Caboolture Hospital Outpatient Services Department Imaging Review

MEDIA STATEMENT

Please attribute to Dr Elizabeth Rushbrook, Chief Medical Officer, Metro North Health

Earlier this month, Caboolture Hospital identified inconsistencies in how medical imaging results were distributed in our Specialist Outpatient Department, meaning there are approximately 9,000 patients without confirmation their results were reviewed or followed up.

This includes surgical, cardiac, respiratory and paediatric patients who were referred to the Specialist Outpatient Department and underwent imaging since 1 April 2023 to 4 September 2025.

We’ve taken immediate steps and introduced new robust processes to ensure imaging results are consistently shared with treating specialists going forward.

We believe most of these records were reviewed and actioned. However, to be certain, we have commenced a review related to these patients to ensure they receive appropriate follow-up care.

A dedicated expert clinical team is undertaking this work and any patients who require follow-up care will be contacted directly by Caboolture Hospital with clear information and next steps.

I understand this news may be distressing for patients and families, and I want to reassure our community that this review is being treated as an absolute priority.

Importantly, no medical imaging records have been lost. All results remain securely stored in each patient’s digital medical record.

This review will be undertaken as a stepped process which we expect to take approximately two weeks for high priority patients.

Caboolture Hospital has established a dedicated hotline which people can call to speak to someone about their results and next steps. Please note only patients identified as requiring follow up care will be contacted.

If you are concerned, more information can be found on Metro North website, by calling our hotline on 07 5316 5163.

We sincerely apologise for any concern this issue may cause and thank our community for their patience as we work through this process thoroughly and carefully.

Ends