General outpatients

We see patients who have been referred by doctors, surgeons, GPs and other allied health staff from our hospital services.

Your referral will be categorised based on your condition.

Our physiotherapists in general outpatients will see patients with:

• Injuries to your bones, joints or muscles
• Conditions affecting your upper (arms) and lower body (legs)
• Conditions affecting your neck and your back
• After surgery for your bones and joints

Your physiotherapy appointment may involve:

1. Talking about your joint, bone or muscle condition
2. Looking at where you may have pain (your physiotherapist will need to see your shoulder if you have shoulder pain)
3. Hands on assessment and treatment (your physiotherapist may need to touch and press on your joints and muscles)
4. Provide you exercises to help improve your strength and movement
5. Link you in with other services in your community

How long do I need to wait for my appointment?

Every referral to our department will be categorized as category 1, 2 or 3 and will be offered an appointment based on the category.

Category 1 (urgent)

• Within 30 days

Category 2 (semi-urgent)

• Within 90 days

Category 3

• Within 365 days

How to cancel or change your appointment

Please call the Physiotherapy Department with as much notice as possible.

Our contact details are:

Phone: 07 3646 4319
Hours: 7:30am – 4:45pm

Can I have my appointment online?

Sometimes it is possible to have your appointment online, which is also known as Telehealth.

Hand therapy

If your condition involves your hand, wrist or elbow, you may be referred to our hand therapy clinic.

Our hand therapy clinic involves physiotherapists and occupational therapists.

If you are attending hand therapy, your appointment will be located in the Occupational therapy department.

Classes

Hydrotherapy and general exercise

We offer hydrotherapy and general exercise classes here in our RBWH physiotherapy department.

We can support you starting exercises in the pool or gym with the goal for you to do this on your own in the community.

Talk to your physiotherapist if you would like to be referred or for more information.

Resources

• Getting to your appointment