be always accompanied by an adult.
To contact a ward reception, call Caboolture Hospital on 5433 8888 and ask to be transferred to the ward.
COVID-19
Find out the latest information on COVID-19 and visiting our hospital.
| Ward | Visiting times (7 days a week) |
|---|---|
Emergency Department | Two support people 24 hours a day |
2A | Visiting: 10am-2pm and 3pm-8pm Rest time: 2pm-3pm |
3A / Coronary Care Unit (CCU) | Visiting: 10am-2pm and 3pm-8pm Rest time: 2pm-3pm |
3B | Visiting: 10am-2pm and 3pm-8pm Rest time: 2pm-3pm |
4A | Visiting: 10am-2pm and 3pm-8pm Rest time: 2pm-3pm |
Intensive Care Unit | Visiting: 10am-1pm and 3pm-8pm Rest time: 1pm-3pm Two people can visit at a time (other arrangements can be made, if needed) |
Children’s Ward | Two parents/carers can stay 24 hours a day Visitors: 10am-2pm and 3pm-8pm Rest time: 2pm-3pm |
Maternity | Partner/support person only: 6am-12pm Rest time: 12pm-2pm Visitors: 2pm-8pm Partner/support person only: 8pm-10pm |
Special Care Nursery | Two parents can access 24 hours a day Quiet time: 1.30pm-2.30pm |
Download the Caboolture Hospital campus and ward map or view ward locations online.
Please note: Outpatients is not located in the main building but on the Mewett St side of the campus. Follow the road to the right of the main entrance or see the campus map.
Toilets
Toilets, disabled toilets and baby change rooms are available in the hospital. Please ask staff or volunteers for the facility closest to you.
Bringing food for patients
We understand some patients prefer their own food. Please note we do not take responsibility for food that is brought in by visitors for patients. We ask visitors who wish to bring food for patients to choose low risk food and check with staff before giving it to their patient. Due to their health condition, some patients may become very unwell if they eat the wrong food at the wrong time.
Your appointment (outpatients)
Your outpatient appointment is to see a specialist or clinician about your condition without being admitted into hospital. You may have an outpatient appointment before and/or after your admission to hospital.
Appropriate behaviour
We are committed to protecting the safety and wellbeing of our patients, visitors and staff. We promote a safe and comfortable environment where everyone is treated with respect and dignity. We remind everyone that Queensland Health has a policy of zero tolerance to violence. The following inappropriate behaviour will not be tolerated:
- aggressive, abusive and threatening
- physical or verbal attacks
- obscene, racist, sexist or demeaning language
Our security guards are available 24/7. In circumstances when our staff respond to violence, they do so from a legal and ethical framework. You are encouraged to report all incidents including concerns regarding staff conduct.
Bringing flowers to patients
Flowers and potted plants are a lovely gift for patients. For patient safety reasons, we cannot allow flowers or potted plants in the Intensive Care Unit or near patients with respiratory issues.
Hand hygiene
Clean hands help prevent infection. To reduce the risk and spread of infections, we ask you, your visitors and staff to keep their hands clean. It is okay to use the hand gel or the basins to clean hands. Please ask your family and friends not to visit if they are sick. Find out how you can protect yourself and your loved ones by hand washing for hygiene.
Smoke free hospital
Smoking is not permitted on the hospital grounds. The Queensland Tobacco Laws ban smoking at hospitals and on campus grounds within 5 metres of its boundary. If you are a patient who smokes and want to give up, we can help you with free Nicotine Replacement Therapy or alternatives. Please ask your clinical staff for advice on treatment or phone the anonymous and confidential QUITLINE service on 131 848. We strongly advise that you do not leave the ward area to smoke. Leaving the ward is at your own risk and against the advice of your medical team. Hospital equipment must not be taken off hospital grounds. If you have an intravenous drip, under no circumstances are you to leave the building for the purpose of smoking. In no event or circumstances shall Queensland Health be liable for any injury, harm or damages incurred by you choosing to exit the hospital buildings and/or grounds for the purposes of smoking.