Help and support

What do I do if I am not ok?

The Gender Service does not provide crisis or urgent care,  and is open only during business hours.

If you urgently need mental health support, the following provide crisis phone support:

1300 MH CALL

MH CALL is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders. 1300 MH CALL is available 24 hours a day, 7 days a week and will link to the caller’s nearest Queensland Public Mental Health service.

• 1300 642 255

Suicide Call Back Service

Suicide Call Back Service is a 24-hour, nationwide service that provides free telephone, video and online counselling to people who are affected by suicide.

• 1300 659 467
  + Online chat and Video chat (Available 24 hours a day)
• Website

Lifeline

Phone/Chat/Text

• 13 11 14
• 0477 131 114
• Website
  + Web Chat: Lifeline Crisis Online Chat Service

QLife

Counselling and referral service for LGBTIQ+ individuals.

• 1800 184 527
  or chat online
• 3pm to midnight daily
• Website

Beyond Blue

Phone/Chat/Email/Forum

• 1300 224 636
• Website
  + online chat and support forum

Kids Helpline

Support for children 5 years and over, teens and adults up to 25 years

• 1800 55 1800
• Website

Full Stop Australia

Rainbow Sexual, Domestic and Family Violence Helpline

• 1800 497 212
• Website

1800 Respect

• 1800 737 732
• Website
  + Web Chat

DV Connect

If you identify as a woman, please call our Womensline

• 1800 811 811
• 24 hours
• Website

If you identify as a male, please call our Mensline

• 1800 600 636
• 9am to midnight, 7 days
• Website

If you identify as non-binary, call the service you feel most comfortable contacting, and let us know your preferred pronoun.

If you have experienced sexual violence, call our Sexual Assault Helpline

• 1800 010 120