CKW is proud to be partnering with Clinical Excellence Queensland to deliver the ‘Conversations that make a difference’ virtual sessions. Whether conversations are about safety, processes, behavior or expectations, there are often important things that we need to talk about that can be a bit tricky to discuss.
This program has been developed with more than 120 hospital and health service staff to ensure it is practical and relevant in a health context.
Who is the program for?
This program is relevant for all leaders who have conversations with other staff, providers, patients/consumers, families or the community.
About the program
This program:
- explores various types of conversations that make a difference
- outlines barriers to engaging in these conversations, and how we can overcome them
- builds skills and confidence to have these conversations through a three-step framework
- provides an opportunity for staff to practice the framework
- embeds learnings though practical tools.
Workshop dates:
- Wednesday,9th March 2022 between 9:00 am and 12:00 pm and 13:00 pm to 16:00 pm
- Wednesday, 16th March 2022 between 9:00 am and 12:00 pm and 13:00 pm to 16:00 pm
Please note there are 4 sessions (each 3 hours length.) Can I please ask that you reply with your requested session time CKW_directorsafetyandquality@health.qld.gov.au as soon as possible.
Kind Regards,
Corrina Green
A/Nursing Director Safety & Quality Unit