Visitor information2021-04-13T15:05:29+10:00

Visitor information

COVID-19 changes to visiting at Caboolture Hospital

Updated 26 March at 1:00pm

Visitor restrictions are currently in place at all Metro North Health facilities including hospitals, aged care and disability accommodation services.

In accordance with the requirements of operating within a restricted area, we are enacting the required visitor restrictions at the direction of the Chief Health Officer, which means that visitors to hospital are restricted to the following scenarios:

  • One parent or carer of a patient of the hospital who is a child;
  • One carer of a patient of the hospital who is being provided pregnancy or maternity related care (NB: up to two may be allowed for emergency or other compassionate grounds on a case-by-case basis);
  • One carer of a patient of the hospital who has a disability and requires support from a disability support worker or an informal carer;
  • Visitors for a patient of the hospital who is receiving end of life care (up to a limit imposed by the operator of the hospital – generally 2 persons at any one time);
  • Visitors to a patient of the hospital for emergency or other compassionate grounds (e.g. intensive care, emergency department) – (up to a limit imposed by the operator of the hospital – generally 1 person per day for approximately 2 hours)

All visitors are required to wear a mask.

We welcome family and friends to visit patients during their stay. The main entrance and the Emergency Department entrance are both accessed via Mewett Street and close to the main car park.

Visiting hours and wards

Visiting hours are between daily 2pm to 7pm, seven days.

If you need to visit or stay outside of these hours, or if a patient needs or wants extra rest time, please speak with the Nurse Unit Manager who will help find a solution that is in the best interest of each patient.  As a visitor, we ask you to always remember to keep noise to a minimum. Children must be accompanied by an adult at all times.

Toilets

Toilets, disabled toilets and baby change rooms are available in the hospital. Please ask staff or volunteers for the facility closest to you.

Bringing food for patients

We understand some patients prefer their own food. Please note we do not take responsibility for food that is brought in by visitors for patients. We ask visitors who wish to bring food for patients to choose low risk food and check with staff before giving it to their patient. Due to their health condition, some patients may become very unwell if they eat the wrong food at the wrong time.

Your appointment (outpatients)

Your outpatient appointment is to see a specialist or clinician about your condition without being admitted into hospital. You may have an outpatient appointment before and/or after your admission to hospital.

Appropriate behaviour

We are committed to protecting the safety and wellbeing of our patients, visitors and staff. We promote a safe and comfortable environment where everyone is treated with respect and dignity.

We remind everyone that Queensland Health has a policy of zero tolerance to violence.  The following inappropriate behaviour will not be tolerated:

  • aggressive, abusive and threatening
  • physical or verbal attacks
  • obscene, racist, sexist or demeaning language

Our security guards are available 24/7. In circumstances when our staff respond to violence, they do so from a legal and ethical framework. You are encouraged to report all incidents including concerns regarding staff conduct.

Bringing flowers to patients

Flowers and potted plants are a lovely gift for patients. For patient safety reasons, we cannot allow flowers or potted plants in the Intensive Care Unit or near patients with respiratory issues.

Hand hygiene

Clean hands help prevent infection. To reduce the risk and spread of infections, we ask you, your visitors and staff to keep their hands clean.

It is okay to use the hand gel or the basins to clean hands. Please ask your family and friends not to visit if they are sick. Find out how you can protect yourself and your loved ones by hand washing for hygiene.

Smoke free hospital

Smoking is not permitted on the hospital grounds.

The Queensland Tobacco Laws ban smoking at hospitals and on campus grounds within 5 metres of its boundary.

If you are a patient who smokes and want to give up, we can help you with free Nicotine Replacement Therapy or alternatives. Please ask your clinical staff for advice on treatment or phone the anonymous and confidential QUITLINE service on 131 848.

We strongly advise that you do not leave the ward area to smoke. Leaving the ward is at your own risk and against the advice of your medical team. Hospital equipment must not be taken off hospital grounds. If you have an intravenous drip, under no circumstances are you to leave the building for the purpose of smoking.

In no event or circumstances shall Queensland Health be liable for any injury, harm or damages incurred by you choosing to exit the hospital buildings and/or grounds for the purposes of smoking.

Caboolture Hospital

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Contact us

Caboolture Hospital
Located:
McKean Street
CABOOLTURE QLD 4510
Phone: (07) 5433 8888